It is unlikely that you will ever experience a problem with
your stairlift. If you do, please use the following checklist.
If the checklist doesn’t help you to solve the problem, contact your stairlift
supplier, details on the back page.
Stairlift will not move
The power light is off
Check that the master power
switch is switched on – see page 9.
Check that the power key is
inserted and turned to the on
position – see page 10.
The stairlift will not work if either
of these are switched off.
If your stairlift still does not move
(1) turn the power key to the off
position, then back on.
(2) move and hold the control in the
downward direction – after a few
seconds the stairlift will start. Then
call your Stannah supplier.
If the stairlift stops during the above,
repeat steps 1 and 2 until you reach
the bottom of the stairs.
The power light is on
Check that the chair is swivelled back
to its travelling position and that the
swivel levers are fully pushed down.
The chair will not move unless it is in
this position – see pages 6 and 15.
Check whether there is anything
obstructing the safety edges –
If there is, the stairlift can be moved in
the opposite direction to allow you to
remove the obstruction. You can then
continue to go up or down the stairs.
If you have the optional powered
hinged rail,
Check that the hinged rail is fully
lowered.
If steps 1 and 2 do not work, then alert
another person in the home and ask
them to contact your Stannah supplier.
If you are home alone when using your
stairlift, we recommend carrying a mobile
telephone, or some other communication
device, so you can alert others if you
need help getting off the stairlift.
As a last resort, swivel the chair towards
the top of the stairs, undo seatbelt and
exit up the stairs. Then call your Stannah
supplier.
24
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Summary of Contents for 260 Siena
Page 1: ...Model 260 Siena Looking after your stairlift...
Page 2: ......
