STA-RITE ST33APP, Owner'S Manual

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TROUBLES-REMEDIES
LIMITED WARRANTY
Sta-Rite warrants to the original consumer of the products listed below, that they will be free from defects in material and workmanship
for the Warranty Period from the date of original installation or manufacture as noted.
Product Warranty Period
Water Systems Products – jet pumps, whichever occurs first:
small centrifugal pumps, submersible pumps 1 year from date of original installation, or
and related accessories 2 years from date of manufacture
Con-Aire ® tanks 5 years from date of original installation
Epoxy-Line Tanks 3 years from date of original installation
Environmental Products 1 year from date of original installation, or
2 years from date of manufacture
Our warranty will not apply to any product that has been subject to negligence, misapplication, improper installation or maintenance.
In the event a three phase submersible motor is operated with single phase power through a phase converter, or if three-leg ambient
compensated, extra-quick trip overload relays of recommended size are not used, our warranty is void.
Buyer’s only remedy and Sta-Rite’s only duty is to repair or replace defective products (at Sta-Rite’s choice). Buyer agrees to pay all
labor and shipping charges associated with this warranty and to request warranty service through the installing dealer as soon as a
problem is discovered. If warranty service is requested more than 30 days after the Warranty Period has ended, it will not be honored.
STA-RITE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHAT-
SOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT-
NESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE WARRANTY PERIOD PROVIDED HEREIN.
Certain states do not permit the exclusion or limitation of incidental or consequential damages or the placing of limitations on the
duration of an implied warranty, therefore, the limitations or exclusions herein may not apply. This warranty sets forth specific legal
rights and obligations, however, additional rights may exist, which may vary from state to state.
Supersedes all previous publications
Sta-Rite Industries, Inc. 293 Wright St., Delavan, WI 53115
SYMPTOM PROBABLE CAUSE(S) CORRECTIVE ACTION
Motor will not start or run. No electrical power Check fuse, circuit breaker, power cord and electrical outlet.
Low line voltage If voltage wiring under recommended minimum, check size of wiring
from main source. If OK, contact Electric Company or local Hydro authority.
Faulty automatic switch Operate switch manually and replace if inoperative.
Float or float rod stuck Check to see float is not rubbing sump wall or float rod rubbing or stuck
against sump cover.
Waterlogged float Replace float if filled with water.
Motor overload tripped If pump has been running and stops before sump is emptied, automatic
overload may have tripped. Check inlet screen to be sure impeller is not
jammed. If so, free impeller of obstruction.
Electrical malfunction Check power cord, automatic switch and motor. Replace faulty parts
as needed.
Motor runs but pump Inlet clogged Check inlet and clean if needed.
will not pump.
Discharge line plugged Clear discharge line and check valve for obstruction.
Low line voltage Refer to Corrective Action on low line voltage in above section.
Pump starts and stops Improper positioning of Lower float rod stop.
too often. float rod stop
Faulty automatic switch Replace automatic switch.
Pump is noisy. Improper installation Refer to No. 3 in Installation Instructions.
Noisy motor Replace pump.
Pump will not stop Debris around float or Remove debris from sump. Check to see float is not rubbing sump wall or
running. float rod stuck float rod rubbing or stuck against sump cover.
Faulty automatic switch Replace switch.
Motor defective Replace pump.
Unplug pump from power receptacle before working on pump.