SRAM Quarq ShocWiz User Manual Download Page 3

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ShockWiz™ is not compatible with

all air suspension forks and rear

shocks. For a complete list of

incompatible suspension, go to

www.shockwiz.com

ShockWiz firmware must be

updated after each app update.

Use the ShockWiz app to update

device firmware.

The ShockWiz app is available in

iOS® and Android® formats.

For regulatory compliance,

please visit

www.shockwiz.com

For recycling and environmental

compliance information, please

visit

www.sram.com

iOS® is a registered trademark of Cisco Technology, Inc.
Android® is a registered trademark of Google Inc.

Summary of Contents for Quarq ShocWiz

Page 1: ...User Manual 95 3018 014 000 Rev A 2016 SRAM LLC ...

Page 2: ...Installation 11 Suspension Forks 12 Installation 14 Check Clearance 23 Rear Shocks 25 Installation 27 Check Clearance 34 ShockWiz App 35 Connect to App 36 Select Altitude 45 Calibration Wizard 47 Select Tuning Style 50 Ride Session 53 Shock Tuning Score 56 Suggestions 58 Detections 61 Removal 64 Maintenance 65 ...

Page 3: ... updated after each app update Use the ShockWiz app to update device firmware The ShockWiz app is available in iOS and Android formats For regulatory compliance please visit www shockwiz com For recycling and environmental compliance information please visit www sram com iOS is a registered trademark of Cisco Technology Inc Android is a registered trademark of Google Inc ...

Page 4: ...4 4 Tools and Supplies ...

Page 5: ...5 5 ShockWiz a b c d e f g Mounting boot Battery cover LED status indicator ShockWiz body Air valve cap Air inflation valve L 28 Air inflation valve R 17 5 e e h f h g b a c d ...

Page 6: ...6 6 a b Hose connector 90 Short hose Hose Connectors a b c Hose connector 90 Long hose Hose connector 0 a a b c a b ...

Page 7: ...jects to remove the battery Keep the battery out of reach of children Do not put the battery in your mouth If ingested seek medical attention immediately Do not disassemble damage or puncture the battery Consult the battery manufacturer for safe handling instructions ...

Page 8: ... Gently lift one battery cover tab outward then the other and remove the battery cover from the ShockWiz body NOTICE Do not use metal tools to pry the battery cover tab Metal tools may damage the cover 2 1 Adjust Remove Loosen ...

Page 9: ...9 9 Battery Installation Insert a new CR2032 coin cell battery into the battery slot terminal side in positive side out 3 Positive Side Terminal Side Install ...

Page 10: ...en the each tab snaps into place NOTICE Ensure the battery cover o ring seal is clean and in the groove around the ShockWiz body Remove clean and reinstall the o ring if it is contaminated To avoid permanent damage caused by moisture verify the battery cover is securely attached before use 4 Install ...

Page 11: ...e installed onto ShockWiz in multiple orientations Choose the orientation that best fits your suspension It may be necessary to adjust the boot depending on suspension mounting orientation NOTICE Failure to install the included protective rubber mounting boot onto ShockWiz may cause damage to the fork and or rear shock 2 1 Adjust Install ...

Page 12: ...2 Suspension Forks c a b d e d a c b a b c d Crown Damper Air spring inflation valve Lower leg arch a b c d e Upper crown Damper Air spring inflation valve Lower crown Lower leg arch Single Crown Dual Crown ...

Page 13: ...ible suspension go to www shockwiz com NOTICE Do not attach ShockWiz to any part of the fork that moves independent of the air valve ShockWiz must not contact the fork upper tube or any part of the fork that moves during compression The hose cannot move when the fork is compressed Front Arch Reverse Arch Dual Crown ...

Page 14: ...14 14 Installation Remove the air valve caps from ShockWiz NOTICE To avoid air loss during use one air cap must be installed on the unused ShockWiz air valve 1 Remove Loosen ...

Page 15: ...15 15 Installation Remove the positive air inflation valve cap from the fork 2 Remove Loosen ...

Page 16: ...iffering angles for various mounting orientations Your suspension may vary Choose the optimal air valve orientation for your suspension Test fit the position and orientation of ShockWiz before installation The rubber mounting boot may need to be repositioned 28 17 5 10 0 ...

Page 17: ...of the fork crown on the damper side Orient the optimal ShockWiz air valve A toward the fork air inflation valve B Reverse Arch Forks Position ShockWiz on the front of the fork crown on the damper side Orient the optimal ShockWiz air valve toward the fork air valve 3 A B Adjust ...

Page 18: ...18 18 Installation Fat Bike Front Arch Position ShockWiz on the back of the fork crown on the air inflation valve side Orient the optimal ShockWiz air valve A toward the fork air valve B 3 A B Adjust ...

Page 19: ...iz on the fork upper crown on either the damper or spring side ShockWiz can be attached to any location and in any orientation on the upper crown Orient the optimal ShockWiz air inflation valve A toward the fork air inflation valve B 3 A B Adjust ...

Page 20: ...20 20 Installation Insert cable ties through the guide holes in the ShockWiz body and attach ShockWiz tightly to the fork crown The device should not move Cut the excess ends of the cable ties Install 4 ...

Page 21: ...n the hose connector hand tight Loose hose connections will cause air to leak NOTICE Do not use tools to tighten the hose connector Use of tools can damage the connector and air valve Do not sharply bend or kink the ShockWiz hose Sharp bends or kinks will damage the hose Install Torque 6 5 ...

Page 22: ...e hose connector hand tight Loose hose connections will cause air to leak NOTICE Do not use tools to tighten the hose connector Use of tools can damage the connector and air valve Do not sharply bend or kink the ShockWiz hose Sharp bends or kinks will damage the hose Install Torque 8 7 ...

Page 23: ...le riding can cause ShockWiz to disconnect from the fork and could cause a crash resulting in serious injury to the rider Turn the handlebars to the left and right to confirm ShockWiz and the hose assembly do not contact the frame at any point during the full range of turning motion If ShockWiz or the hose assembly contacts the frame adjust as needed Adjust 1 2 ...

Page 24: ...nce Single Crown Forks Compress the fork to full bottom out and confirm ShockWiz does not contact the tire or fork lower leg If ShockWiz or the hose assembly contacts the frame tire or lower leg adjust as needed Adjust 3 ...

Page 25: ...25 25 Rear Shocks Standard Reservoir a a b b c c d a b c Air spring inflation valve Air Can Shock damper body a b c d Air spring inflation valve Reservoir Air Can Shock damper body ...

Page 26: ...z to the rear shock air can nearest to the fixed air inflation valve NOTICE Do not attach ShockWiz to any part of the shock that moves independent of the air valve ShockWiz must not contact the shock body or any part of the shock that moves during compression The hose cannot move when the shock is compressed Standard Reservoir Air Can Eyelet Reservoir Body Eyelet ...

Page 27: ...27 27 Installation Remove the air valve caps from ShockWiz NOTICE To avoid air loss during use one air cap must be installed on the unused ShockWiz air valve Remove Loosen 1 ...

Page 28: ...move the positive air spring inflation valve cap from the rear shock NOTICE Reservoir Rear Shocks Do not remove the air valve cap from the shock reservoir ShockWiz does not connect to the shock reservoir Remove Loosen 1 1 2 ...

Page 29: ...iffering angles for various mounting orientations Your suspension may vary Choose the optimal air valve orientation for your suspension Test fit the position and orientation of ShockWiz before installation The rubber mounting boot may need to be repositioned 28 17 5 10 0 ...

Page 30: ...ck air can close enough to the rear shock air inflation valve to connect the hose Orient the curved side of the rubber mounting boot against the air can Orient the optimal ShockWiz air inflation valve A toward the shock air inflation valve B Adjust A B 3 ...

Page 31: ...stallation Insert plastic cable ties through the guide holes on the curved side of the rubber mounting boot and attach ShockWiz tightly to the rear shock air can Cut the excess ends of the cable ties Install 4 ...

Page 32: ...hten the hose connector hand tight Loose hose connections will cause air to leak NOTICE Do not use tools to tighten the hose connectors Use of tools can damage the connector and air valve Do not sharply bend or kink the ShockWiz hose Sharp bends or kinks will damage the hose Install Torque 5 6 ...

Page 33: ...ve Tighten the hose connector hand tight Loose hose connections will cause air to leak NOTICE Do not use tools to tighten the hose connector Use of tools can damage the connector and air valve Do not sharply bend or kink the ShockWiz hose Sharp bends or kinks will damage the hose Install Torque 7 8 ...

Page 34: ...the rider If ShockWiz or the hose assembly make contact adjust as needed before use Adjust WARNING ShockWiz must not contact the shock damper body shock reservoir bicycle frame tire components or the rider during use Contact while riding can cause ShockWiz to disconnect from the shock and could cause a crash resulting in serious injury to the rider 9 ...

Page 35: ... the app ShockWiz is motion activated Bounce the wheel or compress the fork or shock one or two times to turn ShockWiz on A flashing LED on one side of the device will indicate ShockWiz is on ShockWiz will turn off automatically when idle for 10 minutes ...

Page 36: ...36 36 Open the ShockWiz app on a smartphone or tablet Connect to App ...

Page 37: ...37 37 From the HOME screen select Connect Bluetooth must be activated on your smartphone or tablet Connect to App ...

Page 38: ...38 38 Select your ShockWiz device For first time use the device name will appear as ShockWiz_Serial Number The serial number is printed on the ShockWiz device Connect to App ...

Page 39: ...hen ShockWiz is connected with the app the HOME screen will display information from the device AIR PRESSURE and SHOCK TRAVEL readings may fluctuate slightly when the bike is idle This is normal Connect to App ...

Page 40: ...40 40 To rename the device select the connected ShockWiz device in green Rename Device ...

Page 41: ...41 41 Select Rename Rename Device ...

Page 42: ...42 42 Select the device name to activate the entry bar Enter the new device name Select OK to save Rename Device ...

Page 43: ...43 43 Select Cancel to exit Rename Device ...

Page 44: ...44 44 The new ShockWiz name will be visible in the HOME screen in green To rename the device again follow the same procedures Rename Device ...

Page 45: ...45 45 Select Altitude Select AIR PRESSURE ...

Page 46: ...46 46 Select Altitude Select PRESSURE UNITS Select REFERENCE ALTITUDE then select Done Select Info for Altitude Range Details ...

Page 47: ...ct Calibration Wizard ShockWiz must be calibrated with the suspension fork or rear shock before use The Calibration Wizard will guide you through the Calibration process ShockWiz must be installed onto the suspension fork or rear shock during calibration ...

Page 48: ...48 48 Calibration Wizard Select BEGIN and complete the Calibration process Repeat the entire process if a second ShockWiz is installed ...

Page 49: ...eference SHOCK TRAVEL displayed should read 0 If SHOCK TRAVEL displayed exceeds 3 an error was made during calibration The MARK BASELINE AIR PRESSURE process must be repeated Go to SETTINGS and repeat the Mark Baseline Air Pressure procedure SHOCK TRAVEL readings may fluctuate slightly when the bike is idle This is normal ...

Page 50: ...50 50 Select Tuning Style Select TUNING STYLE Balanced is the default setting ShockWiz offers four tuning styles that allow you to customize the ride and feel of your bike ...

Page 51: ...51 51 Select Tuning Style Select your preferred Tuning Style ...

Page 52: ...52 52 Select Tuning Style The selected TUNING STYLE will display on the HOME screen ShockWiz is now ready to analyze your suspenion ...

Page 53: ...ssion is complete review the shock s performance in the app and make adjustments to the fork as recommended IMPORTANT While tuning with ShockWiz any time a damping adjustment is made to your suspension you must restart a new ride test session within the app Any time air spring pressure is changed you must reset Baseline Air Pressure in the SETTINGS screen Any time air spring ramp is changed you mu...

Page 54: ...For effective results follow these ride SESSION recommendations 1 Ride a trail with a variety of terrain and elevation changes including the following Pedaling Jumps Drops Sucessive small medium and large bumps Note Climbing produces insignificant detections 2 Do not make air pressure or damper changes to the suspension during the ride SESSION Air pressure and damper changes should be made prior t...

Page 55: ...s time to start a new SESSION and go for a ride Select START NEW SESSION and go for a ride so ShockWiz can collect data to analyze Selecting START NEW SESSION resets the ShockWiz data set and clears all SUGGESTIONS and DETECTIONS ...

Page 56: ...Shock Tuning Score When the ride SESSION is over open the app and check your SHOCK TUNING SCORE If you are checking the score of more than one suspension component you must connect the app to each separately ...

Page 57: ...tional 85 94 Good 70 84 Adequate 55 69 Needs Improvement 55 Poor To improve the SHOCK TUNING SCORE select DETECTIONS to review suspension behaviors and SUGGESTIONS to review recommended suspension adjustments to improve negative behavoirs ...

Page 58: ... visible at OK Changes are recommended if a yellow small change or red large change bar are visible If Not enough data is indicated ShockWiz was unable to collect enough data during the SESSION to make a suggestion Select any Recommended Change for more information ...

Page 59: ...59 59 Recommended Changes ...

Page 60: ...in and check the SHOCK TUNING SCORE and SUGGESTIONS screen for updated results at the end of the ride SESSION Repeat the entire process for each suspension component until you are satisfied with the SHOCK TUNING SCORE and the ride quality of each suspension component IMPORTANT While tuning with ShockWiz any time an adjustment is made to the suspension component you must start a new SESSION within ...

Page 61: ...esirable suspension performance behaviors When detected a SUGGESTION or suspension adjustment is made to improve that negative performance behavior If ShockWiz did not collect enough data during a SESSION for a particular DETECTION Not enough data will be reported More ride data is needed for that particular DETECTION ...

Page 62: ...62 62 Detections Select any DETECTION for more information about the suspension behavior associated with it ...

Page 63: ...63 63 Detections ...

Page 64: ...r must be removed from the fork or shock first to avoid fork air pressure loss Install the fork or rear shock air inflation valve cap Cut the cable ties and remove ShockWiz from the fork or rear shock Install the ShockWiz air inflation valve caps onto the ShockWiz air inflation valves and store ShockWiz in a safe location NOTICE Do not leave ShockWiz attached to the suspension during normal riding...

Page 65: ...mounting boot and use a damp cloth to wipe off dirt and debris Remove the battery to extend battery life NOTICE Do not use a pressure washer Do not use acidic or grease dissolving agents Chemical cleaners and solvents can cause permanent damage to the electronics ...

Page 66: ...66 66 www sram com ...

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