7
Troubleshooting
Problem
Reasons
Solution
Not blowing air
•
Power is not turned on
•
Timer fulfilled
•
Unit is broken/defective
•
Turn on power, check power
connection
•
Switch off Timer mode
•
Contact Sunpentown
Unit will not turn off
•
"On/Off" button not pressed
•
Unit is broken/defective
•
Press the “On/Off” button
•
Contact Sunpentown
Unit makes noise
•
There are objects in it
•
No water in water tank
•
Faulty motor
•
Air wheel/fan is loose
•
Take off rear panel and filter net,
remove foreign object(s)
•
Add water
•
Contact Sunpentown
•
Contact Sunpentown
Not humidifying
•
Water level low/empty
•
Faulty water pump
•
Add water to Maximum level
•
Contact Sunpentown
No swing
•
“Swing” button not pressed
•
Faulty leaf motor
•
Press the “Swing” button
•
Contact Sunpentown
