TROUBLESHOOTING / ERROR CODES
PROBLEM
CHECK POINTS
Unit is plugged in
but power indicator
does not come on
Is cooktop firmly plugged into a correct
outlet?
Was there a power shortage?
Power indicator is
lit but not heating
Please contact Sunpentown
Error code: E2
Unstable voltage detected, please wait until
voltage returns to normal.
Error code: E4
Blown fuse, please contact Sunpentown.
Error code: E5
Internal temperature is too high. Please
check if fan is running; if ambient
temperature is high; or if air inlet or outlet is
blocked.
Unit suddenly stops
heating during
normal operation
Check if unit reached set timer.
Unit has been operating and idle for 2 hours.
Safety feature automatically shuts unit off
after 2 hours with no setting changes.
Is the Display indicating any of the above
error code?
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may
cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for a
consumer ISM equipment, pursuant to Part 18 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio TV technician for help.
Your Guarantee
If this product is found to be faulty as a result of faulty materials or
workmanship within one year from date of purchase, it will be repaired
free of charge.
This guarantee is subject to the following terms:
•
Sunpentown must be notified of the fault.
•
Proof of purchase must be presented to Sunpentown’s
nominated representative.
•
The warranty will be void if the product if modified, misused or
repaired by an unauthorized person.
•
The warranty after repair will not be extended beyond the original
one-year period.
•
All replacement parts will be new or reconditioned.
•
Parts, which are replaced, become the property of Sunpentown.
•
The warranty applies for the use of the product in the USA only.
What is NOT COVERED:
•
Warranty does not include freight charges.
•
Incidental or consequential damage caused by possible defects
with this product.
•
Damage to product caused by improper power supply voltage,
accident, fire, floods or acts of nature.
•
Failure of product resulting from unauthorized modifications to
the product.
•
Improper installation or failure to perform the necessary
maintenance.
This GUARANTEE is in addition to your Statutory Rights
SUNPENTOWN INTERNATIONAL INC.
1-800-330-0388
www.sunpentown.com
7
All manuals and user guides at all-guides.com
