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(615) 599-1505 www.springtree.net
Office hours:
Monday-Friday, 8:30
AM to 5:00 PM CT
Telephone:
(615)
599-1505
E-mail:
Website:
www.springtree.net
Troubleshooting
Listed below are a few common problems that you may encounter
when using this product:
Unit not responding to DMX:
1. Check that the DMX cables are
connected properly and are
wired correctly.
DMX output DMX input
2. Check that all cables are connected to the right connectors; it does matter
which way the inputs and outputs are connected.
Unit does not respond to sound:
1. Quiet or high pitched sounds will not activate the unit. If problems are not
resolved, contact your dealer for service.
Contact us
Springtree Media Group would like to thank you for choosing our company for
your lighting needs! If you have any questions or concerns, please contact us.