Sports Attack Drop Attack Instruction Manual Download Page 2

Page: 2 / 12

DROP ATTACK

RUGBY MACHINE

Sports Attack, LLC.

•

800-717-4251

•

www.sportsattack.com

WARRANTY STATEMENT

What is most important to Sports Attack is that your machine meets your expectations of

quality and performance. We stand behind the material and workmanship of our machines

for five (5) years from the date or original purchase for institutional and residential use and

one (1) year for commercial environments, with the following exceptions:

-Throwing Wheels are warranted for two (2) years;
-Electronic Controller is warranted for two (2) years; and,
-Throwing Wheel Motors are warranted for two (2) years.

This warranty excludes any cosmetic issues or normal wear and tear of the unit, and is not

in effect if the machine has been misused, misapplied, improperly assembled, or modified

without the express written permission of Sports Attack. In addition, this warranty does

not apply to damage in transit, in any accident unrelated to the direct operation of the

equipment, or by fire, flood or act of God.
If you encounter any issues during the warranty period, Sports Attack will quickly get your

machine back in working order. If the warranty repair involves a replacement part, we will

make sure you get both the part and easy instructions for replacement at no cost to you.

If a service person is needed, Sports Attack will pay the pre-approved labor charge to get

your machine back in working order.
Please know that any problem can quickly be resolved with a phone call to our experienced,

responsive customer service department at 800.717.4251. We are here to answer your

questions and to make sure your machine provides you years of service.

RETURNS

Sports Attack manufactures the highest quality sports training equipment in the world.

If for any reason you are not satisfied, a machine can be returned within 30 days of receipt

for any reason for a full refund less a 15% restocking fee. Cost of shipping the unit back to

Sports Attack will also be the responsibility of the purchaser. Please note that the refund

amount may be reduced by any non-cosmetic damage to the machine.
If you have any questions or concerns, please give our experienced, responsive customer

service department a call at 800.717.4251 or 775.345.2882

SHIPPING DAMAGE CLAIMS PROCEDURE

NOTE:

For your protection, please note that equipment in this shipment was carefully

inspected and packaged by skilled personnel before leaving the factory.
Upon acceptance of this shipment, the transportation company assumes full responsibility

for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on

the freight bill or express receipt, and that the note of loss or damage is signed by

    the delivery person.
  2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.
  3. CONCEALED LOSS OR DAMAGE: If damage is unnoticed until the merchandise is

unpacked, notify the transportation company or carrier immediately, and file

“CONCEALED DAMAGE” claim with them. This must be done within fifteen (15)

days from the date the delivery was made to you. Be sure to retain the container

for inspection.
Sports Attack, LLC. cannot assume liability for damage or loss incurred in transit.

We will, however, at your request, supply you with the necessary documents to

support your claim.

To register the Warranty,

please go to

sportsattack.com/warranty

For repairs and service

after the warranty period,

please call:
Sports Attack