16
SPORTDOG.COM
FREQUENTLY ASKED QUESTIONS
Is the static stimulation safe for my dog?
While Continuous static and/or Momentary static stimulation may be
unpleasant, it is harmless to your dog. Electronic training devices require
interaction and training from the owner to achieve desired results.
How old does a dog have to be before using
the Remote Trainer?
Your dog should be able to learn basic obedience commands such as “Sit” or
“Stay”. The system should only be used with dogs over 6 months of age. The
Collar Receiver may be too large for dogs under 3.6 kg. If your pet is injured or
its mobility is otherwise impaired, contact your veterinarian or professional
trainer before use.
Once my dog is trained and has been
obeying my commands, will my dog have to
continue to wear the Collar Receiver?
Your dog may need to wear the Collar Receiver from time to time for
reinforcement. Also, many hunters keep the Collar Receiver on their dogs while
hunting for maximum control.
Is the Collar Receiver waterproof?
Yes. If the rechargeable battery pack ever needs to be replaced, make sure the
o-ring and o-ring groove are free from dirt and debris.
Can my Collar Receiver be used around
salt water?
Yes. However, if the Collar Receiver is used in or around salt water, it should be
rinsed with fresh water following each use.
Can I use the Remote Trainer with more
than one dog?
Yes. The SportTrainer® SD-425E Remote Trainer and SD-425SE Stubborn Dog
Remote Trainer are expandable to a maximum of 3 dogs. SportDOG®
Add-A-Dog™ Collar Receivers must be purchased. Please refer to the last page
for a list of compatible Collar Receivers.
Can I use the Remote Trainer on
aggressive dogs?
We do not recommend any of our products to be used on aggressive dogs. We
recommend you contact your local veterinarian or professional trainer to
determine if your dog might be aggressive.
Will I get exactly 450 m of range with the
Remote Trainer?
The range you get with your Remote Trainer will vary according to terrain,
weather, and vegetation as well as transmission from other radio devices. To
get the maximum amount of range, please refer to “How the System Works”
section of this guide.
How long can I continuously deliver
stimulation to my dog?
The maximum amount of time you can press the Continuous Static Stimulation
Button and deliver static stimulation to your dog continuously is 10 seconds.
The maximum amount of time you can press the vibration button and deliver
vibration stimulation continuously is 10 seconds. After 10 seconds, the Remote
Transmitter will “time-out” for 5 seconds and the button must be released
and pressed again. Tone stimulation will be delivered as long as a Tone button
is pressed.
What do I do if my dog’s neck becomes red
and irritated?
This condition is due to the Contact Points irritating the skin. Discontinue
use of the Collar Receiver for a few days. If the condition persists beyond 48
hours, see your veterinarian. Once the skin returns to normal, resume use and
monitor the skin condition closely.
The Intensity Dial seems difficult to rotate.
Is this normal?
Yes. This prevents accidental changes in intensity and encourages an optimal
waterproof seal. The knob will “break in” and be slightly easier to turn as
you use it.
Can I attach a lead to the Collar Receiver?
DO NOT attach a lead to the Collar Receiver. You may put a separate non-
metallic collar on your dog’s neck and attach a lead. Be sure the extra collar
does not interfere with the Contact Points.
Can I program my SportTrainer® SD-425E
Remote Trainer or SD-425S-E Stubborn
Dog Remote Trainer to work with my other
SportDOG® Brand systems?
Yes. You can program your SportTrainer® SD-425E or SD-425S-E Remote
Trainers to work with SD-425CAMO-E, SD-825E, SD-1225E, SD-1525E,
SD-1825E, or SD-1875E systems. Because the SD-425E and SD-425S-E operate
at a different frequency, they are not backwards compatible with any other
SportDOG® Brand systems.
My Remote Transmitter is sending a
signal to more than one Collar Receiver
unintentionally, what should I do?
In the rare event this occurs, you can change your Remote Transmitter’s
ID Code. See the “Change ID Codes” section to solve this issue.
