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GenA User Guide

Spok, Inc.

–

P a g e |

v01/22

Table of Contents

PURPOSE ....................................................................................................................................................... 3

FEATURES ...................................................................................................................................................... 3

DEVICE DESIGN ............................................................................................................................................. 4

Mechanical Features ................................................................................................................................. 4
Button Locations ....................................................................................................................................... 4
Battery Insertion and Removal ................................................................................................................. 4

DESCRIPTION OF SCREEN INDICATORS & ICONS .......................................................................................... 5

CONTROL BUTTONS ...................................................................................................................................... 6

MAIN DEVICE SCREENS ................................................................................................................................. 7

TURNING THE PAGER ON AND OFF .............................................................................................................. 8

Turning the Pager On ................................................................................................................................ 8
Turning the Pager Off ................................................................................................................................ 8

SPECIAL PAGER POWER OFF SCREENS .......................................................................................................... 9

MAIN SCREEN ................................................................................................................................................ 9

Main Screen Folders ................................................................................................................................ 10
Bottom Row Status Icons ........................................................................................................................ 10

MESSAGE OPERATIONS ............................................................................................................................... 11

Messages List Screen (Inbox and Groups Folders) .................................................................................. 11

Messages List Screen .......................................................................................................................... 11
Messages List Popup ........................................................................................................................... 12
Messages List Screen Behaviors ......................................................................................................... 12

Messages List Screen (Saved Folder) ...................................................................................................... 12

Messages List Screen .......................................................................................................................... 12
Messages List Action Popup (Saved Folder) ....................................................................................... 13

Message Read Screen (Inbox, Groups and Saved) .................................................................................. 14

SETTINGS ..................................................................................................................................................... 18

Summary of Contents for GenA Pager

Page 1: ...Version 01 22 ...

Page 2: ... OPERATIONS 11 Messages List Screen Inbox and Groups Folders 11 Messages List Screen 11 Messages List Popup 12 Messages List Screen Behaviors 12 Messages List Screen Saved Folder 12 Messages List Screen 12 Messages List Action Popup Saved Folder 13 Message Read Screen Inbox Groups and Saved 14 Inbox Groups Saved Message Read Screens 14 Read Messages Screen Navigation 14 Read Messages Action Popup ...

Page 3: ...ers Up to 99 Saved folder messages Inbox and Groups folder message lock with Lock Icon 15 groups sub folders optional Message with Time Date stamp Message continuation icon All individual message delete Message slot number Duplicated message indication with icon Configuration Settings 5 6 7 10 line message text display with proportional font Quiet Mode User Selectable One alarm with alert text Ale...

Page 4: ...ift the cover away from the pager Insert a AA battery with the negative end to the spring contact Replace the battery cover by inserting and aligning the dots Then slide the cover closed and slide the battery cover lock into place Escape Left Right Enter Control Buttons Up Down Control Buttons Lanyard Post Removable Battery Cover Battery Cover Lock Light Sensor Speaker Hole e Paper Display with Fr...

Page 5: ...lert Vibration Full Encrypted Message Support Indicator Disabled Alert Do Not Disturb Indicator Alarm Enabled Full Battery Status 2 4 Battery Status 3 4 Battery Status 1 4 Battery Status Low Battery Status General Navigation Indicators Current Setting Indicator Before page indicator Next page indicator Message Status Icons Unread Message Indicator Duplicate Message Indicator Locked Message Indicat...

Page 6: ...s Used to open a message from a message list screen Used to activate a highlighted selection Used to move to the next page of a message when in the message view screen Used to confirm adjusted Date time Alarm and Do not disturb time setting value changes Escape Used to exit a menu or a menu popup Used to cancel a selection Used to turn the front light on with a 2 sec press Up and Down Used to move...

Page 7: ...user exits the Inbox Groups Saved or Settings list or when the user presses a button while on the Time screen The screen shows the current time date at the top The Inbox Groups if enabled Saved and Settings folder icons are shown in the middle The bottom row shows the status icons Time Screen This screen automatically appears after the user hasn t pressed a button for 30 seconds It shows the date ...

Page 8: ...l power reservoir If the reservoir is depleted when a new battery is inserted it may take up to 15 seconds before the pager can turn on Turning the Pager Off SCREEN NOTES Main Screen Press any button to display the Main screen Press the Left or Right buttons to move the highlight to the Settings icon and press the Enter button to go into the Settings list screen Settings Folder Screen Press the Do...

Page 9: ...battery dies while still inside the pager In these situations the pager will indicate how it powered off so that the user will know how to turn the pager on again Turned Off by User Battery Removed While On Battery Died MAIN SCREEN Press the or buttons to move the highlight between the Inbox Group Saved and Settings folders Press the button to select the highlighted folder Time and Date Folder Ico...

Page 10: ...saved Settings Device settings can be viewed and updated within the Settings folder Bottom Row Status Icons STATUS ICON S NOTES New Message Appears when a new message is received in either the Inbox or Groups folder Message Security Displays when all programmed pager addresses are encrypted Battery Shows the current battery level A low battery popup will also appear when the battery needs to be re...

Page 11: ... on the pager based on the pager s time setting As you navigate up and down through the list the selected message will be highlighted in reverse video The at the upper right indicates that there are more messages below that displayed Press the or button to move the selection up or down Pressing or when at the top or bottom of the list will move the selection to the bottom or top of the list respec...

Page 12: ...d its message status icon will change to a Locked icon If the popup is brought up when a locked message is selected the delete action will not appear and an unlock action will appear and its message status icon will change to blank to indicate a read message Up to half of the max message number can be locked The saved folder does not have a lock function Messages List Screen Behaviors When the mes...

Page 13: ...Enter button is pressed for 2 seconds on a highlighted message an action popup appears The action popup shows actions that can be performed on a highlighted message ACTION DESCRIPTION Delete The highlighted message is deleted Cancel The action popup is cleared This item is highlighted by default Action Popup ...

Page 14: ...ing the Escape button returns the user to the message list screen Message to message or Pressing the Left or Right buttons allow the user to move to the previous or next message When entering the Message Read Screen of an unread message the message changes status from unread to read When the bottom of the message is reached a Message Options selection appears at the bottom of the screen Pressing E...

Page 15: ... The highlighted message is moved to the Saved folder and removed from the message list Lock Unlock The highlighted message is locked and its message status icon in the list screen will change to a Locked icon If the popup is brought up when a locked message is selected the delete action will not appear and an unlock action will appear and its message status icon will change to blank to indicate a...

Page 16: ...ighlight the desired sub folder Press the button to view the messages in the selected sub folder If the sub folder doesn t contain any messages No messages will appear momentarily Press the button for 2 sec to enter the sub folder alert selection screen Notes 1 The sub folder name is determined when the group address is programmed in the pager 2 Sub folders with unread messages display the unread ...

Page 17: ...ows the available alert selections for that sub folder SCREEN NOTES Set Alert Screen Press the or button to select the desired alert type Press the button to set the new alert type Press the button to cancel the alert selection and exit back to the sub folder list screen The standard alert and Alerts 1 6 will alert for 15 seconds Alert 7 will alert continuously until a button is pressed ...

Page 18: ...lder provides access to the many features incorporated in the pager When possible the current setting value is displayed to the right of the menu item for easy reference The Lock Now Change Lock Code and Disable Lock Code items only appear if the Lock feature is enabled on the pager ...

Page 19: ...e The pager alerting can be globally set to audible Quiet Mode Off or silent Quiet Mode On SCREEN NOTES When setting the Quiet mode to on all alerts are set to vibrate silent The alert status on the Main screen will show as The current setting is indicated by the icon ...

Page 20: ...h the Time and Date entries Press the or button to change Time AM PM Date values Press the button to accept the updated values Press the button to cancel the changes and exit to the Set Time Date menu screen When AM PM value is set to 24 the time display changes to 24 hour format Set Minutes Sync Screen When set to Yes the pager s clock minutes value is automatically set based on network time The ...

Page 21: ...Time screens When set to off the Alarm status icon will not appear on the Main and Time screens Set Time popup Press the or button to move through the time and AM PM values Press the or button to increase or decrease the time values and the AM PM setting Press the button to set the alarm time value Press the button to cancel the changes and exit to the Set Alarm menu screen Alarm Event Screen When...

Page 22: ...o alert when in dark environments SCREEN NOTES Inbox Alert Menu Screen Select the Inbox Alert option to update and press button Set Type Setting Screen Press the or button to change Alert type Press the button to set the new Alert type Press the button to cancel the changed Alert type and exit back to the Set Inbox Alert menu Screen Set Front Light Setting Popup When setting the Front Light value ...

Page 23: ...r screens Press the or button to select the desired text size The current setting is indicated by the icon Set Reminder When this feature is enabled and there are unread Inbox messages the pager will alert the user every two minutes with a short beep or vibration depending on the current Inbox alert type or Audible mode SCREEN NOTES Set Reminder Alert Popup If there is one or more unread messages ...

Page 24: ...ion to change it or the lock code may be changed but not disabled SCREEN NOTES Enable Lock Code Setting Screen When the Lock Code is disabled the Enable Lock Code function is available Enable Lock Code Screen Press a sequence of four buttons to enter a code ESC C Enter E Left L Right R Up U Down D When the four codes are entered press button to activate the Lock function If you press the Lock Code...

Page 25: ...en the Lock Code feature is enabled the Change Lock Code function is available for the user to change the lock code Change Lock Code Screen ESC C Enter E Left L Right R Up U Down D When four code entries have been made press button to activate the Lock function with the new lock code If you press the Lock Code update will be cancelled In the Change Lock Code input window you cannot cancel the entr...

Page 26: ...right 2022 P a g e 26 v01 22 SCREEN NOTES If Lock Code is correct Screen If Lock Code is incorrect Screen If you forget your lock code and can t access your pager contact your company s pager administrator to get it remotely reset ...

Page 27: ...s a new message Typically the time value is set during a user s normal sleep time Mode Popup Select Enabled to enable the feature or set Disabled to disable the feature Time Setting Popup Set the do not disturb start and end times in the same way that the Time Date and Alarm Time settings were made Note The upper time is the function start time The lower time is the function end time Alert at End ...

Page 28: ...ages arrive according to the following priority 1 Read messages starting with the oldest 2 Unread messages starting with the oldest Locked messages are not automatically deleted SCREEN NOTES Inbox size warning If the inbox size is set smaller than the currently set number all messages will be deleted Press the key to start changing the Inbox message limit Changing number of messages Press the or b...

Page 29: ...erefore when a new message is received message deletion will follow the following rules IF FolderCount Max o Delete oldest read message from the folder If no read messages exist delete oldest unread message from the folder o Store new message ELSEIF TotalCount 99 o Delete oldest read message from all Groups folders If no read messages exist delete total oldest unread message from all Groups folder...

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