SPLtrack User Manual
How do I create reports?
In the Reporting menu click ‘Create Report’ or ‘Create Chart’. Select the metrics
you want, the date(s) for the report and the meters that should be included. You
have the option to save that selection as a template for use in the ‘Quick Report’
section on the dashboard.
What if I delete a project?
If you delete a project SPLcloud will send you an e-mail confirming that you have
deleted the project from your user area. The data will be held for a period of
three months during which you can ask us to restore it. Deleted projects are
removed from the portal completely after three months and are gone forever.
You may leave projects on the portal for as long as you like in which case the
data is preserved.
What happens if a meter loses Internet access for a time?
As soon as the meter reconnects all of the data logged during the disconnection
period is synchronised with SPLtrack cloud, so nothing is lost. If the meter has
been disconnected for several days it may take a little while for the meter to be
updated in the cloud. We are working on a notification to tell users whether the
meter is up to date or if not, how much data needs to be synchronised.
What happens when I disconnect a meter?
All of the data logged up to the point that the meter was disconnected remains
in the SPLcloud portal as a virtual copy of the device. The data history, up to the
point at which it was disconnected, is available for reports and the meter can still
be used in project reporting. Obviously the live elements would no longer be
accessible.
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