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How To Obtain Warranty Service
In the event of malfunction of your Steinberger instrument, you should notify your
nearest Authorized Steinberger Dealer.
The Dealer or Owner must ship the instrument, freight and insurance pre-paid, to the
nearest Authorized Steinberger Service Center. If there is no Authorized Steinberger
Service Center near you, contact or have your dealer contact Steinberger for information
and authorization to return the instrument to Steinberger. No instrument may be returned
to Steinberger without such prior Return Authorization. Only Authorized Steinberger
Service Centers may perform warranty service and any service performed by unauthorized
persons will void this warranty. Steinberger disclaims liability for defects or damage
caused by services performed by unauthorized persons or non-warranty service not
performed by Steinberger or an Authorized Steinberger Service Center.
When contacting Steinberger, you must include a complete written description of the
malfunction of the instrument. If non-warranty work is required or recommended by
Steinberger, a quotation will be issued and must be approved by you before any non-
warranty work is commenced. You should consider quotations obtained for non-warranty
work immediately and advise the Authorized Steinberger Service Center or Steinberger of
your wishes. You are not required to purchase non-warranty work in order to obtain
service on materials covered by this warranty. Following its inspection of an instrument
upon its arrival, Steinberger or the Authorized Steinberger Service Center will advise you
or your dealer of the approximate date of completion. The repaired instrument or part
will be returned to you or your dealer, freight collect insured.
No representative or other person is authorized to assume for Steinberger any liability
except as stated in this warranty. This warranty gives you specific rights, which vary from
state to state.
