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Any claim in terms of the warranty must be supported by a proof of purchase or a warranty
number. Warranty numbers can be issued through contacting our Service Centre. If such proof is
not available, then not withstanding anything to the contrary herein, the service agent’s prevailing
charges for services / repairs including call-out and / or spares will be payable by the Consumer
upon collection or delivery of the repaired product.
The Consumer does not need to return the product to the store.
The Consumer shall phone the Service Centre and the Supplier’s authorized agent will collect and
repair the item at their premises.
During the warranty period the product may only be serviced and/or repaired by the Supplier’s duly
authorized agent(s).
Masstores (pty) Ltd
16 Peltier Drive, Sunninghill
Sandton, Johannesburg, South Africa
PROOF OF PURCHASE
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