
89
Problem
Solution
barring option.
Be sure that you have entered the area code.
Your correspondent cannot reach you
Be sure that your phone is switched on. Press
the
key for more than one second.
Be sure that you are accessing the network
service. Be sure that you have not set an
incoming call barring option.
Your correspondent cannot hear you
speaking
Be sure that you have switched off the
loudspeaker. Be sure that you are holding the
phone close enough to your mouth. The
microphone is located at the bottom of the
phone.
The voice quality of the call is poor
Check the signal strength indicator on the
display. The number of bars indicates the signal
strength. Try moving the phone slightly or
moving closer to a window if you are in a
building.
No number is dialed when you recall a
Contacts entry
Use the Phonebook/Search feature to ensure the
number has been stored correctly. Resave the
number, if necessary.
Cannot use the Internet/WAP
Your subscription does not include data
capability. You will need to contact your service
provider to enable the service.
Cannot use MMS/picture messages on your
phone
Your subscription does not include data
capability. You will need to contact your service
provider to enable the service.
Your device is hot to the touch
When you continuously use certain application
(For Example: Digital Camera) over sometime,
your device may heat up. This is normal and
should not affect your device’s lifespan or
performance.
Insufficient memory space to complete
Insufficient space in memory to rotate an image
or divide a video. Delete unnecessary images