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If any problem occurs in your phone, please refer to the help information in the table below. If the
problem continues, contact the dealer.
Problem
Possible Causes
Solutions
l
Check if the battery power has been
used up?
l
Charge the battery.
l
Do you press
End key
for adequate
time?
l
Press
End key
for over 2
seconds.
The phone can’
t
be switched on.
l
Is the battery inserted correctly?
l
Insert the battery correctly.
l
Has the signal bar disappeared?
l
Move to a place with
signal.
I can’
t make calls
with the phone.
l
Is the phone number correct?
l
Check that the number is
correct.
l
Are you in a place with weak signal?
l
Move to a place with strong
signal.
l
Is there any object around that
obstructs signal transmission?
l
Go to another place.
The call is
interrupted or
there is noise
during the calls.
l
Are you talking when you are in a high
speed?
l
Signal will be interrupted
for very short time when
the phone passes through
different base stations.
Please slow down or do not
move during calls.
l
Is the plug of the charger inserted in
the charging interface of the phone?
l
Insert it correctly.
l
Is the power cable of the charger
disconnected from the socket?
l
Check the connection.
The battery can’t
be charged.
l
Is the battery too old?
l
Replace it with a new
battery.
