Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization
(RMA). Pack the Product securely using a shipping carton. Please note that original boxes may be
included, but are not designed to withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at our facility. A Service Repair Request is
available at www.horizonhobby.com on the “Support” tab. If you do not have internet access, please
include a letter with your complete name, street address, email address and phone number where
you can be reached during business days, your RMA number, a list of the included items, method
of payment for any non-warranty expenses and a brief summary of the problem. Your original sales
receipt must also be included for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be repaired or
replaced free of charge. Repair or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment will be
required without notification or estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for repair you are agreeing to payment of the repair
without notification. Repair estimates are available upon request. You must include this request
with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Please advise us of your preferred method of payment.
Horizon accepts money orders and cashiers checks, as well as Visa, MasterCard, American
Express, and Discover cards. If you choose to pay by credit card, please include your credit card
number and expiration date. Any repair left unpaid or unclaimed after 90 days will be considered
abandoned and will be disposed of accordingly. Please note: non-warranty repair is only available
on electronics and model engines.
Electronics and engines requiring inspection or repair should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair should be shipped to the
following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or concerns regarding this product or warranty.
FCC Information
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Caution
: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This product contains a radio transmitter with wireless technology which has been tested and found
to be compliant with the applicable regulations governing a radio transmitter in the 2.400GHz to
2.4835GHz frequency range.
The associated regulatory agencies of the following countries recognize the noted certifications for
this product as authorized for sale and use:
Instructions for Disposal of WEEE by Users in the European Union
This product must not be disposed of with other waste. Instead, it is the user’s responsibility to
dispose of their waste equipment by handing it over to a designated collection point for the recycling
of waste electrical and electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment. For more information about
where you can drop off your waste equipment for recycling, please contact your local city office, your
household waste disposal service or where you purchased the product.
Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products purchased (the
“Product”) will be free from defects in materials and workmanship for a period of 1 year from the date
of purchase by the Purchaser.
Limited Warranty
(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not transferable. REPAIR
OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE PURCHASER. This warranty covers only those Products purchased from an authorized Horizon
dealer. Third party transactions are not covered by this warranty. Proof of purchase is required for
warranty claims. Further, Horizon reserves the right to change or modify this warranty without notice
and disclaims all other warranties, express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED,
ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OF THE PRODUCT. THE PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be that Horizon will, at its option,
(i) repair or (ii) replace, any Product determined by Horizon to be defective. In the event of a defect,
these are the Purchaser’s exclusive remedies. Horizon reserves the right to inspect any and all
equipment involved in a warranty claim. Repair or replacement decisions are at the sole discretion
of Horizon. This warranty does not cover cosmetic damage or damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or modification of or to any part of the Product. This
warranty does not cover damage due to improper installation, operation, maintenance, or attempted
repair by anyone other than Horizon. Return of any goods by Purchaser must be approved in writing
by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES,
LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH
THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR
STRICT LIABILITY. Further, in no event shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor accepted for any resulting damage or injury.
By the act of use, setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this
Product, you are advised to return this Product immediately in new and unused condition to the place
of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must be operated with caution and common
sense and requires some basic mechanical ability. Failure to operate this Product in a safe and
responsible manner could result in injury or damage to the Product or other property. This
Product is not intended for use by children without direct adult supervision. The Product manual
contains instructions for safety, operation and maintenance. It is essential to read and follow all the
instructions and warnings in the manual, prior to assembly, setup or use, in order to operate correctly
and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once
assembly, setup or use of the Product has been started, you must contact Horizon directly. This will
enable Horizon to better answer your questions and service you in the event that you may need any
assistance. For questions or assistance, please direct your email to productsupport@horizonhobby.
com, or call 877.504.0233 toll free to speak to a service technician.
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