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Commonly asked questions include:
Q. Why will the station not connect with my computer?
A. Most commonly, the micro station needs a new battery, or the
SpecWare comm port settings need to be changed (in SpecWare
Preferences). Refer to SpecWare User’s Guide for details.
Q. Why will the station not record rainfall?
A. Make sure rainfall sensor is plugged into port A, and that Port A is
configured for rainfall through the launch screen.
Q. Why is the station displaying “- - -”?
A. The station will display dashes for the external sensors if 1.) the
rainfall sensor is connected to the wrong port 2.) another external
sensor is connected to the port meant to record rainfall or 3.) the
sensor is not securely plugged into a channel port.
Q. Why is the station displaying and/or logging bogus, or out-of-range,
readings?
A. The external sensors are not plugged into the correct ports.
Trouble Shooting
The WatchDog Series 1000 Micro Stations are easy to use and reliable.
Should you have a problem, or have questions:
Who do I contact?
Contact the company you purchased the data logger from: Spectrum
Technologies, Inc. or an authorized Spectrum Dealer.
When Contacting Spectrum Technologies:
Please indicate that you need Technical Support. Be prepared to:
1. Provide details on the hardware and software configuration of your
components including: manufacturer, model number, peripherals
and versions of the operating system.
2. Completely describe the problem. The more information you
provide, the faster and more accurately we will be able to respond.
Service and Support
