Spectrum TELEMATRIX SP-400 Page 38 User Manual Download | Manualshive

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When problems arise during installation or service that cannot be
resolved using this or related documents, contact the TeleMatrix
Technical Service department 8:30a.m. - 4:30p.m. MST:

      Toll Free: 1-800-462-9446
      Direct: 719-638-8821
      Fax:     719-638-8815
      www.telematrixusa.com

Many times a problem is either installation or user related. Please
contact TeleMatrix PRIOR to sending a telephone to our service
center for repair. In the unlikely event that a factory repair be
necessary:

1. Include a brief description of the trouble that you are experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post insured to:

      TeleMatrix, Inc.
      Customer Care Center
      5025 Galley Road
      Colorado Springs, CO. 80915

TeleMatrix will pay to return the repaired telephone to you. Allow 2-
3 weeks for delivery.

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Summary of Contents for TELEMATRIX SP-400

Page 1: ......

Page 2: ...This page is intentionally left blank ...

Page 3: ...requires minimum maintenance Please be sure to read the contents set forth in the user s guide to become familiar with the wiring and functionality of this product 3 This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interf...

Page 4: ...ug having one blade wider than the other This plug will fit into the power outlet only one way This is a safety feature If you are unable to inset the plug fully into the outlet try reversing the plug If the plug should still not fit contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the polarized plug 9 Do not allow anything to rest on the power cord Do n...

Page 5: ...sion reception which can be determined by turning the equipment off and on the u ser is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Canadian Emissions...

Page 6: ... to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met NOTIFICATION TO THE TELEPHONE COMPANY Before you may connect your telephone you must notify the telephone company of particular line s to which such connections i...

Page 7: ...telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedure...

Page 8: ... 9 Controls 10 Parts List 14 Installation 15 Wall Mounting 20 Switch Settings 22 Programming 23 Headset Installation and Operation 27 Operation 29 Care and Maintenance 37 Service 38 Spare Parts 39 Warranty 40 8 ...

Page 9: ...with LED Indicator with Standard Line Hold or Programmable System Hold Switch Option Audible Ring Tone Selection 4 options Speaker Headsetand Ringer Volume Control Soft Key Convenient Data Port ADA Compliant Handset with 8 step Volume Control Disconnect Key to Activate New Call Last Number Redial Programmable Flash Key 100mS to 1000mS Pause Key 2 seconds Desk or Wall Mountable Fully Modular Easy T...

Page 10: ...TOP PANEL 10 1 3 4 5 6 7 8 9 13 10 11 12 2 14 ...

Page 11: ...rammable 7 Mute Key Key that disables the handset and speaker phone microphones for privacy 8 Numeric Dial Pad Used for outbound dialing 9 Hold Key Lighted Key used for placing callers on hold 10 Headset ON OFF key Lighted key used to turn the headset ON or OFF 11 Speaker Key Used to turn the speakerphone ON or OFF 12 Volume Bar Adjusts the loudness of the handset receiver the headset and or speak...

Page 12: ...RIGHT SIDE LEFT SIDE REAR 12 LINE 2 5 1 3 4 7 6 ...

Page 13: ...ting the line cord 3 Headset Jack Convenient port for a headset connection 4 Handset Jack Connection for handset coil cord 5 Power Adapter Receptacle For optional coaxial power adapter 6 Hold Key Switch Used to select standard line hold or programmable system hold 7 Elevation Stand Lock Used to lock the elevation stand 13 ...

Page 14: ...e 1 Clear plastic overlay b e i n g r e m o v e f r o m t h e index card area on the telephone 2 Tearindexpaper fromtheindexsheet 2 3 Lift off clear plastic keycapandinsertthe paper key label 3 1 F o r m o d e l s S P 1 0 0 a n d S P 2 0 0 F o r m o d e l s w i t h m e m o r y S P 3 0 0 S P 4 0 0 S P 5 5 0 S P 7 5 0 S P 8 3 1 2 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 1 0 1 0 1 1 1 1 1 1 2 2 3 3 4 4 5 ...

Page 15: ...hone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines 15 IMPORTANT The telephone will not function if the line cord connections are not correct Be sure that the telephone line cord connections are not reversed LINE PHONE Attach the line cords to the power adapter and the wall before connecting to th...

Page 16: ... the RJ14 telephone jack on the wall or base board The remaining end of the cord plugs into the LINE side of the power adapter Power Adapter PHONE Connection The power adapter PHONE connection is used to provide both the telephone lines and the power source to the telephone Using one of the 15 foot modular telephone line cord plug one end of the line cord into the back of the telephone Plug the re...

Page 17: ...andard 120V AC power outlet A mounting hole is provided to secure the power pack to the AC wall outlet Plug the AC power pack directly into the wall outlet and then plug the coaxial connector into the receptacle marked POWER located on the back of the telephone ORDER SEPERATELY 120V AC POWER POWER ...

Page 18: ...rix Priority Care for information There is a minimum order quantity required 18 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 1 800 462 9446 www telematrixusa com Use this perforated sheet to customize your telephone 1 Clear plastic overlay being remove from the index card area on the telephone 2 Tear index paper from the index sheet 2 3 Lift off c...

Page 19: ...index sheets under a clear keycap Program each speed dial key for the specific function of the key For speed dial programming instructions see the section on Programming Procedure For SpectrumPlustm Speed Dial Features in this manual There are 4 additional clear keycaps and 2 index sheets provided as spares Use these for your own personal speed dial identities Write the speed dial name on the blan...

Page 20: ...e wires in a neat and orderly way Wrap the wires around the strain relief poles and then secure the wires through the channel 4 To wall mount place the narrow edge at the top edge of the phone base and slide the wedge upward into place figure 3 5 Lock the wall mount into position by sliding the locking button to the right figure 4 Retaining Clip figure 1 figure 2 Remove Mounting Wedge figure3 Repl...

Page 21: ...hone company 3 90 Volt NEON message waiting light indicator signal is provided by your PBX The PBX system or telephone service provider has to activate the voice mail feature for the light to illuminate and work properly Be sure that your telephone service provider or PBX system has the compatible messaging service available in your area or facility MW Light Indicator figure 1 21 NOTE The Spectrum...

Page 22: ... line hold allows for normal hold function operation The programmable system hold feature is used for optional system operations The switch default is standard line hold Programming System Hold is an Administrator function To program System Hold follow the speed dial instructions in this manual To store the dialing pattern press the HOLD key in place of the memory location 22 ...

Page 23: ... may be required for accessing line features provided by your telephone system or local telephone company Programming The Flash Timing To Program Flash Timing 1 Press the STORE key 2 Enter the desired flash timing by entering the desired timing using dial key pad The timing can be programmed between 100mS to 1000mS Check with your local service provider or PBX provider to select the appropriate co...

Page 24: ...For 300mS press 1 3 then store For 400mS press 1 4 then store For 500mS press 1 5 then store For 600mS press 1 6 then store For 700mS press 1 7 then store For 800mS press 1 8 then store For 900mS press 1 9 then store For 1000mS press 1 0 then store 4 Place the handset cradle to the On Hook position Programming Example for 100mS Go Off hook with handset press store then then 1 to enter the set up s...

Page 25: ... When Dialing To use a Pause simply press the Pause key at the appropriate point in the number sequence being dialed from the key pad Programming Pause Into Speed Dial To Program A Timed Pause 1 To store a Pause into Speed Dial memory simply press the Pause key in the number ing sequence when programming speed dial memory keys See the following page for programming speed dial NOTE The default Paus...

Page 26: ... and place it into the clear protective keycap Install the keycap on the appropriate speed dial memory key Programming Procedure For SpectrumPlustm Speed Dial Features The SpectrumPLUSTM Telephone has 11 one touch speed dial locations that are convenient for dialing frequently used telephone numbers Each speed dial location can store up to 32 digits Follow the procedure below for programming the s...

Page 27: ...automatically This feature avoids having to use the hookswitch handset to process telephone calls while in headset mode The headset can be purchased from a TeleMatrix distributor There are many varieties of headset models available Installing a Headset The headset port is located on the bottom side of the telephone base Plug the modular end of the headset cord into the modular port of the telephon...

Page 28: ...ry Use the features of the headset that are available with the handset in use You can dial using the the keypad or a speed dial key To end headset activation press the HEADSET ON OFF key The LED above the HEADSET ON OFF key will not be lighted when in OFF position 28 FreeSpeechTM Talk Feature is a unique TeleMatrix feature that allows the user the freedom to toggle between the headset handset and ...

Page 29: ...icators When the SPEAKER key is activated the in use light illuminates steadily RED above the SPEAKER key Headset Key Indicators When the HEADSET ON OFF key is activated the Headset indicator will be steadily RED Hold Key Indicators When the HOLD key is activated the light above the HOLD KEY will be steadily RED ...

Page 30: ... on the dial pad keys The LED above the SPEAKER key will illuminate to indicate that the speakerphone is in use To hang up press the SPEAKER key again To use the handset pick up the handset from the cradle and the handset will be active The speakerphone will disconnect To re activate the SPEAKER key press the SPEAKER key and place the handset back into the cradle 30 Autoline Select Feature For 2 l...

Page 31: ...he SpectrumPLUSTM is equipped with a convenient data port on the bottom of the base unit This modular receptacle is used to plug in any standard telephone device such as a computer modem answering machine or fax machine 31 ...

Page 32: ...set can be lifted off hook or returned to its on hook position and the line will not be disconnected To return to the caller simply lift the handset and the SPEAKER key will automatically activate for hands free operation Hold will also release when the call is picked up from an additional extension phone If the headset is active prior to placing the caller on hold press the HEADSET ON OFF feature...

Page 33: ...nd conversation When the MUTE key is activated the microphones in the handset and or headset are disabled When the MUTE key is activated the caller will n ot hear voice When activated the LED above the Mute key will illuminate steadily RED To de activate press the MUTE key again 33 ...

Page 34: ...l Feature The REDIAL key is used to automatically redial the last number that was dialed from the keypad To use Lift the handset or activate the speaker Press the REDIAL key The last number dialed will be redialed 34 ...

Page 35: ...the DISC key when the conversation is complete The DISC key can be used in Speaker mode on hook off hook or conference The DISC key can be used with headset or handset activation The DISC key provides a convenient way to disconnect the line when not using the handset NOTE The telephone system provider or PBX system provider must offer this feature within their system The telephone only receives th...

Page 36: ...essed the volume of the handset receiver is increased When the left end of the VOLUME key is pressed the volume of the handset receiver is decreased The VOLUME key is an eight step volume control with the 1 setting being OFF 36 Volume Lock Feature When the handset speaker or headset volume feature is selected the volume will automatically stay at that setting in the next use f ...

Page 37: ...ture environments Temperature extremes can shorten the life of electronic devices damage batteries and distort or melt plastic parts Keep the telephone away from excessive dust and dirt that can cause premature wear of parts Wipe the telephone with a damp cloth occasionally to keep it looking new Do not use harsh chemicals cleaning solvents or strong detergents to clean the system 37 ...

Page 38: ... related Please contact TeleMatrix PRIOR to sending a telephone to our service center for repair In the unlikely event that a factory repair be necessary 1 Include a brief description of the trouble that you are experiencing 2 Include a proof of purchase for a repair under warranty 3 Send the telephone prepaid by UPS or Parcel Post insured to TeleMatrix Inc Customer Care Center 5025 Galley Road Co...

Page 39: ...e Cord black 900170231 BLK 8 00 6 inch Modular Line Cord light ash 90017019 ASH 3 00 6 inch Modular Line Cord black 900170191 BLK 3 00 10 foot Coil Cord light ash 90017040 ASH 6 50 10 foot Coil Cord light ash 90017041 ASH 6 50 Preprinted Opaque Keycaps Kit STD 6 50 Custom Preprinted Opaque Keycaps CSTM Call for quote Keycap Blank Index Card Sheet BLNK 1 50 Headset Call for quote Pricing in US Curr...

Page 40: ... TMX repair facility 6 Any product or part unless proof of date of purchase is submitted with the product when returned for warranty repair or 7 Costs incurred by the customer in removing and shipping the product to TMX for repair or replacement and costs of reinstallation of the product 8 Products or parts which are not owned and used by the original end user customer The cost and risk of loss or...

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