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Spectrum Quad Plex User Manual Download Page 15

350-12336-01 – updated April, 2020

QuadPlex User Guide

5

C H A P T E R  1

I n t r o d u c t i o n

RG B

1.3.2

Rear Panel Controls and Indicators

Figure

 

1-2

 shows the rear panel connectors on a standalone 

QuadPlex

 unit, and 

Table

 

1-2

 

describes them.

Figure 1-2 

 

 

Rear Panel Connectors

3

Device Information

Shows the device information such as:

Output ID (1, 2, 3, or 4).

Model number.

IP address.

MAC address.

If IP addressing is dynamic (DHCP) or static.

Active layout.

Input mode.

Output mode.

If bezel management is enabled.

If HDCP is enabled.

If there is an input mismatch between the configuration and 

the actual signal.

If there is an output mismatch between the configuration 

and the actual display mode.

Serial number.

Firmware version.

FPGA version.

Whether or not the buttons are locked.

Table 1-1 

 

 

QuadPlex

 Front Panel Controls and Indicators - Standalone (Continued)

ID

Name

Description

2

1

3

4

5

6

Summary of Contents for Quad Plex

Page 1: ...RGB Spectrum 950 Marina Village Parkway Alameda CA 94501 April 2020 RGB SPECTRUM QuadPlex HD Multi Display Processor User Guide ...

Page 2: ... permitted This guide was prepared for viewing on a PC a copy may be printed as required QuadPlex is a trademark of RGB Spectrum Inc The RGB logo is a trademark of RGB Spectrum in the United States and other countries NOTICE RGB Spectrum reserves the right to make any modifications to this guide and to the information contained herein at any time without notice All features functions and specifica...

Page 3: ...an five 5 business days following the expiration of the warranty period THE WARRANTIES STATED HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL RGB SPECTRUM BE LIABLE FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR LOSS DAMAGE OR EXPENSE DIRECTLY OR INDIR...

Page 4: ... the third prong is provided for your safety When the provided plug does not fit into your outlet consult an electrician for the replacement of the obsolete outlet Unplug this apparatus during lightning storms or when unused for long periods of time Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus ...

Page 5: ...rs and Indicators 6 1 5 Specifications 7 1 5 1 Standalone 7 1 5 2 PCIe Card 9 CHAPTER 2 INSTALLATION 11 2 1 Mounting a QuadPlex Standalone Unit 11 2 1 1 Rack Mount 11 Horizontal 12 Vertical 12 2 1 2 VESA Mount 13 75 100 mm 13 200 mm 13 2 2 Connections Standalone Unit 14 2 2 1 Connecting the Source 14 2 2 2 Connecting Displays 15 2 2 3 Optional Securing the Cables Standalone 15 2 2 4 Connecting to ...

Page 6: ...27 Deleting a Design 27 3 2 5 Working with Virtual Devices 27 Selecting a Device 27 Adding a New Virtual Device 28 Renaming a Virtual Device 28 Deleting a Virtual Device 28 3 2 6 Managing Layouts 28 Creating a New Layout 29 Renaming a Layout 29 Deleting a Layout 29 Setting the Active Layout 29 3 2 7 Tabs 29 Output Settings Tab 30 Input Settings Tab 32 Network Settings Tab 33 Device Data Transfer T...

Page 7: ...tandalone 14 Figure 2 5 HDMI Standalone 14 Figure 2 6 HDMI Outputs Standalone 15 Figure 2 7 Securing the HDMI Cables Standalone 15 Figure 2 8 Securing the HDMI Input Standalone 15 Figure 2 9 Ethernet Connection Standalone 16 Figure 2 10 Power Connection Standalone 16 Figure 2 11 DisplayPort Input PCIe Card 17 Figure 2 12 HDMI Input PCIe Card 17 Figure 2 13 HDMI Outputs PCIe Card 18 Figure 2 14 Sec...

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Page 9: ...x Front Panel Controls and Indicators Standalone 3 Table 1 2 QuadPlex Rear Panel Controls and Indicators Standalone 6 Table 1 4 QuadPlex Specifications Standalone 7 Table 1 3 QuadPlex Connectors and Indicators PCIe 7 Table 1 5 QuadPlex Specifications PCIe Card 9 Table 3 1 QuadPlex Layouts 37 ...

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Page 11: ...QPX DIN or QPX HIN A PCIe card QPX HIN C or QPX DIN C installed in an RGB Spectrum Galileo or Zio W4000 video wall processor Three buttons on the front of standalone QuadPlex units allow you to select the video source and output layout configuration and view device information Connecting a QuadPlex unit or PCIe card to a network and installing the QuadPlex application on a remote computer provides...

Page 12: ...y bezel corrections for seamless output Supports multiple HDMI output resolutions up to 1900 1200 60Hz 1 1 2 Inputs Standalone Units Either 1 x DisplayPort 1 2 QPX DIN or 1 x HDMI 2 0 QPX HIN PCIe Cards Either 1 x Mini DisplayPort 1 2 QPX DIN C or 1 x Mini HDMI 2 0 QPX HIN C HDMI or DisplayPort input supports input resolutions up to either 4Kp60 or 8K in one dimension Supports High definition Digi...

Page 13: ...and Indicators Figure 1 1 shows the front panel controls and indicators on a standalone QuadPlex unit and Table 1 1 describes them Figure 1 1 Front Panel Controls and Indicators 1 2 System Control 1 3 Controls Indicators and Connectors Standalone Table 1 1 QuadPlex Front Panel Controls and Indicators Standalone ID Name Description A LED A Along with LED B displays unit status as follows Not lit Un...

Page 14: ... LED A and LED B both illuminate red this indicates a fatal unit error Try powering the QuadPlex unit off and on If the LEDs are still red then contact RBG Spectrum for support See Technical Support on page 51 1 Source Selection Selects the input source The available options are Video input Logo Nature background Bezel adjustment grid Red Green Blue Gray gradient 2 Layout Configuration Selects the...

Page 15: ... 1 2 3 or 4 Model number IP address MAC address If IP addressing is dynamic DHCP or static Active layout Input mode Output mode If bezel management is enabled If HDCP is enabled If there is an input mismatch between the configuration and the actual signal If there is an output mismatch between the configuration and the actual display mode Serial number Firmware version FPGA version Whether or not ...

Page 16: ...ne ID Name Description 1 Video input This will be either HDMI 2 0 QPX HIN DisplayPort 1 2 QPX DIN 2 HDMI outputs Connect up to four HD monitors to these outputs 3 LAN Connect this port to a network to use IP control 4 Network activity LED green Indicates network activity as follows Not lit No network activity detected Green fast blink Network activity detected 5 Network speed LED amber Indicates n...

Page 17: ...ED green Indicates network activity as follows Not lit No network activity detected Green fast blink Network activity detected 5 Network speed LED amber Indicates network speed as follows Not lit Speed below 1 Gbps Green solid Transmitting at 1 Gbps 1 5 Specifications Table 1 4 QuadPlex Specifications Standalone Parameter Description Inputs Video Inputs Either 1 x HDMI 2 0 QPX HIN 1 x DisplayPort ...

Page 18: ...pply Input Universal 100 240 VAC 50 60 Hz Output 12 VDC 42 W 3 5 A Output Connector DIN 4 male 4 pin with lock Power Requirements 12 VDC 3 5 A Power Connector DIN 4 female 4 pin Power Consumption 15 Watts maximum Environmental Temperature Operating nominal 32 ºF to 113 ºF 0 ºC to 45 ºC Non Operating 40 ºF to 158 ºF 40 ºC to 70 ºC Relative Humidity Operating 20 to 80 non condensing Non Operating 5 ...

Page 19: ...YUV 4 4 4 4 2 2 8 bit Supported Resolutions 1920 4320 60 Hz 1920 4320 30 Hz 3840 2160 30 Hz 3840 2160 60 Hz 7680 1080 30 Hz 7680 1080 60 Hz Other resolutions on request HDCP Compliant Yes Audio Embedded audio from HDMI or DisplayPort source Outputs Video 4 x Mini HDMI Type C with 16 bit stereo L PCM audio Supported Resolutions 1920 1080 30Hz 1920 1080 60Hz 1920 1200 30Hz 1920 1200 60Hz Other resol...

Page 20: ...Non Operating 5 to 95 non condensing Altitude Operating Maximum 9 842 feet 3 km Minimum 0 feet 0 m Altitude Non Operating Maximum 39 370 feet 12 km Minimum 164 feet 50 m Physical Type PCIe card x1 electrical x16 mechanical power only Form Factor Full Height Memory 1 GB Dimensions 0 85 x 5 00 x 6 21 2 16 cm x 12 70 cm x 15 77 cm Regulatory Compliance Class A RCM CE FCC KC Specifications are subject...

Page 21: ...page 14 Connections PCIe Card on page 17 Powering On on page 19 This section describes how to mount one or more standalone QuadPlex units in a variety of ways 2 1 1 Rack Mount The optional rack mounting shelf p n QPX RAK allows you to mount up to three 3 horizontal QuadPlex units in a 1RU space or 10 vertical QuadPlex units in a 3RU space See Figure 2 1 Figure 2 1 Rack Mounting Shelf CHAPTER 2 INS...

Page 22: ...nect the input output network and power cables to the mounted unit s as described in Connections Standalone Unit on page 14 VERT I CAL To vertically mount up to 10 QuadPlex units on the rack mounting shelf 1 Fasten the shelf to the rack in accordance with the instructions for your rack The shelf includes screws that are compatible with most rack mounts If needed such as for clearance you may mount...

Page 23: ...nserted through a slot in each bracket as shown in Figure 2 2 Do not over tighten 2 Use four 4 M3 x 6 flat head screws included in your kit to attach the QuadPlex unit to the brackets Do not over tighten Figure 2 2 75 or 100 mm VESA Mount 20 0 M M To mount a QuadPlex unit on a 200 mm mounting space 1 Use four 4 M3 x 6 flat head screws included in your kit to attach the QuadPlex unit to the bracket...

Page 24: ...ect a single 8K UHD 4K UHD or 2K HD HDMI source to the HDMI IN port For DVI sources you use a DVI to HDMI cable or adapter Figure 2 5 HDMI Standalone 2 2 Connections Standalone Unit Not e See Connections PCIe Card on page 17 for instructions on connecting a QuadPlex PCIe card Not e If needed you may use Mini DisplayPort to DisplayPort adapters p n 520 12178 sold separately and or Mini HDMI to HDMI...

Page 25: ...e To secure the cables to the stadalone QuadPlex unit 1 Fasten two screw post extenders 1 to the threaded holes on either side of the HDMI OUT ports 2 Place the QPX BRK 4H HDMI cable bracket 2 over HDMI the cables and then slide it toward the QuadPlex unit until it touches the screw post extenders 3 Secure each end of the QPX BRK 4H HDMI cable bracket to the screw post extenders using two 2 2 9 16...

Page 26: ... Ethernet Connection Standalone 2 2 5 Connecting Power Connect the 12 VDC cable from the QuadPlex power supply to the DIN POWER port on the back of the QuadPlex unit Figure 2 10 Power Connection Standalone I m por tant Always press the latch on the top of the Ethernet connector when removing the connector I m por tant Never pull on the power cable to disconnect the power connector Always grasp the...

Page 27: ...le 8K UHD 4K UHD or 2K HD mini HDMI source to the HDMI IN port For DVI sources use a DVI to HDMI cable or adapter Figure 2 12 HDMI Input PCIe Card 2 3 Connections PCIe Card Not e See Connections Standalone Unit on page 14 for instructions on connecting a standalone QuadPlex unit Not e If needed you may use Mini DisplayPort to DisplayPort adapters p n 520 12178 sold separately and or Mini HDMI to H...

Page 28: ...IN C cards Figure 2 14 Securing the Cables PCIe To secure the cables to the QuadPlex PCIe card 1 Fasten a single screw post extender to each of the five threaded holes on the card next to each input output port 2 Place a QPX BRK 1H cable bracket over a cable and then slide it toward the QuadPlex PICe card until it touches the screw post extender 3 Secure the bracket to the screw post extender usin...

Page 29: ...rce component 3 Plug the female end of the supplied power cord into the AC power inlet at the rear of the QuadPlex AC 100V 240V 4 Connect the other end to an AC power source LED A and LED B illuminate solid green Your QuadPlex standalone unit is now ready for use 2 4 2 PCIe Card To power on a QuadPlex PCIe card 1 Turn on your output display s 2 Turn on the video source component 3 Turn on the Gali...

Page 30: ... are detected using the Universal Plug and Play UPnP protocol Devices installed across multiple subnets must be verified on a subnet by subnet basis Firmware Be sure to update the formware on your QuadPlex device s before use as described in Firmware Updates on page 47 This section describes the QuadPlex application system requirements and then guides through installing the software on a remote PC...

Page 31: ...ntaining this file into the remote PC 4 Double click the installer icon The Welcome window appears 5 Click Next The End User License Agreement window appears 6 Read the license then check the I accept the terms checkbox and then click Next The Destination Folder window appears 7 Decide whether or not to create a desktop shortcut for the application by either checking or clearing the Do you want to...

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Page 33: ...ices See Sample Layouts on page 36 Standalone QuadPlex units include three buttons on the top of the unit as shown and described in Front Panel Controls and Indicators on page 3 To use a button 1 Press the desired button once An on screen menu appears 2 Press the button repeatedly to cycle through the menu until your desired selection is highlighted 3 Release the button CHAPTER 3 OPERATION 3 1 Usi...

Page 34: ...ys Optimize visuals by cropping upscaling or downscaling the content as desired Starting the QuadPlex application for the first time creates a new blank design A design contains both the devices in a video wall and their settings 3 2 1 Interface Figure 3 1 displays the QuadPlex application interface Figure 3 1 QuadPlex Application Interface The numbered callouts in this figure depict the following...

Page 35: ... layout for the currently selected device See Creating a New Layout on page 29 Output settings tab 8 Allows you to specify the layout and configure displays for the currently selected device See Output Settings Tab on page 30 Input settings tab 9 Allows you to specify the input resolution refresh rate and copy protection settings for the device input See Input Settings Tab on page 32 Network setti...

Page 36: ...adPlex device s in the design to the appropriate physical QuadPlex device s See Device Data Transfer Tab on page 34 3 2 3 Exiting the QuadPlex Application To quit the QuadPlex application select File Quit 3 2 4 Working with Designs This section describes how to create edit and delete a design QuadPlex automatically opens the last design when you restart the program and saves each change you make t...

Page 37: ...G A D ESIG N To delete a design 1 If needed open the design that you want to delete as described in Opening an Existing Design on page 26 Otherwise you will delete the design that you currently have open 2 Select Edit Delete design A confirmation dialog appears 3 Click Yes to confirm the deletion 3 2 5 Working with Virtual Devices This section explains how to select add rename and remove virtual Q...

Page 38: ...he virtual QuadPlex device you want to delete and then select Delete A confirmation dialog appears 2 Click Yes to confirm the deletion 3 2 6 Managing Layouts Selecting a virtual QuadPlex device in the Device List displays the layouts that have been created for the selected virtual device Each layout defines the following Displays that will be receiving video from the QuadPlex device from one to fo...

Page 39: ... UT To select which layout is applied to your QuadPlex product when uploading a configuration right click the desired Layout tab and then select Set as active layout The active layout is identified by a star next to the layout name 3 2 7 Tabs The QuadPlex application includes five tabs Output settings Configures the number of outputs and the display mode resolution rotation and bezel correction fo...

Page 40: ...le Layouts on page 36 for some layout ideas If you change the number of displays or the position or size of a display then the Layout menu will automatically be set to Custom Selecting Clone Landscape or Clone Portrait allows you to clone the input display to each of the output displays See Cloning the Input on page 36 for more information Output sub tabs There is one sub tab for each QuadPlex dev...

Page 41: ...ng an image that appears seamlessly across your monitors For each border of your output Left Top Right and Bottom enter the number of pixels that are hidden behind the physical space between your monitors to create a continuous image If desired you can test bezel management values on the actual displays in real time To do this a From the Device data transfer tab upload the configuration of your vi...

Page 42: ...8 From top to bottom this tab includes the following functions Input mode This pull down menu allows you to match the resolution and refresh rate used by your video source Scaling may occur if the input mode is different from the actual input signal Also a mismatch between the selected input mode and the actual input signal will be indicated through the On Screen Display OSD of QuadPlex devices an...

Page 43: ...ain its IP address subnet mask and default gateway information from the DHCP network Use the following IP address Check this radio button if you want to manually assign the following parameters to the selected QuadPlex device IP address Subnet mask Default gateway Obtain a DNS address automatically Check this radio button to have the QuadPlex unit obtain the DNS address from the DHCP server Use th...

Page 44: ... the configuration of a physical QuadPlex device with the configuration of a virtual QuadPlex device To upload a configuration to a physical device select a virtual QuadPlex device then select a physical the physical device in the Device data transfer tab and then click Upload Download Downloading replaces the configuration of a virtual QuadPlex device with the configuration of a physical QuadPlex...

Page 45: ...ors on page 3 QuadPlex PCIe card Connectors and Indicators on page 6 Select your desired input source and then click Apply Display info Clicking the Show Hide button toggles showing or hiding the physical QuadPlex devices information on the display This is the same as pressing the Device Information button on a standalone QuadPlex unit See Front Panel Controls and Indicators on page 3 Locate Click...

Page 46: ...he QuadPlex device will automatically downsample a 4K input stream to 1080p and will directly pass through a 1080p input stream You may perform any adjustment on any output display such as display mode rotation source rectangle and bezel management regardless of cloning Table 3 1 lists many common layouts that can be achieved using one or more QuadPlex unit s The columns in this table provide the ...

Page 47: ...riven by QuadPlex Unit 1 and three displays being driven by QuadPlex Unit 2 The second 6 x 1 layout shows four displays being driven by QuadPlex Unit 1 and two by QuadPlex Unit 2 Not e Table 3 1 lists many commonly used layouts but this list is far from complete because is impossible to list all of the possible QuadPlex layouts If you need to create a layout that is not in this list then contact R...

Page 48: ...20 x 3240 Unit 1 3 1920 x 3240 Unit 2 3 2 x 3 3840 x 2160 Unit 1 4 3840 x 1080 Unit 2 2 3 x 3 5760 x 1080 Unit 1 3 5760 x 1080 Unit 2 3 5760 x 1080 Unit 3 3 3 x 3 1920 x 3240 Unit 1 3 1920 x 3240 Unit 2 3 1920 x 3240 Unit 3 3 4 x 3 7860 x 1080 Unit 1 4 7860 x 1080 Unit 2 4 7860 x 1080 Unit 3 4 4 x 3 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 7860 x 1080 Unit 3 4 5 x 3 1920 x 3240 Unit 1 3 1920 x 32...

Page 49: ...x 3240 Unit 4 3 1920 x 3240 Unit 5 3 1920 x 3240 Unit 6 3 6 x 3 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 5760 x 1080 Unit 4 3 5760 x 1080 Unit 5 3 6 x 3 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 7860 x 1080 Unit 4 3 3840 x 1080 Unit 5 2 6 x 3 7680 x 1080 Unit 1 4 7680 x 1080 Unit 2 4 7680 x 1080 Unit 3 4 3840 x 2160 Unit 4 4 3840 x 1080 Unit 5 2 x4 Layout...

Page 50: ...40 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 3840 x 2160 Unit 4 4 4 x 4 7680 x 1080 Unit 1 4 7680 x 1080 Unit 2 4 7680 x 1080 Unit 3 4 7680 x 1080 Unit 4 4 5 x 4 1920 x 4320 Unit 1 4 1920 x 4320 Unit 2 4 1920 x 4320 Unit 3 4 1920 x 4320 Unit 4 4 1920 x 4320 Unit 5 4 5 x 4 7680 x 1080 Unit 1 4 7680 x 1080 Unit 2 4 7680 x 1080 Unit 3 4 7680 x 1080 Unit 4 4 1920 x 4320 Unit 5 4 5 x 4 ...

Page 51: ...x 2160 Unit 6 4 6 x 4 7680 x 1080 Unit 1 4 7680 x 1080 Unit 2 4 7680 x 1080 Unit 3 4 7680 x 1080 Unit 4 4 1920 x 4320 Unit 5 4 1920 x 4320 Unit 6 4 6 x 4 7680 x 1080 Unit 1 4 7680 x 1080 Unit 2 4 7680 x 1080 Unit 3 4 7680 x 1080 Unit 4 4 3840 x 2160 Unit 5 4 3840 x 2160 Unit 6 4 x5 Layouts 2 x 5 3840 x 1080 Unit 1 2 3840 x 1080 Unit 2 2 3840 x 1080 Unit 3 2 3840 x 1080 Unit 4 2 3840 x 1080 Unit 5 ...

Page 52: ...320 Unit 3 4 5760 x 1080 Unit 4 3 3 x 5 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 1920 x 4320 Unit 3 4 5760 x 1080 Unit 4 3 4 x 5 7680 x 1080 Unit 1 4 7680 x 1080 Unit 2 4 7680 x 1080 Unit 3 4 7680 x 1080 Unit 4 4 7680 x 1080 Unit 5 4 4 x 5 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 3840 x 2160 Unit 4 4 7680 x 1080 Unit 5 4 4 x 5 1920 x 4320 Unit 1 4 1920 x 4320 Unit 2 4 1920 x...

Page 53: ...irect 1 5 x 5 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 3840 x 2160 Unit 4 4 1920 x 4320 Unit 5 4 7680 x 1080 Unit 6 4 1920 x 1080 direct 1 6 x 5 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 3840 x 2160 Unit 4 4 3840 x 2160 Unit 5 4 3840 x 2160 Unit 6 4 5760 x 1080 Unit 7 3 5760 x 1080 Unit 8 3 6 x 5 1920 x 4320 Unit 1 4 1920 x 4320 Unit 2 4 1920 x 4320 Unit ...

Page 54: ...x 3240 Unit 4 3 1920 x 3240 Unit 5 3 1920 x 3240 Unit 6 3 3 x 6 5760 x 1080 Unit 1 3 5760 x 1080 Unit 2 3 5760 x 1080 Unit 3 3 5760 x 1080 Unit 4 3 5760 x 1080 Unit 5 3 5760 x 1080 Unit 6 3 3 x 6 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 1920 x 3240 Unit 4 3 1920 x 3240 Unit 5 3 4 x 6 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 3840 x 2160 Unit 4 4 3840 x 21...

Page 55: ...240 Unit 9 3 1920 x 3240 Unit 10 3 5 x 6 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 3840 x 2160 Unit 4 4 3840 x 2160 Unit 5 4 3840 x 2160 Unit 6 4 1920 x 3240 Unit 7 3 1920 x 3240 Unit 8 3 6 x 6 3840 x 2160 Unit 1 4 3840 x 2160 Unit 2 4 3840 x 2160 Unit 3 4 3840 x 2160 Unit 4 4 3840 x 2160 Unit 5 4 3840 x 2160 Unit 6 4 3840 x 2160 Unit 7 4 3840 x 2160 Unit 8 4 3840 x 2160 Unit ...

Page 56: ...here either Option A Three QuadPlex devices will have displays connected to all 4 outputs One QuadPlex device will have displays connected to 2 outputs Option B Two QuadPlex devices will have displays connected to all 4 outputs One QuadPlex device will have displays connected to 3 outputs By contrast a 2x10 layout has 20 displays Dividing 20 by the 4 outlets per QuadPlex device yields 5 with no re...

Page 57: ...ther In the QuadPlex application hover your mouse cursor over the desired QuadPlex device to open a pop up with device information that includes the firmware version At the QuadHead device press the Device Information button once to open the on screen menu then look for the Firmware Version on the screen 5 Download the new QuadPlex firmware to the remote PC where you have the QuadView application ...

Page 58: ...he QuadPlex Firmware Updater on your network at a time to avoid potential conflicts with QuadPlex devices To update the firmware on your QuadPlex devices 1 On the remote PC navigate to the folder containing the QuadPlex Firmware Updater and then launch the application The 1 Search for devices window appears 2 Either Check the Automatic detection radio button to have the updater search for all Quad...

Page 59: ...king Stop You can restart paused searches by clicking Search again The system returns a list of discovered QuadPlex devices 4 Select the devices you want to update During device selection you may Change the sort order of the device tiles by right clicking the device list box selecting Sort by and then selecting the sorting order to use Deselect all devices by right clicking the device list box and...

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Page 61: ...na Village Parkway Alameda CA 94501 Phone 1 510 814 7000 Fax 1 510 814 7026 Web rgb com Web rgb com contact Phone 1 510 814 7000 option 3 Email tech rgb com Phone 1 510 814 7000 option 1 Web rgb com support CHAPTER 5 CONTACT INFORMATION 5 1 Corporate Headquarters 5 2 Sales and Product Information 5 3 Technical Support ...

Page 62: ...RGB Spectrum 950 Marina Village Parkway Alameda CA 94501 April 2020 QuadPlex 4K multi display processor User Guide ...

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