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AFTER SALES SUPPORT
0345 605 2067
TROUBLESHOOTING
Suspected malfunctions are often due to causes that the user can fix
themselves.
Therefore, check the product using this section. In most cases the
problem can be solved quickly.
WARNING!
Only perform the steps described within these
instructions! All further inspection, maintenance and repair
work must be performed by an authorised service centre
or a similarly qualified specialist if you cannot solve the
problem yourself! Gloves and appropriate protective clothing
must be worn when performing these instructions.
Problem
Possible Cause
Solution
1. Product does not
start
• Not connected to power supply
• Power cord or plug is defective
• Other electrical defect to the
product
• Connect to a proper power
supply.
• Call after sales support at
0345 605 2067
• Call after sales support at
0345 605 2067
2.Product does not
reach full power
• Extensino cord is not suitable
for this product
• Power source (e.g. generator)
has too low a voltage
• Air vents are blocked
• Use a proper extension
cord
• Connect to another proper
power supply
• Clean the air vents
3. Unsatisfactory result
• Line spool does not have
sufficient line
• Line has not been conducted
out of the spool or only one
seide
• Lengthen cutting line or
exchange a new spool
• Remove spool and place
line through opening
outwards
