22
AFTER SALES SUPPORT
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TROUBLESHOOTING
Problem
Possible cause
Solution
Device does not
start
Mains voltage is not
Install the collection bag,
present
Check plug socket, cable, line,
plug and fuse, where appropriate,
repair through electrical specialist
Defective on/off switch
Repair through customer service
Worn carbon brushes
Defective motor
Impeller fan cover still
open
Close impeller fan cover and
screw it down properly
Device works with
interruptions
Damaged power cable
Check cable; call service helpline
Internal loose connection
Repair through customer service
Defective on/off switch
Low suction capacity
or suction not
present
Collection bag (5) is full Empty collection bag
Collection bag is dirty Clean collection bag
Selector switch (12) is in
the wrong position
Set selector switch to the
suction symbol
Device clogged up or
blocked by foreign bodies
Remove blockages (see
chapter Cleaning and Mainte-
nance)
Small or missing
blowing power
Selector switch (12) in in-
correct position
Set selector switch to the
blowing symbol
Speed controller (10) in
wrong position
Rotate speed controller to high
position
Device works with
interruptions
Foreign body blocks
impeller wheel
Remove blockage (see chapter
Cleaning and Maintenance)
