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27
P09564 R4 CO# 2340
Problem
Possible Cause
Solution
Blower running without
Airflow LED illuminated.
Airflow LED burned out.
Call for service.
Airflow triggered by accidentally
pressing more than one button
simultaneously on overlay.
Press blower button or reset control unit.
Call for service if problem not resolved.
Single or multiple LED
indicators not
Illuminating.
LED indicators burned out.
Call for service.
Simultaneous pressing of more than one
button on overlay.
Press any single button or reset control
unit. Call for service if problem not
resolved.
Inability to change
modes or comfort level
settings.
Central processor malfunction.
Reset control unit by turning off, then
back on. Call for service if problem not
resolved.
Simultaneous pressing of more than one
button on overlay. See lockout
instructions on page 10.
Press any single button or reset control
unit. Call for service if problem not
resolved.
Press lockout button for 3 seconds to
disable.
All LED indicators
repeatedly flashing or
not illuminated while
control unit is running
Simultaneous pressing more than one
button on overlay.
Reset control unit by turning off, then
back on. Call for service if problem not
resolved.
Central processor malfunction.
Reset control unit by turning off, than
back on. Call for service if problem not
resolved.
Interference produced
to electronic
equipment/devices in
surrounding area.
Electromagnetic interference caused by
the unintentional emission of
electromagnetic waves of energy. These
waves are transmitted through the air at
various frequencies which may produce
interference such as abnormal
functioning to nearby electronic
equipment.
Determine if emissions are causing the
interference by turning the equipment off
and on. If the interference in the affected
device subsides when control unit is off,
proceed with the following steps.
a)
Reorient or relocate the affected
device.
b)
Increase the distance between the
equipment.
c)
Connect the equipment into an
outlet on a circuit different than that
of the affected device.
d)
Consult the field service technician
or manufacturer of the affected
device.
Blower not operating.
Airflow not on.
Turn on airflow. Call for service if
problem not resolved.
Cover billowing
Weld failure in top of mattress cover.
Turn Air Flow off, call Span-America for
replacement cover.
Technical Service:
(800) 888-6752
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