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IMPORTANT SAFETY INFORMATION
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PRODUCT OVERVIEW ……………………………
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UNDERSTANDING SYSTEM OPERATION ……….…...……
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TROUBLESHOOTING
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Page 1: ...Owner s Manual WWW SPAN IO ...
Page 2: ...ce attempted by unqualified individuals or due to a failure of installers or service technicians to properly follow safety installation and service instructions For complete warranty information refer to the Product Warranty at www span io warranty Other Information All specifications and descriptions contained in this document are accurate at the time of publication In the interest of product imp...
Page 3: ...3 IMPORTANT SAFETY INFORMATION 4 PRODUCT OVERVIEW 6 UNDERSTANDING SYSTEM OPERATION 9 TROUBLESHOOTING AND MAINTENANCE 11 ...
Page 4: ...ING Indicates a situation where failure to follow instructions or use proper materials may be a safety hazard that may result in serious injury loss of life or destruction of equipment Use caution and do not proceed until the indicated conditions or required procedures are fully understood and met CAUTION Indicates a situation where failure to follow instructions or use proper materials may be a s...
Page 5: ...ts or sprays to contact nonmetallic parts of the equipment CAUTION Do not use parts or accessories other than those specified for use with the equipment INSTALLATION AND USE WARNING Risk of electric shock Risk of fire Only use electrical system components approved for wet locations WARNING Risk of electric shock Risk of fire Ensure that all wiring is correct and that none of the wires are pinched ...
Page 6: ... control for every circuit in your home Span s onboard intelligence uses your energy data to give you interesting actionable and previously unknown insight into your home When paired with battery backup systems Span enables configurable whole home backup based on your preferences During an outage Span allows for real time prioritization of energy usage to extend your battery s capacity helping you...
Page 7: ...7 Paired with grid tied solar systems no battery backup Paired with Tesla Powerwall systems ...
Page 8: ...8 Paired with SolarEdge Energy Hub systems ...
Page 9: ...o your installer Look for an email with the subject line Welcome to Span from hello span io Be sure to unblock this address from your junk mail filters for future messages Find complete terms of service at span io terms of service Span Home is available for iOS and Android Scan the QR code above to download from the Apple App Store or Google Play Store To learn more about the Span Home app visit s...
Page 10: ...y controlled cooling fans These fans may turn on if certain circuits are consuming at a high power or during a weekly fan self test procedure When the fans are operating you will hear a soft whirring sound similar to a refrigerator Off Grid Functionality When paired with a battery backup system Span allows you to set a backup priority level for each circuit in your home to extend your battery capa...
Page 11: ...ree cloth If needed the cloth can be dampened with mild soap and water only Do not use cleaning solvents to clean Span or expose Span to flammable or harsh chemicals or vapors Adding or Modifying Breakers Solar or Batteries Planning to make changes to your Span Panel after installation Visit span io additions for Installation instructions for your solar and storage installer Steps required to have...
Page 12: ...network password if you are prompted to do so 6 Once you see a confirmation message on the screen your panel is connected to the internet Technical Support If you need further assistance contact the Span Support team via the support span io website or by emailing support span io Please have the following information available when contacting Span Owner name Best way for Span to contact you name ph...
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Page 14: ...ndoor or Outdoor NEMA 3R Ambient Temperature 22 F to 122 F 30 C to 50 C recommend out of direct sun if high ambient temperatures expected Enclosure Dimensions GEN2 998 x 362 x 153 mm 39 3 x 14 3 x 6 0 in GEN1 1270 x 438 x 125 mm 50 x 17 25 x 4 9 in Flush Trim Kit Dimensions on wall GEN2 1123 x 405 mm 44 2 x 15 9 in Weight without circuit breakers GEN2 34 kg 75 lbs GEN1 50 kg 109 lbs ...
Page 15: ...ritten permission of Span IO Additional information is available upon request Span Span IO Span Panel are trademarks or registered trademarks of Span in the United States and other countries All other trademarks in this document are the property of their respective owners and their use within does not imply endorsement of their products or services The unauthorized use of any trademark displayed i...
