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Troubleshooting
1. If the range hood or halogen light does not operate
after installation:
• Check if the range hood has been plugged in, make
sure that all power has been turned back ON, fused
not blown and all electrical wiring are properly con
-
nected.
• Swap out light assembly to working ones to deter
-
mine whether it is caused by defective bulbs. See
Replacing the light bulbs
on Page 19.
2. The range hood vibrates when the blower is on:
• The range hood might not have been secured prop
-
erly on to the ceiling or wall. Check with your in
-
staller
3. The blower or fan seems weak:
• Check that the duct sized used is at least 8”. Range
hood WILL NOT function efficiently with insuffi
-
cient duct size. For example: 10” duct over 8” hole
and loosely secured.
• Check if duct is clogged or if damper unit (half-cir
-
cular flapper) is not installed correctly or opening
properly. A tight mesh on a side wall cap unit might
also cause restriction to the air flow.
4. The lights work but the blower is not spinning at all,
is stuck or is rattling.
• The blower might be jammed or scraping the bot
-
tom due to shipping damage. Please contact us im
-
mediately.
5. The hood is not venting out properly:
• Make sure the distance between the stove top and
the bottom of the hood is within* 28” and 31” in
distance. *
Due to different ceiling height configura
-
tions, recommended height may not be applicable
.
• Reduce the number of elbows and length of duct
work. Check if all joints are properly connected,
sealed, and taped.
• Make sure the power is on high speed for heavy
cooking.
NOTE:
For all other inquiries, please contact your local reseller.
6. Purpose of the slots/holes/openings near the top of
the upper chimney:
• These slots/holes/openings are used to exhaust
cleaned air with optional re-circulating kit. If you
did not install one, you do not need them.
