SmartPanel Projector Driver Application Note
Slave Panel
© 2004 SP Controls Inc. 601 Minnesota Suite 115 San Francisco, CA 94107
VI. TROUBLESHOOTING
General tips can be found in the
SmartPanel Configuration and Installation Guide.
The Slave Panel is frozen.
The Slave Panel will not operate at all if it is not connected properly to the Master Panel. If the Slave
is frozen, verify that it is connected properly to the Master and that both Panels have power.
When you first apply power to the Slave Panel it should go through a brief power on self-test – you
will see all of the ELs and LEDs illuminate in rapid succession. If you do not see the lights on the
Slave Panel briefly illuminate, verify that the Slave Panel is drawing power and that the polarity is
correct.
The Slave Panel is frozen and the green READY LED is flashing.
If power is applied to a Slave Panel and it is not connected to a Master, the green
READY
LED will
begin flashing after approximately 3 minutes to indicate that it is looking for a Master Panel. Verify
that the RS-232 connection between the Master and the Slave Panel is correct. You may need to
swap TX and RX.
The Slave Panel is not controlling the Master Panel.
•
Verify that the Slave Panel is configured to Slave Mode. It should not turn on or respond to any
button presses at all until it is connected to a Master.
•
Verify that the cable runs from the projector port (captive screw connectors) of the Slave to the
Configuration Port of the Master (female DB9, rear of Panel).
•
Verify that the Master Panel is running Firmware Version 2.0 or later. Firmware version can be
verified using the SP Controls Product Configuration Utility.
The Slave Panel relays are not controlling devices attached to them.
The relays of the Slave Panel should not be used for device control. Only the Master Panel relays
should be used for device control.
Some Hidden Functions are not working smoothly.
Some Hidden Functions rapidly repeat commands when held down (i.e., focus or zoom commands).
When these functions are accessed by the Slave Panel there can be a slight delay in repetition. For
this reason we suggest that the Master Panel be placed in the position which will receive the most
use.
VII. REVISION HISTORY
1. Revision A (October, 2000)
2. Revision B (October, 2001)
3. Revision C (May, 2004) Revised for new SmartPanel firmware. BT
