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SOUNDPEATS

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How to reset A7 Pro?

(Try the following steps if you fail building connection between the headset and

device.)

Ensure that the headset is fully charged, inset the charging cable to reset the

headset.

Why is the Bluetooth connection unstable sometimes?

Reasons

Workarounds

Case 1

When using the headset close to Wi-Fi routers,
microwave ovens, refrigerators, etc.

Refrigerators, microwave ovens, Wi-Fi routers, personal
computers, etc. are devices that emit radio waves.
The headset may be affected by these radio waves when
using them in a location with a mixture of multiple radio
waves

.

Please use the headset away
from Wi-Fi routers,
microwave ovens,
refrigerators, etc. in order to
avoid radio wave
interference.

Case 2

When using the Bluetooth device in the pocket of the
chest or pants, or a bag while listening to the audio.

If the engine ear is diagonal to the Bluetooth device, it will
affect the Bluetooth signal.​ As human body is the biggest
source of signal blocking.

When put the Bluetooth
device in a pocket or bag,
move the Bluetooth device to
a place where there are no
obstacles between Bluetooth
device and headset (such as
the human body) for
Bluetooth communication.

Case 3

When using the headset closes to the other Bluetooth
devices.

The headset may be affected by these radio waves when
using them in a location with a mixture of multiple radio
waves.

Turn off the Bluetooth
function of the other
Bluetooth devices.

Case 4

When using the device away from the headset, such as
in a different room.

Bluetooth communication gradually becomes weaker the
further away Bluetooth headset are placed from a Bluetooth
player.When using Bluetooth headset and a Bluetooth
player in different rooms with the doors closed, Bluetooth
communication may be weak.

Keep the Bluetooth headset
as close to the Bluetooth
player as possible.

Case 5

When a lot of applications are running at the same time
when use the Bluetooth function.

Quit apps which you are not
using on the device to reduce
the load.

Summary of Contents for A7 Pro

Page 1: ...SOUNDPEATS 1 1 FAQ BLUETOOTH 2 SOUND 4 CHARGING 5 CUSTOMER SERVICE TEAM 5 ...

Page 2: ...ide of the headset simultaneously for 3s until the indicator light of the headset flashes red and blue light alternately to let the headset enter into paring mode manually Note Only in paring mode that the headset can be discovered by the device to establish a connection Two ways to use SOUNDPEATS A7 Pro can be paired with two devices at the same time use When the headset and device A paired turn ...

Page 3: ...t the Bluetooth signal As human body is the biggest source of signal blocking When put the Bluetooth device in a pocket or bag move the Bluetooth device to a place where there are no obstacles between Bluetooth device and headset such as the human body for Bluetooth communication Case 3 When using the headset closes to the other Bluetooth devices The headset may be affected by these radio waves wh...

Page 4: ...etooth range and the headset will enter the reconnect mode for 3 minutes What is the paring password If you are prompted to enter your password when connecting your device to the headset try entering 0000 8888 1111 or 1234 SOUND Why does the volume of the headset reduce after using a period of time It may be caused by the sound hole being blocked by foreign objects Please try to gently clean off t...

Page 5: ...ways on when charging and the red indicator light of the headset is off when the earphone is fully charged What condition does the headset charging device need to meet Meet the DC voltage 5V current 1A or more for example car charger travel charger computer USB and other devices can be charged to the headset Under what circumstances will the headset automatically switch off 1 The battery voltage o...

Page 6: ...ossible If we confirmed that the problem couldn t be solved we will apply the replacement or refund for you SoundPEATS provides an 12 month warranty for every product Your satisfaction is always greatly important to us ...

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