10
7. Warranty/Service
There are two things you must do to ensure trouble free service in the event you need warranty
repairs.
1. Keep your original sales receipt in a safe place. A copy of the receipt will be required to
obtain warranty service.
2. Be sure your retail dealer has written the date, the model number, and the serial number (if
applicable) of the Product on the receipt.
To give yourself an extra measure of protection, make a separate record of the information
about your purchase and keep it in a safe place. In the event you misplace the sales receipt,
your dealer may be able to give you a copy. Take a moment now to read the terms of your
warranty. Check to be sure your sales receipt is dated and has the Product model number and
serial number (if applicable) on it. Then put it away in a safe place.
When shipping a product in for service:
• Email or call soundmatters for the proper ship to address for servicing and an RMA (return
merchandise copy of your original sales receipt that has the date, the Product model number
and serial number (if applicable) written on it. You must place your RMA number on the
shipping label of any unit returned to soundmatters for service.
• Always ship Products in the complete original packing material.
• Avoid shipping Products via the Postal service. If you must use the Postal service, be sure to
register and insure the package.
soundmatters Limited Warranty
soundmatters, inc. (soundmatters) warrants to the original consumer purchaser of the
soundmatters Products described in this manual, that the Product will be free from defects in
materials and workmanship for a period of five (5) years on speakers and two (2) years on the
electronics after the date of purchase. soundmatters’ sole obligation under this warranty shall
be to provide, without charge, parts and labor necessary to remedy the defects, if any, that
appear during the warranty period.
This warranty is the sole and exclusive express warranty given with respect to the Product. All
other express warranties are hereby excluded. Neither soundmatters nor the authorized dealer
who sells the Product is responsible for indirect, incidental, or consequential damages. Some
states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights
and you may also have other rights, which vary from state to state.
IMPORTANT – Keep your original sales receipt. Be sure the retail dealer has written on it the
date, model number, and serial number (if applicable) of the Product. This information is
required for warranty service. Be sure to obtain and retain proof of shipment.
This warranty is limited to:
• Products purchased from authorized soundmatters retail dealers in North America. If
purchased outside of North America, contact your local soundmatters’ distributor for
warranty details. soundmatters will supply a list of authorized U.S. dealers or international
distributors on request
In order to obtain service you must:
• Return the Product, freight prepaid, to the soundmatters dealer from which it was purchased,
an authorized soundmatters independent service agency, or to soundmatters. If necessary
you may call soundmatters Customer Service Department for the names and addresses of
authorized independent service agencies in your area.
• Provide proof of purchase in the form of a copy of your original sales receipt, the date,
model number, and serial number (if applicable) of the Product must be written on the sales
receipt.
3
Introduction
Congratulations on your purchase of the SUBstage100. In a world of big box cubes, it is truly a
unique subwoofer – combining powerful “fast” detailed bass in a remarkably slim, simple-to-
hide cabinet. SUBstage utilizes soundmatters’ patented LMD neodymium-sandwich speaker
technology in a revolutionary flatmagic
™
“moving wall” enclosure.
Enjoy it singly, or in a multi-sub system. A single SUBstage reproduces deep, detailed bass
response at sound levels suitable for most listening applications in small to medium rooms. For
larger spaces, or for those listeners who prefer more SPL, we suggest one or more additional
SUBstages. The SUBstage has been designed to make “daisy-chained” installation remarkably
easy. (see Using Multiple SUBstages on page 7).
Though it can be operated and enjoyed right out of the box, taking a few minutes reading this
manual to discover the available fine-tuning adjustments will help insure you get maximum
performance from your investment.
Should you have any questions about your SUBstage, please contact your soundmatters
SUBstage dealer. Or visit our website at www.soundmatters.com. Or contact us directly
at 800/698-7662. Or email to [email protected].
Dimensions
16.7”
4.5”
(including
grille &
feet)
4.05”
7.9”
