SoundBrick 550N Installation And Operation Manual Download Page 13

SoundBrick

®

 550N

 

 

 

 

11/2007

 

13

Connection Instructions 

 

1. Turn the power switch off.  Plug the included power supply into a surge-

protected 110VAC outlet and the 12VDC jack on the SoundBrick 550N.  Only 
use the power supply provided with the unit (12VDC, 500mA, center pin 
positive). Many power supplies look alike, but provide different output. Using 
the wrong one will void your warranty and may damage the unit.   

 

2. Connect either the 8

Ω

 or 1K

Ω

 audio output jack to the phone system’s MOH 

port using a mono RCA-to-RCA cable (included). If the sound system does not 
have an RCA-style input, an adapter may be required (not included). 

 

3.  If you are using the night answer feature, select the incoming phone line to be 

answered by the unit and split the line.  For proper night answer operation you 
must use the first phone line normally answered by the company’s phone 
system.  Connect one side of the split to the phone line’s original destination.  
Connect the other side of the split to the phone line jack on the SoundBrick 
using an RJ-11 telco cable (included).   
 

IMPORTANT NOTE:  The SoundBrick 550N must only be connected to a 
standard analog loop-start telephone line, ahead of any other equipment 
using that line.  Installation on any other type of line, or on a KSU or PBX 
extension will fail and may damage the other equipment and/or the 
SoundBrick.  To test the installation line, connect a normal analog home 
telephone to the line.  If the line type is correct, you will be able to place 
an outgoing call and receive an incoming call using the home telephone.  

 
4. Connect the optional 1/8” mini-plug trigger cable to the optional timer or other 

trigger hardware if you are using this feature. 

 
 
 
 

Step 3 – Load Messages 

 

Messages load into the SoundBrick 550N from a cassette tape supplied by your 
messaging provider and can also be loaded remotely by dialing into the unit using 
a standard touch-tone phone. 

 

Tape Load 

Turn the power switch on and press the tape eject button.  The motorized tape 
drawer on the right side of the unit opens like a CD-ROM drive on a computer.  
Place the tape into the drawer by gently sliding it under the retaining clip, audio 
side facing front, then press the eject button, or momentarily push the drawer to 

Summary of Contents for 550N

Page 1: ...rick 550N 11 2007 INSTALLATION AND OPERATION MANUAL SoundBrick Model 550N Quick install instructions on back cover Please leave this manual with the unit at all times Important warranty information en...

Page 2: ...11 Step 2 Connections 12 Step 3 Load Messages 13 Tape Load 13 Phone Load Remote Access 14 Step 4 Adjust Volume 15 Message Play Operation 16 MOH Message Play 16 Night Answer 16 Wall Mounting Instructi...

Page 3: ...ional timer ensures night answer is operational at the correct times each day and eliminates the chance of lost calls should the staff forget to turn off the night answer switch The SoundBrick 550N is...

Page 4: ...ck and about your messaging provider You will need this information should you require assistance installing or configuring the unit and when you need a new audio program Dealer name Contact person Ph...

Page 5: ...cates the power supply is connected and plugged into an AC outlet and the power switch is on Monitor speaker A built in speaker useful for listening to the tape while downloading and listening to the...

Page 6: ...ng tape Off On no flash Loading tape now On no flash Off Playing message now Alternating flash Tape load error Simultaneous flash Hardware error Table 1 Play Light Load Light Indications Status light...

Page 7: ...Power supply connector 12VDC 500mA center pin positive Power switch 10 option select DIP switches used to set night answer message size bandwidth passwords night answer rings night answer on off and i...

Page 8: ...message 2 MOH message only or 3 Night message only Both MOH and Night Answer Tape less than 20 seconds silence MOH message 10 seconds silence Night message at least 30 seconds silence Record the MOH...

Page 9: ...ding time by one half To determine the size of the MOH message subtract the night message size 30 or 60 seconds option select switch 1 from the total memory as shown below Memory Size Bandwidth Night...

Page 10: ...icture shown above switches 1 and 2 are off and switches 3 through 10 are on Switch Option Possible Values 1 Night message size On 60 seconds Off 30 seconds 2 Bandwidth On 11 5KHz Off 6 5KHz 3 4 Passw...

Page 11: ...to phone load the MOH or night message the appropriate password must be entered by touch tone SW3 SW4 MOH Password Night Password OFF OFF 2468 1234 OFF ON 6453 5384 ON OFF 4655 7262 ON ON 2463 5673 T...

Page 12: ...t away or farther if necessary from such devices To help protect against power surges and other electrical problems the use of a quality surge suppressor strip which is different from a standard multi...

Page 13: ...k using an RJ 11 telco cable included IMPORTANT NOTE The SoundBrick 550N must only be connected to a standard analog loop start telephone line ahead of any other equipment using that line Installation...

Page 14: ...id play light IMPORTANT NOTE Once the SoundBrick is loaded and playing you do not have to leave the tape in the unit The audio program is stored in non volatile flash memory which is not erased if pow...

Page 15: ...start erase While the message is being erased the unit beeps once per second After erase is complete you are returned to the user menu 3 Record Records the selected message through the phone Important...

Page 16: ...swer is indicated by the status light on the front panel see status light table on page 6 for details Manual On Off Use switch 9 to turn night answer on and off switch on night answer on switch off ni...

Page 17: ...when choosing a mounting wall Make sure the wall s construction is sufficiently strong to support the weight of the unit securely Make sure both screws are driven into studs or other sturdy supports n...

Page 18: ...WHATSOEVER ON ACCOUNT OF DEFECTS TO SUCH PRODUCT LIMITATIONS EXCEPT AS STATED ABOVE THERE ARE NO WARRANTIES EXPRESS OR IMPLIED THAT EXTEND BEYOND THE SPECIFICATIONS FOR THE PRODUCT NEL TECH EXPRESSLY...

Page 19: ...ceives calls first Turn night answer on switch 9 or trigger Change answer rings to lower number switches 5 6 Tape load error play load lights flash together Tape is worn out or not prepared to guideli...

Page 20: ...hen it is pointing towards the switch numbers and off when it is pointing away from the switch numbers 2 Connect the power supply and phone system MOH port as shown above Connect night answer phone li...

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