Sound ID warrants to the original end user (“Customer”) that new Sound ID branded
products will be free from defects in workmanship and materials, under normal use, for
one (1) year from the original purchase date. Sound ID does not cover shipping costs
to our repair facility. Sound ID will cover shipping for repaired or replaced product to the
consumer.
EXCLUSIONS
This warranty excludes, physical damage to the surface of the product caused by wear
and tear; damage caused by misuse, neglect, attempts to open, repair, or modify the
product, or any other cause beyond the range of the intended use; damage caused by
accident, fire, power changes, other hazards, or acts of God; or use of the product with
any non-Sound ID device. Only batteries whose fully charged capacity falls below 80%
of their rated capacity are covered by this limited warranty.
EXCLUSIVE REMEDIES
Should a covered defect occur during the warranty period and you notify Sound ID,
your sole and exclusive remedy shall be, at Sound ID’s sole option and expense, to
repair or replace the product. If Sound ID cannot reasonably repair nor replace then
Sound ID may, in its sole discretion, refund the purchase price paid for the product.
Replacement products or parts may be new or reconditioned or comparable versions
of the defective item.
OBTAINING WARRANTY SERVICE
Customer must contact Sound ID within the applicable warranty period to obtain
warranty service authorization. Dated proof of original purchase is required. Contact
Sound ID Technical Support or Customer Service at www.soundid.com.
Sound ID is not responsible for Customer products received without a warranty
service authorization.
Sound ID Limited Warranty
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