MP-1 Microphone Preamplifier
User Guide and Technical Documentation
page 10
Warranty and Technical Support
Warranty & Service
Sound Devices, LLC warrants the MP-1 Preamplifier against defects in materials and workmanship
for a period of TWO (2) years from date of original retail purchase.
This is a non-transferable warranty that extends only to the original purchaser. Sound Devices, LLC
will repair or replace the product at its discretion at no charge. Warranty claims due to severe service
conditions will be addressed on an individual basis.
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE. SOUND DEVICES,
LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRAN-
TIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SOUND DEVICES, LLC IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUEN-
TIAL DAMAGES ARISING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LE-
GAL THEORY. Because some jurisdictions do not permit the exclusion or limitations set forth above,
they may not apply in all cases.
For all service, including warranty repair, please contact Sound Devices for an RMA (return mer-
chandise authorization) before sending your unit in for repair. Product returned without an RMA
number may experience delays in repair. When sending a unit for repair, please do not include ac-
cessories, including SSD drives, CF cards, batteries, power supplies, carry cases, cables, or adapters
unless instructed by Sound Devices.
Sound Devices, LLC
Service Repair RMA #XXXXX
E7556 State Road 23 and 33
Reedsburg, WI 53959 USA
telephone: (608) 524-0625
Technical Support / Bug Reports
For technical support and bug reporting on all Sound Devices products contact:
Sound Devices, LLC
E-mail:
web:
www.sounddevices.com/support/
Telephone: +1 (608) 524-0625 / Toll-Free in the U.S.A.: (800) 505-0625
Fax: +1 (608) 524-0655
Sound Devices hosts a user support forum. The URL is:
http://forum.sounddevices.com
Sound Devices cannot guarantee that a given computer, software, or operating system configuration can
be used satisfactorily with the MP-1 Preamplifier based exclusively on the fact that it meets our minimum
system requirements.
