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Sopho ErgoLine D340 User Manual Download Page 28

Answering incoming call waiting

20

Switching between the current call and a waiting incoming call

 

WhoWaits?

1

Press the WhoWaits? softkey

Answer

2

Whilst the i.d. of the waiting caller is
displayed, press the Answer softkey to swap
to the waiting caller

Note: You are connected to the waiting call
and the original call is now waiting

Summary of Contents for ErgoLine D340

Page 1: ...SOPHO ErgoLine D340 USER GUIDE...

Page 2: ...uggestion for improving this handbook they are invited to send the relevant details to PHILIPS BUSINESS COMMUNICATIONS CUSTOMER SERVICES P O BOX 32 1200 JD HILVERSUM THE NETHERLANDS PHILIPS COMMUNICAT...

Page 3: ...4 Dialling someone using the directory or the extra phonebook s 5 Using the Callers list 6 Switching between Listen in Hands free and Soft speaking Switching from Soft speaking to Listen in 7 Switchi...

Page 4: ...nswering a diverted call 13 Ending a call 14 Using the last number redial Calling someone from the Redial list 15 Removing a number from the Redial list 15 Editing a number from the Redial list 16 Dia...

Page 5: ...waiting message 23 Preparing a number during a call Preparing a number during a call 24 Section 3 Administrative functions Monitoring the costs and duration of calls Monitoring cost and call duration...

Page 6: ...n 4 Customising your telephone Toggling features on and off Toggling features on and off 37 Changing specific telephone settings Changing the contrast of your display 39 Changing the language of your...

Page 7: ...4 Entering capital letters using the alphanumeric keyboard 55 Preparing a list of free messages Preparing a list of free messages 56 Setting up and using memory keys Programming a speed dial number in...

Page 8: ...r a groupmember 69 Answering an incoming call from a groupmember 69 Toggling your telephone between absent and present 70 Switching your telephone absent for incoming group calls 71 Remotely toggling...

Page 9: ...al 14 programmable keys You can attach up to 3 DSS modules Infra red Alphanumeric Keyboard optional Makes data entry easier It also enables you to control your terminal remotely PC interface Enables y...

Page 10: ...623 2 UJR LQH 7HOHSKRQH D RXW 623 2 UJR LQH WHOHSKRQH OD RXW O K 3456 789 012 ErgoLine 6RIWNH V DFNVSDFH ROG 6KLIW HOS 0HPRU NH V 6SHFLDO FKDU NH 2 NH 9ROXPH RXGVSHDNHU 0LF PXWH 15 LW...

Page 11: ...Making calls 3 Dialling a number 1 Lift the handset 2 Type the number you want Dialling handsfree 1 Press the Loudspeaker key 2 Type the number you want...

Page 12: ...grammed with the number you are dialling see Programming a speed dial number into an empty memory key in section 4 or 1 Lift the handset or press the Loudspeaker key or 2 Press the speed dial key you...

Page 13: ...the employees in the company An extra phonebook is not always present this depends on the system Directory or PhoneBook 1 Press the directory softkey or the phonebook softkey If you have a phonebook s...

Page 14: ...s softkey The list of callers appears in the display Note The display shows the time and date that the call was received and the name of the caller if they are a member in your directory OK 3 Scroll t...

Page 15: ...ing the handset Switching from Softspeaking to Handsfree Press and hold down the Loudspeaker key replacing the handset whilst the prompt is displayed Note If you release the loudspeaker key and then r...

Page 16: ...witching from Listen in to Softspeaking Press the Loudspeaker key to deselect Listen in Switching from Listen in to Handsfree To switch from Listen in to Handsfree hold down the Loudspeaker key and re...

Page 17: ...crophone off Press the Microphone mute key again to switch it back on Note If Microphone mute is on the other party cannot hear you The LED indicates the status of the microphone as follows LED off Th...

Page 18: ...the Hold key 2 Dial the number of the other party R 3 Press the Hold key again to return to the original caller Transferring a call R Whilst connected press the Hold key Dial the number of the other...

Page 19: ...aller and put the second caller on Hold Connecting to a held call and disconnecting a current call Reconnect To connect to the person who is on Hold and disconnect the current call press the Reconnect...

Page 20: ...the Prep3Call softkey 3 Dial the number of the third party 3 Call 4 To start the three party conference press the 3 Call softkey 3 Call 5 To see the i d of the third connected party press the ViewPart...

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Page 22: ...tkey or the Loudspeaker key If you replace the handset the duration and costs of the call if available are displayed Note If the phone starts ringing after you have ended the call there is a call wait...

Page 23: ...key OK 2 Scroll to find the number you want to call or or OK 3 Either lift the handset or if using the telephone handsfree press the Loudspeaker key or press OK Any currently connected party is put on...

Page 24: ...kspace key or or OK 4 To dial the number either lift the handset or if using the telephone handsfree press the Loudspeaker key or press OK The number is now stored in the Redial list Dialling a number...

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Page 27: ...H QWUXGH VRIWNH 1RWH RWK SDUWLHV FDQ KHDU RX ZKHQ RX GR WKLV DLWLQJ IRU D EXV H WHQVLRQ I llWait 3UHVV WKH OO DLW VRIWNH 1RWH PHVVDJH DSSHDUV LQ WKH GLVSOD WHOOLQJ RX ZKHUH RX DUH LQ WKH TXHXH WR WKH...

Page 28: ...call and a waiting incoming call WhoWaits 1 Press the WhoWaits softkey Answer 2 Whilst the i d of the waiting caller is displayed press the Answer softkey to swap to the waiting caller Note You are co...

Page 29: ...WhoWaits softkey The name of the waiting call appears in the display Answer 3 Press the Answer softkey to answer the call Note Repeat the steps above to toggle between the two calls Ending the curren...

Page 30: ...ant to call or look up their number in the directory Answering incoming call waiting whilst programming the telephone 1 Press the Exit key to terminate the programming Note Only the programming you ha...

Page 31: ...n the kind of message that is waiting the associated LED is blinking flashing or continuously on or 1 Lift the handset or press the Loudspeaker key 2 Press the Waiting Message key Note If the LED is s...

Page 32: ...SDULQJ D QXPEHU GXULQJ D FDOO OK KLOVW LQ D FDOO SUHVV WKH 5LJKW UURZ NH WR GLVSOD WKH VHFRQG VHW RI VRIWNH V Nmbr Prep 3UHVV WKH 1PEU 3UHS VRIWNH 7 SH WKH QXPEHU RX ZDQW 2 3UHVV 2 WR SXW WKH FDOOHU R...

Page 33: ...o switch back to the number information press the Nmbr Time softkey Monitoring total costs during a certain period It may be that your system does not support this feature for you If that is the case...

Page 34: ...ted party will be displayed 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 space 0 3 Type the name e g to enter B press number key 2 twice Alternatively you...

Page 35: ...ftkey 2 Type the first character s of the name e g to enter B press number key 2 twice Alternatively you can use the optional Alphanumeric Keyboard if you have one OK or OK 3 Press OK or scroll if nec...

Page 36: ...ional Alphanumeric Keyboard if you have one OK or OK 3 Press OK or scroll if necessary to the name Modify 4 Press the Modify softkey X 5 Modify the name using the number keys and Backspace or OK if no...

Page 37: ...t book by pressing the appropriate softkey 2 Type the first character s of the name e g to enter B press number key 2 twice Alternatively you can use the optional Alphanumeric Keyboard if you have one...

Page 38: ...ssages OK 2 Use the Down Arrow to display the message you want X 3 Edit the message if necessary using Backspace OK and 4 If you want to enter a new message scroll down to the first free text line ent...

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Page 41: ...W PD EH WKDW RXU V VWHP GRHV QRW VXSSRUW WKLV IHDWXUH IRU RX I WKDW LV WKH FDVH RX ZLOO QRW KDYH DFFHVV WR LW Features 3UHVV WKH HDWXUHV VRIWNH Diversion 3UHVV WKH LYHUVLRQ VRIWNH 2 3UHVV 2 7 SH WKH...

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Page 44: ...not have access to it Features 1 Press the Features softkey Diversion 2 Press the Diversion softkey SwitchOff 3 Press the SwitchOff softkey Deactivating diversion of your calls from another phone Feat...

Page 45: ...answering Autom answering for 1hr One keystroke call setup Store diverted calls Callerslist Do not disturb Incoming intercom Microphone for intercom Status monitoring TAPI speech via accessory TAPI sp...

Page 46: ...res on and off continued Features 1 Press the Features softkey ToggleLst 2 Press the ToggleList softkey OK 3 Scroll to the feature you want Change 4 Press the Change softkey OK 5 Press OK to save the...

Page 47: ...s 39 Changing the contrast of your display 1 Press and hold down the Shift key 2 Whilst holding down the shift key press the minus or plus key to alter the contrast 3 When you are satisfied with the c...

Page 48: ...rminal Features 1 Press the Features softkey Setphone 2 Press the SetPhone softkey Language 3 Press the Language softkey Change or OK 4 Press Change or scroll until the language you want is displayed...

Page 49: ...lephone Features 1 Press the Features softkey Setphone 2 Press the SetPhone softkey Sounds 3 Press the Sounds softkey 4 Press the Volume softkey 5 Adjust the volume up or down using the volume control...

Page 50: ...one Features 1 Press the Features softkey Setphone 2 Press the SetPhone softkey Sounds 3 Press the Sounds softkey Melody 4 Press the Melody softkey OK 5 Scroll up and down to select from the different...

Page 51: ...programmed functions You require a Lock password to lock the telephone in any of the above ways Features 1 Press the Features softkey Setphone 2 Press the SetPhone softkey SetMode 3 Press the SetMode...

Page 52: ...hone is locked in any of the ways detailed in Locking the telephone you can remove the lock You require a Lock password to unlock the telephone LockOff 1 From the Idle menu press the LockOff softkey 2...

Page 53: ...softkey Setphone 2 Press the SetPhone softkey OK 3 Scroll right to display the second row of softkeys 4 Press the Password softkey 5 Enter the old password OK 6 Press OK 7 Enter the new password OK 8...

Page 54: ...splay the second row of softkeys VoiceOut 4 Press the VoiceOut softkey OK or Change 5 Scroll up and down to or press the Change softkey until the output type you want is displayed Note See Glossary fo...

Page 55: ...n the toggle list and it gives you the option to clear all personal information Features 1 From the Idle menu press the Features softkey Setphone 2 Press the SetPhone softkey SetMode 3 Press the SetMo...

Page 56: ...menu press the Features softkey Setphone 2 Press the SetPhone softkey OK 3 Scroll right twice to display the third level of softkeys 4 Press the Service softkey Clean 5 Press the Clean softkey ClearM...

Page 57: ...de 49 Clearing all personal information continued OK and ResetList 9 To reset the toggle list to its default values scroll right and press the ResetList softkey OK 10 Press OK 11 To return to idle pre...

Page 58: ...o this see section Entering Special Mode Features 1 From the Idle menu press the Features softkey Setphone 2 Press the SetPhone softkey OK 3 Scroll right twice to display the third level of softkeys 4...

Page 59: ...to be in Special Mode to do this see section Entering Special Mode Features 1 Press the Features softkey Setphone 2 Press the SetPhone softkey SetMode 3 Press the SetMode softkey SetMode 4 Press the...

Page 60: ...e 5 Press the Change softkey to change the setting OK 6 Scroll down to the next setting Change 7 The option to change the infra red channel is displayed Press the Change softkey to change this OK 8 Sc...

Page 61: ...elay option Change 13 Press the Change softkey to set the right autorepeat delay OK 14 Scroll down to the autorepeat speed option Change 15 Press the Change softkey to set the right autorepeat speed O...

Page 62: ...er of the keyboard e g A 0 1 A C E I N O S U 2 Press the required alpha numeric key circled by the colour grey as many times as necessary to get the wanted character The table illustrated shows the ch...

Page 63: ...board 1 Press the Caps lock key e g A 2 Press the required alpha numeric key The Caps lock key is switched off immediately after having pressed the alpha numeric key All the special characters shown a...

Page 64: ...20 characters for example to enter B press number key 2 twice Alternatively you can use the optional alphanumeric keyboard if you have one Note International characters can be obtained by continuous...

Page 65: ...Shift and the empty memory key to program at the second level of the key Note You also can program the second level of the keypadkeys by pressing the Shift and a keypadkey Speeddial 3 Press the Speedd...

Page 66: ...back Diversion on busy Do not disturb DTMF tones Message waiting indication Call waiting beep is off Automatic answering Ringer is off On off hook key for voice Direct Password Notice Autom answering...

Page 67: ...2 Press the empty memory key you want to program Function 3 Press the Function softkey OK 4 Scroll down until you find the correct function OK 5 If requested enter the extension number and press OK or...

Page 68: ...ollowing group facilities can be programmed under a memory key Absent for most calls Absent for group calls Incoming intercom is off Softring is off Status monitoring is off Show absent present status...

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Page 70: ...u want to edit EditKey 3 Press the EditKey softkey X or OK 4 Edit the number or choose another function group facility Note If you are unable to edit a key contact the system supervisor as the key may...

Page 71: ...tionality of the key If however you just want to clear the contents without allocating anything else to the memory key press Exit when you have finished clearing the key Keys 1 Press the Keys softkey...

Page 72: ...off Note If this function has been programmed under the second level of the key the LED will not light Using a speeddial key during a call If there is already a call on hold you cannot use this facili...

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Page 86: ......

Page 87: ...Group facility that allows you to divert your calls and the calls for a boss which normally come in to your telephone to another pre defined extension Automatic answering The telephone can be program...

Page 88: ...and the time and date they called The list can store details of up to fifteen callers You can choose to disable the Callers list Then the telephone will not record the unanswered incoming calls Call...

Page 89: ...that allows you to divert your calls and the calls for your boss which normally come in to your telephone to another pre defined extension A memory key must be programmed to allow you to do this Do no...

Page 90: ...lls Exit key Pressing this key returns you to the Idle Menu from every menu Extension A telephone linked to the main telephone system External loudsp micr If your telephone is wired to control an exte...

Page 91: ...waiting calls there are for the group Group park key Group facility key that allows you to park a call so that another group member can unpark it later H Handset The part of the telephone that you lif...

Page 92: ...com Intrude A facility which allows you to break into a call between two parties Both parties can hear you During the intrusion a tickertone will be heard to indicate that a third person is listening...

Page 93: ...3 softr in the toggle list Now instead of 3 softrings a loud ring tone will sound whenever a call comes in on the particular keys Loudspeaker key The telephone has a loudspeaker built into its body T...

Page 94: ...all calls to a specified extension usually the security duty officer s extension Any extension can be pre programmed as a night extension No access to programmed issues See Lock types Notice Facility...

Page 95: ...s manager to program your programmable keys You may program a memory key to request this information from PFM and or to request that your SET date and time are updated from the PFM Press the PFM key w...

Page 96: ...reveal more softkeys in the same menu Second bell If your telephone is wired to control a second bell via the static interface the telephone can be set up to ring the second remote bell to signal an i...

Page 97: ...ed to dial a commonly used number Static interface The Static interface consists of three outputs Doorlamp Second bell Dooropener And one input Footpedal Status monitoring Status monitoring is a Group...

Page 98: ...View Party You can display the number and name if the calling party is in your directory of both parties involved with you in a 3 party call Voice Out Softkey by means of which you can choose the req...

Page 99: ...significant advantages valuable materials can be re used and it prevents the dispersion of unwanted substances into the municipal waste stream This contributes to the protection of human health and t...

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