Resetting your device
You can reset your device to its original settings, with or without deleting all of your
personal data. Before you perform a reset, make sure to back up any important data
saved on your device.
To perform a factory data reset
To avoid permanent damage to your device, do not restart your device while a reset procedure
is underway.
1
Before you start, make sure to back up any important data that is saved on the
internal memory of your device to a memory card or other non-internal
memory.
2
From your Home screen, tap .
3
Find and tap
Settings
>
Backup & reset
>
Factory data reset
.
4
To delete information, such as pictures and music, from your internal storage,
mark the
Erase internal storage
checkbox.
5
Tap
Reset phone
.
6
To confirm, tap
Erase everything
.
Recycling your phone
Got an old phone lying around the house? Why not recycle it? By doing so, you will
help us reuse its materials and components, and you’ll protect the environment, too!
Find out more about the recycling options in your region at
blogs.sonymobile.com/
about-us/sustainability/commitment/overview/.
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