3
Follow the instructions that appear on the screen to reinstall the software and
complete the repair.
Improving memory performance
Your device has several different storage and memory options:
•
The internal storage stores downloaded or transferred content along with personal
settings and data.
•
To get more free internal storage space, you can use a removable memory card or
Google service to store your data.
Note
•
You can purchase a memory card separately.
•
The dynamic memory (RAM) cannot be used for storage. RAM is used to handle running
applications and the operating system.
Your device memory tends to fill up as a result of normal usage. If the device starts
to slow down, or applications suddenly shut down, you should consider the
following:
•
Close running applications that you are not using.
•
Clear the cache memory for all applications.
•
Uninstall downloaded applications that you don’t use.
•
Transfer photos, videos, and music from the internal memory to the memory card.
•
If your device can’t read content on the memory card, you may need to format the
card. Note that when you format the card, all content is erased.
To view the memory status
•
Find and tap Settings > Storage.
To clear the cache memory for all applications
1
Find and tap Settings > Storage.
2
Tap FREE UP SPACE. If you have a memory card inserted, select Storage > Internal
shared storage > FREE UP SPACE.
Hint
When you clear the cache memory, you don’t lose any important information or settings.
To stop applications and services from running
1
Find and tap Settings > Apps & notifications.
2
Select an application or service, then tap FORCE STOP > OK.
To format the memory card
1
Find and tap Settings > Storage.
2
Tap SD card > (Menu icon), then tap Storage settings > Format, then perform
formatting on the next confirmation dialog.
Note
All content on the memory card gets erased when you format it. Make sure you first make
backups of all data that you want to save. To back up your content, you can copy it to a
computer. For more information, see
Backing up and transferring data using a computer
page 43.
Smart cleaner
Smart cleaner improves the device's performance by automatically optimizing
storage and memory based on app usage.
40
Internet version. For personal use only.
