Help Guide
file:///C/Users/1000025409/Desktop/HTML_PDF%20Files/Help_E180100121_XBR43X800H_EN/E180100121.w/en-003/print.html[2/4/2020 11:58:20 AM]
Unsupported files may not be displayed.
All the folders/files may not be displayed depending on the system status.
Related topics
Supported files and formats
[170] Troubleshooting | Connected devices
Operation cuts out, or a device does not work.
Check if the device is turned on.
Replace the batteries of the device.
Re-register the device.
Bluetooth devices use the 2.4GHz band, therefore communication speed may deteriorate or cut out
occasionally due to wireless LAN interference.
If household electric appliances (e.g., microwaves or mobile devices) are placed nearby, radio wave
interference is more likely to happen.
The TV or device may not work on a metal rack due to wireless communication interference.
For usable communication distances between the TV and other devices, refer to the instruction
manuals of the devices.
When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth communication
may deteriorate.
Related topics
Bluetooth devices
[171] Troubleshooting | Connected devices
Some paid content cannot be played.
The source device needs to meet HDCP (High-bandwidth Digital Content Protection) 2.0/2.1/2.2
standards.
Some pay contents may not be displayed via a source device which does not meet HDCP
2.0/2.1/2.2 standards.
158
