Sony WH-L600 Help Manual Download

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Troubleshooting

Table of contents for symptoms and possible causes

Sound

TV sound is not output from the headphones

Sound of devices other than the TV is not output from the headphones

The CTRL FOR HDMI switch is set to “ON,” but the headphones volume cannot be adjusted from the remote control of the TV.

Distorted or intermittent sound (sometimes with noise)

Low sound

The surround sound effect is not obtained

The audio is not played back in the desired audio format.

Beeps are heard from the headphones.

The 7.1-channnel surround sound is not obtained.

Power/Charging

The processor does not turn on even when the TV is turned on.

The battery cannot be charged; the charge indicator flashes.

The processor does not turn off even the TV is turned off.

The processor turns off when you turn off the TV.

Others

Wireless LAN of the TV is difficult to connect.

The Control for HDMI function does not work properly.

If the system does not operate properly

Summary of Contents for WH-L600

Page 1: ...tarted Checking the package contents Parts and controls WH L600R Headphones TMR L600 Processor Power Charging the headphones Connecting the processor to the wall outlet Turning on the processor Setting the processor to standby mode Turning off the processor Turning on the headphones Turning off the headphones Making connections 1 ...

Page 2: ...grams Switching connected device you want to listen to Using HDMI devices efficiently The audio output settings of the connected devices When you finished using the system Selecting the audio effects Setting the sound field mode SOUND FIELD button Setting the matrix decoder MATRIX switch Selecting a dynamic range COMPRESSION switch Others Audio format supported by the processor Warning beeps and o...

Page 3: ...sound sometimes with noise Low sound The surround sound effect is not obtained The audio is not played back in the desired audio format Beeps are heard from the headphones The 7 1 channnel surround sound is not obtained Power Charging The processor does not turn on even when the TV is turned on The battery cannot be charged the charge indicator flashes The processor does not turn off even the TV i...

Page 4: ...sing contact your dealer Numbers in indicate the item amount Processor 1 Headphones 1 AC adaptor for processor DC 12 V 1 AC power cord 1 Optical digital cable optical rectangular plug optical rectangular plug 1 5 m 1 Operating Instructions 1 set Reference Guide 1 set Other documents 1 set 4 732 288 11 3 Copyright 2018 Sony Corporation May not be supplied in some countries or regions 4 ...

Page 5: ...Tactile dot to distinguish the left side Be sure to match the left and right side of the headphones with your ears 2 Power Charge indicator This indicator lights up in green when the power is on and lights up in red while the headphones are being charged 3 POWER power button Press the button for about 2 seconds to turn the headphones on or off 4 VOL volume button Adjusts the volume 5 SOUND FIELD b...

Page 6: ...supplied AC adaptor to this jack 5 Charging terminal Place the headphones on the processor aligning each of the charging terminals to charge the headphones 6 power button Power indicator The processor turns on or enters standby mode alternately as you press the button Hold the button down for 3 seconds or more to turn off the processor completely power off This indicator lights up in white when th...

Page 7: ...ghts up 12 CTRL FOR HDMI switch Sets the Control for HDMI function to on or off Set the switch to ON when the processor is connected to the HDMI ARC jack on the TV with an HDMI cable 13 MATRIX switch Sets the matrix decoder function to on or off 14 The matrix decoder expands audio input signals to a multi channel format of up to 7 1 channels This is enabled when the MATRIX switch is set to ON and ...

Page 8: ...t time Connect the processor to the wall outlet with supplied AC adaptor A AC adaptor supplied B To the wall outlet 1 The shape of the AC adaptor differs depending on the country or region Place the headphones on the charging terminal of the processor You can charge the headphones regardless of the left or right orientation A The charge indicator is lit in red during charging B The charging indica...

Page 9: ...eable battery may become short It improves when you repeat the charging and discharging process several times If you store the headphones for more than a year charge the battery once a year to prevent over discharge If the length of time you can use the headphones became extremely short the rechargeable battery should be replaced with a new one Please contact your nearest Sony dealer for a battery...

Page 10: ...ocessor has been turned off the power indicator is not lit it does not turn on when you turn on the headphones Press the power button on the processor to turn it on Related Topic TMR L600 Processor Turning off the processor 4 732 288 11 3 Copyright 2018 Sony Corporation Remove the headphones from the processor The power indicator of the processor lights up in white and the processor turns on autom...

Page 11: ...t The processor turns on or enters standby mode alternately as you press the power button When the headphones are turned off while the power of the processor and headphones are on the processor enters standby mode Related Topic Turning on the processor 4 732 288 11 3 Copyright 2018 Sony Corporation Press the power button shortly without placing the headphones on the charging terminal of the proces...

Page 12: ...cessor turns off automatically It may take 20 minutes or more or it may not function due to noise Related Topic Turning on the processor Setting the processor to standby mode Using HDMI devices efficiently 4 732 288 11 3 Copyright 2018 Sony Corporation Place the headphones on the charging terminal of the processor The power indicator of the processor turns off When the headphones are not placed on...

Page 13: ...the headphones Related Topic Turning off the headphones 4 732 288 11 3 Copyright 2018 Sony Corporation Remove the headphones from the processor and press the POWER power button on the headphones for about 2 seconds The power charge indicator lights up in green 1 13 ...

Page 14: ...ones cannot receive the signals from the processor Battery of the headphones is low Related Topic Turning on the processor 4 732 288 11 3 Copyright 2018 Sony Corporation Place the headphones on the charging terminal of the processor The headphones are turned off and the power charge indicator lights up in red You can also turn off the headphones by pressing the POWER power button on the headphones...

Page 15: ...ot output Also refer to TV sound is not output from the headphones and Sound of devices other than the TV is not output from the headphones if the sound is not output Audio signals sampling frequency bit length etc transmitted from an HDMI jack may be suppressed by the connected device Sound may be interrupted when the sampling frequency or the number of channels of audio output signals from the p...

Page 16: ... on connection of the processor and a TV The connection method to be used between the processor and your TV differs depending on whether your TV supports ARC or not If your TV supports ARC and you want to use the ARC function on the processor connect them as shown in Connection example 1 Connecting to ARC equipped TV You may need to make the setting for the digital audio output on your TV In this ...

Page 17: ...ng to TV not equipped with ARC connecting to a TV with an optical digital cable Set the CTRL FOR HDMI switch to ON on the side of the processor 1 Connect the processor to the TV 2 Connect the processor s HDMI OUT jack and the TV s HDMI jack with the ARC mark using a high speed HDMI cable supporting Ethernet sold separately If a device is already connected to the HDMI ARC jack on the TV disconnect ...

Page 18: ...efore you operate the CTRL FOR HDMI switch A TV audio B To the wall outlet The shape of the AC adaptor differs depending on the country or region Connect other devices such as a Blu ray Disc DVD player or game device to the TV 3 18 ...

Page 20: ...ed TV see Connection example 1 Connecting to ARC equipped TV A TV audio B To the wall outlet Related Topic Watching TV programs Switching connected device you want to listen to The shape of the AC adaptor differs depending on the country or region Connect the optical digital output on the TV to the processor s OPTICAL IN jack with the optical digital cable supplied 1 Connect the supplied AC adapto...

Page 22: ...To the wall outlet Hint In this case set the volume on the connected device at a medium level Noise can occur if the volume on the device is set too low The shape of the AC adaptor differs depending on the country or region Connect the processor s AUDIO IN jack to the TV s analog audio output jack with an analog audio cable stereo mini plug stereo mini plug sold separately Stereo mini plug stereo ...

Page 24: ...is not guaranteed to work Notes on handling the optical digital cable Do not drop objects on the optical digital cable or expose the cable to shock Grasp the plug to connect or disconnect the cable carefully Be sure that the ends of the optical digital cable are kept clean Dust at the ends of the cable can degrade performance When storing the cable be careful not to fold or bend the optical digita...

Page 25: ...ing terminal If the headphones are not placed on the charging terminal of the processor press the power button on the processor 1 Select a TV program using the TV s remote control 2 Press the INPUT button on the processor repeatedly to change the input according to the connected TV 3 Set the audio output setting on the TV to a setting other than the speakers of the TV 4 Turn on the headphones put ...

Page 26: ... may damage your ear when there is sudden increase of volume such as a scene with an explosion Related Topic Turning off the processor Turning on the headphones Connection example 1 Connecting to ARC equipped TV Connection example 2 Connecting to TV not equipped with ARC connecting to a TV with an optical digital cable Connection example 3 Connecting to TV using an analog audio cable sold separate...

Page 27: ...s Turn on the processor and devices whose contents you want to view 1 Select an input on the processor and the TV Press the INPUT button on the processor repeatedly to switch the input to the TV s input you have connected Set the TV input to the connected device which you want to listen to Check the audio output settings on the Blu ray Disc DVD player PlayStation 4 or other devices 2 Start playbac...

Page 28: ...ing the quiet scenes of the movie It may damage your ear when there is sudden increase of volume such as a scene with an explosion Related Topic Using HDMI devices efficiently RF signal transmission area 4 732 288 11 3 Copyright 2018 Sony Corporation Turn the headphones on put it on and adjust the volume 4 28 ...

Page 29: ...e contents of the connected devices with simple operation One touch play When you play back contents on a connected device Blu ray Disc recorder PlayStation 4 etc the processor and TV turn on automatically input of the processor switches to HDMI and sound is output from the headphones Depending on the TV the very beginning of the audio and video may not be output Listening to TV sound on the syste...

Page 30: ...n conjunction with the TV in the following situations When the contents of the connected device are played back When the TV is turned on Related Topic The audio output settings of the connected devices Setting the matrix decoder MATRIX switch Selecting a dynamic range COMPRESSION switch 4 732 288 11 3 Copyright 2018 Sony Corporation 30 ...

Page 31: ...e HDMI ARC jack the TV connected using an optical digital cable or connected devices such as Blu ray Disc player so that sound processed in Dolby Digital or DTS format is output You may need further settings to output multi channel surround sound For details refer to the manual supplied with the TV or devices 4 732 288 11 3 Copyright 2018 Sony Corporation 31 ...

Page 32: ...s or more If sound is not output from the TV automatically set the audio output setting to the speakers of the TV For details on the setting refer to the manuals supplied with the TV Note If you disconnect the AC adaptor from the processor before turning off the headphones noise may result 4 732 288 11 3 Copyright 2018 Sony Corporation Place the headphones on the charging terminal of the processor...

Page 33: ...ides a clear sense of direction Produces powerful and realistic sound for multi channel surround sound video games Suitable for video games with multi channel sound sources SPORTS Create the most suitable sound field to watch sports played in a stadium You can enjoy the atmosphere as if watching a sports game in a stadium VOICE Produces a clearer announcer s voice Normal stereo sound not virtual s...

Page 34: ...e The volume of the headphones may vary depending on the input signal and the sound field mode Related Topic WH L600R Headphones The surround sound effect 4 732 288 11 3 Copyright 2018 Sony Corporation 34 ...

Page 35: ...R OFF Turns off the matrix decoder Note Depending on the audio format input to the processor such as DTS format of 5 1 channel the matrix decoder may not work even if the MATRIX switch is set to ON Related Topic Setting the sound field mode SOUND FIELD button 4 732 288 11 3 Copyright 2018 Sony Corporation The matrix decoder expands audio input signals to a multi channel format of up to 7 1 channel...

Page 36: ...ds dialog etc are enhanced Effective for audio signals with a wide dynamic range such as movies and classical music OFF The sound field mode changes to the effect selected with the SOUND FIELD button Illustration of the compression process Dynamic range compression by DSP that is built in the processor Startling level Easy to hear level Difficult to hear level Hint When ON or OFF is switched the a...

Page 38: ...o format supported by the processor List of the supported audio format 4 732 288 11 3 Copyright 2018 Sony Corporation Audio format Maximum number of channels Supported by this system Dolby Digital 5 1 Dolby Digital EX 6 1 DTS 5 1 Multi channel Linear PCM 2 38 ...

Page 39: ...nds and the headphones turn off When the rechargeable battery of the headphones has been consumed a warning beep about 2 seconds sounds and the headphones are turned off The headphones can be turned on even when there is no battery power remaining but they turn off almost immediately Charge the headphones A short beep sounds and the headphones are turned on This indicates that the headphones have ...

Page 40: ...uto power off function The processor turns off automatically if you leave it for about 20 minutes without any operation or inputting audio This may take more than 20 minutes or it may not function due to noise 4 732 288 11 3 Copyright 2018 Sony Corporation 40 ...

Page 41: ... water Do not use the headphones in humid locations or bad weather such as in the rain or snow Do not get the headphones wet If you touch the headphones with wet hands or put the headphones in a damp article of clothing the headphones may get wet and this may cause a malfunction On placement Do not place the system in any of the following locations Location exposed to direct sunlight near a heater...

Page 42: ...r electric shock do not expose AC adaptor to dripping or splashing and do not place objects filled with liquids such as vases on the AC adaptor If you are not going to use the system for a long time unplug the AC adaptor from the AC outlet mains When removing the plug grip the AC adaptor Do not pull on the cord Supplied AC power cord May not be supplied in some countries or regions The supplied AC...

Page 43: ...n the built in rechargeable battery of the headphones Charge the battery in an ambient temperature of between 5 C and 35 C 41 F and 95 F If you charge it outside the recommended temperature range the charge indicator flashes and the battery may not be charged If you store the headphones for more than a year charge the battery once a year to prevent over discharge If the length of time you can use ...

Page 44: ...terrupted if the signal of this system is blocked by an obstacle This phenomenon is due to the characteristics of RF signals and is not a malfunction The sound may be affected depending on the location and the conditions where the processor is installed Use the processor and the headphones in a place where you can hear the audio without interference The sound may be interrupted if you use the proc...

Page 45: ...video such as an audio CD it may be difficult to recognize the localization of sound This system simulates the average Head Related Transfer Function HRTF of people however since HRTF varies from person to person how the effects are felt depends on the individual 4 732 288 11 3 Copyright 2018 Sony Corporation 45 ...

Page 46: ...phone System WH L600 On cleaning Use a soft cloth slightly moistened with mild detergent solution Do not use solvents such as thinner benzene or alcohol as these may damage the surface 4 732 288 11 3 Copyright 2018 Sony Corporation 46 ...

Page 47: ...istrator Inc in the United States and other countries BRAVIA logo is a trademark of Sony Corporation PlayStation is a registered trademark of Sony Interactive Entertainment Inc 4 732 288 11 3 Copyright 2018 Sony Corporation Manufactured under license from Dolby Laboratories Dolby Dolby Audio Pro Logic Surround EX and the double D symbol are trademarks of Dolby Laboratories For DTS patents see http...

Page 48: ...tem For customers in the U S A http esupport sony com For customers in Canada http esupport sony com CA For customers in Latin America http esupport sony com LA For customers in European countries www sony eu support For customers in China https service sony com cn For customers in other countries regions http www sony asia com 4 732 288 11 3 Copyright 2018 Sony Corporation 48 ...

Page 49: ... to the wall outlet Customer support websites 4 732 288 11 3 Copyright 2018 Sony Corporation Find the symptoms of the issue in this manual and try any corrective actions listed 1 Charge the battery of the headphones You may be able to resolve some issues by charging the battery 2 Look up information on the issue on Customer support websites 3 If the approaches listed above fail to resolve the issu...

Page 50: ... intermittent sound sometimes with noise Low sound The surround sound effect is not obtained The audio is not played back in the desired audio format Beeps are heard from the headphones The 7 1 channnel surround sound is not obtained Power Charging The processor does not turn on even when the TV is turned on The battery cannot be charged the charge indicator flashes The processor does not turn off...

Page 51: ...rn Channel ARC connect the TV and processor with the optical digital cable or an analog audio cable sold separately Connection example 2 Connecting to TV not equipped with ARC connecting to a TV with an optical digital cable Check the connection of the optical digital cable between the processor and TV Connection example 3 Connecting to TV using an analog audio cable sold separately Check the conn...

Page 52: ...supplied with the TV Check whether the audio format input to the processor is supported by the system Check whether the device connected to the HDMI ARC jack on the processor is a TV The HDMI ARC jack on the processor is available only when connecting to the HDMI input jack that supports ARC on a TV When you want to connect an HDMI device other than a TV to the processor connect that device to the...

Page 53: ...nnot be adjusted from the remote control of the TV Set the processor s input to HDMI with the INPUT button Check whether the power of the processor is on Check the audio output setting on the TV For details on how to check or set refer to the manuals supplied with the TV 4 732 288 11 3 Copyright 2018 Sony Corporation 53 ...

Page 54: ...or a microwave oven being used around the processor and headphones Change the position of the processor When input of the processor is ANALOG set the GAIN switch on the processor to LO If you connect the headphone jack of the AV device to the AUDIO IN jack of the processor decrease the volume level on the connected AV device This system is compatible with 96 kHz Set the output signal to 96 kHz on ...

Page 55: ...th the INPUT button set the GAIN switch on the processor to HIGH If you connect the headphone jack of the AV device to the AUDIO IN jack of the processor increase the volume on the connected AV device Increase the headphone volume Related Topic TMR L600 Processor 4 732 288 11 3 Copyright 2018 Sony Corporation 55 ...

Page 56: ...ng played is not a multi channel signal Depending on the audio output setting on the TV or HDMI device multi channel signals are down mixed to 2 channel to be output In this case change the setting on the device so that a multi channel signal is output Related Topic Setting the sound field mode SOUND FIELD button 4 732 288 11 3 Copyright 2018 Sony Corporation 56 ...

Page 57: ...etc If multi channel output is set to be down mixed to a 2 channel signal change the setting so that multi channel audio is output in a multi channel If the TV has stereo speakers the audio output from the connected device becomes stereo 2 channel the same as that of the TV even if you are playing multi channel programs If the TV does not support the audio format you want to listen to the TV s aud...

Page 58: ...Digital Surround Headphone System WH L600 Beeps are heard from the headphones Check the headphones referring to Warning beeps and operation beeps of the headphones 4 732 288 11 3 Copyright 2018 Sony Corporation 58 ...

Page 59: ...ned Select CINEMA GAME or SPORTS for the sound field mode Depending on the audio format input to the processor the matrix decoder may not work Set the MATRIX switch on the processor to ON Related Topic Setting the sound field mode SOUND FIELD button 4 732 288 11 3 Copyright 2018 Sony Corporation 59 ...

Page 60: ... the Control for HDMI function For details refer to the manuals supplied with the TV Check the audio output setting on the TV The processor turns on or off in conjunction with the audio output setting on the TV For details refer to the manuals supplied with the TV When the headphones are placed on the charging terminal of the processor the processor cannot be turned on For some TVs if sound was be...

Page 61: ... the headphones and the processor There is something wrong with the rechargeable battery Consult your nearest Sony dealer Charge the battery in an ambient temperature range of between 5 C and 35 C 41 F and 95 F Related Topic Charging the headphones Connecting the processor to the wall outlet 4 732 288 11 3 Copyright 2018 Sony Corporation 61 ...

Page 62: ... System WH L600 The processor does not turn off even the TV is turned off When input of the processor is set to OPTICAL or ANALOG the processor does not turn off in conjunction with the TV 4 732 288 11 3 Copyright 2018 Sony Corporation 62 ...

Page 63: ...turn off the TV Check the setting of the CTRL FOR HDMI switch If the CTRL FOR HDMI switch is set to ON and HDMI is selected for the input on the processor the processor turns off in conjunction with the TV Related Topic TMR L600 Processor 4 732 288 11 3 Copyright 2018 Sony Corporation 63 ...

Page 64: ...tem away from the TV Install the access point wireless LAN router etc and the TV as close to each other as possible Change the channel of the access point wireless LAN router etc For details on the access point setting refer to the manual supplied with your device 4 732 288 11 3 Copyright 2018 Sony Corporation 64 ...

Page 65: ... Enable the Control for HDMI function on the TV For details refer to the manuals supplied with the TV Wait for a while When you disconnect the processor from the power source and reconnect it operate the processor after 15 seconds or more Related Topic Notes on HDMI connections What is ARC Connection example 1 Connecting to ARC equipped TV 4 732 288 11 3 Copyright 2018 Sony Corporation 65 ...

Page 66: ... Reset the system Push the reset button on the headphones with a thin object such as a pin After that disconnect the AC adaptor from the processor and then re connect them after 10 seconds or more Even after resetting the settings are retained 4 732 288 11 3 Copyright 2018 Sony Corporation 66 ...

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