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Troubleshooting
Picture
Problem
Cause/Remedy
No picture (screen is dark) and
no sound
• Check the aerial connection.
• Connect the TV to the mains, and press
@
/
1
on the TV.
• If the
1
/
(standby/sleep timer) indicator lights up in red, press TV
"
/
1
.
No picture or no menu
information from equipment
connected to the Scart socket
• Check that the optional equipment is on and press
/
repeatedly until
the correct input symbol is displayed on the screen.
• Check the connection between the optional equipment and the TV.
Distorted picture
• Check if any connected optional equipment is installed in front of the TV or
beside the TV. When installing optional equipment, leave some space
between the optional equipment and the TV.
• When changing programmes or selecting Text, turn off any equipment
connected to the Scart socket on the rear of the TV.
Double images or ghosting
• Check aerial/cable connections.
• Check the aerial location and direction.
Only snow and noise appear
on the screen
• Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life (three to five
years in normal use, one to two years at the seaside).
Picture (dotted lines or stripes)
noise
• Keep the TV away from electrical noise sources such as cars, motorcycles,
or hair-dryers.
• Make sure that the aerial is connected using the coaxial cable.
• Keep the aerial cable away from other connecting cables.
• Do not use a 300-ohm twin lead cable as interference may occur.
Picture noise when viewing a
TV channel
• Select “Manual Programme Preset” in the “Set Up” menu and adjust “AFT”
(Automatic Fine Tuning) to obtain better picture reception (page 29).
• Select “Noise Reduction” in the “Picture Adjustment” menu to reduce the
noise in the picture (page 21).
Stripe noise during playback/
recording of a VCR
• Video head interference. Keep your VCR away from the TV.
• Leave a space of 30 cm between your VCR and the TV to avoid noise.
• Avoid installing your VCR in front of the TV or beside the TV.
Some tiny black points and/or
bright points on the screen
• The picture of a display unit is composed of pixels. Tiny black points and/or
bright points (pixels) on the screen do not indicate a malfunction.
No colour on programmes
• Select “Reset” in the “Picture Adjustment” menu to return to the factory
settings (page 21).
• If you set the “Power Saving” function to “Reduce”, picture colours may
become dimmer (page 25).
Continued
