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Sony VPCZ2390X, User Manual

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Sony VPCZ2390X User Manual Download Page 173

173

n

N

Troubleshooting >
Recovery / Recovery Media

How do I reduce the volume of the recovery area?

Your built-in storage device contains the recovery area where the data for system recovery is stored. If your computer 
includes a solid state drive, you might want to minimize the recovery area by removing such data.

1

If you recover your computer from Recovery Media (optical discs) on the model without a docking station, connect an 
external optical disc drive (not supplied) to the computer and to an AC power source.

2

Insert the disc into the optical disc drive or connect the USB flash drive (not supplied) to the USB port while the computer 
is in Normal mode.

!

Use Recovery Media you created upon delivery of your computer.

You cannot use USB devices if you disable the USB ports in the BIOS setup screen. To enable the ports, follow the steps in 

Disabling Built-in Devices 

(page 144)

.

3

Turn off the computer and turn it on once again.

✍

If you are using the docking station, the external optical disc drive, or the USB flash drive, press the 

F11

 key repeatedly until the VAIO logo disappears. 

However, when 

Fast BIOS Startup Settings

 on the 

VAIO Control Center

 is enabled, the VAIO logo does not appear. Disable the settings with the 

VAIO 

Control Center

 

(page 170)

.

4

Press the 

M

 or 

m

 key to select 

VAIO Care Rescue

 and press the 

Enter

 key.

5

Click 

Tools

 and 

Start advanced recovery wizard

.

✍

When the 

Do you need to rescue data?

 message appears, make a backup copy of your data, if needed.

Summary of Contents for VPCZ2390X

Page 1: ...N User Guide Personal Computer VPCZ2 Series ...

Page 2: ...55 Using Other Modules Memory Cards 62 Using the Internet 66 Using the Network LAN 67 Using the Wireless LAN 68 Using the Wireless WAN 73 Using the International Roaming Service 79 Using the BLUETOOTH Function 80 Using the GPS Function 86 Using Fingerprint Authentication 87 Using the TPM 92 Using Peripheral Devices 102 Using the Noise Canceling Headphones 103 Connecting a Docking Station 110 Conne...

Page 3: ... Authentication 160 Using the TPM 161 Troubleshooting 162 Computer Operations 164 System Update Security 171 Recovery Recovery Media 172 Partition 175 Battery Pack 176 Built in Camera 178 Networking LAN Wireless LAN 180 Wireless WAN 184 BLUETOOTH Technology 185 Optical Discs 188 GPS 193 Display 194 Printing 200 Microphone 201 Speakers 202 Touch Pad 204 Keyboard 205 Floppy Disks 206 Audio Video 207...

Page 4: ...m those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the Sony online support web site at the following URLs For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support English http fr sony ca support French For customers i...

Page 5: ... VAIO computer 1 Printed Documentation Quick Start Guide An overview of components connection set up information etc Recovery Backup and Troubleshooting Guide Safety Regulations Safety guidelines and owner information Before activating the wireless functions such as the wireless LAN and BLUETOOTH technology read the Safety Regulations carefully ...

Page 6: ...ter You may be able to access the help files from the help menu on a specific program Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer creating Recovery Media and more Use my VAIO Get assistance with your VAIO computer by accessing useful information such as interactive VAIO tutorials how to articles the VAIO technology page specifi...

Page 7: ...e For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support English http fr sony ca support French For customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO LA For customers in Brazil http esupport sony com PT VAIO BR Operating system online support web site Your computer comes preinstalled with a Microsoft Windows...

Page 8: ... on the bottom the back panel or inside the battery compartment of your VAIO computer The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing the problem 5 A brief description of the problem 5 In Store Service Support available in USA only Make an appointment with a Sony certifie...

Page 9: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 10: ... level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at or sl...

Page 11: ...omputer Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions Locating Controls and Ports page 12 About the Indicator Lights page 19 Connecting a Power Source page 20 Using the Battery Pack page 22 Shutting Down Your Computer Safely page 30 Using the Power Saving Modes page 31 Keeping Your Comput...

Page 12: ...rance of your computer may be different from those illustrated in this manual due to variations in specifications Front A Built in camera page 47 B Built in camera indicator page 19 C LCD screen page 153 D Power button Power indicator page 19 E Keyboard page 38 F Touch pad page 41 G Charge indicator page 19 H Disc drive indicator page 19 I WIRELESS indicator page 19 ...

Page 13: ...7 page 198 Measures ambient light intensity for automatically adjusting the LCD brightness to an optimum level F Built in microphones monaural G Num lock indicator page 19 H Caps lock indicator page 19 I Scroll lock indicator page 19 J Fingerprint sensor page 87 K Memory Stick Duo slot page 55 L Media access indicator page 19 M SD memory card slot page 62 Your computer supports only Duo size Memor...

Page 14: ...14 n N Getting Started Locating Controls and Ports Back A SIM card slot page 73 page 79 B Air vents On selected models only ...

Page 15: ... may disengage if you exert pressure on it when opening it or disconnecting a LAN cable To attach the port cover align the cover with the edge 1 of the port and push the cover down until it clicks into place C HDMI output port page 122 D USB port 1 page 129 E Docking station port 2 page 112 F DC IN port page 20 1 Supports USB 2 0 compatible devices 2 Blue colored port supports USB 2 0 3 0 compatib...

Page 16: ... Controls and Ports Left A Monitor port page 120 B Air vent C Security slot Depending on the security cable you use connecting the cable to the security slot may lift the left side of your computer Use the appropriate security cable ...

Page 17: ...ton page 25 page 167 page 177 C Extended battery pack connector cover D Air vents For detailed instructions on how to attach an extended battery pack see the manual that came with your extended battery pack While the extended battery pack is attached to your computer be sure to keep the removed connector cover for future use ...

Page 18: ...18 n N Getting Started Locating Controls and Ports Bottom without the battery pack A Battery connector page 22 You cannot replace the memory module s on your computer ...

Page 19: ...a is in use Disc drive Illuminates while data access to the built in storage device is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Fn Num Lk keys to activate the numeric keypad Press the keys a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator light is unlit Caps lock Press ...

Page 20: ... pack as it may cause the computer to malfunction Using the AC Adapter While your computer is directly connected to an AC power source and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the...

Page 21: ...uter completely from an AC power source unplug the AC adapter from the AC outlet Make sure that an AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 33 ...

Page 22: ... pack which is installed on your computer at the time of delivery from an extended battery pack supplied with selected models only it may be referred to as the primary battery pack in this manual For detailed instructions on how to attach and charge an extended battery pack see the manual that came with your extended battery pack To install the battery pack 1 Turn off the computer close the LCD sc...

Page 23: ...23 n N Getting Started Using the Battery Pack 3 Tighten the four rubber screws 1 two short metallic screws 2 and two long metallic screws 3 with a coin ...

Page 24: ... you remove the battery pack while your computer is on and not connected to the AC adapter 1 Turn off the computer close the LCD screen lid and unplug the AC adapter if plugged 2 Unscrew the eight screws with a coin Be careful not to lose the removed screws 3 Hook your finger in the cut of the battery pack ...

Page 25: ...a thin straight object such as a paper clip If this does not solve the problem remove the battery pack and install it once again If an extended battery pack is attached to the computer turn off the computer and remove the extended battery pack If this does not solve the problem push and hold the battery off button for about three seconds If the problem persists remove both battery packs and instal...

Page 26: ...attery pack charges close to the maximum charge level you selected the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange power indicator Th...

Page 27: ...remaining battery life becomes short To avoid loss of data while the computer is running on the battery you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack runs out of power while the computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you sho...

Page 28: ... or the duration of use of the battery pack extends To get the most out of the battery pack check the battery charge capacity and change the battery settings To check the battery charge capacity 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and Battery Additionally you can enable the battery care function to extend the life of the battery pack ...

Page 29: ... LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 31 for more information Change the power saving settings on the Power Options See Using the VAIO Power Management page 140 for more information For more information on how to extend the battery life see the help file after following the steps in Checking the Battery Charge Capacity page 28 ...

Page 30: ... shut down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Save your data and close all running software applications 3 Click Start and the Shut down button After a short time the computer automatically turns off Make sure the power indicator light turns off ...

Page 31: ...loss of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while...

Page 32: ...ep mode Click Start the arrow next to the Shut down button and Sleep To return to Normal mode Press any key Press the power button on your computer If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose all unsaved data ...

Page 33: ... keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the power button for more than four seconds your computer will turn off automatically ...

Page 34: ...computer s efficiency security and functionality The VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on the computer Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update Click Start All Programs VAIO Care VAIO Software and VAIO Update Your computer must be connected to the I...

Page 35: ... download the updates Trend Micro 1 Click Start All Programs Trend Micro Titanium Maximum Security 2012 and Trend Micro Titanium Maximum Security 2012 2 Follow the on screen instructions McAfee 1 Click Start All Programs McAfee and McAfee Internet Security or McAfee Total Protection 2 Follow the on screen instructions Norton Internet Security 1 Click Start All Programs Norton Internet Security and...

Page 36: ...a problem is found on your computer The VAIO Care will provide appropriate measures to solve the problem To launch the VAIO Care Press the ASSIST button while your computer is on See the help file included with the VAIO Care for more information Pressing the ASSIST button while the computer is off launches the VAIO Care Rescue The VAIO Care Rescue can be used to recover your computer in case of em...

Page 37: ... Function page 45 Using the Built in Camera page 47 Using the Optical Disc Drive page 48 Using Memory Stick page 55 Using Other Modules Memory Cards page 62 Using the Internet page 66 Using the Network LAN page 67 Using the Wireless LAN page 68 Using the Wireless WAN page 73 Using the International Roaming Service page 79 Using the BLUETOOTH Function page 80 Using the GPS Function page 86 Using Fi...

Page 38: ...e built in speakers or the headphones Fn 2 F3 F4 volume control Changes the built in speaker volume level To increase the volume keep pressing the Fn F4 keys or press the Fn F4 keys and then the M or key To decrease the volume keep pressing the Fn F3 keys or press the Fn F3 keys and then the m or key Fn 8 F5 F6 brightness control Changes the LCD brightness of your computer screen To increase light...

Page 39: ...display output to the computer screen Use of multiple monitors may not be supported depending on the connected external display Fn F9 F10 zooming Changes the size of an image or a document displayed on some software To make the view look smaller and further away zoom out press the Fn F9 keys To make the view look bigger and closer zoom in press the Fn F10 keys See the help file included with the V...

Page 40: ...atically turn on and off according to ambient light intensity Additionally you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations To change the backlit keyboard settings 1 Click Start All Programs and VAIO Control Center 2 Click Keyboard and Mouse and Backlit Keyboard Ambient light intensity is measured by the ambient light sensor Blocking the ambient ...

Page 41: ...sing the Touch Pad By sliding your finger on the touch pad 1 you can move the pointer 2 on the computer screen With the pointer on your desired item or object press the left button zone or the right button zone to execute various commands or display menus ...

Page 42: ...e Description Active zone Slide your finger on this zone to move the pointer Left button zone Press anywhere on this zone to left click Right button zone Press anywhere on this zone to right click Vertical scroll zone Slide your finger vertically on this zone to scroll up and down ...

Page 43: ... twice in a row Right click Press the right button zone once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the active zone while pressing the left button zone Scroll vertically Slide two fingers vertically on the active zone or slide a finger on the vertical scroll zone the scroll function is available only with applications that sup...

Page 44: ...to recover the computer in case of emergency for example when the Windows does not start See Using the VAIO Care page 36 for more information WEB button While the computer is in Normal mode the WEB button launches the web browser assigned to the button by default While the computer is off the WEB button activates the Quick Web Access function and launches the web browser used with this function Se...

Page 45: ... the initial setup wizard Once you have completed the initial setup the web browser used with the Quick Web Access function launches just by pressing the WEB button from the next time Exiting the Quick Web Access Function To launch the Windows operating system you first need to exit the Quick Web Access function To exit the Quick Web Access function do any of the following Click the icon located a...

Page 46: ...e computer Turn off the computer before disconnecting the docking station While the Quick Web Access function is activated you cannot use the ASSIST button any function key except the F2 F3 and F4 keys in combination with the Fn key for shortcuts the Scr Lk key in combination with the Fn key for a shortcut any port and jack except the DC IN port the LAN port the USB ports and the headphones jack t...

Page 47: ...ra is in use The software installed on your computer varies depending on your computer s configurations To make a video call using Windows Live Messenger 1 Click Start All Programs and Windows Live Messenger You need to sign in to Windows Live Messenger to make a video call To display images from the built in camera 1 Click Start All Programs ArcSoft Webcam Suite and WebCam Companion 4 2 Click Cap...

Page 48: ...Drive Connecting the supplied or optional docking station to your computer enables you to use optical disc media with the computer Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer ...

Page 49: ...the docking station to your computer page 112 2 Insert a disc into the optical disc drive slot When the optical disc drive is on the vertical position slide a disc as illustrated below When the optical disc drive is on the horizontal position slide a disc with the label side facing upward ...

Page 50: ...PR PR PR P P 1 The DVD SuperMulti Drive on your docking station does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your docking station does not su...

Page 51: ...iting and use of an 8 cm disc adapter are not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media recorded in AVC or VC1 formats at high bit ...

Page 52: ... CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media When your docking station is equipped with a Blu ray Disc drive Blu ray Disc playback is available on your computer However the drive may not be able to play some Blu ray Disc content or the computer m...

Page 53: ...e labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the region code indicates all you can play this disc in most regions of the world If the region code for your residence area is different from the label you cannot play the disc on your computer ...

Page 54: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc burning software to copy files to the disc...

Page 55: ...rage You cannot use Memory Stick if you disable the Memory Stick Duo slot in the BIOS setup screen To enable the slot follow the steps in Disabling Built in Devices page 144 Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size M...

Page 56: ...ting and Removing Memory Stick To insert Memory Stick 1 Locate the Memory Stick Duo slot 2 Hold Memory Stick with the arrow pointing toward the slot 3 Carefully slide Memory Stick into the slot until it clicks into place Do not force the media into the slot ...

Page 57: ...to install the software Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot Before using Memory Stick Micro M2 be sure to insert it into an M2 Duo adaptor I...

Page 58: ...e volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot 2 Check that the media access indicator light is unlit 3 Push in Memory Stick toward the computer and release Memory Stick ejects 4 Pull Memory Stick out of the slot Be sure to remove Memory Stick gently or it may pop out unexpectedly ...

Page 59: ...atting the media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The size of the allo...

Page 60: ...60 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 61: ... it in or out of the slot Inserting Memory Stick with multiple conversion adaptors is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology The Memory Stick Duo slot on your computer does not support MagicGate technology of Memory Stick with capacity of up ...

Page 62: ...evices You cannot use SD memory cards if you disable the SD memory card slot in the BIOS setup screen To enable the slot follow the steps in Disabling Built in Devices page 144 Before you use the SD memory card The SD memory card slot on your computer can accommodate the following memory cards SD memory card SDHC memory card SDXC memory card For the latest information on compatible memory cards se...

Page 63: ...Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot When you insert the SD memory card into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 64: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the media access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 65: ...daptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Do not insert more than one memory card into the slot Improper insertion of the media may damage both your computer and the media Notes on using the SD memory card Your computer has been tested and found compati...

Page 66: ...ct your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 68 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with yo...

Page 67: ...cannot access LAN networks if you disable the LAN port in the BIOS setup screen To enable the port follow the steps in Disabling Built in Devices page 144 You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the LAN port on your computer If the LAN port is connected to one of the telephone lines mentioned below high electric current ...

Page 68: ...computer You cannot access wireless networks if you disable the wireless devices in the BIOS setup screen To enable the devices follow the steps in Disabling Built in Devices page 144 WLAN standard Frequency band Remarks IEEE 802 11a 5 GHz Available only on models compliant with the IEEE 802 11a b g n standard IEEE 802 11b g 2 4 GHz The IEEE 802 11g standard provides higher speed communications th...

Page 69: ...y vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment that includes existence of walls and materials of such walls Software in use Communications may be cut off depending on radio conditions Actual communication speed may not be as fast as the one displayed on your compute...

Page 70: ...ser authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protect...

Page 71: ...access point for more information 2 Turn on the WIRELESS switch 3 Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon on the taskbar 4 Click the switch next to Wi Fi to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 5 GHz band wireless LAN communications available on selected models only are disabled by default To e...

Page 72: ...g Wireless LAN Communications To stop wireless LAN communications Click the switch next to Wi Fi to toggle it to Off in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 73: ...one coverage The wireless WAN may not be available in some countries or regions Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer You cannot access wireless networks if you disable the wireless devices in the BIOS setup screen To enable the devices follow the steps in Disabling Built in Device...

Page 74: ...on see Starting the Wireless WAN Communications page 77 If you need to replace the SIM card follow the steps in To insert a SIM card page 74 To insert a SIM card 1 Turn off your computer 2 Insert a thin straight object such as a paper clip into the hole 1 in the SIM card holder 2 so that the holder pops out 3 Gently take hold of the SIM card holder and pull it out of the slot ...

Page 75: ...75 n N Using Your VAIO Computer Using the Wireless WAN 4 Remove the SIM card 3 by pushing it out from the base plate 5 Put the SIM card on the SIM card holder with its printed circuit side up ...

Page 76: ...the SIM card holder into the SIM card slot Do not touch the printed circuit on the SIM card Be sure to hold your computer firmly before inserting or removing the SIM card holder Do not damage the SIM card in any way either by bending or exerting pressure on the card ...

Page 77: ...mart Network or click the VAIO Smart Network icon on the taskbar 3 In the VAIO Smart Network window make sure that the switch next to Wireless WAN or supported carrier is On 4 Click the down arrow button next to the Wireless WAN or supported carrier switch and the Connect button to launch the preinstalled connection manager software supplied from a supported carrier and make a mobile broadband con...

Page 78: ...tions on the VAIO Mobile Broadband Setup to sign up with a supported carrier A long term contract may not be required Some carriers may offer prepaid plans such as one day usage Once you have finished signing up with the supported carrier with the VAIO Mobile Broadband Setup Wireless WAN in the VAIO Smart Network window will be replaced with the name of the carrier which you have selected and sign...

Page 79: ...se the SIM card is either in the operator SIM pack inside the carton box or already inserted in the SIM card slot If the SIM card is not provided with your computer you can purchase one from your preferred wireless carrier You cannot use the international roaming service if you disable the wireless devices or the LAN port in the BIOS setup screen To enable the devices or the port follow the steps ...

Page 80: ...e steps in Disabling Built in Devices page 144 BLUETOOTH Security The BLUETOOTH wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous BLUETOOTH devices from accessing your computer The first time two BLUETOOTH devices communicate a common passkey a password required for aut...

Page 81: ...ing the BLUETOOTH Function Communicating with Another BLUETOOTH Device You can connect your computer to a BLUETOOTH device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 82: ... BLUETOOTH function For information on setting up and using the BLUETOOTH function see Windows Help and Support 1 Turn on the WIRELESS switch 2 Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon on the taskbar 3 Click the switch next to BLUETOOTH to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on ...

Page 83: ...UETOOTH Function Stopping BLUETOOTH Communications To stop BLUETOOTH communications 1 Turn off the BLUETOOTH device that is communicating with your computer 2 Click the switch next to BLUETOOTH to toggle it to Off in the VAIO Smart Network window ...

Page 84: ...ard and electromagnetic interference in the environment All BLUETOOTH devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer w...

Page 85: ... channel congestion resulting in poor performance of the devices This is normal with BLUETOOTH technology and does not indicate a malfunction High speed communications between your computer and BLUETOOTH devices are available when they are compliant with BLUETOOTH high speed technology For the high speed communications enable both the wireless LAN and BLUETOOTH functions on the computer See the sp...

Page 86: ...ur computer You cannot use the GPS function if you disable the wireless devices in the BIOS setup screen To enable the devices follow the steps in Disabling Built in Devices page 144 To use the GPS function 1 Turn on the WIRELESS switch 2 Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon on the taskbar 3 Click the switch next to GPS to toggle it to On in the VAIO...

Page 87: ...ounts passwords etc for web sites in the Website Log On you can substitute fingerprint authentication for entering information required to access the password protected web sites For detailed information see the help file included with the TrueSuite To see the help file click Start All Programs TrueSuite and TrueSuite You may not be able to use the Website Log On feature depending on the web site ...

Page 88: ...on you must register your fingerprint s in your computer To register a fingerprint 1 Click Start All Programs TrueSuite and TrueSuite 2 Click Get Started 3 Follow the on screen instructions If the Windows password setting window appears set the Windows password See the help file included with the TrueSuite for more detailed information ...

Page 89: ...ve failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger flat in the center of the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor and scan from the top joint of the finger to the fingertip ...

Page 90: ... fingerprint sensor take about one second to scan your fingerprint You may not be able to register and or have your fingerprint s recognized if your finger is too dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Be sure to clean your fingertip s and the fingerprint sensor before swiping in order to keep ...

Page 91: ... your system you need to set the Windows password and configure your computer for fingerprint authentication For information on how to set the Windows password see Setting the Password page 132 To log onto Windows Swipe the registered finger across the fingerprint sensor when the Windows log on screen appears For detailed information see the help file included with the TrueSuite ...

Page 92: ...n combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer TPMs are defined by Trusted Computing Group TCG and also called security chips ...

Page 93: ...folder created in the My Documents folder or the Documents folder on your account The Personal Secure Drive The Personal Secure Drive is a virtual drive that is created by using the Personal Secure Drive feature and automatically encrypts data that is saved to it Do not change the following settings on the View tab in the Folder Options window displayed by clicking Folder and search options from O...

Page 94: ...data With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are hidden by default Folders containing key files C ProgramData Infineon C Users All Users Infineon C Users All Users is a shortcut to C ProgramData C Users account AppData Roaming Infineon...

Page 95: ...up archive file Default file name SPSystemBackup xml or SPSystemBackup_ your computer name xml Storage folder for automatic backup archive files Folder name Fixed SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file SPSystemBackup_ your computer name The folder is created as the subfolder for SPSystemBackup_ your computer name xml file Emergency recovery token file...

Page 96: ...e Default file name SpBackupArchive xml PSD backup file Default file name Drive name Personal Secure Drive fsb Owner password backup file Default file name SpOwner_ your computer name tpm Protocol file Default file name SpProtocol_ your computer name _ user name domain name txt ...

Page 97: ...ct the Security tab the M or m key to select Change TPM State and then the Enter key 3 Press the M or m key to select Enable and then the Enter key 4 Press the or key to select Exit select Exit Setup and then press the Enter key 5 After your system restarts select Execute in the confirmation window and then press the Enter key You can also disable the TPM and clear the TPM configuration in the BIO...

Page 98: ...fessional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenan...

Page 99: ... to initialize the TPM with the Infineon TPM Professional Package before enabling BitLocker Drive Encryption If you enable it without initializing the TPM a TPM owner password is not generated so you will not be able to configure the Infineon TPM Professional Package The Infineon TPM Professional Package does not make a backup copy of a file recovery password for BitLocker Drive Encryption An addi...

Page 100: ...puter and try again The VAIO logo does not appear when Fast BIOS Startup Settings on the VAIO Control Center is enabled Disable the settings with the VAIO Control Center page 170 3 Press the or key to select the Security tab the M or m key to select Change TPM State and then the Enter key 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Boot and then sele...

Page 101: ...sword to the USB flash memory device in the window for saving the recovery password 12 Follow the on screen instructions The encryption process will start Updating your BIOS with updating software such as the VAIO Update changes the BIOS settings back to the default You need to repeat the steps above again It takes several hours to complete the encryption process ...

Page 102: ...e various ports on the computer Using the Noise Canceling Headphones page 103 Connecting a Docking Station page 110 Connecting External Speakers or Headphones page 118 Connecting an External Display page 119 Selecting Display Modes page 126 Using the Multiple Monitors Function page 127 Connecting a USB Device page 129 ...

Page 103: ...d options in this section may not be available on your computer See the specifications to find out about the configuration of your computer Your computer is equipped with the Digital Noise Canceling processor that detects ambient noises and outputs an antiphase wave to reduce the noises You can use the noise canceling headphones as a microphone by using the built in microphone on the headphones ...

Page 104: ...ction The noise canceling function cannot be fully in effect unless you properly wear the headphones Be sure to fit earpieces of the headphones tightly into your ears If you feel that the noise canceling function has little effect adjust the earbud position in the earpieces of the noise canceling headphones or replace the earbuds with a pair in another size A pair of medium size earbuds is attache...

Page 105: ...etness in your environment In such a case disable the noise canceling function Use of a mobile phone may cause radio interference with the noise canceling headphones When using the headphones keep mobile phones away from the headphones Plugging or unplugging the noise canceling headphones generates noise This is normal and does not indicate a malfunction Be sure to take off the headphones from you...

Page 106: ...eadphones Plug the headphones cable into the headphones jack i The icon appears on the taskbar to indicate that the noise canceling function is enabled and a balloon message pops up from the icon When the icon is on the taskbar the noise canceling function is disabled Right click the icon and select Enable Noise Canceling Function from the menu ...

Page 107: ...e Canceling Optimization slider on the Noise Canceling Headphones window To adjust the effect of the noise canceling function 1 Right click the icon on the taskbar and select Settings 2 Drag the Noise Canceling Optimization slider to select your desired noise canceling level The slider should be at the center of the range to yield the optimum level Dragging the slider all the way to the maximum le...

Page 108: ...e to sound clearly while chatting or when you want to use the headphones as a microphone to record your own voice or sounds coming from your front To enable the microphone directivity function 1 Right click the icon on the taskbar and select Settings 2 Click the Microphone directivity tab and select the Enable the microphone directivity function check box 3 Click OK When ambient noises are extreme...

Page 109: ...ontrol Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab double click the speakers or headphones icon 5 Click the Enhancements tab 6 Click to select the Noise Canceling Function check box and click Modify Settings If the Disable all enhancements check box is selected click to cancel the check box 7 Click to select the Display a message when noise cance...

Page 110: ...e the specifications to find out about the configuration of your computer Locating Ports on the Docking Station A USB port 1 page 129 B USB port 2 page 129 C LAN port page 67 D HDMI output port page 122 E Monitor port page 120 F Connector cable G Security slot H DC IN port page 112 I Docking station connector page 112 page 115 J UNDOCK button page 115 K IN USE indicator page 115 Illuminates while ...

Page 111: ...t while using the docking station This may cause data damage or hardware malfunctions A USB port page 129 B Air vents C Optical disc drive page 48 D Power indicator Illuminates in green when the docking station is turned on blinks in orange while your computer is in Sleep mode and blinks in yellow while data access to the optical disc drive is in progress E Disc eject button page 44 page 48 Compli...

Page 112: ...he docking station to the supplied vertical stand Do not stand the docking station upside down Be sure to attach it as illustrated above left If you do not use the supplied vertical stand when using the docking station you can lay down the docking station as illustrated below 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet ...

Page 113: ...necting a Docking Station 3 Plug the cable connected to the AC adapter 2 into the DC IN port 3 on the docking station 4 Do not use the AC adapter supplied with your computer Be sure to use the AC adapter supplied with the docking station ...

Page 114: ...114 n N Using Peripheral Devices Connecting a Docking Station 4 Plug the docking station connector to both the docking station port and the DC IN port on your computer ...

Page 115: ... IN USE indicator light is lit may result in loss of unsaved data no response from the computer or a failure of the computer If the computer stops responding see What should I do if my computer or software stops responding page 166 Be sure to press the UNDOCK button and wait until the IN USE indicator light turns off before disconnecting the docking station from your computer even when the compute...

Page 116: ...ons such as using the graphics accelerator or accessing the optical disc drive or the USB port on the docking station 2 Press the UNDOCK button 1 and wait until the IN USE indicator light 2 turns off 3 Hold the docking station connector and unplug it from your computer If the IN USE indicator light is unlit you do not have to press the UNDOCK button ...

Page 117: ...from the computer as follows 1 Click Start the arrow next to the Shut down button and Undock 2 Make sure that a message balloon appears and the IN USE indicator light turns off Then unplug the docking station connector from the computer To disconnect the docking station completely from AC power unplug the AC adapter ...

Page 118: ...plied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on The noise canceling function does not work on sound output through external speakers Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 119: ...119 n N Using Peripheral Devices Connecting an External Display Connecting an External Display Some features and options in this section may not be available on your computer ...

Page 120: ...uter or via the docking station To connect a computer display or a projector 1 Plug the power cord 1 of your external display or the projector into an AC outlet 2 Connect the external display or the projector to the monitor port 2 on the computer or the docking station with a display cable 3 If necessary connect the headphones jack on the projector and the headphones jack 4 i on the computer with ...

Page 121: ... able to play or view any copyright protected content If the external computer display is equipped with an HDMI input port plug one end of an HDMI cable into the HDMI output port on the computer or the docking station and the other end into the HDMI input port on the computer display To connect a TFT DVI monitor use an HDMI to DVI D adapter to connect it to the HDMI output port on the computer or ...

Page 122: ... instructions see How do I change the sound output device page 207 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer or the docking station and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system If a device driver other than the one provided by Sony is use...

Page 123: ...123 n N Using Peripheral Devices Connecting an External Display See the manual that came with your TV for more information on installation and use The HDMI cable carries both video and audio signals ...

Page 124: ... 3D function 1 Connect the supplied or optional docking station to your computer page 112 2 Follow the steps in To connect a TV to your computer page 122 for connecting your 3D TV to the computer or the docking station with an HDMI cable and set up the TV configuration system 3 Press the Fn F7 keys and click Settings 4 Select External Display mode and change the settings to display images only on ...

Page 125: ...e for sound output For detailed instructions see How do I change the sound output device page 207 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HD...

Page 126: ...lay or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations and Functions with the Fn Key page 38 for more information When connecting the docking station to your computer you can also select a graphics mode with the Fn F7 keys See Selecting Graphics Modes page 141 for ...

Page 127: ... portions of your desktop across separate displays For example if you have an external display connected to your computer your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 128: ...set different colors on each display do not expand a single window across two displays or your software may not work properly 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Multiple Displays select Extend these displays and then click OK If Computer Display mode is selected as the graphics mode you cannot display content on the external display s conne...

Page 129: ... a mouse a floppy disk drive a speaker or a printer to your computer You cannot use USB devices if you disable the USB ports in the BIOS setup screen To enable the ports follow the steps in Disabling Built in Devices page 144 To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 130: ... can supply power If charging does not start when you connect a USB device to the USB port that can supply power disconnect the device and try connecting it again Notes on connecting a USB device You may need to install the driver software supplied with your USB device before use See the manual that came with the USB device for more information Be sure to use a USB printer compatible with your ver...

Page 131: ...settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 132 Using the VAIO Control Center page 139 Using the VAIO Power Management page 140 Selecting Graphics Modes page 141 Protecting Data from Unauthorized Use page 144 ...

Page 132: ... computer User password Allows the standard users to change some of the BIOS setup options as well as to start the computer To set the user password you must first set the machine password Entry of the power on password will be prompted after the VAIO logo appears to start your computer If you forget the machine password the password needs to be reset and a fee will be charged To reset the passwor...

Page 133: ... Center is enabled Disable the settings with the VAIO Control Center page 170 2 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 3 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 4 Select Password when Power On under Securi...

Page 134: ...r when Fast BIOS Startup Settings on the VAIO Control Center is enabled Disable the settings with the VAIO Control Center page 170 2 Enter the machine password and press the Enter key 3 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can...

Page 135: ...led Disable the settings with the VAIO Control Center page 170 2 Enter the machine password and press the Enter key 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New P...

Page 136: ...abled Disable the settings with the VAIO Control Center page 170 2 Enter the user password and press the Enter key 3 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 4 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Passw...

Page 137: ...In the New password and Confirm new password fields enter the password for your account 6 Click Create password See Windows Help and Support for more information on the Windows password To change the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Change your password 5 In the Current password field enter your ...

Page 138: ...e the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that you want to remove 6 Click Remove password ...

Page 139: ...ehavior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item is changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a s...

Page 140: ...r a power status icon appears on the taskbar This icon indicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your de...

Page 141: ...fications to find out about the configuration of your computer About Graphics Modes with Graphics Accelerators When connecting the docking station to your computer you can use two graphics modes Depending on the number of external displays connected to the computer and the docking station your computer automatically switches a graphics mode to the optimal graphics mode While a graphics mode select...

Page 142: ...station This mode is suitable for when you play a video game only on the external display s connected to the docking station The graphics accelerator on the computer is used to display images on the computer screen or the external display s connected to the computer and the graphics accelerator on the docking station is used to display images on the external display s connected to the docking stat...

Page 143: ...ress the Fn F7 keys 2 Click Settings 3 Select your desired graphics mode and click OK or Apply You can also select your desired display output destination in the Settings window If you use the Intel Wireless Display installed on selected models only disconnect the docking station from your computer or disconnect the external display s from the docking station and select External Display mode ...

Page 144: ...B Ports Memory Card Slot Memory Stick Duo slot and SD memory card slot Wireless Devices wireless LAN WiMAX wireless WAN BLUETOOTH and GPS functions LAN Device LAN port You cannot restrict use of the supplied or optional docking station connected to the docking station port on your computer and of peripheral devices connected to the docking station even if you disable the USB ports in the BIOS setu...

Page 145: ... screen does not appear restart the computer and try again 3 Press the or key to select Advanced 4 Press the M or m key to select your desired built in device and press the Enter key 5 Press the M or m key to select Disabled and press the Enter key To enable the device select Enabled instead of Disabled 6 If you want to disable more built in devices repeat steps 4 and 5 for each device 7 Press the...

Page 146: ... your computer Safety Information page 147 Care and Maintenance Information page 150 Handling Your Computer page 151 Handling the LCD Screen page 153 Using the Power Source page 154 Handling the Built in Camera page 155 Handling Discs page 156 Using the Battery Pack page 157 Handling Memory Stick page 158 Handling the Built in Storage Device page 159 Using Fingerprint Authentication page 160 Using...

Page 147: ...aptors out of reach of children There is a risk of swallowing them Power Source Do not place the AC adapter in contact with your skin Remove the AC adapter away from your body if it becomes warm and causes discomfort Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Never pull the cord itself Unplug your computer fr...

Page 148: ...r AC adapters with your VAIO computer The disassembly alteration of or tampering of any Sony battery pack Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as caused by dropping it on a hard surface If you are not using your computer for an extended period of t...

Page 149: ...a traffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 150: ...the case of carrying the computer spread out the cleaning cloth with no wrinkles on the keyboard before closing the LCD screen lid Built in Camera Clean the area on and around the built in camera with a soft dry cloth Do not rub the area too hard as it can be easily scratched Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcoho...

Page 151: ...xcessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Do not use your computer without installing the battery pack as ...

Page 152: ... VAIO Computer page 5 To avoid losing data when your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gentl...

Page 153: ...rm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Do not change the LCD screen orientation setting in the T...

Page 154: ... as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 155: ... in Camera Do not scratch or soil the area on and around the built in camera as it may cause poor quality images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 156: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 157: ...e longer charging time Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully...

Page 158: ...ry Stick dry Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on the label ...

Page 159: ...tored To prevent losing data you should be careful when handling your computer To avoid damaging your built in storage device Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power or restart your computer while reading or writing data to the ...

Page 160: ... the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management A fingerprint sensor may malfunction or be damaged if you scratch its surface with a solid...

Page 161: ...laced if the motherboard needs replacement In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configuration Be sure to make a backup copy of the data stored on the built in storage device before sending your computer for repair The built in storage device may be initialized ...

Page 162: ...cannot be solved and you need assistance visit the support web sites listed in Finding More about Your VAIO Computer page 5 Some features and options in this section may not be available on your computer Computer Operations page 164 System Update Security page 171 Recovery Recovery Media page 172 Partition page 175 Battery Pack page 176 Built in Camera page 178 Networking LAN Wireless LAN page 180...

Page 163: ...n N Troubleshooting Microphone page 201 Speakers page 202 Touch Pad page 204 Keyboard page 205 Floppy Disks page 206 Audio Video page 207 Memory Stick page 209 Peripherals page 210 Docking Station page 211 ...

Page 164: ... supply UPS make sure the power strip or UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Rein...

Page 165: ...rt your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC a...

Page 166: ...elete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack...

Page 167: ...ns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and push and hold the battery off button for about three seconds with a...

Page 168: ... for 10 to 15 seconds then restart your computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password What should I do if my game software does not work or it keeps crashing Check the web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver softwa...

Page 169: ...IOS functions to change the boot device order Follow these steps 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears The BIOS setup screen appears If the screen does not appear restart the computer and try again The VAIO logo does not appear when Fast BIOS Startup Settings on the VAIO Control Center is enabled Disable the settings with the VAIO Control Center page...

Page 170: ... the VAIO logo disappears If you have disabled the USB ports in the BIOS setup screen you cannot use the USB floppy disk drive connected to one of the USB ports To enable the ports follow the steps in Disabling Built in Devices page 144 Why doesn t the VAIO logo appear when I turn on my computer When Fast BIOS Startup Settings on the VAIO Control Center is enabled the VAIO logo does not appear To ...

Page 171: ... of Windows updates to my computer The Microsoft Windows operating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet to download the updates 1 Click Start and...

Page 172: ...rom Recovery Media and from the recovery area See the Recovery Backup and Troubleshooting Guide for more information How can I reinstall the original software and drivers You can restore the preinstalled software and drivers using the VAIO Care page 36 See the help file included with the VAIO Care for more information How do I check the volume of the recovery area Your built in storage device cont...

Page 173: ...puter is in Normal mode Use Recovery Media you created upon delivery of your computer You cannot use USB devices if you disable the USB ports in the BIOS setup screen To enable the ports follow the steps in Disabling Built in Devices page 144 3 Turn off the computer and turn it on once again If you are using the docking station the external optical disc drive or the USB flash drive press the F11 k...

Page 174: ...tom recovery Remove recovery contents 8 Follow the on screen instructions The above procedure involves system recovery The applications and data you added on the storage device before removing the data for system recovery will all be lost Once you have removed the data for system recovery you need the Recovery Media for later system recovery ...

Page 175: ...ppears click Yes If you are currently logged onto your computer as a standard user you may be prompted to enter an administrator name and password 3 Right click the C drive and select Shrink Volume 4 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and click Shrink 5 Right click Unallocated and select New Simple Volume 6 Follow the on screen instructions I...

Page 176: ...e the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life You can check the battery charge capacity...

Page 177: ... pack and my computer then enters Hibernate mode This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and push and hold the battery off button for about three seconds with a thin straight object such as a paper clip If this does not solve the problem remove the battery pack and install it once again If an extended battery pack is a...

Page 178: ...en you are viewing a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your computer Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction Why are captured im...

Page 179: ...the CPU performance See Selecting a Power Plan page 140 to check the current power plan What should I do if movie playback shows dropped frames while my computer is running on battery power The battery pack is running out of power Connect your computer to an AC outlet What should I do if captured images flicker This problem occurs when you use the camera under fluorescent lights due to a mismatch ...

Page 180: ...loser to any access point you may be using Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer Make sure power to the access point is on If you want to connect your computer to a wireless LAN access point using the 5 GHz band make sure the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands is selected for Wi Fi Settings in the VAIO Smart Netwo...

Page 181: ...ices page 144 What should I do if I cannot access the Internet Check the access point settings See the manual that came with your access point for more information Make sure your computer and the access point are connected to one another Move your computer away from obstacles or closer to any access point you may be using Make sure your computer is properly configured for Internet access Make sure...

Page 182: ...eless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 180 to change the settings How do I avoid data transfer interruptions While your computer is connected to an access point data transfer interruptions may occur if a large file is ex...

Page 183: ...f you are using a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with the wireless LAN function may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re ent...

Page 184: ... is lit on your computer Make sure the switch next to Wireless WAN is set to On in the VAIO Smart Network window Check that your connection manager software has detected the wireless WAN modem successfully It may take some time for the software to detect the wireless WAN modem For further information on the wireless WAN function visit the Sony online support web site Make sure the SIM card holder ...

Page 185: ... devices in the BIOS setup screen you cannot use the BLUETOOTH function To enable the devices follow the steps in Disabling Built in Devices page 144 What should I do if I cannot find the BLUETOOTH device I want to communicate with Check that the BLUETOOTH function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communic...

Page 186: ...distance between the two devices on the radio wave quality and on the operating system or the software in use Move your computer and BLUETOOTH devices closer to each other The 2 4 GHz band with which BLUETOOTH devices or wireless LAN devices work is used by various devices Although BLUETOOTH devices use the technology to minimize radio interference from other devices that use the same band such ra...

Page 187: ... with administrative rights Why can t I use the BLUETOOTH devices when I switch users If you switch users without logging off your system the BLUETOOTH devices will not work Be sure to log off before switching users To log off your system click Start the arrow next to the Shut down button and Log off Why can t I exchange business card data with a mobile phone The business card exchange function is...

Page 188: ...computer with the Ctrl Alt Delete keys may cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 150 for instructions What should I do if the disc does not slide out Make sure the docking station is connected to an AC power source Press the disc eject button on the docking station If the disc eject ...

Page 189: ...l Alt Delete keys may cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 150 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Ke...

Page 190: ...our desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc d...

Page 191: ...tent normally download and install the latest updates for Blu ray Disc playback software using the VAIO Update For information on how to use the VAIO Update see Updating Your Computer page 34 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an ...

Page 192: ...rom the BD R Disc media What should I do if my external optical disc drive does not work properly Make sure that your external optical disc drive is connected to an AC power source and the USB port If it is not connected the external optical disc drive may not work properly You cannot use USB devices if you disable the USB ports in the BIOS setup screen To enable the ports follow the steps in Disa...

Page 193: ...nction To enable the devices follow the steps in Disabling Built in Devices page 144 What should I do if I cannot obtain location information or if the current location obtained is incorrect Make sure the WIRELESS switch is on Make sure the switch next to Location Services or Wi Fi is set to On in the VAIO Smart Network window To successfully obtain location information your current location must ...

Page 194: ...ged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 22 for more information If the display output is directed to the external display press the Windows P keys twice and then press the Enter key to change the display output to the comput...

Page 195: ...r colors while using video image software or playing DVDs as it may cause unsuccessful playback display or unstable system operations Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is enabled it may be activated during DVD playback and prevent the playback from running successfully Some screen savers have been found to even change the ...

Page 196: ...ed to the HDMI output port Change the 3D playback settings To change the settings click located at the lower right corner of the PowerDVD BD window See the help file included with the PowerDVD BD for more information If the computer is connected to your 3D TV through an AV amplifier make sure the AV amplifier supports 3D playback Check the HDMI output resolution settings on the computer If the res...

Page 197: ...resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the total amount of the graphics and video memory available Right click on the desktop select Screen resolution and click Advanced Settings and the Adapter tab The displayed val...

Page 198: ...ck Display and Automatic Brightness Settings 3 Click to cancel the Adjust brightness automatically check box 4 Click OK What should I do if the external display remains blank Press the Windows P keys twice and then press the Enter key to change the display output to your computer screen How do I run Windows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Persona...

Page 199: ...lied or optional docking station to your computer you can use the graphics accelerator on the docking station and enhance your computer s performance To display images on your computer screen select Computer Display mode as the graphics mode To display images only on the external display s connected to the docking station select External Display mode and change the settings for the display output ...

Page 200: ...he bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click the Ports tab 4 Click to cancel the Enable bidirectional support check box 5 Click OK This disables the bidirectional communication functions of the...

Page 201: ...incorrectly configured To configure the sound input device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from...

Page 202: ...nd output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 207 You may not hear sound loud enough if an extended battery pack is attached to your computer Why is sound from the built in speakers distorted Depending on the Dolby playback mode sound from the built in speakers may be distorted during playback with the volum...

Page 203: ...roperly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed for computer use If your speakers have a muting button set the button to off If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volu...

Page 204: ...close the application window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press th...

Page 205: ...se steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check t...

Page 206: ...g the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart If you have disabled the USB ports in the BIOS setup screen you cannot use the USB floppy disk drive connected to one of the USB ports To enable the ports follow the steps in Disabling Built in Devices page 144 What should I do if I cannot write data to a floppy disk Make s...

Page 207: ...e Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you need to change the device for sound output 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound...

Page 208: ...How do I change the sound output device page 207 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select the sample rate and bit depth for example 48000 Hz 16 bit which the device supports 5 Click OK Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcor...

Page 209: ...ve data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 59 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory Stick Some versions of Memory Stick are equipped with an erasure prevention switch to protect d...

Page 210: ...if the port is working at all USB hubs may prevent a device from working because of a power distribution failure We recommend you connect the device directly to your computer without a hub If you have disabled the USB ports in the BIOS setup screen you cannot use any connected USB devices To enable the ports follow the steps in Disabling Built in Devices page 144 What should I do if I cannot use a...

Page 211: ...again Be sure to return to the originally logged on user before disconnecting the docking station from your computer Disconnecting it as any other user may cause malfunctions For switching users see Windows Help and Support Close certain software applications which are using the graphics accelerator such as game software video playback software or web browsers before disconnecting the docking stat...

Page 212: ...m backs the development and dissemination of products with functions that effectively reduce energy consumption For detailed information on the ENERGY STAR Program visit the following web sites http www energystar gov USA http www eu energystar org Europe This computer is designed in compliance with the ENERGY STAR standards and delivered with the following power saving settings that apply to the ...

Page 213: ...e United States and or other countries Blu ray Disc Blu ray Blu ray 3D the Blu ray Disc logo and the Blu ray 3D logo are trademarks of the Blu ray Disc Association The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners Roxio Easy Media...

Page 214: ...k of SanDisk Corporation PlaceEngine is a registered trademark of Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation ENERGY STAR and the ENERGY STAR mark are registered U S marks All other names of systems products and services are trademarks of their respective owners In th...

Page 215: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 216: ... 2011 Sony Corporation n ...

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