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Troubleshooting >
Speakers

Speakers

What should I do if I do not hear sound from the built-in speakers?

If you are using a program that has its own volume control, make sure the volume control is properly set. See the 
program's help file for more information.

The volume may have been turned off by the 

Fn

+

F2

 keys. Press them once again.

The volume may have been minimized by the 

Fn

+

F3

 keys. Keep pressing the 

Fn

+

F4

 keys to turn up the volume loud 

enough to hear sound.

Check the Windows volume controls by clicking the volume icon on the taskbar.

Your sound output device may have been incorrectly configured. To change the sound output device, see 

How do I 

change the sound output device? 

(page 122)

.

 

What should I do if my external speakers do not work?

Check the suggestions in 

What should I do if I do not hear sound from the built-in speakers

(page 118)

.

Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.

Make sure your speakers are designed for computer use.

If your speakers have a muting button, set the button to off.

If your speakers require external power, make sure the speakers are connected to a power source. See the manual that 
came with your speakers for more information.

  

Summary of Contents for VPCW12J1E/P

Page 1: ...N User Guide Personal Computer VPCW12 Series ...

Page 2: ... 32 Using the Built in Camera 33 Using Memory Stick 34 Using Other Modules Memory Cards 40 Using the Internet 44 Using the Network LAN 45 Using the Wireless LAN 46 Using the Bluetooth Function 53 Using Peripheral Devices 59 Connecting an Optical Disc Drive 60 Connecting External Speakers or Headphones 61 Connecting an External Display 62 Selecting Display Modes 64 Using the Multiple Monitors Funct...

Page 3: ...ng Discs 88 Using the Battery Pack 89 Handling Memory Stick 90 Handling the Built in Storage Device 91 Troubleshooting 92 Computer 93 System Security 100 Battery 101 Built in Camera 103 Networking 105 Bluetooth Technology 108 Display 112 Printing 116 Microphone 117 Speakers 118 Touch Pad 119 Keyboard 120 Floppy Disks 121 Audio Video 122 Memory Stick 123 Peripherals 124 Trademarks 125 Notice 127 ...

Page 4: ...e features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the VAIO Link web site at http www vaio link com About Models with Windows 7 Starter On models with the Windows 7 Starter operating system you cannot use some of the features available on models with other editions of the Windows 7 operating system Among those desc...

Page 5: ... information about solving common problems To view this on screen guide 1 Click Start All Programs and VAIO Documentation 2 Open the folder for your language 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language Windows Help and Support A comprehensive resource for...

Page 6: ...tion and visiting other Sony web sites For more about VAIO and becoming part of the growing VAIO community visit the web site at http www club vaio com For online purchases visit the web site at http www sonystyle europe com For other Sony products visit the web site at http www sony net When you contact VAIO Link by telephone have the serial number of your VAIO computer ready at hand The serial n...

Page 7: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 8: ...s level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye ...

Page 9: ...rted using your VAIO computer Locating Controls and Ports page 10 About the Indicator Lights page 16 Connecting a Power Source page 17 Using the Battery Pack page 18 Shutting Down Your Computer Safely page 25 Using the Power Saving Modes page 26 Updating Your Computer page 28 ...

Page 10: ... the following pages Front A Built in MOTION EYE camera page 33 B Built in MOTION EYE camera indicator page 16 C Built in microphone monaural D LCD screen page 85 E Keyboard page 30 F Touch pad page 32 G Left button page 32 H Right button page 32 I Num lock indicator page 16 J Caps lock indicator page 16 K Scroll lock indicator page 16 ...

Page 11: ...age 53 B WIRELESS indicator page 16 C Memory Stick Duo slot page 34 D Media Access indicator page 16 E SD memory card slot page 40 F Charge indicator page 16 G Disc drive indicator page 16 H Power switch I Power indicator page 16 Your computer supports only Duo size Memory Stick ...

Page 12: ...12 n N Getting Started Locating Controls and Ports Back A Battery connector page 18 ...

Page 13: ...13 n N Getting Started Locating Controls and Ports Right A Hi Speed USB USB 2 0 ports page 68 B Network LAN port page 45 C Security slot Support high full low speeds ...

Page 14: ...14 n N Getting Started Locating Controls and Ports Left A DC IN port page 17 B Air vent C Monitor port page 62 D Microphone jack page 67 E Headphones jack page 61 ...

Page 15: ...15 n N Getting Started Locating Controls and Ports Bottom A Built in speakers stereo B Air vent ...

Page 16: ...d is not in use Disc drive Illuminates while data access to the built in storage device is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator light is unlit Caps lock Press the Ca...

Page 17: ... the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable from the AC adapter 3 into the DC IN port 4 on the computer To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not int...

Page 18: ...ttery Pack The battery pack supplied with your computer is not fully charged at the time of delivery Installing Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 outward ...

Page 19: ... Started Using the Battery Pack 3 Slide the battery pack diagonally into the battery compartment until the projection 2 on either side of the battery compartment fits into the cut 3 on either side of the battery pack ...

Page 20: ...0 n N Getting Started Using the Battery Pack 4 Push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch inward to secure the battery pack on the computer ...

Page 21: ...utward 3 Slide the battery RELEASE latch 2 outward The battery pack is unlocked and its front side edge is slightly raised 4 Put your fingertip on the raised edge lift the battery pack in the direction of the arrow and slide it away from the computer Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony batter...

Page 22: ...es close to the maximum charge level you selected with the battery charge functions the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange p...

Page 23: ...rged battery pack does not affect the life of battery You can extend the life of your battery pack if you enable the battery care function of the Battery Charge Functions with the VAIO Control Center While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life becomes short To avoid loss of data while the computer...

Page 24: ...thods Decrease the LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 26 for more information Change the power saving settings on the Power Options See Using the VAIO Power Management page 77 for more information Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center ...

Page 25: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 26: ...of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while your...

Page 27: ... four seconds your computer will turn off automatically You will lose all unsaved data Using Hibernate Mode To activate Hibernate mode Press the Fn F12 keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Slide the power switch in the direction of G on the switch If ...

Page 28: ...pplications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and Go to VAIO Web Support and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Page 29: ... using your VAIO computer Using the Keyboard page 30 Using the Touch Pad page 32 Using the Built in Camera page 33 Using Memory Stick page 34 Using Other Modules Memory Cards page 40 Using the Internet page 44 Using the Network LAN page 45 Using the Wireless LAN page 46 Using the Bluetooth Function page 53 ...

Page 30: ... of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen an external display simultaneous output to both and multiple displays with both tha...

Page 31: ...his command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power switch to turn on the power For details on power management see Using the Power Saving Modes page 26 Combination Feature Function ...

Page 32: ...or pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the l...

Page 33: ...nstant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 3 and WebCam Companion 3 2 Click your desired icon in the main window For detailed information on how to use t...

Page 34: ...r external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick The Memory Stick Duo slot on your computer does not support 8 bit parallel data transfer h...

Page 35: ...and pointing toward the slot 3 Carefully slide Memory Stick into the slot until it clicks into place Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot ...

Page 36: ...e Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot To remove Memory Stick Do not remove Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot 2 Check that the Media Access indic...

Page 37: ...media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer to open the Computer window 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The...

Page 38: ...38 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 39: ... compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly Memory Stick with such copyrighted data...

Page 40: ...this slot to transfer data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 41: ...upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 42: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 43: ... is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availa...

Page 44: ... your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 46 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with your...

Page 45: ...required for LAN access ask your network administrator You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or busin...

Page 46: ...intly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption Temporal Key Integrity Protocol TKIP in addition to user aut...

Page 47: ...ices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between such devices the radio conditions the ambient environment that includes existenc...

Page 48: ...n Access Point Ad hoc An ad hoc network is a network in which a LAN is created only by wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 49: ...RELESS switch 2 Click the VAIO Smart Network icon on the taskbar 3 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 4 Click Start and Control Panel 5 Click View network status and tasks under Network and Internet 6 Click Set up a new connection or network 7 Select an option to specify the ad ...

Page 50: ...t supplied The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see th...

Page 51: ...con on the taskbar 4 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 5 Click or on the taskbar 6 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be a text string between 8 and 63 ch...

Page 52: ...ireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 53: ...nology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registere...

Page 54: ...ing the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 55: ... need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information 1 Turn on the WIRELESS switch 2 Click the VAIO Smart Network icon on the taskbar 3 Click the switch next to Bluetooth to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on ...

Page 56: ...uetooth Function Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window ...

Page 57: ... the same time on your computer Size of file being exchanged Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifi...

Page 58: ...nication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values Read the Bluetooth regulations guide before using the Bluetooth function The Bluetooth function may not work with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your compute...

Page 59: ...the various ports on the computer Connecting an Optical Disc Drive page 60 Connecting External Speakers or Headphones page 61 Connecting an External Display page 62 Selecting Display Modes page 64 Using the Multiple Monitors Function page 65 Connecting an External Microphone page 67 Connecting a USB Device page 68 ...

Page 60: ...disc operation program To connect an optical disc drive 1 Plug the power cord if any of your external optical disc drive 1 into an AC outlet 2 Choose the USB port 2 you prefer to use 3 Plug one end of a USB cable 3 into the USB port and the other end to the optical disc drive See the manual that came with your external optical disc drive for detailed instructions on connecting the USB cable to the...

Page 61: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 62: ...ternal Display Connecting an External Display You can connect an external display to your computer For example you can use the computer with a computer display or a projector Features and options in this section may not be available on your computer ...

Page 63: ...tor to your computer To connect a computer display or a projector 1 Plug the power cord 1 of your external display or the projector into the AC outlet 2 Connect the external display or the projector to the monitor port 2 on the computer with a display cable 3 If necessary connect the headphones jack on the projector and the headphones jack 4 i on the computer with a speaker cable 5 ...

Page 64: ...ector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations and Functions with the Fn Key page 30 for more information To select a display mode from the display settings 1 Right click on the desktop and s...

Page 65: ...ortions of your desktop across separate displays For example if you have an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 66: ...re using the Multiple Monitors function or the computer may not return to Normal mode If you set different colors on each display do not expand a single window across two displays or your software may not work properly 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Multiple Displays select Extend these displays and then click OK You can set the display...

Page 67: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 68: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 69: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 70: ... briefly describes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 71 Using the VAIO Control Center page 76 Using the VAIO Power Management page 77 ...

Page 71: ...assword is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on pa...

Page 72: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Page 73: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Page 74: ...ppears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press ...

Page 75: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Page 76: ...ior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a...

Page 77: ...ndicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your desired power plan in the Power Options window Change the ...

Page 78: ...tial damage Safety Information page 79 Care and Maintenance Information page 82 Handling Your Computer page 83 Handling the LCD Screen page 85 Using the Power Source page 86 Handling the Built in Camera page 87 Handling Discs page 88 Using the Battery Pack page 89 Handling Memory Stick page 90 Handling the Built in Storage Device page 91 ...

Page 79: ... not place your computer on porous surfaces such as rugs blankets couches beds or near draperies that may block its air vents Use only specified peripheral equipment and interface cables Power Source Do not place heavy objects on the power cord or this could cause a fire To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you...

Page 80: ... away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as dropping it on a hard surface If you are not using your computer for an extended period of time remove the battery pack from the computer to prevent damage to the battery pack If you have not used the battery pack for a considera...

Page 81: ...e potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of reach of children There is a risk of ...

Page 82: ... Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which...

Page 83: ...etically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance away from the set Do n...

Page 84: ...een may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your computer ...

Page 85: ...ual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the m...

Page 86: ...h other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 87: ... lens protection cover of the built in camera as it may cause scratches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 88: ...ingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 89: ...eratures between 10 C to 30 C Lower temperatures require longer charging time While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully charged it may be reaching the end of its life and should be repl...

Page 90: ...t Memory Stick get wet Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on ...

Page 91: ... configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard di...

Page 92: ...g VAIO Link Features and options in this section may not be available on your computer Computer page 93 System Security page 100 Battery page 101 Built in Camera page 103 Networking page 105 Bluetooth Technology page 108 Display page 112 Printing page 116 Microphone page 117 Speakers page 118 Touch Pad page 119 Keyboard page 120 Floppy Disks page 121 Audio Video page 122 Memory Stick page 123 Peri...

Page 93: ...external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then slide the power switch in the direction of G on the switch...

Page 94: ... computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work slide in the direction of G on the switch and hold the power switch for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then p...

Page 95: ...If the Windows Security window appears click Shut Down If this procedure does not work slide in the direction of G on the switch and hold the power switch until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power switch may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug ...

Page 96: ...his procedure does not work slide in the direction of G on the switch and hold the power switch until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power switch may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properl...

Page 97: ...ecause your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onetime Password message app...

Page 98: ... contact VAIO Link to reset it A reset fee will be charged How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to s...

Page 99: ...connected to the computer To boot your computer from the external device for example the USB floppy disk drive or the USB optical disc drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where the data for the system recovery i...

Page 100: ...ontrol Panel 2 Click System and Security 3 Click Action Center 4 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps Your computer must be connected to the Internet to downl...

Page 101: ...installed When should I recharge the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack If the battery pack quickly runs out of power after being fully charged it may be reaching the end of its life and shoul...

Page 102: ...running on battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 27 for information on how you can manually activate Hibernate mode ...

Page 103: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 82 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frames S...

Page 104: ...a images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfuncti...

Page 105: ... View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the po...

Page 106: ...slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporaril...

Page 107: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 105 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Page 108: ...t when the devices are within 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it may no...

Page 109: ...re in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop com...

Page 110: ...luetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to...

Page 111: ...evice that you want to connect using the A2DP and select Control 3 Click SCMS T Settings 4 Click to cancel the Connect to a device only if it supports SCMS T content protection check box What should I do if the Bluetooth icon is not displayed on the taskbar Make sure that the switch next to Bluetooth is set to On in the VAIO Smart Network window To display the Bluetooth icon on the taskbar follow ...

Page 112: ...g the Power Saving Modes page 26 for more information Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 18 for more information If the display output is directed to the external display press th...

Page 113: ...lect Screen resolution 2 Click Advanced settings 3 Click the Monitor tab 4 Select True Color 32 bit under Colors Do not change the display resolution or colors while using video image software or playing DVDs as it may cause unsuccessful playback display or unstable system operations Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is en...

Page 114: ...tion The video memory of your computer may be insufficient for displaying high resolution videos In such a case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the t...

Page 115: ...See Combinations and Functions with the Fn Key page 30 for more information How do I run Windows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Personalize 2 Select your desired theme from Aero Themes For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 116: ...er for more information If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Proper...

Page 117: ... is turned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 118: ...ing the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 122 What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 118 Make sure your speakers are properly connected and the volume ...

Page 119: ...k press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If this procedure doe...

Page 120: ...hese steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check...

Page 121: ...rive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a floppy disk M...

Page 122: ...tput port optical output port or headphones jack You need to change the sound output device if you want to hear sound from the device connected to a port such as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 122 Why do sound interruptions and or dropped frames occur when I play high definition videos such as ...

Page 123: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 37 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 124: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Page 125: ...stered trademarks of Intel Corporation Microsoft Windows Vista the Windows logo and BitLocker are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are tradema...

Page 126: ...f Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not s...

Page 127: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 128: ... 2009 Sony Corporation n ...

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