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Sony VPCSA4A4E, User Manual

The Sony VPCSA4A4E is an exceptional laptop with powerful features. To ensure a seamless user experience, a detailed User Manual is available for download, absolutely free of charge, from manualshive.com. This manual provides step-by-step instructions and valuable insights to maximize the potential of this extraordinary product.

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Troubleshooting >
Recovery / Recovery Media

6

Follow the on-screen instructions until the 

Select recovery type

 window appears.

7

Select 

Custom recovery - Remove recovery contents

.

8

Follow the on-screen instructions.

!

The above procedure involves system recovery. The applications and data you added on the storage device before removing the data for system 
recovery will all be lost.

Once you have removed the data for system recovery, you need the Recovery Media for later system recovery.

  

Summary of Contents for VPCSA4A4E

Page 1: ...N User Guide Personal Computer VPCSA Series VPCSB Series VPCSE Series ...

Page 2: ...ther Modules Memory Cards 62 Using the Internet 66 Using the Network LAN 67 Using the Wireless LAN 68 Using the Wireless WAN 73 Using the BLUETOOTH Function 78 Using Fingerprint Authentication 84 Using the TPM 89 Using Peripheral Devices 99 Connecting a Port Replicator 100 Connecting External Speakers or Headphones 107 Connecting an External Display 108 Selecting Display Modes 116 Using the Multip...

Page 3: ...in Storage Device 155 Using Fingerprint Authentication 156 Using the TPM 157 Troubleshooting 158 Computer Operations 160 System Update Security 166 Recovery Recovery Media 167 Partition 170 Battery Pack 171 Built in Camera 173 Networking LAN Wireless LAN 175 Wireless WAN 179 BLUETOOTH Technology 180 Optical Discs 183 Display 188 Printing 193 Microphone 194 Speakers 195 Touch Pad 197 Keyboard 198 F...

Page 4: ...d communications to provide you with a state of the art computing experience External views illustrated in this manual may look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the VAIO Support web site at http support vaio sony eu ...

Page 5: ...O computer 1 Printed Documentation Quick Start Guide An overview of components connection set up information etc Recovery Backup and Troubleshooting Guide Safety Regulations and Support Information Before activating the wireless functions such as the wireless LAN and BLUETOOTH technology read the Safety Regulations and Support Information carefully ...

Page 6: ...oubleshooting information To access VAIO User Guide click Start All Programs and VAIO Manual Windows Help and Support A comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer To access Windows Help and Support click Start and Help and Support or press and hold the Microsoft Windows key and press the F1 key ...

Page 7: ...port you will be asked for the serial number of the computer The serial number is a 15 digit number that can be found at the bottom of the VAIO Care window on the bottom or the back panel of the computer or inside the battery compartment Other sources for information about the VAIO computer are The VAIO Forum at http www sony eu discussions community en support vaio_and_computing which enables you...

Page 8: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 9: ...level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at or sli...

Page 10: ...omputer Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions Locating Controls and Ports page 11 About the Indicator Lights page 18 Connecting a Power Source page 19 Using the Battery Pack page 21 Shutting Down Your Computer Safely page 31 Using the Power Saving Modes page 32 Keeping Your Comput...

Page 11: ...mera page 46 B Built in camera indicator page 18 C Ambient light sensor page 41 page 191 page 192 Measures ambient light intensity for automatically adjusting the LCD brightness to an optimum level D Num lock indicator page 18 E Caps lock indicator page 18 F Scroll lock indicator page 18 G Keyboard page 39 H ASSIST button page 43 I WEB button page 43 J VAIO button page 43 K LCD screen page 149 L B...

Page 12: ...ge 42 E Fingerprint sensor 1 page 84 F Right button page 42 G WIRELESS switch page 68 page 73 page 78 H WIRELESS indicator page 18 I Charge indicator page 18 J Disc drive indicator page 18 K Built in microphone monaural L Numeric keypad 2 Use the numeric keypad to type numbers or to perform basic math calculations 1 On selected models only 2 On VPCSE Series only ...

Page 13: ...13 n N Getting Started Locating Controls and Ports Back A Air vent ...

Page 14: ... page 55 B Media access indicator page 18 C Security slot D SD memory card slot page 62 E Monitor port 2 page 109 F HDMI output port 2 page 111 G USB port 3 page 119 H USB ports 4 page 119 I LAN port 2 page 67 J DC IN port 2 page 19 1 Your computer supports only Duo size Memory Stick 2 Not accessible when your computer is attached to the port replicator 3 Compliant with the USB 2 0 3 0 standards U...

Page 15: ...15 n N Getting Started Locating Controls and Ports Left A Headphones jack page 107 B Optical disc drive page 47 C Manual eject hole page 183 ...

Page 16: ... cover 1 D Battery off button page 26 page 163 page 172 E SIM card cover 2 page 73 F Bottom cover 1 For detailed instructions on how to attach an extended battery pack see the manual that came with your extended battery pack While the extended battery pack is attached to your computer be sure to keep the removed connector cover for future use 2 On selected models only ...

Page 17: ...17 n N Getting Started Locating Controls and Ports Bottom without the bottom cover A Memory module page 137 B Battery connector page 21 ...

Page 18: ...cator light is lit Num lock Illuminates during Num lock mode In this mode you can use the numeric keys to type numbers or to perform basic math calculations To activate Num lock mode press the Fn Num Lk keys on models without the numeric keypad or the Num Lk key on models with the numeric keypad To deactivate Num lock mode press the key s a second time The indicator light turns off Caps lock Press...

Page 19: ... pack as it may cause the computer to malfunction Using the AC Adapter While your computer is directly connected to an AC power source and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the...

Page 20: ...uter completely from an AC power source unplug the AC adapter from the AC outlet Make sure that an AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 34 ...

Page 21: ... of delivery from an extended battery pack supplied with selected models only it may be referred to as the primary battery pack in this manual For detailed instructions on how to attach and charge an extended battery pack see the manual that came with your extended battery pack To install the battery pack 1 Turn off the computer close the LCD screen lid and unplug the AC adapter 2 Unscrew the two ...

Page 22: ...tting Started Using the Battery Pack 3 Slide the battery pack into the battery compartment in the direction of the arrow 4 Push the battery pack down into the compartment until the projection 3 clicks into place ...

Page 23: ...Pack 5 Replace the cover Make sure all the tabs on the cover are slid in place and push the cover in the direction of the arrow There are five tabs on VPCSA and VPCSB Series and six tabs on VPCSE Series 6 Replace and tighten the removed screws ...

Page 24: ...move the battery pack while your computer is on and not connected to the AC adapter 1 Turn off the computer close the LCD screen lid and unplug the AC adapter if plugged 2 Unscrew the two screws 1 slide the bottom cover in the direction of the arrow 2 and remove the cover Be careful not to lose the removed screws ...

Page 25: ...rted Using the Battery Pack 3 Pull and hold the tab in the direction of the arrow 3 and pull the battery pack in the direction of the arrow 4 4 Slide the battery pack away from the computer in the direction of the arrow ...

Page 26: ... battery pack is attached to the computer turn off the computer and remove the extended battery pack If this does not solve the problem push and hold the battery off button for about three seconds If the problem persists remove both battery packs and install them once again For your safety it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the q...

Page 27: ...attery pack charges close to the maximum charge level you selected the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange power indicator Th...

Page 28: ... data while the computer is running on the battery you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack runs out of power while the computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you should save your data frequently About the use of an ext...

Page 29: ... or the duration of use of the battery pack extends To get the most out of the battery pack check the battery charge capacity and change the battery settings To check the battery charge capacity 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and Battery Additionally you can enable the battery care function to extend the life of the battery pack ...

Page 30: ... LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 32 for more information Change the power saving settings on the Power Options See Using the VAIO Power Management page 131 for more information For more information on how to extend the battery life see the help file after following the steps in Checking the Battery Charge Capacity page 29 ...

Page 31: ... shut down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Save your data and close all running software applications 3 Click Start and the Shut down button After a short time the computer automatically turns off Make sure the power indicator light turns off ...

Page 32: ...loss of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while...

Page 33: ...ep mode Click Start the arrow next to the Shut down button and Sleep To return to Normal mode Press any key Press the power button on your computer If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose all unsaved data ...

Page 34: ... keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the power button for more than four seconds your computer will turn off automatically ...

Page 35: ...computer s efficiency security and functionality The VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on the computer Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update Click Start All Programs VAIO Care VAIO Software and VAIO Update Your computer must be connected to the I...

Page 36: ... download the updates Trend Micro 1 Click Start All Programs Trend Micro Titanium Maximum Security 2012 and Trend Micro Titanium Maximum Security 2012 2 Follow the on screen instructions McAfee 1 Click Start All Programs McAfee and McAfee Internet Security or McAfee Total Protection 2 Follow the on screen instructions Norton Internet Security 1 Click Start All Programs Norton Internet Security and...

Page 37: ...a problem is found on your computer The VAIO Care will provide appropriate measures to solve the problem To launch the VAIO Care Press the ASSIST button while your computer is on See the help file included with the VAIO Care for more information Pressing the ASSIST button while the computer is off launches the VAIO Care Rescue The VAIO Care Rescue can be used to recover your computer in case of em...

Page 38: ...tons page 43 Using the Quick Web Access Function page 44 Using the Built in Camera page 46 Using the Optical Disc Drive page 47 Using Memory Stick page 55 Using Other Modules Memory Cards page 62 Using the Internet page 66 Using the Network LAN page 67 Using the Wireless LAN page 68 Using the Wireless WAN page 73 Using the BLUETOOTH Function page 78 Using Fingerprint Authentication page 84 Using t...

Page 39: ...nd off the built in speakers or the headphones Fn 2 F3 F4 volume control Changes the volume level To increase the volume press the Fn F4 keys and then the M or key or keep pressing the Fn F4 keys To decrease the volume press the Fn F3 keys and then the m or key or keep pressing the Fn F3 keys Fn 8 F5 F6 brightness control Changes the LCD brightness of your computer screen To increase lighting inte...

Page 40: ...on the connected external display Fn F9 F10 zooming Changes the size of an image or a document displayed on some software To make the view look smaller and further away zoom out press the Fn F9 keys To make the view look bigger and closer zoom in press the Fn F10 keys See the help file included with the VAIO Control Center for more information Fn F12 hibernation Provides the lowest level of power ...

Page 41: ...ng to ambient light intensity Additionally you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations To change the backlit keyboard settings 1 Click Start All Programs and VAIO Control Center 2 Click Keyboard and Mouse and Backlit Keyboard Ambient light intensity is measured by the ambient light sensor Blocking the ambient light sensor may turn on the key...

Page 42: ...on 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically Slide your finger along the bottom edge to scroll horizontally Once vertical or horizontal scrolling is engaged you can move your finger in circles on...

Page 43: ...oes not start See Using the VAIO Care page 37 for more information WEB button While the computer is in Normal mode the WEB button launches the web browser assigned to the button by default While the computer is off the WEB button activates the Quick Web Access function and launches the web browser used with this function See Using the Quick Web Access Function page 44 for more information The WEB ...

Page 44: ...in this section may not be available on your computer Activating the Quick Web Access Function To activate the Quick Web Access function your computer must be off To activate the Quick Web Access function 1 Press the WEB button on the computer 2 Follow the instructions in the initial setup wizard Once you have completed the initial setup the web browser used with the Quick Web Access function laun...

Page 45: ...e or restrictions on the Quick Web Access function click the icon located at the lower right corner of the screen Notes on Using the Quick Web Access Function While the Quick Web Access function is activated you cannot use the ASSIST button the Scr Lk key in combination with the Fn key for a shortcut any port and jack except the DC IN port the LAN port the USB ports and the headphones jack the Mem...

Page 46: ...ra is in use The software installed on your computer varies depending on your computer s configurations To make a video call using Windows Live Messenger 1 Click Start All Programs and Windows Live Messenger You need to sign in to Windows Live Messenger to make a video call To display images from the built in camera 1 Click Start All Programs ArcSoft Webcam Suite and WebCam Companion 4 2 Click Cap...

Page 47: ...y not be available on your computer See the specifications to find out about the configuration of your computer You cannot use optical discs if you disable the optical disc drive in the BIOS setup screen To enable the drive follow the steps in Disabling Built in Devices page 133 To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out ...

Page 48: ... disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tray when placing removing a disc onto from the tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Page 49: ... PR PR PR PR PR P P 1 The DVD SuperMulti Drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your computer does not support B...

Page 50: ...iting is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media recorded in AVC or VC1 formats at high bit rates Region settings are require...

Page 51: ... and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media When your computer is equipped with a Blu ray Disc drive Blu ray Disc playback is available on your computer However the drive may not be ...

Page 52: ...ea is different from the label you cannot play the disc on your computer To find out the region code for your residence area see the following table Residence area Region code Residence area Region code Residence area Region code Africa 5 Australia 4 China 6 Europe 2 Hong Kong 3 India 5 Indonesia 3 Japan 2 Korea 3 Kuwait 2 Malaysia 3 New Zealand 4 Philippines 3 Russia 5 Saudi Arabia 2 Singapore 3 ...

Page 53: ...tical disc drive from the All disk drives list and click Properties 5 Click the DVD Region tab 6 Select an appropriate region from the list and click OK You can change the region code only a limited number of times When you have exceeded this number the drive s region code is permanently assigned and you will not be able to change it again Reconfiguring your computer does not reset this count Any ...

Page 54: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc...

Page 55: ...rage You cannot use Memory Stick if you disable the Memory Stick Duo slot in the BIOS setup screen To enable the slot follow the steps in Disabling Built in Devices page 133 Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size M...

Page 56: ...ting and Removing Memory Stick To insert Memory Stick 1 Locate the Memory Stick Duo slot 2 Hold Memory Stick with the arrow pointing toward the slot 3 Carefully slide Memory Stick into the slot until it clicks into place Do not force the media into the slot ...

Page 57: ...to install the software Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot Before using Memory Stick Micro M2 be sure to insert it into an M2 Duo adaptor I...

Page 58: ...e volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot 2 Check that the media access indicator light is unlit 3 Push in Memory Stick toward the computer and release Memory Stick ejects 4 Pull Memory Stick out of the slot Be sure to remove Memory Stick gently or it may pop out unexpectedly ...

Page 59: ...atting the media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The size of the allo...

Page 60: ...60 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 61: ... it in or out of the slot Inserting Memory Stick with multiple conversion adaptors is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology The Memory Stick Duo slot on your computer does not support MagicGate technology of Memory Stick with capacity of up ...

Page 62: ...evices You cannot use SD memory cards if you disable the SD memory card slot in the BIOS setup screen To enable the slot follow the steps in Disabling Built in Devices page 133 Before you use the SD memory card The SD memory card slot on your computer can accommodate the following memory cards SD memory card SDHC memory card SDXC memory card For the latest information on compatible memory cards se...

Page 63: ...Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot When you insert the SD memory card into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 64: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the media access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 65: ...daptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Do not insert more than one memory card into the slot Improper insertion of the media may damage both your computer and the media Notes on using the SD memory card Your computer has been tested and found compati...

Page 66: ...ct your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 68 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with yo...

Page 67: ...he computer is attached to the optional port replicator You cannot access LAN networks if you disable the LAN port in the BIOS setup screen To enable the port follow the steps in Disabling Built in Devices page 133 You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the LAN port on your computer If the LAN port is connected to one o...

Page 68: ...computer You cannot access wireless networks if you disable the wireless devices in the BIOS setup screen To enable the devices follow the steps in Disabling Built in Devices page 133 WLAN standard Frequency band Remarks IEEE 802 11a 5 GHz Available only on models compliant with the IEEE 802 11a b g n standard IEEE 802 11b g 2 4 GHz The IEEE 802 11g standard provides higher speed communications th...

Page 69: ...y vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment that includes existence of walls and materials of such walls Software in use Communications may be cut off depending on radio conditions Actual communication speed may not be as fast as the one displayed on your compute...

Page 70: ...ser authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protect...

Page 71: ...point for more information 2 Turn on the WIRELESS switch 3 Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon on the taskbar 4 Click the switch next to Wireless LAN to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 5 GHz band wireless LAN communications available on selected models only are disabled by default To e...

Page 72: ...ireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 73: ... you disable the wireless devices in the BIOS setup screen To enable the devices follow the steps in Disabling Built in Devices page 133 Inserting a SIM Card To use the wireless WAN function you first need to insert a SIM card into the SIM card holder on your computer Your SIM card is contained within a base plate about the size of a credit card Depending on your country and model you might receiv...

Page 74: ...74 n N Using Your VAIO Computer Using the Wireless WAN To insert a SIM card 1 Turn off your computer 2 Open the SIM card cover on the bottom of the computer ...

Page 75: ...e Wireless WAN 3 Remove the SIM card 1 by pushing it out from the base plate 4 Slide the SIM card holder in the direction of the arrow 2 and then lift the holder 5 Insert the SIM card into the SIM card holder with its printed circuit side up ...

Page 76: ...en slide the holder in the direction of the arrow 3 Do not touch the printed circuit on the SIM card Be sure to hold your computer firmly before inserting or removing the card Do not damage the SIM card in any way either by bending or exerting pressure on the card 7 Close the SIM card cover ...

Page 77: ...n the VAIO Smart Network window make sure that the switch next to Wireless WAN is On 4 Click the down arrow button next to the Wireless WAN switch and the Connect button to launch your connection manager software or the preinstalled software from a telecom operator depending on your model or country 5 Enter your PIN code when prompted 6 Click Connect 7 If requested enter the APN information of you...

Page 78: ...eps in Disabling Built in Devices page 133 BLUETOOTH Security The BLUETOOTH wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous BLUETOOTH devices from accessing your computer The first time two BLUETOOTH devices communicate a common passkey a password required for authent...

Page 79: ...ing the BLUETOOTH Function Communicating with Another BLUETOOTH Device You can connect your computer to a BLUETOOTH device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 80: ... BLUETOOTH function For information on setting up and using the BLUETOOTH function see Windows Help and Support 1 Turn on the WIRELESS switch 2 Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon on the taskbar 3 Click the switch next to BLUETOOTH to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on ...

Page 81: ...UETOOTH Function Stopping BLUETOOTH Communications To stop BLUETOOTH communications 1 Turn off the BLUETOOTH device that is communicating with your computer 2 Click the switch next to BLUETOOTH to toggle it to Off in the VAIO Smart Network window ...

Page 82: ...ard and electromagnetic interference in the environment All BLUETOOTH devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer w...

Page 83: ... channel congestion resulting in poor performance of the devices This is normal with BLUETOOTH technology and does not indicate a malfunction High speed communications between your computer and BLUETOOTH devices are available when they are compliant with BLUETOOTH high speed technology For the high speed communications enable both the wireless LAN and BLUETOOTH functions on the computer See the sp...

Page 84: ...or quick web site access Once you have registered your user information user accounts passwords etc for web sites in the Website Log On you can substitute fingerprint authentication for entering information required to access the password protected web sites For detailed information see the help file included with the TrueSuite To see the help file click Start All Programs TrueSuite and TrueSuite ...

Page 85: ...on you must register your fingerprint s in your computer To register a fingerprint 1 Click Start All Programs TrueSuite and TrueSuite 2 Click Get Started 3 Follow the on screen instructions If the Windows password setting window appears set the Windows password See the help file included with the TrueSuite for more detailed information ...

Page 86: ...ve failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger flat in the center of the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor and scan from the top joint of the finger to the fingertip ...

Page 87: ... fingerprint sensor take about one second to scan your fingerprint You may not be able to register and or have your fingerprint s recognized if your finger is too dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Be sure to clean your fingertip s and the fingerprint sensor before swiping in order to keep ...

Page 88: ... your system you need to set the Windows password and configure your computer for fingerprint authentication For information on how to set the Windows password see Setting the Password page 124 To log onto Windows Swipe the registered finger across the fingerprint sensor when the Windows log on screen appears For detailed information see the help file included with the TrueSuite ...

Page 89: ... In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer TPMs are defined by Trusted Computing Group TCG and also called security chips ...

Page 90: ...folder created in the My Documents folder or the Documents folder on your account The Personal Secure Drive The Personal Secure Drive is a virtual drive that is created by using the Personal Secure Drive feature and automatically encrypts data that is saved to it Do not change the following settings on the View tab in the Folder Options window displayed by clicking Folder and search options from O...

Page 91: ...data With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are hidden by default Folders containing key files C ProgramData Infineon C Users All Users Infineon C Users All Users is a shortcut to C ProgramData C Users account AppData Roaming Infineon...

Page 92: ...up archive file Default file name SPSystemBackup xml or SPSystemBackup_ your computer name xml Storage folder for automatic backup archive files Folder name Fixed SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file SPSystemBackup_ your computer name The folder is created as the subfolder for SPSystemBackup_ your computer name xml file Emergency recovery token file...

Page 93: ...e Default file name SpBackupArchive xml PSD backup file Default file name Drive name Personal Secure Drive fsb Owner password backup file Default file name SpOwner_ your computer name tpm Protocol file Default file name SpProtocol_ your computer name _ user name domain name txt ...

Page 94: ... key 3 Press the M or m key to select Enable and then the Enter key 4 Press the or key to select Exit select Exit Setup and then press the Enter key 5 After your system restarts select Execute in the confirmation window and then press the Enter key You can also disable the TPM and clear the TPM configuration in the BIOS setup screen Before enabling the TPM be sure to set the power on password to p...

Page 95: ...fessional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenan...

Page 96: ... to initialize the TPM with the Infineon TPM Professional Package before enabling BitLocker Drive Encryption If you enable it without initializing the TPM a TPM owner password is not generated so you will not be able to configure the Infineon TPM Professional Package The Infineon TPM Professional Package does not make a backup copy of a file recovery password for BitLocker Drive Encryption An addi...

Page 97: ...rity tab the M or m key to select Change TPM State and then the Enter key 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Boot and then select Enabled for External Device Boot 6 Press the M or m key to select Boot Priority and then the Enter key 7 Press the F5 or F6 key to change the boot device order so that Internal Hard Disk is listed higher than Exte...

Page 98: ...uter Using the TPM Updating your BIOS with updating software such as the VAIO Update changes the BIOS settings back to the default You need to repeat the steps above again It takes several hours to complete the encryption process ...

Page 99: ...O computer by using the various ports on the computer Connecting a Port Replicator page 100 Connecting External Speakers or Headphones page 107 Connecting an External Display page 108 Selecting Display Modes page 116 Using the Multiple Monitors Function page 117 Connecting a USB Device page 119 ...

Page 100: ...r computer Simultaneous use of the MONITOR port and the HDMI output port on the port replicator is not possible A DC IN indicator Illuminates while the port replicator is powered B DC IN port page 101 C USB ports 1 page 119 D LAN ports 2 page 67 E HDMI output port page 111 F MONITOR port page 109 G Security slot 1 Compliant with the USB 2 0 standard 2 The port replicator has a protective sticker c...

Page 101: ...ttaching it to the port replicator Do not move your computer when it is attached to the port replicator This may detach the port replicator and cause damage to both units The monitor port the HDMI output port and the LAN port on your computer is not accessible when the computer is attached to the port replicator Use the MONITOR port the HDMI output port or the LAN port on the port replicator for c...

Page 102: ...f the computer You may find it difficult to remove the port replicator connector cover as it is tight in place on your computer Do not exert extra pressure when removing the cover so as not to damage the computer or the port replicator connector cover Be sure to keep the removed port replicator connector cover for future use ...

Page 103: ...Align the rear bottom corners of the computer with the guides on the port replicator If an optional extended battery pack is attached to your computer slide the tab 1 in the direction of the arrow to lift the connector 2 on the port replicator to attach the computer ...

Page 104: ...een your computer and the port replicator When the extended battery pack is not attached to your computer slide the tab 1 in the opposite direction of the arrow to lower the connector 2 Attaching the computer while the connector 2 is in the lifted position may damage the connectors 6 Gently push down the computer until it clicks into place 7 Lift open the LCD screen lid and turn on the computer ...

Page 105: ...f unsaved data be sure to turn off your computer before disconnecting it from the port replicator When the battery pack is running out of power disconnecting your computer from the port replicator may result in loss of unsaved data To disconnect your computer from the port replicator 1 Lift the computer away from the port replicator ...

Page 106: ...of the computer It is extremely important that you replace the port replicator connector cover after disconnecting your computer from the port replicator If the connector is left uncovered dust may get inside and damage the computer To disconnect the port replicator completely from an AC power source unplug the AC adapter ...

Page 107: ...nnect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 108: ...g on the type or bit rate of the video You may be able to solve this problem by lowering the screen resolution of the display Follow the steps in Why doesn t my screen display a video page 191 to change the screen resolution If disconnecting the external display from the optional port replicator does not automatically change the LCD resolution of your computer change the current display settings T...

Page 109: ...puter display or a projector The monitor port on your computer is not accessible when the computer is attached to the port replicator 1 Plug the power cord 1 of your external display or the projector into an AC outlet 2 Connect the external display or the projector to the monitor port 2 on the computer or the port replicator with a display cable 3 If necessary connect the headphones jack on the pr...

Page 110: ... able to play or view any copyright protected content If the external computer display is equipped with an HDMI input port plug one end of an HDMI cable into the HDMI output port on the computer or the port replicator and the other end into the HDMI input port on the computer display To connect a TFT DVI monitor use an HDMI to DVI D adapter to connect it to the HDMI output port on the computer or ...

Page 111: ... instructions see How do I change the sound output device page 200 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer or the port replicator and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system If a device driver other than the one provided by Sony is use...

Page 112: ...112 n N Using Peripheral Devices Connecting an External Display See the manual that came with your TV for more information on installation and use The HDMI cable carries both video and audio signals ...

Page 113: ...r with an HDMI cable Be sure to follow the instructions in the manuals that came with your VAIO computer when viewing 3D images Be sure to use the 3D glasses specified by the TV manufacturer while viewing 3D images See the manual that came with your 3D TV for detailed information on the 3D function 1 Follow the steps in To connect a TV to your computer page 111 for connecting your 3D TV to the com...

Page 114: ... the 3D function and click Auto Detect You can change the screen resolution of your computer Click located at the lower right corner of the PowerDVD BD window and the menu item for changing the screen resolution See the help file included with the PowerDVD BD for more information 6 Insert Blu ray 3D Disc media into the optical disc drive ...

Page 115: ...e for sound output For detailed instructions see How do I change the sound output device page 200 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HD...

Page 116: ...may not be able to display the same content on your computer screen and the external display or projector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations and Functions with the Fn Key page 39 for mo...

Page 117: ... portions of your desktop across separate displays For example if you have an external display connected to your computer your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 118: ...ple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function or the computer may not return to Normal mode If you set different colors on each display do not expand a single window across two displays or your software may not work properly 1 Right click on the desktop and select Screen resolution 2 Click the drop down ...

Page 119: ... a mouse a floppy disk drive a speaker or a printer to your computer You cannot use USB devices if you disable the USB ports in the BIOS setup screen To enable the ports follow the steps in Disabling Built in Devices page 133 To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 120: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 121: ...ther things you will learn how to use and customize the look of your Sony software and utilities Selecting Performance Modes page 122 Setting the Password page 124 Using the VAIO Control Center page 130 Using the VAIO Power Management page 131 Changing the Display Language page 132 Protecting Data from Unauthorized Use page 133 Protecting the Hard Disk page 135 ...

Page 122: ...e modes STAMINA mode for lower power consumption or SPEED mode for faster performance While any software application that prevents your computer from changing the performance mode is in use selecting another mode with the performance selector switch may not change the performance mode In such a case close the application The selected mode will automatically be activated Changing the performance mo...

Page 123: ...nce mode Find out which mode is selected with the performance selector switch Find out which performance mode icon is displayed on the Windows desktop notification area Type of Mode Description STAMINA mode Uses the Intel Graphics Media Accelerator and disables some hardware devices on your computer to conserve battery power SPEED mode Uses the AMD Radeon Graphics to provide faster performance ...

Page 124: ... computer User password Allows the standard users to change some of the BIOS setup options as well as to start the computer To set the user password you must first set the machine password Entry of the power on password will be prompted after the VAIO logo appears to start your computer If you forget the machine password the password needs to be reset and a fee will be charged To reset the passwor...

Page 125: ...Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 3 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 4 Select Password when Power On under Security and press the Enter key 5 Change the setting from Disabled to Enabled 6 Press...

Page 126: ...the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key To change or remove the power on password machine password 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears The BIOS setup screen appears If the screen does not appear restart the computer and try again 2 Enter the machine password and press t...

Page 127: ...r password and press the Enter key 3 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 4 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the or...

Page 128: ...In the New password and Confirm new password fields enter the password for your account 6 Click Create password See Windows Help and Support for more information on the Windows password To change the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Change your password 5 In the Current password field enter your ...

Page 129: ...e the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that you want to remove 6 Click Remove password ...

Page 130: ...ehavior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item is changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a s...

Page 131: ...r a power status icon appears on the taskbar This icon indicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your de...

Page 132: ...or information on how to connect the computer to the Internet see Using the Internet page 66 To install a language pack 1 Click Start All Programs and Windows Update 2 Click xx number optional updates are available 3 Select the desired language pack from the list 4 Click OK to start the download and installation of the selected language pack To change the display language 1 Click Start Control Pan...

Page 133: ...to disable the following built in devices and prohibit external connections and communications USB Ports Memory Card Slot Memory Stick Duo slot and SD memory card slot Optical Disc Drive built in optical disc drive Wireless Devices wireless LAN WiMAX wireless WAN BLUETOOTH and GPS functions LAN Device LAN port The built in devices you can disable depend on the model you purchased ...

Page 134: ... and try again 2 Press the or key to select Advanced 3 Press the M or m key to select your desired built in device and press the Enter key 4 Press the M or m key to select Disabled and press the Enter key To enable the device select Enabled instead of Disabled 5 If you want to disable more built in devices repeat steps 3 and 4 for each device 6 Press the or key to select Exit select Exit Setup and...

Page 135: ...function protects your hard disk drive against shock hazards See the specifications to find out about the configuration of your computer Be aware that the hard disk drive protection function does not work for the solid state drive The hard disk drive protection function is designed to minimize possibilities of damage to hard disk drives and user data It does not ensure 100 data protection under an...

Page 136: ...ule You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony service support center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer ...

Page 137: ... components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power sources battery pack and AC adapter ...

Page 138: ...e to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with car...

Page 139: ...ut down the computer and disconnect all peripheral devices 2 Wait about an hour until the computer cools down 3 Unscrew the two screws 1 slide the bottom cover in the direction of the arrow 2 and remove the cover Be careful not to lose the removed screws 4 Touch a metal object to discharge static electricity 5 Remove the battery pack page 24 ...

Page 140: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 141: ...careful not to touch the wires and the projections inside the bottom cover Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the cover and the removed screws and then t...

Page 142: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 143: ... your computer Safety Information page 144 Care and Maintenance Information page 146 Handling Your Computer page 147 Handling the LCD Screen page 149 Using the Power Source page 150 Handling the Built in Camera page 151 Handling Discs page 152 Using the Battery Pack page 153 Handling Memory Stick page 154 Handling the Built in Storage Device page 155 Using Fingerprint Authentication page 156 Using...

Page 144: ...mory Stick adaptors out of reach of children There is a risk of swallowing them Power Source Do not place the AC adapter in contact with your skin Remove the AC adapter away from your body if it becomes warm and causes discomfort Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Never pull the cord itself Unplug you...

Page 145: ... period of time remove the battery pack from the computer to prevent damage to the battery pack If you have not used the battery pack for a considerable amount of time the remaining battery life may become short This is normal and does not indicate a malfunction The battery pack will gradually discharge over time even while not in use Connect the AC adapter to your computer and recharge the batter...

Page 146: ...surface could damage the screen Built in Camera Clean the area on and around the built in camera with a soft dry cloth Do not rub the area too hard as it can be easily scratched Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For norma...

Page 147: ...ght Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Do not use your computer without installing the battery pack as it ma...

Page 148: ... VAIO Computer page 5 To avoid losing data when your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gentl...

Page 149: ... residual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of...

Page 150: ... as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 151: ... in Camera Do not scratch or soil the area on and around the built in camera as it may cause poor quality images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 152: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 153: ...ger charging time Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully char...

Page 154: ...ry Stick dry Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on the label ...

Page 155: ...tored To prevent losing data you should be careful when handling your computer To avoid damaging your built in storage device Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power or restart your computer while reading or writing data to the ...

Page 156: ... the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management A fingerprint sensor may malfunction or be damaged if you scratch its surface with a solid...

Page 157: ...laced if the motherboard needs replacement In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configuration Be sure to make a backup copy of the data stored on the built in storage device before sending your computer for repair The built in storage device may be initialized ...

Page 158: ...not be solved and you need assistance visit the support web sites listed in Finding More about Your VAIO Computer page 5 Some features and options in this section may not be available on your computer Computer Operations page 160 System Update Security page 166 Recovery Recovery Media page 167 Partition page 170 Battery Pack page 171 Built in Camera page 173 Networking LAN Wireless LAN page 175 Wi...

Page 159: ...159 n N Troubleshooting Speakers page 195 Touch Pad page 197 Keyboard page 198 Floppy Disks page 199 Audio Video page 200 Memory Stick page 202 Peripherals page 203 ...

Page 160: ...ged into a power strip or an uninterruptible power supply UPS make sure the power strip or UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remov...

Page 161: ...rt your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC a...

Page 162: ...elete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack...

Page 163: ...ns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and push and hold the battery off button for about three seconds with a...

Page 164: ...hen restart your computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password What should I do if my game software does not work or it keeps crashing Check the web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver software On some VAIO models ...

Page 165: ... 4 Press the F5 or F6 key to change the boot device order 5 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer a...

Page 166: ... of Windows updates to my computer The Microsoft Windows operating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet to download the updates 1 Click Start and...

Page 167: ...stem from Recovery Media and from the recovery area See the Recovery Backup and Troubleshooting Guide for more information How can I reinstall the original software and drivers You can restore the preinstalled software and drivers using the VAIO Care page 37 See the help file included with the VAIO Care for more information How do I check the volume of the recovery area Your built in storage devic...

Page 168: ... into the optical disc drive or connect the USB flash drive not supplied to the USB port while the computer is in Normal mode Use Recovery Media you created upon delivery of your computer You cannot use USB devices if you disable the USB ports in the BIOS setup screen To enable the ports follow the steps in Disabling Built in Devices page 133 3 Turn off the computer and turn it on once again If yo...

Page 169: ...tom recovery Remove recovery contents 8 Follow the on screen instructions The above procedure involves system recovery The applications and data you added on the storage device before removing the data for system recovery will all be lost Once you have removed the data for system recovery you need the Recovery Media for later system recovery ...

Page 170: ...ppears click Yes If you are currently logged onto your computer as a standard user you may be prompted to enter an administrator name and password 3 Right click the C drive and select Shrink Volume 4 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and click Shrink 5 Right click Unallocated and select New Simple Volume 6 Follow the on screen instructions I...

Page 171: ...e the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life You can check the battery charge capacity...

Page 172: ... pack and my computer then enters Hibernate mode This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and push and hold the battery off button for about three seconds with a thin straight object such as a paper clip If this does not solve the problem remove the battery pack and install it once again If an extended battery pack is a...

Page 173: ...en you are viewing a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your computer Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction Why are captured im...

Page 174: ...the CPU performance See Selecting a Power Plan page 131 to check the current power plan What should I do if movie playback shows dropped frames while my computer is running on battery power The battery pack is running out of power Connect your computer to an AC outlet What should I do if captured images flicker This problem occurs when you use the camera under fluorescent lights due to a mismatch ...

Page 175: ...er to any access point you may be using Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer Make sure power to the access point is on If you want to connect your computer to a wireless LAN access point using the 5 GHz band make sure the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands is selected for Wireless LAN Settings in the VAIO Smart N...

Page 176: ...ices page 133 What should I do if I cannot access the Internet Check the access point settings See the manual that came with your access point for more information Make sure your computer and the access point are connected to one another Move your computer away from obstacles or closer to any access point you may be using Make sure your computer is properly configured for Internet access Make sure...

Page 177: ...eless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 175 to change the settings How do I avoid data transfer interruptions While your computer is connected to an access point data transfer interruptions may occur if a large file is ex...

Page 178: ...f you are using a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with the wireless LAN function may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re ent...

Page 179: ...et to On in the VAIO Smart Network window Make sure that the Access Point Name APN is properly configured in your connection manager software If not contact your telecom operator to get the correct APN to use See the help file included with the connection manager software for more information about the APN configuration Check that your connection manager software has detected the wireless WAN mode...

Page 180: ...ices in the BIOS setup screen you cannot use the BLUETOOTH function To enable the devices follow the steps in Disabling Built in Devices page 133 What should I do if I cannot find the BLUETOOTH device I want to communicate with Check that the BLUETOOTH function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate ...

Page 181: ...ance between the two devices on the radio wave quality and on the operating system or the software in use Move your computer and BLUETOOTH devices closer to each other The 2 4 GHz band with which BLUETOOTH devices or wireless LAN devices work is used by various devices Although BLUETOOTH devices use the technology to minimize radio interference from other devices that use the same band such radio ...

Page 182: ... with administrative rights Why can t I use the BLUETOOTH devices when I switch users If you switch users without logging off your system the BLUETOOTH devices will not work Be sure to log off before switching users To log off your system click Start the arrow next to the Shut down button and Log off Why can t I exchange business card data with a mobile phone The business card exchange function is...

Page 183: ...isc for dirt or damage If you need to clean the disc see Discs page 146 for instructions What should I do if the drive tray does not open Make sure your computer is in Normal mode Press the drive eject button The optical disc drive on your computer may have been disabled in the BIOS setup screen Follow the steps in Disabling Built in Devices page 133 to enable the drive If the drive eject button d...

Page 184: ...rl Alt Delete keys and click the arrow next to the Shut down button and Restart to restart the computer Turning off your computer with the Ctrl Alt Delete keys may cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 146 for instructions If you are playing a disc and cannot hear sound do any of the...

Page 185: ...r computer 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompati...

Page 186: ...tent normally download and install the latest updates for Blu ray Disc playback software using the VAIO Update For information on how to use the VAIO Update see Updating Your Computer page 35 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an ...

Page 187: ... sure that your external optical disc drive is connected to an AC power source and the USB port If it is not connected the external optical disc drive may not work properly You cannot use USB devices if you disable the USB ports in the BIOS setup screen To enable the ports follow the steps in Disabling Built in Devices page 133 What should I do if I cannot play discs The optical disc drive on your...

Page 188: ...tion If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 39 for more information While a performance selection is in progress your computer screen may go blank or temporarily show some noise or flicker This is normal and does not indicate a malfunction If the screen refresh rate has been changed your computer screen may...

Page 189: ...system operations Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is enabled it may be activated during DVD playback and prevent the playback from running successfully Some screen savers have been found to even change the display resolution and colors The screen refresh rate may have been changed The higher screen refresh rate enables t...

Page 190: ...r external display may be connected to the monitor port on your computer or the port replicator Press the Fn F7 keys to change the display output See Connecting a TV with an HDMI Input Port page 111 or Connecting a Computer Display or a Projector page 109 for more information What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port Change the 3D playback settin...

Page 191: ...e resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the total amount of the graphics and video memory available Right click on the desktop select Screen resolution and click Adv...

Page 192: ...lay and Automatic Brightness Settings 3 Click to cancel the Adjust brightness automatically check box 4 Click OK What should I do if the external display remains blank Press the Fn F7 keys to change the display output See Combinations and Functions with the Fn Key page 39 for more information How do I run Windows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select P...

Page 193: ...idirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click the Ports tab 4 Click to cancel the Enable bidirectional support check box 5 Click OK This disables the bidirectional communication functions of the pri...

Page 194: ...teps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the...

Page 195: ...icking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 200 Why is sound from the built in speakers distorted Depending on the Dolby playback mode sound from the built in speakers may be distorted during playback with the volume level close to the maximum In such a case fo...

Page 196: ...roperly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed for computer use If your speakers have a muting button set the button to off If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volu...

Page 197: ...ys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If this ...

Page 198: ... on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard On models without the numeric keypad if you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If the Num lock indicator is lit press the Fn Num Lk keys to turn it off before entering these ...

Page 199: ...g the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart If you have disabled the USB ports in the BIOS setup screen you cannot use the USB floppy disk drive connected to one of the USB ports To enable the ports follow the steps in Disabling Built in Devices page 133 What should I do if I cannot write data to a floppy disk Make s...

Page 200: ...e Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you need to change the device for sound output 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound...

Page 201: ...How do I change the sound output device page 200 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select the sample rate and bit depth for example 48000 Hz 16 bit which the device supports 5 Click OK Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcor...

Page 202: ...ve data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 59 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory Stick Some versions of Memory Stick are equipped with an erasure prevention switch to protect d...

Page 203: ...USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a device from working because of a power distribution failure We recommend you connect the device directly to your computer without a hub If you have disabled the USB ports in the BIOS se...

Page 204: ...Blu ray 3D logo are trademarks of the Blu ray Disc Association The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD is trademark of Corel Inc PowerDVD is trademark of ...

Page 205: ... LLC CompactFlash is a trademark of SanDisk Corporation PlaceEngine is a registered trademark of Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not s...

Page 206: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 207: ... 2011 Sony Corporation n ...

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