Sony VPCJ21L0EB User Manual Download

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Troubleshooting >
Computer Operations

What should I do if my computer or software stops responding?

❑

If your computer stops responding while a software application is running, press the

Alt

keys to close the application

window.

❑

If the

Alt

keys do not work, click

Start

and the

Shut down

button to turn off your computer.

❑

If your computer does not turn off, press the

Ctrl

Alt

Delete

keys and click the

Shut down

button.

If the

Windows Security

window appears, click

Shut Down

❑

If this procedure does not work, press and hold the power button until the computer turns off.

Turning off your computer with the

Ctrl

Alt

Delete

keys or the power button may cause loss of unsaved data.

❑

Unplug the AC adapter. Wait three to five minutes. Plug the AC adapter again and press the power button to turn on your
computer.

❑

Try reinstalling the software.

❑

Contact the software publisher or designated provider for technical support.

Summary of Contents for VPCJ21L0EB

Page 1: ...N User Guide Personal Computer VPCJ2 Series ...

Page 2: ...ing Special function Buttons 43 Using the Quick Web Access Function 44 Using the Built in Camera 46 Using the Optical Disc Drive 47 Using Memory Stick 55 Using Other Modules Memory Cards 62 Using the Internet 66 Using the Network LAN 67 Using the Wireless LAN 68 Using the BLUETOOTH Function 73 Using Peripheral Devices 78 Connecting External Speakers or Headphones 79 Connecting an External Micropho...

Page 3: ...y Stick 110 Handling the Built in Storage Device 111 Troubleshooting 112 Computer Operations 114 System Update Security 119 Recovery Recovery Media 120 Partition 122 Built in Camera 123 Networking LAN Wireless LAN 125 BLUETOOTH Technology 129 Optical Discs 132 Display 136 Printing 139 Microphone 140 Mouse 141 Speakers 143 Touch Screen 145 Keyboard 146 Floppy Disks 147 Audio Video 148 Memory Stick ...

Page 4: ...d communications to provide you with a state of the art computing experience External views illustrated in this manual may look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the VAIO Support web site at http support vaio sony eu ...

Page 5: ...IO computer 1 Printed Documentation Quick Start Guide An overview of components connection set up information etc Recovery Backup and Troubleshooting Guide Regulations Guarantee and Service Support Before activating the wireless functions such as the wireless LAN and BLUETOOTH technology read the Regulations Guarantee and Service Support carefully ...

Page 6: ...oubleshooting information To access VAIO User Guide click Start All Programs and VAIO Manual Windows Help and Support A comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer To access Windows Help and Support click Start and Help and Support or press and hold the Microsoft Windows key and press the F1 key ...

Page 7: ...vaio sony eu When you contact VAIO Support you will be asked for the serial number of the computer The serial number is a 15 digit number that can be found at the bottom of the VAIO Care window on the bottom or the back panel of the computer or inside the battery compartment Other sources for information about the VAIO computer are The VAIO Forum at http club vaio com which enables you to interact...

Page 8: ...utral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortabl...

Page 9: ...ter display within the range from about 8 to 30 degrees While adjusting the viewing angle do not exert excessive pressure on your computer to eliminate a risk of mechanical damage Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Ven...

Page 10: ...come with your computer Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions Locating Controls and Ports page 11 About the Indicator Lights page 16 Setting Up Your Computer page 17 Shutting Down Your Computer Safely page 19 Using the Power Saving Mode page 20 Keeping Your Computer in Optimum Con...

Page 11: ...s and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications ...

Page 12: ...ve indicator page 16 C Power indicator page 16 D WEB button page 43 E DISPLAY OFF button page 43 F Power button G Built in microphone monaural H Built in camera indicator page 16 I Built in camera page 46 J LCD screen touch screen page 39 K Built in speakers stereo L Bottom chassis frame page 101 ...

Page 13: ...s hot while your computer is on Be sure to wait until the computer cools down before you touch it A Air vent B Cable clamps page 17 C DC IN port page 17 D Prop up stand page 101 E USB ports page 81 F LAN port page 67 G Memory module compartment cover page 94 Compliant with the USB 2 0 standard ...

Page 14: ...14 n N Getting Started Locating Controls and Ports Right A Optical disc drive page 47 B Manual eject hole page 132 C Drive eject button page 47 ...

Page 15: ...d slot 1 page 55 page 62 D USB ports 2 page 81 E Headphones jack page 79 F Microphone jack Connect an external microphone 1 Supports Duo size Memory Stick and the SD memory card However they cannot be used simultaneously 2 Compliant with the USB 2 0 3 0 standards USB ports that are compliant with the USB 3 0 standard are identifiable by their blue color ...

Page 16: ...lt in camera is in use Media Access Illuminates while data access to a memory card such as Memory Stick and an SD memory card is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit When the indicator light is unlit the memory card is not in use Disc drive Illuminates while data access to the built in storage device or the optical disc drive is in ...

Page 17: ...ing a Power Source You need an AC adapter to connect your computer to an AC power source Use only the supplied AC adapter for your computer To connect the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 2 2 Plug the other end of the power cord into an AC outlet 3 ...

Page 18: ...DC IN port 7 on the back of your computer The shape of the DC In plug varies depending on the AC adapter If you unplug the AC adapter from your computer while the computer is on you will lose all unsaved data To disconnect your computer completely from an AC power source turn off the computer and unplug the AC adapter Make sure that an AC outlet is easily accessible ...

Page 19: ... shut down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Save your data and close all running software applications 3 Click Start and the Shut down button After a short time the computer automatically turns off Make sure the power indicator light turns off ...

Page 20: ... intend to use it for an extended period of time Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks while your co...

Page 21: ...use button Move the wireless mouse Press the power button on your computer We recommend that you turn off the power switch on the bottom of your wireless mouse when you place your computer into Sleep mode This will prevent the computer from returning to Normal mode when the mouse is unintentionally moved Make sure that the battery of your wireless keyboard is properly installed and not running out...

Page 22: ... will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Click Start Control Panel Hardware and Sound and Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Page 23: ...efficiency security and functionality The VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on the computer Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 5 Click Start All Programs and VAIO Update and then follow the on screen instructions Your computer must be connecte...

Page 24: ...et to download the updates Trend Micro 1 Click Start All Programs Trend Micro Titanium Maximum Security and Trend Micro Titanium Maximum Security 2 Follow the on screen instructions McAfee 1 Click Start All Programs McAfee and McAfee Internet Security or McAfee Total Protection 2 Follow the on screen instructions Norton Internet Security 1 Click Start All Programs Norton Internet Security and Live...

Page 25: ...ate measures to solve the problem To launch the VAIO Care On models with the ASSIST button Press the ASSIST button while your computer is on On models without the ASSIST button Click Start All Programs and VAIO Care See the help file included with the VAIO Care for more information On models with the ASSIST button pressing the ASSIST button while the computer is off launches the VAIO Care Rescue T...

Page 26: ... 34 Using the Touch Screen page 39 Using Special function Buttons page 43 Using the Quick Web Access Function page 44 Using the Built in Camera page 46 Using the Optical Disc Drive page 47 Using Memory Stick page 55 Using Other Modules Memory Cards page 62 Using the Internet page 66 Using the Network LAN page 67 Using the Wireless LAN page 68 Using the BLUETOOTH Function page 73 ...

Page 27: ...Your VAIO Computer Using the Keyboard Using the Keyboard A wireless keyboard is supplied with your computer The wireless keyboard uses a standard key arrangement with additional keys that perform specific functions ...

Page 28: ...f the wireless keyboard is left unused for 20 minutes or longer your computer enters Sleep mode To bring it back into Normal mode press any key on the wireless keyboard To maintain good communication operate the wireless keyboard within the distance limitations of keyboard approximately 10 m from your computer Avoid using any wireless devices that exchange radio signals on the 2 4 GHz band near yo...

Page 29: ...rease lighting intensity of the LCD screen B Num Lk Scr Lk key Activates deactivates Num Lk mode To activate deactivate Scr Lk mode use this key in conjunction with the Fn key When Num Lk or Scr Lk mode is activated or deactivated the Num lock or Scroll lock icon appears on the taskbar along with a pop up message to indicate a mode change You can keep the Num lock and or Scroll lock icon on the ta...

Page 30: ...ys the Start menu K E key Ejects the optical disc drive tray when used in conjunction with the Fn key L Applications key Displays a context sensitive shortcut menu if any M Directional arrow keys Move the pointer on the computer screen N Indicator lights Battery Stays off while the AA battery for the wireless keyboard is sufficient and blinks when the battery is running out of power Caps lock Turn...

Page 31: ...1 n N Using Your VAIO Computer Using the Keyboard A Keyboard feet Flip open to put the wireless keyboard in a more ergonomic position B Battery compartment page 28 Storage compartment for the AA battery ...

Page 32: ...ur wireless keyboard is successfully working do not perform the connection operations as this may cause a malfunction 1 Make sure that the supplied battery is properly installed on your wireless keyboard and then slide the power switch on the keyboard to the OFF position 2 Turn on the computer 3 If the computer has multiple user accounts select the one with administrative rights If the Windows pas...

Page 33: ...ow for re connection appears and then slide the power switch on the wireless keyboard to the ON position It may take a while before the utility window appears 8 Wait until the utility window notifies that the wireless keyboard should now be working and then close the utility window ...

Page 34: ...34 n N Using Your VAIO Computer Using the Mouse Using the Mouse A wireless mouse is supplied with your computer The wireless mouse has no cables to plug in and uses a laser sensor instead of a ball ...

Page 35: ...mmunication operate the wireless mouse within the distance limitations of mouse approximately 10 m from your computer Avoid using any wireless devices that exchange radio signals on the 2 4 GHz band near your wireless mouse These devices may create radio interference causing the mouse to stop working properly Use surfaces such as plain paper card stock or fabric that have minimal repetitive patter...

Page 36: ...otate the central wheel to scroll up or down a page Press the wheel once to lock the scroll action and control the movement by moving the entire mouse the scroll function is available only with applications that support it D Power switch Slide the switch to turn the mouse on and off E Battery compartment page 35 Storage compartment for the AA battery F Status light Blinks in orange when the mouse ...

Page 37: ...talled on your wireless mouse and then slide the power switch on the mouse to the OFF position 2 Turn on the computer 3 If the computer has multiple user accounts press the or key to select the one with administrative rights and press the Enter key 4 Wait until the Windows starts and then press the Windows key on the wireless keyboard to display the Start menu 5 Enter wconnect and press the Enter ...

Page 38: ... n N Using Your VAIO Computer Using the Mouse Adjusting the Mouse Functions 1 Click Start and Control Panel 2 Click Mouse under Hardware and Sound The Mouse Properties window appears 3 Change the settings ...

Page 39: ...ecognized by your computer which however does not indicate a malfunction Gesture Description Tap Tap on the touch screen once with a finger This gesture is equivalent to a click with a mouse Double tap Tap on the touch screen twice in quick succession with a finger This gesture is equivalent to a double click with a mouse Press and hold Touch and hold on the touch screen with a finger until a circ...

Page 40: ...ure is successfully recognized an icon appears with a description of the assignment on the desktop To add or change the flick assignments click Start Control Panel Hardware and Sound and Pen and Touch to access the Flick tab Zoom With some software applications you can pinch on the touch screen with two fingers for zooming Pinch open to zoom in or pinch close to zoom out Rotate With some software ...

Page 41: ... the Touch tab You can change the DPI to enlarge the view size of the touch screen for easier touch works To do so click Start Control Panel Hardware and Sound Display and Set custom text size DPI and then specify your preference Changing the DPI however may distort the screen view while you are using a non compatible software application or viewing a non compatible web site Depending on the model...

Page 42: ...ff the touch screen after each tap When tapping triggers an unintentional operation make sure that no other parts of your body including your clothes are in contact with the touch screen The touch screen may even respond to a touch made by an insect that happens to come in contact with the screen Be sure to touch gently with your fingertip not with the ball of your finger If the area of contact wi...

Page 43: ...mputer is in Normal mode the WEB button launches the web browser assigned to the button by default While the computer is off the WEB button activates the Quick Web Access function and launches the web browser used with this function See Using the Quick Web Access Function page 44 for more information The WEB button is not functional while the computer is in Sleep mode DISPLAY OFF button Illuminate...

Page 44: ... the initial setup wizard Once you have completed the initial setup the web browser used with the Quick Web Access function launches just by pressing the WEB button from the next time Exiting the Quick Web Access Function To launch the Windows operating system you first need to exit the Quick Web Access function To exit the Quick Web Access function do any of the following Click the icon located a...

Page 45: ...ed you cannot use the ASSIST button any function key the Scr Lk key and the E key in combination with the Fn key for shortcuts the zoom buttons and the VAIO button on the wireless keyboard any port and jack except the DC IN port the LAN port the USB ports and the headphones jack the Memory Stick Duo slot and the SD memory card slot some touch screen functions ...

Page 46: ...tor light illuminates while the built in camera is in use The software installed on your computer varies depending on your computer s configurations To make a video call using Windows Live Messenger 1 Click Start All Programs and Windows Live Messenger You need to sign in to Windows Live Messenger to make a video call To display images from the built in camera 1 Click Start All Programs ArcSoft We...

Page 47: ...ed with an optical disc drive Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 or the Fn E keys to open the drive The drive tray slides out ...

Page 48: ...gently push it toward the drive tray until the disc clicks into place Do not exert pressure on the drive tray Be sure to hold the back of the drive tray when placing removing a disc onto from the drive tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in Sleep mode Be sure to bring the computer back into Normal mode before removing the disc ...

Page 49: ... PR PR PR PR PR P P 1 The DVD SuperMulti Drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your computer does not support B...

Page 50: ...er of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged...

Page 51: ... CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media When your computer is equipped with a Blu ray Disc drive Blu ray Disc playback is available on your computer However the drive may not be able to play some Blu ray Disc content or the computer may beco...

Page 52: ...ea is different from the label you cannot play the disc on your computer To find out the region code for your residence area see the following table Residence area Region code Residence area Region code Residence area Region code Africa 5 Australia 4 China 6 Europe 2 Hong Kong 3 India 5 Indonesia 3 Japan 2 Korea 3 Kuwait 2 Malaysia 3 New Zealand 4 Philippines 3 Russia 5 Saudi Arabia 2 Singapore 3 ...

Page 53: ...tical disc drive from the All disk drives list and click Properties 5 Click the DVD Region tab 6 Select an appropriate region from the list and click OK You can change the region code only a limited number of times When you have exceeded this number the drive s region code is permanently assigned and you will not be able to change it again Reconfiguring your computer does not reset this count Any ...

Page 54: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc burning software to copy files to the disc...

Page 55: ... it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick The Memory Stick Duo slot also works as the SD memory ca...

Page 56: ... and Removing Memory Stick To insert Memory Stick 1 Locate the Memory Stick Duo slot page 15 2 Hold Memory Stick with the arrow pointing toward the slot 3 Carefully slide Memory Stick into the slot until it clicks into place Do not force the media into the slot ...

Page 57: ...to install the software Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot Before using Memory Stick Micro M2 be sure to insert it into an M2 Duo adaptor I...

Page 58: ...lumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot page 15 2 Check that the Media Access indicator light is unlit 3 Push in Memory Stick toward the computer and release Memory Stick ejects 4 Pull Memory Stick out of the slot Be sure to remove Memory Stick gently or it may pop out unexpectedly ...

Page 59: ...ng the media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot page 15 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The size of the ...

Page 60: ...60 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 61: ...en inserting or removing Memory Stick from the slot Do not force it in or out of the slot Inserting Memory Stick with multiple conversion adaptors is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyri...

Page 62: ...eras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer can accommodate the following memory cards SD memory card SDHC memory card SDXC memory card The SD memory card slot also works as the Memory Stick Duo slot For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to vis...

Page 63: ...t 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot When you insert the SD memory card into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 64: ... Cards To remove an SD memory card 1 Locate the SD memory card slot page 15 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 65: ...daptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Do not insert more than one memory card into the slot Improper insertion of the media may damage both your computer and the media Notes on using the SD memory card Your computer has been tested and found compati...

Page 66: ...ct your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 68 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with yo...

Page 67: ...gs and devices required for LAN access ask your network administrator You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the LAN port on your computer If the LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or busine...

Page 68: ... of technology used See the specifications to find out about the configuration of your computer WLAN standard Frequency band Remarks IEEE 802 11a 5 GHz Available only on models compliant with the IEEE 802 11a b g n standard IEEE 802 11b g 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b standard IEEE 802 11n 5 GHz 2 4 GHz On models compliant with the IEE...

Page 69: ...y vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment that includes existence of walls and materials of such walls Software in use Communications may be cut off depending on radio conditions Actual communication speed may not be as fast as the one displayed on your compute...

Page 70: ...ser authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protect...

Page 71: ...Connection Setup For details on how to select the channel that will be used by the access point see the manual that came with your access point To start wireless LAN communications 1 Make sure an access point is set up See the manual that came with your access point for more information 2 Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon on the taskbar 3 Click th...

Page 72: ...ireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 73: ...up to 10 meters in an open area BLUETOOTH Security The BLUETOOTH wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous BLUETOOTH devices from accessing your computer The first time two BLUETOOTH devices communicate a common passkey a password required for authentication sho...

Page 74: ...s To communicate with another BLUETOOTH device To communicate with another BLUETOOTH device you first need to set up the BLUETOOTH function For information on setting up and using the BLUETOOTH function see Windows Help and Support 1 Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon on the taskbar 2 Click the switch next to BLUETOOTH to toggle it to On in the VAI...

Page 75: ...UETOOTH Function Stopping BLUETOOTH Communications To stop BLUETOOTH communications 1 Turn off the BLUETOOTH device that is communicating with your computer 2 Click the switch next to BLUETOOTH to toggle it to Off in the VAIO Smart Network window ...

Page 76: ...ard and electromagnetic interference in the environment All BLUETOOTH devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer w...

Page 77: ... other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple BLUETOOTH devices to your computer may cause channel congestion resulting in poor performance of the devices This is normal with BLUETOOTH technology and does not indicate a malfunction ...

Page 78: ...ng Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer Connecting External Speakers or Headphones page 79 Connecting an External Microphone page 80 Connecting a USB Device page 81 ...

Page 79: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 80: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 81: ...necting a USB Device You can connect a Universal Serial Bus USB device such as a mouse a floppy disk drive a speaker or a printer to your computer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 82: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 83: ...on briefly describes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Selecting Performance Modes page 84 Setting the Password page 85 Using the VAIO Control Center page 91 ...

Page 84: ...ler to provide optimum performance depending on the running software application If you want to change the performance mode for specific software applications such as video and image software applications you can manually select the mode for each software application by following the steps below To select a performance mode 1 Right click on the desktop and select Configure Switchable Graphics The ...

Page 85: ... User password Allows the standard users to change some of the BIOS setup options as well as to start the computer To set the user password you must first set the machine password Entry of the power on password will be prompted after the VAIO logo appears to start your computer If you forget the machine password the password needs to be reset and a fee will be charged To reset the password contact...

Page 86: ...Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 3 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 4 Select Password when Power On under Security and press the Enter key 5 Change the setting from Disabled to Enabled 6 Press...

Page 87: ...he or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key To change or remove the power on password machine password 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears The BIOS setup screen appears If the screen does not appear restart the computer and try again 2 Enter the machine password and press th...

Page 88: ...r password and press the Enter key 3 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 4 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the or...

Page 89: ...n the New password and Confirm new password fields enter the password for your account 6 Click Create password See Windows Help and Support for more information on the Windows password To change the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Change your password 5 In the Current password field enter your c...

Page 90: ...e the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that you want to remove 6 Click Remove password ...

Page 91: ...havior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item is changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a st...

Page 92: ...ORCE Front Surround 3D 1 Click Start All Programs and VAIO Control Center 2 Click Sound and Sound Effect Settings 3 Click Use S FORCE Front Surround 3D and OK S FORCE Front Surround 3D works only on sound output from the built in speakers Simultaneous use of S FORCE Front Surround 3D and Dolby PC Entertainment Experience is not possible To achieve maximum effect of S FORCE Front Surround 3D place ...

Page 93: ...le You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony service support center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer m...

Page 94: ...rer of your memory module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your com...

Page 95: ...r internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or le...

Page 96: ...nnect the AC adapter and the peripheral devices from the power sources 2 Gently face down your computer on a flat surface and wait about an hour until the computer cools down When facing down your computer be sure to place it on a soft cloth to avoid damage to the screen frame 3 Unscrew the screw 1 and remove the memory module compartment cover 2 4 Touch a metal object to discharge static electric...

Page 97: ...the currently installed memory module as follows Pull the latches in the direction of the arrows 3 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 4 6 Remove the new memory module from its packaging ...

Page 98: ... slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 8 Replace the memory module compartment cover and tighten the screw 9 Connect the AC adapter and the peripheral devices to...

Page 99: ...he amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 100: ...ns in this section may not be available on your computer Safety Information page 101 Care and Maintenance Information page 103 Handling Your Computer page 104 Handling the LCD Screen Touch Screen page 106 Using the Power Source page 107 Handling the Built in Camera page 108 Handling Discs page 109 Handling Memory Stick page 110 Handling the Built in Storage Device page 111 ...

Page 101: ...l parts such as Memory Stick and Memory Stick adaptors out of reach of children There is a risk of swallowing them Power Source Do not place the AC adapter in contact with your skin Remove the AC adapter away from your body if it becomes warm and causes discomfort Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Ne...

Page 102: ...ire Never heat disassemble modify charge nor get battery wet Be sure to use a commercially available alkaline AA battery Mouse Do not look directly at the red light from the bottom of the optical mouse Doing so could cause injury Do not look directly into the lens at the bottom of the laser mouse Doing so could cause eye injuries The laser light is invisible Headphones Preventing hearing damage Av...

Page 103: ...urface could damage the screen Built in Camera Clean the area on and around the built in camera with a soft dry cloth Do not rub the area too hard as it can be easily scratched Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal...

Page 104: ...5 C or less than 10 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs move the computer a suitable distance away from the radio or TV Do not use cut or damaged connection cables If your...

Page 105: ...data regularly To lift or move your computer grasp the main unit on the sides with both hands from behind the computer to avoid any damage to the LCD screen touch screen There is a risk of scratching the LCD screen touch screen for example with your waist belt buckle if you hold your computer from its front ...

Page 106: ...ouch screen especially the frame sill clean for good touch sensitivity When cleaning the LCD screen touch screen be sure to use a soft dry cloth to gently wipe its surface and the screen frame Do not use or leave the LCD screen touch screen under high intensity light for example direct sunlight to avoid malfunctions or damage Using your computer in low temperature conditions may produce a residual...

Page 107: ... as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 108: ... in Camera Do not scratch or soil the area on and around the built in camera as it may cause poor quality images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 109: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 110: ...ry Stick dry Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on the label ...

Page 111: ...tored To prevent losing data you should be careful when handling your computer To avoid damaging your built in storage device Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power or restart your computer while reading or writing data to the ...

Page 112: ...l cannot be solved and you need assistance visit the support web sites listed in Finding More about Your VAIO Computer page 5 Some features and options in this section may not be available on your computer Computer Operations page 114 System Update Security page 119 Recovery Recovery Media page 120 Partition page 122 Built in Camera page 123 Networking LAN Wireless LAN page 125 BLUETOOTH Technolog...

Page 113: ...113 n N Troubleshooting Touch Screen page 145 Keyboard page 146 Floppy Disks page 147 Audio Video page 148 Memory Stick page 151 Peripherals page 152 ...

Page 114: ... the orange DISPLAY OFF indicator light is lit press the DISPLAY OFF button Make sure the brightness and contrast controls are adjusted correctly Unplug the AC adapter Wait three to five minutes Plug the AC adapter again and press the power button to turn on your computer Condensation may cause your computer to malfunction If this occurs do not use the computer for at least one hour Check that you...

Page 115: ...ter If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC adapter and tu...

Page 116: ...rn off press the Ctrl Alt Delete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter Wait three to five minutes Plug the AC adapter again a...

Page 117: ... I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears and Windows will not start Press and hold the power button for more than four seconds to check that the power indicator light turns off Wait for 10 to 15 seconds then restart your computer and enter...

Page 118: ... press the F2 key repeatedly until the VAIO logo disappears The BIOS setup screen appears If the screen does not appear restart the computer and try again 2 Press the or key to select Boot 3 Press the M or m key to select your desired priority under Boot Priority and press the Enter key 4 Press the M or m key to select the device to which you want to assign the priority and press the Enter key 5 P...

Page 119: ... of Windows updates to my computer The Microsoft Windows operating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet to download the updates 1 Click Start and...

Page 120: ...ical disc drive not supplied See the Recovery Backup and Troubleshooting Guide for more information How can I restore my computer system to its factory default settings There are two ways to recover your computer system from Recovery Media and from the recovery area See the Recovery Backup and Troubleshooting Guide for more information How can I reinstall the original software and drivers You can ...

Page 121: ...ery area where the data for the system recovery is stored To check the volume of the recovery area follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane ...

Page 122: ...ppears click Yes If you are currently logged onto your computer as a standard user you may be prompted to enter an administrator name and password 3 Right click the C drive and select Shrink Volume 4 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and click Shrink 5 Right click Unallocated and select New Simple Volume 6 Follow the on screen instructions I...

Page 123: ...en you are viewing a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your computer Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction Why are captured im...

Page 124: ... currently using This problem may occur while your computer is running on the power saving plan which reduces the CPU performance Check the current power plan What should I do if captured images flicker This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of th...

Page 125: ...f the VAIO Smart Network icon is not displayed on the taskbar Click on the taskbar and check if the VAIO Smart Network icon is displayed If the VAIO Smart Network icon is not on the taskbar click Start All Programs and VAIO Smart Network and then change the setting to display the icon on the taskbar ...

Page 126: ...ol Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Cl...

Page 127: ...r speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed place your computer away from obstacles or move any access point you may be using closer to the computer If you are using a wireless LAN access point t...

Page 128: ...ption may result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 126 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN a...

Page 129: ...LUETOOTH device I want to communicate with Check that the BLUETOOTH function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another BLUETOOTH device it may not be found or it may not be able to communicate with your computer To allow other BLUETOOTH devices to communicate w...

Page 130: ...n the operating system or the software in use Move BLUETOOTH devices closer to your computer The 2 4 GHz band with which BLUETOOTH devices or wireless LAN devices work is used by various devices Although BLUETOOTH devices use the technology to minimize radio interference from other devices that use the same band such radio interference may cause slower communication speeds and shorter distances or...

Page 131: ... exchange business card data with a mobile phone The business card exchange function is not supported What should I do if the BLUETOOTH icon is not displayed on the taskbar Make sure that the switch next to BLUETOOTH is set to On in the VAIO Smart Network window To display the BLUETOOTH icon on the taskbar follow these steps 1 Click Start and Devices and Printers 2 Right click the BLUETOOTH device...

Page 132: ...e loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 103 for instructions What should I do if the drive tray does not open Make sure your computer is in Normal mode Press the drive eject button or the Fn E keys If this does not work click Start and Computer right click the optical disc drive icon and s...

Page 133: ...move the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 103 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button on the wireless keyboard Press the button once again The volume may have been minimized by the volume down button on the wirele...

Page 134: ...t of the optical disc drives of your computer 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warnin...

Page 135: ...sive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Some brands of DVD recordable media do not work What should I do if my external optical disc drive does not work properly Make sure that your external optical d...

Page 136: ...efore using video image software or starting DVD playback Selecting any other option may prevent such software from displaying images successfully To change the display colors follow these steps 1 Right click on the desktop and select Screen resolution 2 Click Advanced settings 3 Click the Monitor tab 4 Select True Color 32 bit under Colors Do not change the display resolution or colors while usin...

Page 137: ...er may be insufficient for displaying high resolution videos In such a case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the total amount of the graphics and vide...

Page 138: ...s keyboard to brighten your computer screen How do I run Windows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Personalize 2 Select your desired theme from Aero Themes For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 139: ...ith your printer for more information If your printer is not functioning after your computer resumes from Sleep mode then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click t...

Page 140: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To pre...

Page 141: ...f your wireless mouse is in the ON position Make sure another mouse is not connected Make sure the supplied AA battery is properly installed The supplied AA battery may have run out of power Replace the battery Your wireless mouse may have been disconnected from the computer See To connect the wireless mouse page 37 to reconnect the mouse ...

Page 142: ... Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data Avoid using any wireless devices that exchange radio signals on...

Page 143: ...een minimized by the volume down button on the wireless keyboard Press the volume up button several times or keep pressing the button to turn up the volume loud enough to hear sound The DISPLAY OFF button may have been configured to disable the built in sound output devices of your computer If the orange DISPLAY OFF indicator light is lit press the DISPLAY OFF button Check the Windows volume contr...

Page 144: ...roperly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed for computer use If your speakers have a muting button set the button to off If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volu...

Page 145: ...an input device check box on the Touch tab What should I do if I cannot tap on the exact spot that I intend on the touch screen Changing the aspect ratio along with the screen resolution may cause loss of correct coordinates on the touch screen In such a case follow these steps to calibrate the touch screen with the Control Panel 1 Click Start Control Panel and Tablet PC Settings with the wireless...

Page 146: ...tab 4 Change the settings as desired What should I do if I cannot use the numeric keypad to enter numbers If you cannot use the numeric keypad Num Lk mode may not be activated Check if the green Num lock icon is on the taskbar If the Num lock icon is not on the taskbar or is white press the Num Lk key to activate the mode before entering numerals What should I do if my computer does not recognize ...

Page 147: ...y disk drive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a flopp...

Page 148: ...e Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you need to change the device for sound output 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound...

Page 149: ...the detailed procedure see How do I change the sound output device page 148 Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your computer During the video playback some operatio...

Page 150: ...r m key to select Display off button and press the Enter key 4 Press the M or m key to select Turn off Display and Sound and press the Enter key 5 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key The muting function of the DISPLAY OFF button overrides the Windows sound settings and disables all the built in sound input an...

Page 151: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 59 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 152: ...let Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pre...

Page 153: ...tium Intel SpeedStep and Atom are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows Windows Vista BitLocker Aero and the Windows logo are trademarks of Microsoft group of companies Blu ray Disc Blu ray 3D the Blu ray Disc logo and the Blu ray 3D logo are trademarks of the Blu ray Disc Association The BLUETOOTH word mark and logos are registered trademarks owned by B...

Page 154: ...mes are those of their respective owners HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC CompactFlash is a trademark of SanDisk Corporation XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc PlaceEngine is a registered trademark of Koozyt Inc PlaceEngine was developed by Sony Compu...

Page 155: ...N Trademarks Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners Not all the software listed above may be delivered with your model ...

Page 156: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 157: ... 2011 Sony Corporation n ...

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