Troubleshooting >
Keyboard
What should I do if my computer does not recognize my keyboard?
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When using a wireless keyboard:
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Make sure the power switch on your wireless keyboard is in the
ON
position.
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Make sure the supplied AA battery is properly installed.
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The supplied AA battery may have run out of power. Replace the battery.
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Your wireless keyboard may have been disconnected from the computer. See
To connect the wireless keyboard
to reconnect the keyboard.
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When using a USB keyboard:
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Make sure your USB keyboard is securely plugged into the port.