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Support Options

e-Support

What is e-Support?

If you have searched our user guides and web site (

http://www.vaio-link.com

) but have not found an answer to your question

or issue, use e-Support to solve it.

Our e-Support Web Portal is an interactive web site on which you can submit any technical query you may have regarding
your computer and receive answers from our dedicated support team.

Every submitted query will result in a unique 'case number' to ensure smooth communication between yourself and the e-
Support Team.

Who can use e-Support?

All registered VAIO customers are entitled to unlimited access to the VAIO-Link e-Support Web Portal.

How can I access the e-Support portal?

When you register your computer, you will automatically receive an e-mail with the link to the e-Support Web Portal, your
Customer ID and a basic explanation within a few hours.

All you need to do is activate your account by clicking on the provided link in the e-mail.

You are now ready to create your first case.

You can access the e-Support Web Portal from any computer with an active Internet connection.

A complete help file is available on the e-Support Web Portal to help you use our e-Support Service.

Can I submit questions in my native language?

Since you are interacting with our e-Support Team through a portal, which connects you directly to our central database, e-
Support will only accept and deal with queries submitted in English, French or German.

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Summary of Contents for VGX-TP3E/B

Page 1: ...N User Guide Personal Computer V G X T P s e r i e s ...

Page 2: ...dicator Lights 16 Setting Up Your Computer 17 Shutting Down Your Computer Safely 29 Using Your VAIO Computer 30 Using the Keyboard 31 Using the Touch Pad 35 Using the Optical Disc Drive 36 Using the TV Function 45 Using the Memory Stick 56 Using the SD Memory Card 62 Using the Internet 66 Using Wireless LAN WLAN 67 ...

Page 3: ...LAN 86 Customizing Your VAIO Computer 88 Setting the Password 89 Setting Up Your Computer with VAIO Control Center 94 Using the Power Saving Mode 95 Upgrading Your VAIO Computer 98 Adding and Removing Memory 99 Precautions 106 Using the Power Source 107 Handling Your Computer 108 Handling Floppy Disks 111 Handling Discs 112 Using Headphones 113 Handling the Memory Stick 114 Handling the Hard Disk ...

Page 4: ...4 Networking 125 Optical Discs 128 Display 132 Printing 134 Microphone 135 Speakers 136 Keyboard 137 Touch Pad 138 Floppy Disks 139 Audio Video 140 Memory Stick 143 Peripherals 144 Support Options 145 Sony Support Information 146 e Support 147 Trademarks 149 ...

Page 5: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Page 6: ...ness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the or marks are not specifi...

Page 7: ...starting up your VAIO Troubleshooting and Recovery Guide Contains solutions to problems other than those you encounter during normal operation Regulations Guarantee EULA and Service Support Contains Sony guarantee conditions safety regulations modem regulations wireless LAN regulations wireless WAN regulations Bluetooth regulations end user software license agreement and Sony support services info...

Page 8: ...ide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language To go to web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online specifications describe the hardware and software conf...

Page 9: ...ows Help resources including those on the Internet To access Windows Help and Support click Start and Help and Support Or go to Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key Further Sources Consult the help files included with the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to find...

Page 10: ...tting Started This section describes how to get started using your VAIO computer Locating Controls and Ports page 11 About the Indicator Lights page 16 Setting Up Your Computer page 17 Shutting Down Your Computer Safely page 29 ...

Page 11: ...rts Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas ...

Page 12: ...12 n N Getting Started Top A Hard disk drive Optical disc drive indicator page 16 B Power button Power indicator page 16 C WLAN Wireless LAN indicator page 16 ...

Page 13: ...16 H Hi Speed USB USB 2 0 ports 2 page 80 I i LINK 4 pin S400 port page 84 J CONNECT button page 26 K Front panel door To open the front panel door put your fingertip on the left end of the door and slide it half way to the right The door will automatically be retracted under the panel To close the door slide it half way to the left The door will keep sliding on its own and shut 1 Your computer su...

Page 14: ...SB USB 2 0 ports page 80 E Headphones jack Connect external headphones F Microphone jack Connect an external microphone G OPTICAL OUT port Output Sampling Rate 44 1 KHz 48 0 KHz 96 0 KHz Connect an S PDIF device such as digital headphones or an AV amplifier H Network Ethernet port page 86 I A V IN port Connect an external device such as a VCR J HDMI OUT port page 18 K Monitor port page 21 L DC IN ...

Page 15: ...15 n N Getting Started Bottom A Air vents B Memory module compartment cover page 99 C Security slot ...

Page 16: ... Off the computer is off Media Access Illuminates when data is read from or written to a memory card Do not place the computer into Sleep mode or turn it off when this indicator is lit When the indicator is unlit the memory card is not in use Hard disk drive Optical disc drive Illuminates when the drive is reading or writing data Do not place the computer into Sleep mode or turn it off when this i...

Page 17: ...g Up Your Computer Connecting a Display Connect a display not supplied to your computer When connecting it see the manual that came with your display as well Connect the power cord of your display after connecting all other cables ...

Page 18: ...vice connected to the HDMI OUT port you need to change the device for sound output For the detailed instructions see How do I change the sound output device page 141 1 Plug one end of the HDMI cable supplied 1 to the HDMI OUT port 2 on the computer 2 Plug the other end to the display TV 3 ...

Page 19: ...udio signals If a device driver other than the one provided by Sony is used the image will not be displayed and the audio will not be heard Always use the device driver provided by Sony for updates Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to play and view a...

Page 20: ...vice connected to the HDMI OUT port you need to change the device for sound output For the detailed instructions see How do I change the sound output device page 141 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of the HDMI cable supplied to the HDMI input port on the home...

Page 21: ...d To connect a display monitor 1 If you want to connect a computer display connect the display cable 1 not supplied into the monitor port 2 on the back of the computer 2 If necessary plug the display cable into the display ...

Page 22: ...ication with your wireless keyboard Use only the supplied AC adapter for your computer To connect the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord and the power cord from your display TV into AC outlets 2 3 Route the cable connected to the AC adapter 3 through the hooks 4 on the back of your computer and plug it into the DC IN port 5 ...

Page 23: ...23 n N Getting Started ...

Page 24: ...uter completely from AC power unplug the power cord when the computer is off Make sure that the AC outlets are easily accessible If you unplug the AC adapter from your computer while the computer is on or in Sleep mode you may lose all unsaved data ...

Page 25: ...old the cover with your both hands when attaching it You may not be able to attach the rear cover depending on the shape or size of connected cable plugs In such a case leave the back of your computer uncovered and keep the rear cover at hand To remove the rear cover grasp the cover as illustrated below and pull it away from the computer Do not leave the removed rear cover on the floor Stepping on...

Page 26: ...etween the computer and the keyboard If you find your keyboard not working for example after replacement of the keyboard batteries try the following steps for reconnection To connect the wireless keyboard To connect the wireless keyboard it must be located within a range of 30 cm to 1 m from the computer 1 Turn over the wireless keyboard 2 Press the button 1 on the battery compartment cover and sl...

Page 27: ...eyboard The connect indicator turns on in the LCD window on the keyboard when connection is established between the computer and the keyboard If not repeat the procedure Steps 6 and 7 must be completed within 10 seconds of each other If the wireless keyboard is left unused for 20 minutes or longer the connect indicator will turn off This could indicate that the connection between your computer and...

Page 28: ...he wireless keyboard for its battery power level If the wireless keyboard does not operate properly the batteries may need to be replaced If you do not intend to use the wireless keyboard for an extended period of time remove the batteries to avoid possible damage from battery leakage ...

Page 29: ...s described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 30: ...get the most out of using your VAIO computer Using the Keyboard page 31 Using the Touch Pad page 35 Using the Optical Disc Drive page 36 Using the TV Function page 45 Using the Memory Stick page 56 Using the SD Memory Card page 62 Using the Internet page 66 Using Wireless LAN WLAN page 67 ...

Page 31: ...f the wireless keyboard If you find your keyboard not working after replacement of the keyboard batteries reconnect the keyboard See Connecting the Wireless Keyboard page 26 for the detailed procedure Avoid using any wireless devices that exchange radio signals on the 2 4 GHz frequency band near the wireless keyboard These devices may cause interference causing the keyboard to stop working properl...

Page 32: ...ing Magnifies the screen view while VAIO Living Browser is running One press magnifies the contents by 25 When magnification reaches 175 it goes back to 100 S1 Opens the Media Center Start menu S2 Launches Resolution Setting Utility The default S button assignments may be different from the above In such a case you can change the assignments with VAIO Control Center See Setting Up Your Computer wi...

Page 33: ...ndicate that the keyboard is ready for use page 26 Battery turns on while the AA batteries for the wireless keyboard are sufficient and switches to when the batteries wear out F Power switch Slide the power switch to turn on and off the wireless keyboard G Windows key Displays the Start menu H Touch pad See Using the Touch Pad page 35 for more information I Applications key Displays a shortcut men...

Page 34: ...34 n N Using Your VAIO Computer A Battery compartment Storage compartment for the AA batteries B CONNECT button page 26 Press to enable the wireless keyboard to communicate with the computer ...

Page 35: ... the touch pad around its center to start an operation Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left...

Page 36: ... Using the Optical Disc Drive Your computer is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Push in the optical disc drive tray with your fingertip to eject it 3 Grasp the tray and gently pull it out ...

Page 37: ...ray with the other hand When the optical disc drive tray is out be sure not to exert pressure on the tray as it may damage the tray or the disc drive 5 Close the tray by pushing it in gently Do not remove the optical disc when your computer is in Sleep mode Doing so may cause the computer to malfunction Before removing the optical disc make sure that the optical disc drive indicator light is off ...

Page 38: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 39: ...DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Version 1 1 discs single layer...

Page 40: ...anufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media record...

Page 41: ...es may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media Do not place your computer into the power saving mode while your computer is playing a disc Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc Unless the region code indicates 2 Europe belongs to region 2...

Page 42: ...D If the Audio CD window appears click to select an option Copying Files to CDs To copy files to a disc 1 Insert a recordable disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the empty disc folder 3 Close the ...

Page 43: ...nstructions on how to use the software see the help file included with your DVD software Copying Files to DVDs To copy files to a disc 1 Close all running software applications 2 Insert a recordable disc into the optical disc drive 3 If nothing appears on the desktop click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to use the software ...

Page 44: ...all running software applications 2 Insert a Blu ray Disc media into the optical disc drive 3 If nothing appears on the desktop click Start All Programs and the desired Blu ray Disc software to play the disc For instructions on how to use the software see the help file included with your software ...

Page 45: ...TV tuner supports the following broadcasts Analog cable and terrestrial TV Systems B G I D K L L Color systems PAL and SECAM Frequency band 48 25 MHz 855 25 MHz Digital terrestrial TV DVB T System DVB T Video system MPEG2 Frequency band 48 25 MHz 855 25 MHz Any functions related to digital terrestrial television DVB T will only work in countries or areas where DVB T MPEG2 digital terrestrial TV si...

Page 46: ... TV services The appearance of the TV coaxial cable and the VHF UHF input port may vary in some countries or areas 1 Connect one end of a TV coaxial cable supplied 1 to the VHF UHF input port 3 on the computer 2 Connect the other end of the cable to your TV wall outlet cable service access 2 ...

Page 47: ...A remote control see the manual that came with your BRAVIA TV Before you use the remote commander Before using the remote commander you need to insert the supplied AA manganese batteries to enable communication between the computer and the remote commander To insert batteries 1 Turn the remote commander over 2 Slightly push down the dented area 1 slide the battery cover in the direction of the arr...

Page 48: ...mander and slide it in the reverse direction of the arrow illustrated above until the cover clicks into place If the remote commander does not operate properly you may need to replace the batteries When the remote commander is not going to be used for an extended period of time remove the batteries to avoid possible damage from battery leakage ...

Page 49: ...ress to move media forward for example one audio track one DVD chapter and 30 seconds of recorded TV or video Replay b button Press to move media backward for example one audio track one DVD chapter and 7 seconds of TV or video Rewind m button Press to move media backward at three speeds Record z button Press to begin recording Play N button Press to begin media playback B Back button Press to ret...

Page 50: ...leep mode to reduce power consumption L Start button Press to open the Media Center Start menu M More button OPTIONS button Press to view additional options that are available for features on software applications such as Media Center N Directional arrow buttons Press the M m and buttons to move the pointer on the screen OK button Press to select the desired action or window option When watching f...

Page 51: ...nd follow the on screen instructions In case the TV tuner was not configured during the first run of Windows Media Center you can do this by selecting set up TV in the TV Movies section When you want to change TV input signal TV Signal or TV Signal Type or change location click settings in the Tasks section and then click TV In this case note that a new channel scan needs to be done that the previ...

Page 52: ...n the BRAVIA remote control see the manual that came with your BRAVIA TV Enabling the Control for HDMI function To use additional control features you need to enable the Control for HDMI function first To enable the Control for HDMI function 1 Click Start All Programs and VAIO Control Center 2 Click Control for HDMI 3 Select the Control for HDMI check box 4 Click OK Turning off the BRAVIA TV with ...

Page 53: ... on the computer and the BRAVIA TV One Touch Play When your computer and BRAVIA are off you can press one of the following buttons on the computer s remote commander to turn both on and start Windows Illustrated above is the English remote commander as an example A Sleep button B Start button ...

Page 54: ...e Touch Play feature When your BRAVIA is in the double view mode using the One Touch Play feature may place the BRAVIA into the single view mode You cannot turn on your BRAVIA with the computer s remote commander if the main power of the BRAVIA has been turned off Using the BRAVIA remote control for Windows Media Center features You can use the remote control supplied with your BRAVIA TV for a wid...

Page 55: ...utton and press the 0 and 2 buttons consecutively to enter the manufacturer code for Sony Sony 02 If your TV manufacturer has more than one manufacturer code you may not be able to control the TV volume with the remote commander even though you have specified one of them for matching the signal setting In such a case try another code Changes to this signal setting for the TV volume control may not...

Page 56: ...ia especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage The Memory Stick slot is located behind the front panel door You need to open this door before accessing the slot ...

Page 57: ...ed and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of May 2008 However not all Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology ...

Page 58: ...displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick do not force the Memory Stick into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick into the slot...

Page 59: ...ting the media Formatting the Memory Stick erases the entire data on the media Before formatting the media make sure that it does not contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click t...

Page 60: ...60 n N Using Your VAIO Computer 5 Click Start 6 Follow the on screen instructions It may take time to format the Memory Stick depending on the media type ...

Page 61: ... data Large volumes of data may take time to load so make sure the indicator is unlit before removing the Memory Stick To remove a Memory Stick 1 Check that the Media Access indicator light is unlit 2 Firmly grasp the extended part of the Memory Stick 3 Carefully pull it out of the slot Always remove the Memory Stick gently or it may pop out unexpectedly ...

Page 62: ... is equipped with an SD memory card slot You can use this slot to transfer data among digital cameras camcorders music players and other audio video devices The SD memory card slot is located behind the front panel door You need to open this door before accessing the slot ...

Page 63: ... Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not support the high speed data transfer feature of the SD memory card and the SDHC memory card Do not attempt to insert an SD memory ...

Page 64: ...ward and pointing toward the slot 4 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction While the SD memory card is in the slot you cannot close the front panel door A forceful attempt to close the door may damag...

Page 65: ...memory card while the Media Access indicator light is lit If you do the card or its data may become damaged To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Firmly grasp the extended part of the SD memory card 3 Carefully pull it out of the slot ...

Page 66: ...e the Internet you need to connect an external modem device for example a USB telephone modem an xDSL modem or a cable modem to your computer For the detailed instructions on connection setups and modem configuration see the manual that came with your modem ...

Page 67: ...2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption TKIP Temporal Key Integrity Protocol in addition to user authentication using 802 1X and EAP Extens...

Page 68: ...onnections The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obsta...

Page 69: ...ed wireless LAN antenna to your computer To connect the wireless LAN antenna Screw the wireless LAN antenna cable 1 counterclockwise into the WLAN ANT port 2 on the back of your computer Be sure to turn the cable plug counterclockwise so as not to damage the WLAN ANT port Be sure to keep the wireless LAN antenna at least 30 cm away from your computer ...

Page 70: ...70 n N Using Your VAIO Computer For better reception if needed you may mount the wireless LAN antenna to a wall using the supplied screw ...

Page 71: ...wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by that device ...

Page 72: ...rn on the WLAN switch 2 Click Start and Control Panel 3 Click View network status and tasks under Network and Internet 4 Click Set up a connection or network on the left pane The Set up a connection or network window appears 5 Select an option to specify the ad hoc network settings and click Next Make sure the Wireless LAN indicator light turns on 6 Follow the on screen instructions ...

Page 73: ...The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see the manual th...

Page 74: ...N switch 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Manage wireless networks 6 Click Add 7 Follow the on screen instructions For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be a text string between 8 and 63 characters in length or a hexadecimal string of 64 characters ...

Page 75: ...IO Computer Stopping Wireless LAN Communication To stop wireless LAN communication Turn off the WLAN switch Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 76: ...ur VAIO computer by using the various ports on the computer Selecting Display Modes page 77 Using the Multiple Monitors Function page 78 Connecting a Universal Serial Bus USB Device page 80 Connecting a Printer page 83 Connecting an i LINK Device page 84 Connecting to a Network LAN page 86 ...

Page 77: ... 78 for more information To select a display 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Select the display setup option under Display 5 Follow the on screen instructions to change the settings You may not be able to display the same contents on both displays including a combination of one display and one projector at the same time depending on the typ...

Page 78: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep mode while you are using the Multiple Monitors function Otherwise the computer may not return to Normal ...

Page 79: ...anel 2 Click Adjust screen resolution under Appearance and Personalization 3 Right click the number 2 monitor and select Attached 4 Click OK At the confirmation prompt click Yes Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors function ...

Page 80: ...B Device You need to slide open the front panel door to access the USB ports on the front Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 81: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force to the USB port This may cause a malfunction ...

Page 82: ... malfunction To disconnect a USB floppy disk drive To disconnect a USB floppy disk drive when your computer is off skip steps 1 to 5 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the floppy disk drive you want to unplug 4 Click Stop 5 Follow the on screen instructions to remove the floppy disk drive 6 Disconnect the flop...

Page 83: ...USB printer compatible with your version of Windows to the computer You need to slide open the front panel door to access the USB ports on the front To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 84: ...p to 400 Mbps However the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection may not be available depending on the software applications operating system and i LINK compatible devices you use See the manual...

Page 85: ... cable 1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example Your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memo...

Page 86: ...eeded to connect to the network ask your network administrator Your computer has a protective sticker covering the network Ethernet port located on its back Connect a 10BASE T or 100BASE TX cable to the network Ethernet port Using an incorrect cable such as a phone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the network Ethernet port For ...

Page 87: ...nnected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network Ethernet port ...

Page 88: ... describes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 89 Setting Up Your Computer with VAIO Control Center page 94 Using the Power Saving Mode page 95 ...

Page 89: ... provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you...

Page 90: ...lect Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key to select ...

Page 91: ...ey several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to select...

Page 92: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 93: ...ord and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to...

Page 94: ...r To use VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a standa...

Page 95: ...ower Saving Mode In addition to the normal operating mode your computer has a distinct power saving mode called Sleep mode Using Normal Mode This is the normal state of the computer when it is in use The green power indicator light is lit in this mode ...

Page 96: ...ition or press the sleep button on the keyboard or the remote commander to place your computer into Sleep mode When your computer is in Sleep mode you cannot insert a disc To return to Normal mode Slide the power switch on the wireless keyboard to the ON position Press any key on the wireless keyboard or the sleep button on the remote commander Press the power button on your computer Make sure tha...

Page 97: ...nter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Click Start Control Panel Hardware and Sound and Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Page 98: ...g your product warranty period we recommend that You should contact your dealer to install a new component You should not install it yourself if you are not familiar with upgrading a computer You should not touch the connectors on any component For the type of components available for upgrading and the amount of memory installed on your model see the online specifications Contact VAIO Link if you ...

Page 99: ...y module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconn...

Page 100: ...mponents of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 10 C ...

Page 101: ...es 2 Unplug the computer and wait about an hour until the computer cools down 3 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover When placing your computer upside down be sure to put the computer on a soft cloth to protect it from scratches 4 Touch a metal object to discharge static electricity ...

Page 102: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 6 Remove the new memory module from its packaging ...

Page 103: ...lace Do not touch any other components on the motherboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module ...

Page 104: ...104 n N Upgrading Your VAIO Computer 8 Replace the memory module compartment cover and tighten the screws on the bottom of the computer 9 Connect a power source and turn on the computer ...

Page 105: ...y 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 106: ... you protect your VAIO computer from potential damage Using the Power Source page 107 Handling Your Computer page 108 Handling Floppy Disks page 111 Handling Discs page 112 Using Headphones page 113 Handling the Memory Stick page 114 Handling the Hard Disk page 115 Updating Your Computer page 116 ...

Page 107: ... to your computer caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible Use the AC adapter supplied wi...

Page 108: ... want to have the computer checked by qualified personnel before operating it again Do not drop your computer Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 10 ...

Page 109: ...uate air circulation to prevent internal heat from building up The internal heat will cause your computer to malfunction Do not place your computer on porous surfaces such as rugs blankets couches or beds or near materials such as curtains or draperies that may block its air vents Be sure to allow clearance of at least 5 cm wide on either side 1 of your computer Keep the front 2 and back 3 of your...

Page 110: ...wise problems may occur Do not use cut or damaged connection cables If your computer is brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the AC adapter before cleaning your computer To avoid losing ...

Page 111: ...ources of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and put it in a storage case If the floppy disk comes with a label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or da...

Page 112: ...r alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth...

Page 113: ...sing Headphones Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 114: ...location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them When using the...

Page 115: ...ul when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard dis...

Page 116: ... so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Page 117: ...s have simple solutions Try these suggestions before contacting VAIO Link Computer page 118 System Security page 124 Networking page 125 Optical Discs page 128 Display page 132 Printing page 134 Microphone page 135 Speakers page 136 Keyboard page 137 Touch Pad page 138 Floppy Disks page 139 Audio Video page 140 Memory Stick page 143 Peripherals page 144 ...

Page 118: ...r external display are adjusted correctly Unplug the AC adapter Wait three to five minutes Plug the AC adapter again and press the power button to turn on your computer Condensation may cause your computer to malfunction If this occurs do not use the computer for at least one hour Remove any extra memory modules you may have installed since purchase Check that you are using the supplied Sony AC ad...

Page 119: ...ress the F2 key several times when the VAIO logo appears 2 Set the date month day year Press the Enter key 3 Press the m key to select System Time and then set the time hour minute second Press the Enter key 4 Press the key to select the Exit tab and then press the F9 key At the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the...

Page 120: ...der to bring your computer back into Normal mode from Sleep mode Press the Alt F4 keys several times to close the application window An application error may have been occurred Press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart Press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer ...

Page 121: ...puter If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off R...

Page 122: ... Turning off your computer with the power button may cause loss of unsaved data What should I do if Windows does not start and a message appears when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears and Windows will not start Press and hold the power button for more than four seconds to check that the power indicator li...

Page 123: ...tic turn off time has passed The VAIO Original Screen Saver disables the timer setting which you can select using the Windows power options for your screen to turn off Select a screen saver other than the VAIO Original Screen Saver How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where data for the system recovery is stored To check t...

Page 124: ...ect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee Internet Security Suite software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps 1 Click Star...

Page 125: ...hese steps to check the settings 1 Click Start and Control Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct What should I do if I cannot access the Internet Check the access point settings See the manual that came with your access point for more information Make ...

Page 126: ...nt channel See the manual that came with your access point for more information How do I avoid data transfer interruptions When your computer is connected to an access point data transfer interruptions may occur if a large file is exchanged or the computer is placed in close proximity to microwaves and cordless telephones Move your computer closer to the access point Make sure the access point con...

Page 127: ...ange the encryption key Two computers with the wireless LAN function may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on both computers so the key matches ...

Page 128: ...down button and Restart to restart the computer 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 112 for instructions What should I do if the drive tray does not open Make sure your computer is on Push in the optical disc drive tray If this does not work click Start and Computer right click the optical disc driv...

Page 129: ...g Discs page 112 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button on the remote commander Press the button once again The volume may have been turned off by one of the volume control buttons on the remote commander Press the other to turn up the volume loud enough to hear sound Right click the volume i...

Page 130: ...can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package...

Page 131: ...I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver Stop using the keyboard If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if ...

Page 132: ...ur computer make sure that the display settings are correct on the other display See Selecting Display Modes page 77 What should I do if my TV screen is dark Adjust the brightness control on your TV to brighten the screen See the manual that came with your TV for the detailed instructions Check other inputs on your TV for brightness If they also appear dark see the manual that came with your TV fo...

Page 133: ...as computer displays You may solve this problem by disabling the image quality settings on your TV such as noise reduction correction features and enhancer features but it also depends on your TV if such changes to the settings are available For more information see the manual that came with your TV How do I run Windows Aero This Q A entry applies to selected models only To run Windows Aero follow...

Page 134: ...more information If your printer is not functioning after your computer resumes from Sleep mode then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Propert...

Page 135: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 136: ...he volume may have been turned off by the muting button on the remote commander Press the button once again The volume may have been turned off by one of the volume control buttons on the remote commander Press the other to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your s...

Page 137: ...heck that the Num lock indicator light is unlit If the Num lock indicator is lit press the Num Lk key to turn it off before entering these characters Avoid using any wireless devices that exchange radio signals on the 2 4 GHz frequency band near the wireless keyboard These devices may cause interference causing the keyboard to stop working properly Do not place metal furniture or objects near your...

Page 138: ...key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If this procedure does not work press and hold the power bu...

Page 139: ... Wait for the indicator light on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sur...

Page 140: ...a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating...

Page 141: ...nd from the sound output device connected to the HDMI OUT or OPTICAL OUT port Once you have connected a device to the HDMI OUT or OPTICAL OUT port you need to change the sound output device if you want to hear sound from the device For the detailed procedure see How do I change the sound output device page 141 If you still hear no sound from the sound output device follow these steps 1 Follow step...

Page 142: ...k Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab select the optical out or HDMI icon and click Properties 5 Click the Supported Formats tab 6 Click to select the DTS Audio and Dolby Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound ...

Page 143: ...format a Memory Stick page 59 Why can t I save music files onto my Memory Stick Copyright protected music can only be checked out to Memory Stick with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital camera using Memory S...

Page 144: ...et Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a dev...

Page 145: ...145 n N Support Options Support Options This section contains information on where to go for answers to questions about your VAIO computer Sony Support Information page 146 e Support page 147 ...

Page 146: ...e VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link by telephone try to solve the problem by reading the prin...

Page 147: ... Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an e mail with the link to the e Support Web Portal your Customer ID and a basic explanation within a few hours All you need to do is activate your account by clicking on the provided link in the e mail You are now ready to create your first case You can access the e Supp...

Page 148: ...es from Monday till Friday between 8 am and 6 pm Is there a cost involved for using e Support No this is a free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an e mail notifying you that your case has been updated ...

Page 149: ...the Blu ray Disc logo are trademarks of the Blu ray Disc Association Intel Pentium and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation Microsoft Windows Vista Windows Media Center Edition MS Works Microsoft Office 2007 Home Student Microsoft Office Ready 2007 and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U S and other coun...

Page 150: ...or registered trademarks of HDMI Licensing LLC All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners See the online specifications to find out what software is available for your model ...

Page 151: ... 2008 Sony Corporation n ...

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