185
Troubleshooting
Internet
Why doesn't my modem work?
❑
Make sure the telephone cable is securely plugged into the Modem port on the computer and the wall jack.
❑
Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
❑
Make sure the telephone number the program is dialing is correct.
❑
Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are
compatible.)
❑
Make sure that the modem is the only device connected to your phone line.
❑
Check the following setting:
1
Click Start and then Control Panel.
2
Click Printers and Other Hardware.
3
Click Phone and Modem Options.
4
On the Modems tab, check that your modem is listed.
5
On the Dialing Rules tab, check the location information is correct.
Summary of Contents for VGN-SZ1HP/B
Page 1: ...N User Guide Personal Computer V G N S Z s e r i e s ...
Page 17: ...17 n N Getting Started Back A DC IN port page 23 B Battery connector page 24 C Air vents ...
Page 20: ...20 n N Getting Started Bottom A Docking station connector page 81 B Air vents ...
Page 218: ... 2006 Sony Corporation n ...
