Troubleshooting
What should I do if I do not hear the sound from the sound output device connected to the
HDMI port?
!
This Q & A entry applies to models with the NVIDIA video controller only.
❑
Once you have connected a device to the
HDMI
port, you need to change the device for sound output if you want to hear
sound from the device.
To change the sound output device, follow these steps:
1
Close all open programs.
2
Click
Start
and
Control Panel
.
3
Click
Hardware and Sound
.
4
Click
Manage audio devices
under
Sound
.
5
On the
Playback
tab, select the desired device for sound output and click
Set Default
.
❑
If you still hear no sound from the sound output device, follow these steps:
1
Follow steps 1 to 4 above.
2
On the
Playback
tab, select the HDMI icon and click
Properties
.
3
Click the
Advanced
tab.
4
Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports.
5
Click
OK
.
