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Troubleshooting

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Summary of Contents for VGN-FE11H

Page 1: ...N User Guide Personal Computer V G N F E s e r i e s ...

Page 2: ...necting a Power Source 24 Using the Battery Pack 26 Shutting Down Your Computer Safely 31 Using Your VAIO Computer 32 Using the Keyboard 33 Using the Touch Pad 35 Using Special function Buttons 36 Using the Built in MOTION EYE Camera 37 Using the Optical Disc Drive 38 Using PC Cards 47 Using the ExpressCard 34 Media 50 Using the Memory Stick Media 53 Using Other Memory Cards 58 ...

Page 3: ...e Monitors Function 98 Connecting an External Microphone 100 Connecting a Universal Serial Bus USB Device 101 Connecting a Printer 104 Connecting an i LINK Device 105 Connecting to a Network LAN 107 Customizing Your VAIO Computer 109 Setting the Password 110 Setting Up Your Computer with VAIO Control Center 112 Using the Power Saving Modes 113 Managing Power with VAIO Power Management 118 Configur...

Page 4: ... On Handling Discs 135 On Using the Battery Pack 136 On Using Headphones 137 On Handling Memory Stick Media 137 On Handling the Hard Disk 138 On Handling the Memory Card Adapter 139 Troubleshooting 140 Computer 142 System Security 150 Battery 152 Built in MOTION EYE Camera 154 Internet 157 Networking 159 Bluetooth Technology 162 CDs and DVDs 166 Display 171 Printing 175 Microphone 176 ...

Page 5: ... Touch Pad 179 Keyboard 180 Floppy Disks 181 PC Cards 182 Audio Video 183 Memory Stick Media 184 Peripherals 185 Multi Function Bay Docking Station 186 Support Options 187 Sony Support Information 187 e Support 188 Trademarks 190 ...

Page 6: ...ftware or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection technology that is protected by U S patents and ...

Page 7: ...through the use of computers and their office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform amo...

Page 8: ...k Documentation 3 Select the guide you want to read You can manually browse to the user guides by going to My Computer VAIO C your C drive Documentation Documentation and opening the folder for your language You may have a separate disc for the documentation of bundled accessories Printed Documentation A Setting Up Poster Describes the process from unpacking to starting up your VAIO Troubleshootin...

Page 9: ...the software programs included with your computer as well as information on solving common problems Specifications The online Specifications describe the hardware and software configuration of your VAIO computer To view the online Specifications 1 Connect to the Internet 2 Go to the Sony online support Web site at http www vaio link com ...

Page 10: ... Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click on this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check ou...

Page 11: ...ntents to view all Windows Help resources including those that are on the Internet To access Help and Support Center click Start and then Help and Support Or go to the Help and Support Center by pressing the Microsoft Windows key and the F1 key Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to www club vaio com to fi...

Page 12: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 13: ...ocation where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure t...

Page 14: ...section describes how to get started with using your VAIO computer Locating Controls and Ports page 15 About the Indicator Lights page 22 Connecting a Power Source page 24 Using the Battery Pack page 26 Shutting Down Your Computer Safely page 31 ...

Page 15: ...15 n N Getting Started Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages ...

Page 16: ...PRO Duo media indicator page 22 K Lid LOCK RELEASE switch Make sure to slide this switch to the LOCK position before moving your computer L Headphones jack page 89 M Microphone jack page 100 N Built in microphone monaural O WIRELESS switch page 62 P WLAN Wireless LAN indicator page 22 Q Bluetooth indicator 1 page 22 R Memory Stick Duo PRO Duo media slot 2 page 53 1 On selected models only 2 Your c...

Page 17: ...Muting button page 36 B Muting indicator page 22 C VOL buttons page 36 D S1 S2 buttons page 36 E Num lock indicator page 22 F Caps lock indicator page 22 G Scroll lock indicator page 22 H Power button I Power indicator page 22 ...

Page 18: ...18 n N Getting Started Back A Air vent B Battery connector page 26 ...

Page 19: ... 105 E Hi Speed USB USB 2 0 ports 2 page 101 F S VIDEO OUTPUT port 3 4 page 94 G Monitor VGA port 4 page 91 H DC IN port page 24 1 Referred to as the ExpressCard 34 slot hereinafter 2 Supports high full low speeds 3 Referred to as an S VIDEO OUT hereinafter 4 Disabled when the computer is attached to the optional multi function bay docking station ...

Page 20: ...ting Started Left A Modem port page 61 B Network Ethernet port page 107 C Optical disc drive page 38 D Drive eject button page 38 Optical disc drive indicator page 22 E Manual eject hole page 166 F Security slot ...

Page 21: ...21 n N Getting Started Bottom A Multi function bay docking station connector page 83 B Air vents ...

Page 22: ...uilt in MOTION EYE camera is in use Optical disc drive Illuminates when data is read from or written to the optical disc When the indicator is off the optical disc is not being used Hard disk Illuminates when data is read from or written to the hard disk Do not enter Standby mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press i...

Page 23: ... Started Bluetooth Illuminates when the WIRELESS switch is set to ON and Bluetooth technology is enabled WIRELESS LAN Illuminates when the wireless LAN function is running On selected models only Indicator Functions ...

Page 24: ...omputer only with the supplied AC adapter To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC In port 4 on the computer or on the optional multi function bay docking station The shape of the DC In plug varies depending on the AC adapter ...

Page 25: ...ower unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use the computer for a long period of time put the computer into Hibernate mode See Using Hibernate Mode page 116 This power saving mode saves the time of shutting down or resuming ...

Page 26: ...mputer is not fully charged at the time of purchase Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the lock switch 1 to the UNLOCK position 3 Slide the battery into the battery compartment until it clicks into place ...

Page 27: ... power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this notebook only functions with genuine Sony batteries designed for this model When inserting another kind of battery the battery will not be charged and the notebook will not function ...

Page 28: ...pter to the computer The computer automatically charges the battery the battery indicator light flashes in a double blink pattern as the battery charges When the battery is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery is running out of power Double blinks The battery is charging Off The computer is...

Page 29: ... The battery indicator light is on while you use the battery pack as a power source When the battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices the computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently a...

Page 30: ...is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the lock switch 1 to the UNLOCK position 3 Slide and hold the release latch 2 and slide the battery away from the computer ...

Page 31: ...low To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 32: ...ing your computer Using the Keyboard page 33 Using the Touch Pad page 35 Using Special function Buttons page 36 Using the Built in MOTION EYE Camera page 37 Using the Optical Disc Drive page 38 Using PC Cards page 47 Using the ExpressCard 34 Media page 50 Using the Memory Stick Media page 53 Using Other Memory Cards page 58 Using the Internet page 61 Using Wireless LAN WLAN page 62 Using the Bluet...

Page 33: ...aunched Combinations Feature Functions Fn 8 F5 F6 brightness control Adjusts the brightness of the LCD To increase lightness intensity press Fn F6 and then M or or keep pressing Fn F6 To decrease lightness intensity press Fn F5 and then m or or keep pressing Fn F5 Fn T F7 switch to the external display Toggles between the LCD external device e g monitor and both LCD and external device When the co...

Page 34: ...ages as it magnifies the screen view by changing the resolution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When the LCD screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Prov...

Page 35: ... click Help to see the detailed instructions Action Description Point Slide one finger on the touch pad to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger on the touch pad while pressing the left button Scroll...

Page 36: ...y mode and the S2 button toggles the display output between the LCD and external device You can change these button assignments on the window for changing the S button assignments To display this window press and hold either button or launch and navigate through VAIO Control Center See the help file on VAIO Control Center for the S button assignments Muting button Turns the volume on and off VOL b...

Page 37: ...MOTION EYE camera so the computer is ready for a video conference using such software Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the MOTION EYE camera respectively Make sure that the camera is activated before using the software The built in MOTION EYE camera cannot be shared by more than one software application If another softw...

Page 38: ...ter is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing up and gently push until the disc clicks into place ...

Page 39: ...gently Do not remove the optical disc when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled CD DVD program ...

Page 40: ...ging carefully to check both playback and recording compatibility with your computer s optical disc drives Sony does NOT guarantee the compatibility of VAIO CD drives with discs that not compliant with the official CD format standard or DVD standard in relation to DVD drives USING NON COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For i...

Page 41: ... disc reading but does not support 8cm disc writing Writing to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with removable cartridge Writing to single sided DVD RAM discs 2 6 GB compliant with DVD RAM version 1 0 is not supported ...

Page 42: ...se memory resident utility software while writing data to a disc This may cause the computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Never touch the surface of the disc Fingerprints and dust on the surface of a disc may cause writing errors Do not switch power modes while using the pre installed software and while using ...

Page 43: ... a DVD Region codes indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the disc on this player If you change the DVD region code while the WinDVD software is runni...

Page 44: ...sert the disc into the optical disc drive 2 If nothing appears on the desktop once you insert an audio CD disc then click Start point to All Programs and click to open a CD program such as the SonicStage software If the Audio CD window appears click to select an option ...

Page 45: ...d then click Explorer 3 In the Folders panel on the left locate the file s or folder s you want to copy right click the file s or folder s point to Send To and then click the optical disc drive name 4 Close the window 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with the file s or folder s you want to copy listed u...

Page 46: ... The DVD writing function is available on selected models only See the online Specifications to find the type of your optical disc drive and then Reading and Writing CDs and DVDs page 40 to find about the supported disc media To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert the disc into the optical disc drive 3 Click Start and point to All Programs 4 Select a DVD software...

Page 47: ...ing a PC Card To insert a PC Card 1 Push the PC Card release button so that the release button pops out 2 Push the PC Card release button a second time so that the PC Card slot protector pops out 3 Gently take hold of the protector and pull it out of the slot 4 Insert the PC Card into the PC Card slot with the front label facing up 5 Gently push the PC Card into the slot The PC Card is automatical...

Page 48: ...stem to correct the problem Restarting will restore the original state of the computer While the card is inserted the computer may not enter Hibernate power management mode It may enter Standby mode We recommend that you remove the card before the computer enters Hibernate mode Make sure you use the most recent software driver provided by the PC Card manufacturer If an mark appears on the Device M...

Page 49: ...move Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click Close 7 Push the PC Card release button so that the release button pops out 8 Push the PC Card release button a second time so ...

Page 50: ...page 58 for the instructions to use the memory card adapter and other memory cards Inserting an ExpressCard 34 Media Your computer is delivered with a slot protector in the ExpressCard 34 slot Remove the slot protector before you use the ExpressCard 34 slot for the first time Use care when inserting or removing the ExpressCard 34 media from the slot Do not force it in or out of the slot You do not...

Page 51: ...lot until it clicks in place Do not force it into the slot If the media or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard 34 media manufacturer ...

Page 52: ... steps 1 to 6 1 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click Close 7 Push in the ExpressCard 34 med...

Page 53: ...See the online Specifications to see which Memory Stick media types are compatible with your model and if there are any limitations You can purchase Memory Stick media from the Sony Style website www sonystyle europe com or from your local Sony dealer Detailed information about which VAIO computers are compatible with which Memory Stick media can be found at www vaio link com Your computer has bee...

Page 54: ...from accidental erasure or overwriting Move the tab horizontally or vertically to set or release write protection When the erasure prevention switch is off data can be saved on the Memory Stick media When the erasure prevention switch is on data can be read from but not saved on the Memory Stick media Some versions of Memory Stick media do not have an erasure prevention switch ...

Page 55: ...ory card adapter for the ExpressCard 34 slot To insert a standard size Memory Stick media use the ExpressCard 34 slot To do this you need the supplied memory card adapter See Using the ExpressCard 34 Media page 50 and Using Other Memory Cards page 58 for more information Using the PC Card slot on models with the supplied memory card adapter for the PC Card slot To insert a standard size Memory Sti...

Page 56: ... your system and appears in your My Computer window as a local drive under the appropriate letter depending on the configuration of the computer Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging the computer or the Memory Stick media do not force the Memory Stick media into the slot if it does not insert smoothl...

Page 57: ...Memory Stick media Use the Memory Stick Formatter software See the help file on the Memory Stick Formatter software for details Removing a Memory Stick Media To remove a Memory Stick media from the Memory Stick Duo PRO Duo media slot 1 Check that the Memory Stick media indicator is off 2 Push the Memory Stick media in toward the computer The Memory Stick media ejects 3 Pull the Memory Stick media ...

Page 58: ...es of the SD memory card are not supported As for the Memory Stick PRO media only Sony branded media is recommended to use with the adapter Memory card adapter for the PC Card slot Standard size Memory Stick and Memory Stick PRO Secure Digital SD Multi Media Card MMC Smart Media The MagicGate and high speed data transfer features of the Memory Stick media and the Memory Stick Pro media are not sup...

Page 59: ...o the memory card adapter in the correct direction to avoid possible damage to the memory card adapter 2 See Inserting an ExpressCard 34 Media page 50 to insert the memory card adapter into the ExpressCard 34 slot To remove a memory card See Removing an ExpressCard 34 Media page 52 to remove the memory card adapter from the ExpressCard 34 slot Then firmly grasp the extended part of the memory card...

Page 60: ...gnated types of the memory card Make sure to insert a memory card into its designated slot to prevent problems including a stuck memory card in the adapter and damage to the memory card adapter or the memory card Do not insert more than one memory card into the memory card adapter at the same time 2 See Inserting a PC Card page 47 to insert the memory card adapter into the PC Card slot To remove a...

Page 61: ...n operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Click Start point to ...

Page 62: ...e to pull cables or wires through walls and ceilings The Sony WLAN supports all normal Ethernet activities but with the added benefits of mobility and roaming You can still access information internet intranet and network resources even in the middle of a meeting or as you move from one place to another You can communicate without an Access Point which means that you can communicate between a limi...

Page 63: ...ess control for existing WiFi networks WPA has been designed to be forward compatible with the IEEE802 11i specification It utilizes the enhanced data encryption TKIP Temporal Key Integrity Protocol in addition to user authentication using 802 1X and EAP Extensible Authentication Protocol Data encryption protects the vulnerable wireless link between clients and Access Points Besides that there are...

Page 64: ...hoc An ad hoc network is a network in which a local network is created only by the wireless devices themselves with no other central controller or Access Point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 65: ...ernet Connections 4 Click Network Connections The Network Connections window appears 5 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 6 Select the Wireless Networks tab 7 Click the Add button The Wireless network properties window appears 8 Enter a Network name SSID 2 You can choose a 32 digit alphanumeric name 9 Select Open ...

Page 66: ...lick Close 19 Click OK The computer is ready to communicate with another computer 1 See the online Specifications to see whether your model supports the Bluetooth functionality 2 If you want to communicate between two or more computers you need to configure all these computers the exact same way This means that you need to enter the same Network name and the same Network key on all computers as on...

Page 67: ...ppears 4 In the right panel under LAN or High Speed Internet right click Wireless Network Connection 5 Click Properties The Wireless Network Connection Properties window appears 6 On the Wireless Networks tab click Advanced The Advanced window appears 7 Click to select Any available network access point preferred and click Close 8 Click OK 9 Close the Network Connections window 10 Turn off the WIR...

Page 68: ...s an existing wired local network to wireless devices by providing an Access Point for example the Sony Access Point The Access Point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN The Access Point coordinates transmission and reception from multiple wireless devices within a specific range ...

Page 69: ...onnections 4 Click Network Connections The Network Connections window appears 5 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 6 Select the network you want to use 7 Enter the Network Key 8 Click Connect After 30 seconds the connection is established See the online Specifications to see whether your model ...

Page 70: ... be used by the Access Point see the access point manual b Without an Access Point ad hoc If the Wireless connection is initiated by the VAIO computer channel 11 will be selected In France only certain channels are legally allowed when using WLAN outdoors For more information see the Regulations Guide If the Wireless connection is initiated by a peer Wireless LAN equipment the Wireless LAN communi...

Page 71: ...the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between such devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Deploying IEEE802 11b and IEEE802 11g products on the same wireless network may reduce the communication speed ...

Page 72: ...You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 10 meters range in open space To connect to a Bluetooth device 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Bluetooth...

Page 73: ...cation Type of operating system Use of both Wireless LAN and Bluetooth functionalities at the same time on the computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicab...

Page 74: ... the Bluetooth functionality The Bluetooth functionality may not work depending on the third party devices or the software version used by third party companies Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine whom you choose to communicate With the authentication function you can avoid any anonymous Bluetooth device to access your c...

Page 75: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 76: ...uetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth utility software To see the help file 1 Right click the Bluetooth icon on the taskbar and select Help from the menu Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 77: ...ct Bluetooth Settings from the menu The Bluetooth Settings window appears and Add New Connection Wizard automatically starts 4 If the Add New Connection Wizard window does not appear click New Connection The Add New Connection Wizard window appears 5 Select Express Mode Recommended and then click Next The wizard searches for Bluetooth devices in range and lists available devices if any 6 Select HB...

Page 78: ...r To disconnect the headset from the computer 1 Right click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears 2 Select Disconnect from the Bluetooth menu 3 Click Yes ...

Page 79: ...Docking Station page 80 Connecting External Speakers page 89 Connecting an External Display page 90 Selecting Display Modes page 97 Using the Multiple Monitors Function page 98 Connecting an External Microphone page 100 Connecting a Universal Serial Bus USB Device page 101 Connecting a Printer page 104 Connecting an i LINK Device page 105 Connecting to a Network LAN page 107 ...

Page 80: ...Station Attaching a multi function bay docking station enables you to connect additional peripherals to your computer such as a printer and an external display A multi function bay docking station is not supplied with your computer and is available as an optional accessory ...

Page 81: ...UT port Output frequency 96 kHz 48 kHz 44 kHz Variable Connect digital equipment such as an AV amplifier F PHONES OUT jack 3 page 89 G VIDEO OUT port page 94 H S VIDEO OUT port page 94 I Network Ethernet port 1000BASE T 100BASE TX 10BASE T page 107 J Security slot 1 Supports high full low speeds 2 Enabled only when a model with the NVIDIA video controller is attached 3 Referred to as the headphone...

Page 82: ...ng station and the AC outlet while using the multi function bay docking station this may cause data damage or hardware malfunctions A IN USE indicator page 86 B UNDOCK button page 86 C PUSH RELEASE button page 86 D DC IN indicator Illuminates when the power of the multi function bay docking station is on E Multi function bay F Multi function bay unit eject button See the manual supplied with the o...

Page 83: ...ith a size adjuster for use with other VAIO models which is described in the manual supplied with the docking station You do not need to use this size adjuster for your model To attach your computer to the multi function bay docking station 1 Disconnect all peripherals from the computer 2 Plug the power cord 1 into the AC adapter 2 and an AC outlet 3 Plug the cable attached to the AC adapter 2 int...

Page 84: ...r cover on the bottom of the computer 5 Place the computer on the multi function bay docking station Bring the arrows on the back of the LCD and the multi function bay docking station together so that the connector on the bottom of the computer comes in contact with that on the docking station ...

Page 85: ...on the computer Use the AC adapter supplied with the multi function bay docking station Do not move the computer while attached to the multi function bay docking station this may detach the multi function bay docking station and cause damage to the multi function bay docking station and the computer ...

Page 86: ...cator is lit may result in loss of unsaved data or a failure of the computer When the battery is running out of power disconnecting the computer from the multi function bay docking station may result in loss of unsaved data Do not disconnect the computer from the multi function bay docking station during video playback Be sure to close video playback software before disconnection To disconnect you...

Page 87: ...until the IN USE indicator 1 turns off and then press the PUSH RELEASE button 2 3 Lift the computer away from the multi function bay docking station 4 Close the multi function bay docking station connector cover on the bottom of the computer ...

Page 88: ...ft the computer away from the multi function bay docking station 4 Close the multi function bay docking station connector cover on the bottom of the computer It is extremely important to close the multi function bay docking station connector cover after disconnecting the computer from the multi function bay docking station If the cover is left open dust may get inside and damage the computer To di...

Page 89: ... speaker cable 1 into the headphones jack 2 on the computer or on the multi function bay docking station 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 90: ...er display or a projector Connecting a Computer Display page 91 Connecting a Multimedia Computer Display page 93 Connecting a TV page 94 Connecting a Projector page 95 Connect the power cord after connecting all other cables Connected external displays are used as second screens On Windows systems only you can also use an external display to set up multiple monitors ...

Page 91: ...hen attached to the multi function bay docking station 1 If necessary plug one end of the display s power cord 1 into the display and the other end into an AC outlet 2 If you want to connect a VGA monitor plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the multi function bay docking station 3 If you want to connect a TFT DVI monitor plug the display cable ...

Page 92: ...orts only digital video signals no analog video signals It has 24 pins A DVI I connector Digital Visual Interface Integrated supports digital video and analog video signals It has 29 pins You can use a TFT DVI monitor only when a model with the NVIDIA video controller is attached to the multi function bay docking station ...

Page 93: ...n To connect a multimedia computer display 1 Plug the power cord of the multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the multi function bay docking station 3 Plug the speaker cable 4 into the headphones jack 5 on the computer or on the multi function bay docking station 4 Plug the microphone cable 6 into...

Page 94: ...cable not supplied into the headphones jack on the computer or on the multi function bay docking station and the other end to the TV 4 Switch the input channel of the TV to external input 5 Set up the TV configuration system The multi function bay docking station is also equipped with a VIDEO OUT port To connect a TV to this port use a regular video cable See the manual supplied with your peripher...

Page 95: ... a projector 1 Connect the power cord 1 of the projector into an AC outlet 2 Plug the RGB signal cable 2 into the monitor VGA port 3 a on the computer or on the multi function bay docking station 3 Plug the audio cable 4 not supplied into the headphones jack 5 on the computer or on the multi function bay docking station 4 Plug the RGB signal cable and the audio cable into the jack and port on the ...

Page 96: ...96 n N Using Peripheral Devices ...

Page 97: ...our computer If you want to work on the computer s LCD and the external display at the same time see Using the Multiple Monitors Function page 98 for more information To select a display 1 Right click on the desktop and select NVIDIA Control Panel from the menu 2 Click the Display icon 3 Click Change Display Configuration 4 Follow the on screen instructions to change the settings ...

Page 98: ... drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that the computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 99: ...to change the settings You can also change one of the S button assignments to activate the Multiple Monitors mode with the respective S button To change the S button assignments press and hold any S button to display the window for changing the assignment For details on the S buttons see Using Special function Buttons page 36 Additionally you can set the display colors and resolution for each disp...

Page 100: ...e If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 101: ...ce to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse 3 The VAIO USB mouse software driver is preinstalled on the computer As a result you only need to plug the USB mouse into the US...

Page 102: ...and connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port you prefer to use 2 Plug the USB floppy disk drive cable into the USB port Your USB floppy disk drive is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 103: ...computer To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Make sure the floppy disk drive is selected and click OK A message appears stating it is ...

Page 104: ...ting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the printer power cord into an AC outlet 1 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 into the USB port and the other end to your printer ...

Page 105: ...i LINK cables compatible with the computer include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin connector at each end VMC IL4408 Series a 0 8 meter cable with a 4 pin connector at each end The optional i LINK cables may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed T...

Page 106: ...o the DV In Out ports 3 on the digital video camera recorder 2 Launch the DVgate Plus software On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camera recorder shown here is an example your digital video camera recorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an ...

Page 107: ...n bay docking station and the other end to your network For detailed settings and devices needed to connect to the network see your network administrator Available only via the Network Ethernet port on the optional multi function bay docking station The computer can be connected to the network with the default settings When the computer is attached to the optional multi function bay docking statio...

Page 108: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 109: ...of your computer Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 110 Setting Up Your Computer with VAIO Control Center page 112 Using the Power Saving Modes page 113 Managing Power with VAIO Power Management page 118 Configuring Your Modem page 120 ...

Page 110: ...wer on password and need assistance to reset a password reset fee will be charged and your computer may need to be sent in for depot service for password reset To add the power on password 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Use the or key to se...

Page 111: ...uter and press the F2 key several times when the VAIO logo appears 3 Enter the current password for Enter Password and press the Enter key 4 Use the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password ...

Page 112: ...lick Start point to All Programs and click VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open...

Page 113: ...ry power you should be aware that the computer automatically enters Hibernate mode when the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged battery Using Normal Mode This is the normal state of...

Page 114: ...he computer will switch off automatically You will lose any unsaved data When the computer is in Standby mode you cannot insert a disc The computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode If the battery runs down when the computer enters Standby mode you will lose any unsaved data Going back to the previous work state is impossi...

Page 115: ...o change the Standby mode settings 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Change the System Standby settings ...

Page 116: ...t is off in this mode To activate Hibernate mode Press the Fn F12 keys The Hibernating screen appears and the computer enters Hibernate mode Alternatively 1 Click Start and then Turn Off Computer 2 Click Hibernate To return to Normal mode Turn on the computer by pressing the power button The computer returns to its previous state If you press the power button for more than four seconds the compute...

Page 117: ...e time of shutting down or resuming When the computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Standby mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode Do not move the computer until its power indicator light turns off ...

Page 118: ...ftware Activating VAIO Power Management When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power If you double click this icon the window appears showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Managemen...

Page 119: ...ment power scheme 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the tab for power scheme settings 5 Select a power scheme from the drop down list 6 If you now select the VAIO Power Management tab you see that the selected power scheme appears on the tab 7 If necessary you can change the items in t...

Page 120: ...able To change your modem country settings 1 Click Start and then Control Panel 2 Double click Phone and Modem Options The Phone and Modem Options window appears If you do not see the Phone and Modem Options window click Switch to Classic View on the left side 3 Select your location on the Dialing Rules tab 4 Click the Edit button to change the current configuration The Edit Location window appear...

Page 121: ...odem Driver To update the modem driver 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options The Phone and Modem Options window appears 4 Click the Modems tab and then click Properties to view the properties of your modem The Modem Properties window appears 5 On the Driver tab click Update driver The Hardware Update Wizard window appears Follow th...

Page 122: ...our guarantee due to mishandling we recommend that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory panel For the type of module and amount of memory installed on your model refer to the online Specifications Contact VAIO Link if you need assistance ...

Page 123: ...dule ensure the following The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off the computer and disconnect the system from its power source that is battery or AC adapter and from any telecommunication links ne...

Page 124: ... to the computer and any repair costs will not be covered by the warranty Do not place the memory module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To ...

Page 125: ...t all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity ...

Page 126: ...ve the memory module Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 127: ...mory module make sure to insert it to the slot that is closer to the back of your computer Do not touch any other components on the motherboard Do not damage the inner film cover equipped for module protection 9 Replace the memory module compartment cover 10 Tighten the screws on the bottom of the computer 11 Reinstall the battery and turn on the computer ...

Page 128: ...nt to All Programs and click VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole procedure and restart the computer ...

Page 129: ... page 130 On Using the Power Source page 131 On Handling Your Computer page 132 On Using the Built in MOTION EYE Camera page 134 On Handling Floppy Disks page 134 On Handling Discs page 135 On Using the Battery Pack page 136 On Using Headphones page 137 On Handling Memory Stick Media page 137 On Handling the Hard Disk page 138 On Handling the Memory Card Adapter page 139 ...

Page 130: ...al image may appear on the screen if the same image is displayed for a lengthy period of time The residual image disappears in a while You can use a screen saver to prevent residual images The screen becomes warm during operation This is normal and does not indicate a malfunction The LCD is manufactured using high precision technology You may however see tiny black points and or bright points red ...

Page 131: ...d by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug the computer from the AC outlet if you are planning to not use the computer for a long time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use the AC ...

Page 132: ...r air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near the computer The electromagnetic field of the computer may cause a malfunction Provide adequate air circulation to prevent internal heat fro...

Page 133: ...warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning the computer To avoid losing data if the computer is damaged back up your data regularly ...

Page 134: ...ens of the built in MOTION EYE camera with a blower brush or a soft brush If the lens is extremely dirty wipe it off with a soft dry cloth Do not rub the plate as it is force sensitive On Handling Floppy Disks Do not open the shutter manually or touch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other sources of heat Keep the fl...

Page 135: ...t use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any rema...

Page 136: ... battery will not be charged and the notebook will not function While the battery is in use or being charged the battery pack heats up This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the computer for...

Page 137: ...me or discontinue use On Handling Memory Stick Media Do not use the media in locations that are subject to static electricity or electrical noise Do not touch the Memory Stick media connector with your finger or metallic objects Use only the label supplied with the Memory Stick media as a label Do not bend drop or apply strong shock to the Memory Stick media Do not disassemble or modify Memory Sti...

Page 138: ...ould be careful when handling the computer To avoid damaging your hard disk Do not subject the computer to sudden movements Keep the computer away from magnets Do not place the computer in a location subject to mechanical vibration or in an unstable position Do not move the computer while the power is on Do not turn off the power or restart the computer while reading or writing data to disk Do not...

Page 139: ... a label Do not bend drop or apply strong shock to the memory card adapter Do not disassemble or modify the memory card adapter Do not let the memory card adapter get wet Do not use or store the memory card adapter in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the memory ...

Page 140: ...efore contacting VAIO Link Computer page 142 System Security page 150 Battery page 152 Built in MOTION EYE Camera page 154 Internet page 157 Networking page 159 Bluetooth Technology page 162 CDs and DVDs page 166 Display page 171 Printing page 175 Microphone page 176 Mouse page 177 Speakers page 178 Touch Pad page 179 Keyboard page 180 Floppy Disks page 181 PC Cards page 182 Audio Video page 183 ...

Page 141: ...141 n N Troubleshooting Memory Stick Media page 184 Peripherals page 185 Multi Function Bay Docking Station page 186 ...

Page 142: ...sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Disconnect the AC adapter and remove the battery Wait three to five minutes Reattach the AC adapter and reinstall the battery and press the power button to turn on the computer Condensation may cause the computer to malfun...

Page 143: ... Select Exit Setup and press the Enter key The message Save configuration changes and exit now appears 7 Select Yes and press the Enter key The computer restarts If this occurs on a regular basis contact VAIO Link What should I do if the power indicator Green lights but my screen does not display anything when I turn on my computer If nothing still appears on your screen after a while 1 Press the ...

Page 144: ...w appears click Turn Off from the Shut Down menu When the Windows Security window appears click Shut Down If the computer still does not turn off press and hold the power button or slide and hold the power switch until the computer turns off If the computer stops responding while playing a CD or DVD press the Ctrl Alt Delete keys simultaneously You can turn off the computer from the Windows Task M...

Page 145: ...ppropriate button and restart the computer 4 If this procedure does not work press and hold the power button or slide and hold the power switch until the computer turns off What should I do if the battery indicator is flashing and my computer won t start This symptom could be due to the battery pack not being installed properly To resolve this symptom switch off the computer and remove the battery...

Page 146: ...forming the above it means the installed battery pack is not compatible Remove the battery pack and contact VAIO Link Why is the sound of my computer s fan so loud The computer s fan may be running at a high speed to cool the CPU By lowering the CPU speed you also lower the speed and noise level of the computer s fan You can use the power schemes to lower the CPU speed To lower the CPU speed using...

Page 147: ...k that the power indicator goes off Wait for 10 or 15 seconds then restart the computer and enter the correct password When entering the password check that the Num lock indicator and Caps lock indicator are off If any are lit press the Num Lk key or the Caps Lock key to turn off the indicator before entering the password What should I do if my game software does not work or it keeps crashing Chec...

Page 148: ... passed The originally selected VAIO s screen saver disables the timer setting which you can select using the Windows power options for the LCD to turn off Change the originally selected VAIO s screen saver What should I do if I can t boot my computer from the USB device connected to the computer To boot your computer from the USB device for example a USB floppy disk drive or a USB optical disc dr...

Page 149: ...key to select Exit and select Exit Setup and then press the Enter key The message Save configuration changes and exit now appears 6 Select Yes and press the Enter key The computer restarts and you will hear the startup sound at the specified volume level You can also show hide the VAIO animation logo at startup To show the logo select VAIO Animation Logo or Show VAIO Animation Logo and press the E...

Page 150: ...ng system is preinstalled on the computer The best way to protect the computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following The computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Click the Automatic Updates icon on the taskbar 3...

Page 151: ... Security icon on the taskbar If you have not previously registered the antivirus software a series of information wizards appear 1 Follow the on screen instructions to complete each wizard 2 Double click the Norton Internet Security icon again The Norton Internet Security window appears If you have previously registered this antivirus software the Norton Internet Security window automatically app...

Page 152: ... is installed When should I recharge the battery When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery for a long time When should I replace the battery If the battery power is still low after charging it the battery may be reaching the end of its life and should be replaced Should I be concerned that the installed battery...

Page 153: ...m from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 116 for information on how you can manually activate Hibernate mode Why doesn t my computer enter Hibernate mode You may first need to enable Hibernate mode Follow these steps 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Pro...

Page 154: ...es not indicate a malfunction If the problem persists restart the computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the front mirror plate over the lens is dirty you cannot take a clear shot Clean the lens See On Using the Built in MOTION EYE Camera page 134 Why...

Page 155: ... mismatch between lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the screen brightness In some software applications you can set an appropriate value to Flickness one of the camera properties to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video input may be sus...

Page 156: ...el 2 Click the Performance and Maintenance icon 3 Click the System icon 4 Click Device Manager on the Hardware tab 5 Double click Imaging devices 6 Right click Sony Visual Communication Camera VGP VCC1 and click Update Driver Why does my computer become unstable when I place it into Standby or Hibernate mode while using the built in MOTION EYE camera Do not place your computer into Standby or Hibe...

Page 157: ...one number the program is dialing is correct Make sure the software you are using is compatible with the computer s modem All preinstalled Sony programs are compatible Make sure that the modem is the only device connected to your phone line Check the following setting 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 On the Modems tab check ...

Page 158: ...ng properly to other PC based modems fax machines or your Internet Service Provider ISP follow these steps Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the I...

Page 159: ...k Start and then Control Panel 2 Click Network and Internet Connections 3 Click Network Connections 4 Right click Wireless Network Connection 5 Click Properties 6 Click the Wireless Network tab 7 Click View Wireless Networks to see that your access point is selected Make sure the encryption key is correct Why can t I access the Internet Check the access point settings See the instructions supplied...

Page 160: ...emporarily overloaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See your access point instructions for more information How do I avoid data transfer interruptions When the computer is connected to an access point data transfer interruptions may occur when using large files or i...

Page 161: ...e using a wireless LAN access point see connectivity information contained in your access point instructions When I change the encryption key the network connection stops What should I do Two computers with built in wireless LAN may loose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on b...

Page 162: ...ou may not be able to communicate with the device Why can t I find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more details If the device with which you want to communicate is already communicating with another Bluetooth device it may not be found or it may not ...

Page 163: ...a custom Bluetooth security level is selected click the Default level button 4 Click OK The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices on radio wave quality on the operating system or the software used Try to move the computer or to place both devices closer If the device with which you want to communicate is already communicating w...

Page 164: ...d by distance and obstructions You may need to move the computer away from obstructions or closer to the device to which it is connected Identify and remove obstacles between the computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the env...

Page 165: ...ct the utility cannot assign a dynamic IP address to the device and fails Do not specify IP addresses when using a PAN Why can t I use the Bluetooth functionality when I log on to my computer as a limited user The Bluetooth functionality may not be available to users with limited rights on the computer Log on to the computer with a user with administrator rights Why can t I connect to a Bluetooth ...

Page 166: ...or damage If the disc is dirty see On Handling Discs page 135 for instructions on how to clean it What should I do if the drive tray won t open Make sure the computer is on Press the drive eject button If the drive eject button does not work click Start and then My Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above options work insert a th...

Page 167: ...uctions If you are playing a CD or DVD and cannot hear sound follow these steps Double click the Volume icon on the taskbar and click to cancel the Master Volume Mute All and Wave Mute check boxes Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and the computer Make sure the CD audio f...

Page 168: ...ke sure an adhesive label was not attached to the CD or DVD Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on the co...

Page 169: ...o if I cannot write to DVD Are you using the correct DVD recordable media Check which DVD recordable format is compatible with the computer s built in DVD recorder DVD R DVD RW DVD R DVD RW Note the possibility that some brands of DVD recordable media do not work The preinstalled software on the computer does not support copying DVD movies Macrovision or a similar video protection technology preve...

Page 170: ...l disc drive icon and select Properties 3 Click the Recording tab 4 Click to cancel the Enable CD recording on this drive check box 5 Click OK Canceling the Enable CD recording on this drive check box disables writing to CD R and CD RW discs To write to such discs make sure to select this check box You cannot add data to DVD RAM discs with data already written by the Roxio DigitalMedia software du...

Page 171: ...using battery power make sure the battery is installed properly and is charged See Using the Battery Pack page 26 for more information If the display mode is set to external display use the Fn F7 key combination See Combinations and Functions with the Fn Key page 33 for more information Why can t I view the entire DVD video display on a TV screen The display resolution may not be properly set It i...

Page 172: ... the left to reduce the size and to the right to increase the size of the video resolution How do I switch the computer screen from LCD to TV Press the Fn F7 keys to view the image on either the computer screen LCD or the TV See Combinations and Functions with the Fn Key page 33 for more information What should I do if the screen does not display a video If the external display is selected for the...

Page 173: ...tness To do the following procedure you must have administrator rights on the computer 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options 4 Select the tab for power scheme settings 5 Select the desired power scheme from the drop down list 6 On the VAIO Power Management tab select No change for LCD Brightness 7 Click OK The preference for the brightness a...

Page 174: ...by pressing the Fn F7 keys What should I do if the Fn F7 keys do not switch the computer screen to the external display connected to the monitor VGA port on the computer When the computer is attached to the optional multi function bay docking station the monitor VGA port on the computer is disabled Thus pressing the Fn F7 keys toggles between the LCD and the external display connected to the monit...

Page 175: ...t the computer If the bidirectional communication functions are provided with your printer disabling the functions on the computer may enable printing Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Right click an unused printer and select Properties 5 Click the Ports tab 6 Click to cancel the Enable bidirectional support che...

Page 176: ...e using an external microphone make sure the microphone is turned on and is properly plugged into the Microphone jack on the computer The muting button may have been pressed Check to see if the muting indicator light is on If it is press the muting button to turn on the volume ...

Page 177: ...e the pointer restart the computer Press the Ctrl Alt Delete keys simultaneously In the Windows Task Manager window press the appropriate button and restart the computer Press and hold the power button When the computer turns off wait 10 to 15 seconds then press the power button again to restart the computer Avoid using radio controlled toys or equipment CB radios and other wireless devices in the...

Page 178: ...h the speakers If you are using battery power make sure the battery is installed properly and is charged If the speakers require external power make sure the speakers are connected to a power source See the manual that came with the speakers for more information Why can t I hear sound from my speakers If the computer is using battery power make sure the battery is properly installed and is charged...

Page 179: ...er mouse is not installed You may have disabled the touch pad without connecting a mouse to the computer See Using the Touch Pad page 35 How do I change the left and right button assignments If the computer is interpreting a single click as a double click you may want to change the button assignments Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Clic...

Page 180: ...hange the keyboard configuration follow these steps 1 Click Start and then Control Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off...

Page 181: ...the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from the computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start Turn Off Computer and then Restart Why is the drive unable to write data to a floppy di...

Page 182: ... Why doesn t my computer recognize attached devices For some PC Cards if you alternate between normal power operation and the Standby or Hibernate modes while the card is inserted into the PC Card slot the computer may not recognize the PC Card or the connected device Restart the computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting a PC Card page 47 f...

Page 183: ...ation i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other See the manual that came with your compatible i LINK device for information on operating conditions an...

Page 184: ...tick Formatter software preinstalled on the computer For instructions about formatting a Memory Stick media see the help file on the Memory Stick Formatter software Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than MagicGate Memory Stick media Using recorded music requires permission of the copyright holders...

Page 185: ... AC outlet Try using a different USB port on the computer The driver could be installed to the specific port you used the first time you connected the device Check the manual provided with the USB device You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test that the port is working at all USB hubs may prevent a device from...

Page 186: ...ices connected to the multi function bay docking station Make sure to use the AC adapter supplied with the multi function bay docking station to connect the docking station to a power source The multi function bay docking station does not work on the battery installed in the computer ...

Page 187: ... have any problem with the computer you can access the VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link by t...

Page 188: ...O Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e Sup...

Page 189: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 190: ... Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection Adobe Adobe Acrobat Elements Adobe Acrobat Professional Adobe Reader Adobe Premiere Elements and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated Norton Internet Security 2005 AntiSpyware Edition Norton Password Manager 2004 and Norton...

Page 191: ...arks and trade names are those of their respective owners SD is a registered trademark of Toshiba Corporation MultiMediaCard is a trademark of MultiMediaCard Association xD Picture Card is a trademark of Fuji Photo Film Co Ltd All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change ...

Page 192: ... 2006 Sony Corporation n ...

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