139
Troubleshooting
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
2
Remove the disc from the optical disc drive.
3
Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs
for instructions.
What should I do if the disc does not slide out?
❑
Make sure your computer is on.
❑
Press the drive eject button.
❑
If the drive eject button does not work, click Start and Computer. Right-click the optical disc drive icon, and select Eject
from the shortcut menu.
❑
Try restarting your computer.
