136
Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑
Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑
Make sure the WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on your computer.
❑
Make sure power to the access point is on.
❑
Follow these steps to check the settings:
1
Click Start and then Control Panel.
2
Click Network and Internet Connections.
3
Click Network Connections.
4
Right-click Wireless Network Connection.
5
Click Properties.
6
Click the Wireless Networks tab.
7
Click View Wireless Networks to see that your access point is selected.
❑
Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑
Check the access point settings. See the manual that came with your access point for more information.
❑
Make sure your computer and the access point are connected to one another.
❑
Move your computer away from obstructions or closer to any access point you may be using.
❑
Make sure your computer is properly configured for Internet access.
