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Sony VAIO VPCZ12 SERIES, User Manual

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Using Your VAIO Computer >
Using the TPM

Using BitLocker Drive Encryption with the TPM

BitLocker Drive Encryption

 is a data encryption feature that is available on models with Windows 7 Ultimate. Enabling 

BitLocker Drive Encryption

 in conjunction with the TPM encrypts all data on the built-in storage device.

For detailed information on how to use and configure 

BitLocker Drive Encryption

, see 

Windows Help and Support

.

See the specifications to find out about the configuration of your computer. 

Notes on using BitLocker Drive Encryption

❑

Be sure to initialize the TPM with the 

Infineon TPM Professional Package

 before enabling 

BitLocker Drive Encryption

. 

If you enable it without initializing the TPM, a TPM owner password is not generated, so you will not be able to configure 
the 

Infineon TPM Professional Package

.

❑

The 

Infineon TPM Professional Package

 does not make a backup copy of a file (recovery password) for 

BitLocker 

Drive Encryption

.

❑

An additional BitLocker system partition has been pre-configured. This system partition uses 100 MB of your total built-
in storage device volume.

❑

You must enable the TPM in the BIOS setup screen in order to turn on 

BitLocker Drive Encryption

.

❑

Do not encrypt data on a storage device (such as a USB flash memory device) on which a recovery key is stored using 

BitLocker Drive Encryption

.

Summary of Contents for VAIO VPCZ12 SERIES

Page 1: ...N User Guide Personal Computer VPCZ12 Series ...

Page 2: ...Cards 54 Using the Internet 62 Using the Network LAN 63 Using the Wireless LAN 64 Using the Wireless WAN 69 Using the Bluetooth Function 73 Using Fingerprint Authentication 79 Using the TPM 86 Using Peripheral Devices 96 Using the Noise Canceling Headphones 97 Connecting a Port Replicator 104 Connecting an Optical Disc Drive 112 Connecting External Speakers or Headphones 114 Connecting an External...

Page 3: ...Memory Stick 162 Handling the Built in Storage Device 163 Using Fingerprint Authentication 164 Using the TPM 165 Troubleshooting 167 Computer Operations 169 System Update Security 175 Recovery 177 Battery Pack 180 Built in Camera 183 Networking LAN Wireless LAN 185 Wireless WAN 189 Bluetooth Technology 190 Optical Discs 194 Display 199 Printing 203 Microphone 204 Speakers 205 Touch Pad 207 Keyboar...

Page 4: ...g and communications to provide you with a state of the art computing experience External views illustrated in this manual may look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the VAIO Link web site at http support vaio sony eu ...

Page 5: ...IO computer 1 Printed Documentation Quick Start Guide An overview of components connection set up information etc Recovery Backup and Troubleshooting Guide Regulations Guarantee and Service Support Before activating the wireless functions such as the wireless LAN and Bluetooth technology read the Regulations Guarantee and Service Support carefully ...

Page 6: ...r your language 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language Windows Help and Support A comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer To access Windows Help and Support click Start and Help ...

Page 7: ...ovides the possibility to ask questions to other VAIO users For product information you can visit our products web site at http www vaio eu or our online store at http www sonystyle europe com In case you need to contact VAIO Link have the serial number of your VAIO computer ready at hand The serial number is located on the bottom the back panel or inside the battery compartment of your VAIO compu...

Page 8: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 9: ...level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at or sli...

Page 10: ...ing your VAIO computer Locating Controls and Ports page 11 About the Indicator Lights page 17 Connecting a Power Source page 18 Using the Battery Pack page 20 Shutting Down Your Computer Safely page 27 Using the Power Saving Modes page 28 Keeping Your Computer in Optimum Condition page 30 ...

Page 11: ...n MOTION EYE camera page 38 D Built in MOTION EYE camera indicator page 17 E Built in speakers stereo F Ambient light sensor page 35 page 201 Measures ambient light intensity for automatically adjusting the LCD brightness to an optimum level G Num lock indicator page 17 H Caps lock indicator page 17 I Scroll lock indicator page 17 J WIRELESS indicator page 17 K Charge indicator page 17 L Disc driv...

Page 12: ... page 129 H AUTO mode indicator page 17 page 129 I STAMINA mode indicator page 17 page 129 J Memory Stick Duo slot 3 page 47 K Media Access indicator page 17 L SD memory card slot page 58 M WIRELESS switch page 64 page 69 page 73 N Built in microphone monaural O Headphones jack page 114 page 97 P Microphone jack page 125 1 On models with the built in optical disc drive 2 On models without the buil...

Page 13: ...13 n N Getting Started Locating Controls and Ports Back A Battery connector page 20 B SIM card slot page 69 On selected models only ...

Page 14: ...al disc drive 2 page 39 C Manual eject hole 2 page 194 D Monitor port 3 page 116 E Power button Power indicator page 17 1 Compliant with the USB 2 0 standard and supports high full low speeds 2 On selected models only 3 Not accessible when your computer is attached to the port replicator ...

Page 15: ...19 F USB ports 3 page 126 G ExpressCard 34 slot page 54 1 Not accessible when your computer is attached to the port replicator 2 There may be no sound from an output device connected to the HDMI output port for the first few seconds after playback starts This does not indicate a malfunction 3 Compliant with the USB 2 0 standard and support high full low speeds ...

Page 16: ...16 n N Getting Started Locating Controls and Ports Bottom A Air vents B Port replicator connector cover page 105 C Memory module compartment cover page 144 ...

Page 17: ...in STAMINA mode to conserve battery power SPEED mode Illuminates while the computer is in SPEED mode to provide faster performance Disc drive Illuminates while data access to the built in storage device or the optical disc drive is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num Lk key to activate the numeric keypad Pres...

Page 18: ... pack as it may cause the computer to malfunction Using the AC Adapter While your computer is directly connected to an AC power source and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the...

Page 19: ...uter completely from an AC power source unplug the AC adapter from the AC outlet Make sure that an AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 29 ...

Page 20: ...puter at the time of delivery but is not fully charged Do not use your computer without installing the battery pack as it may cause the computer to malfunction Installing Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 outward ...

Page 21: ...ted Using the Battery Pack 3 Slide the battery pack diagonally into the battery compartment until the projection 2 on either side of the battery compartment fits into the U shaped cut 3 on either side of the battery pack ...

Page 22: ...2 n N Getting Started Using the Battery Pack 4 Push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch inward to secure the battery pack on the computer ...

Page 23: ... 1 outward 3 Slide and hold the battery RELEASE latch 2 outward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer For your safety it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard supplied by Sony for your VA...

Page 24: ...attery pack charges close to the maximum charge level you selected the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange power indicator Th...

Page 25: ...ium ion battery pack and can be recharged any time Charging a partially discharged battery pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life becomes short To avoid loss of data while the computer is running on the battery you should save your data frequently and ...

Page 26: ... Power Management and Battery Additionally you can enable the battery care function to extend the life of the battery pack Extending the Battery Life When your computer is running on battery power you can extend the battery life using the following methods Decrease the LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 28 for more information Cha...

Page 27: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 28: ...loss of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while...

Page 29: ...more than four seconds your computer will turn off automatically You will lose all unsaved data Using Hibernate Mode To activate Hibernate mode Press the Fn F12 keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the powe...

Page 30: ...fficiency security and functionality The VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on the computer Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 5 Click Start All Programs and VAIO Update 5 and then follow the on screen instructions Your computer must be connect...

Page 31: ...nch the VAIO Care On models with the ASSIST button Press the ASSIST button while your computer is on On models without the ASSIST button Click Start All Programs VAIO Care and VAIO Care Do not press the ASSIST button while the computer is in Hibernate mode See the help file included with the VAIO Care for more information On models with the ASSIST button pressing the ASSIST button while the comput...

Page 32: ...g Special function Buttons page 37 Using the Built in Camera page 38 Using the Optical Disc Drive page 39 Using Memory Stick page 47 Using Other Modules Memory Cards page 54 Using the Internet page 62 Using the Network LAN page 63 Using the Wireless LAN page 64 Using the Wireless WAN page 69 Using the Bluetooth Function page 73 Using Fingerprint Authentication page 79 Using the TPM page 86 ...

Page 33: ...brightness control Changes the LCD brightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen and an external display Press the Ente...

Page 34: ...he help file included with the VAIO Control Center for more information Fn F12 hibernation Provides the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For detai...

Page 35: ...tomatically turn on and off according to ambient light intensity Additionally you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations To change the backlit keyboard settings 1 Click Start All Programs and VAIO Control Center 2 Click Keyboard and Mouse and Backlit KB Ambient light intensity is measured by the ambient light sensor Blocking the ambient lig...

Page 36: ... 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically Slide your finger along the bottom edge to scroll horizontally Once vertical or horizontal scrolling is engaged you can move your finger in circles on t...

Page 37: ...he ASSIST button while the computer is in Hibernate mode Window arrangement button By default the window arrangement button shows all open windows by resizing the windows so that they all fit on the desktop To resume the previous window state press this button once again You can change the default assignment with the VAIO Control Center VAIO button Launches the Media Gallery or turns the volume on...

Page 38: ...ng your instant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera To use the image capture software 1 Click Start All Programs ArcSoft WebCam Companion 3 and WebCam Companion 3 2 Click your desired icon in the main window For detailed information on how to use the s...

Page 39: ...fications to find out about the configuration of your computer To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out 3 Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tr...

Page 40: ...he Optical Disc Drive 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Page 41: ... Drive with DVD SuperMulti P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Di...

Page 42: ...ot supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media recorded in AVC or VC1 formats at high bit rates Region settings are required for some...

Page 43: ...D players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media When your computer is equipped with a Blu ray Disc drive Blu ray Disc playback is available on your computer However the drive ma...

Page 44: ...ea is different from the label you cannot play the disc on your computer To find out the region code for your residence area see the following table Residence area Region code Residence area Region code Residence area Region code Africa 5 Australia 4 China 6 Europe 2 Hong Kong 3 India 5 Indonesia 3 Japan 2 Korea 3 Kuwait 2 Malaysia 3 New Zealand 4 Philippines 3 Russia 5 Saudi Arabia 2 Singapore 3 ...

Page 45: ...D Region tab 6 Select an appropriate region from the list and click OK You can change the region code only a limited number of times When you have exceeded this number the drive s region code is permanently assigned and you will not be able to change it again Reconfiguring your computer does not reset this count Any difficulties caused by changing the region code settings of the drive are not cove...

Page 46: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc...

Page 47: ...d other devices Because it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick For the latest information about ...

Page 48: ...t easily remove it gently and verify you are inserting it in the proper direction When you insert Memory Stick into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop clic...

Page 49: ...er Using Memory Stick Before using Memory Stick Micro M2 be sure to insert it into an M2 Duo adaptor If you insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot ...

Page 50: ...e volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot 2 Check that the Media Access indicator light is unlit 3 Push in Memory Stick toward the computer and release Memory Stick ejects 4 Pull Memory Stick out of the slot Be sure to remove Memory Stick gently or it may pop out unexpectedly ...

Page 51: ...atting the media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The size of the allo...

Page 52: ...52 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 53: ...n inserting or removing Memory Stick from the slot Do not force it in or out of the slot Inserting Memory Stick with multiple conversion adaptors is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyrig...

Page 54: ...ressCard Module Your computer is equipped with an ExpressCard 34 slot for transferring data among digital cameras camcorders music players and other audio video devices This slot can only accommodate an ExpressCard 34 34 mm wide module Referred to as the ExpressCard slot and the ExpressCard module in this manual ...

Page 55: ...ector before you use the slot 1 Locate the ExpressCard slot 2 Push the ExpressCard slot protector so that the protector pops out 3 Gently take hold of the ExpressCard slot protector and pull it out of the slot 4 Hold the ExpressCard module with the arrow pointing toward the slot 5 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot ...

Page 56: ...her Modules Memory Cards If the module does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent driver software provided by the ExpressCard module manufacturer ...

Page 57: ...is off the Safely Remove Hardware and Eject Media icon is not displayed on the taskbar the hardware you want to unplug is not displayed in the Safely Remove Hardware and Eject Media window 1 Locate the ExpressCard slot 2 Click the Safely Remove Hardware and Eject Media icon on the taskbar 3 Select the hardware you want to unplug 4 Follow the on screen instructions for removing the ExpressCard modu...

Page 58: ...r data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer can accommodate the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 59: ...Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot When you insert the SD memory card into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 60: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 61: ...orce it in or out of the slot Do not remove the memory card while the media access indicator light is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD ...

Page 62: ...ct your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 64 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with yo...

Page 63: ...rk administrator The network LAN port on your computer is not accessible when the computer is attached to the optional port replicator You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to t...

Page 64: ... n standard which specifies the type of technology used See the specifications to find out about the configuration of your computer WLAN standard Frequency band Remarks IEEE 802 11a 5 GHz IEEE 802 11b g 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b standard IEEE 802 11n 5 GHz 2 4 GHz On models compliant with the IEEE 802 11b g n standard only the 2 4 ...

Page 65: ...y vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment that includes existence of walls and materials of such walls Software in use Communications may be cut off depending on radio conditions Actual communication speed may not be as fast as the one displayed on your compute...

Page 66: ...ser authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protect...

Page 67: ...etwork icon on the taskbar 4 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 5 GHz band wireless LAN communications available on selected models only are disabled by default To enable 5 GHz band communication you need to select the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz b...

Page 68: ...ireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 69: ...mputer to connect to the Internet through the wireless network wherever there is the mobile phone coverage The WWAN may not be available in some countries or regions Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer ...

Page 70: ...ht receive an offer from the VAIO selected telecom operator In that case the SIM card is either in the operator SIM pack inside the carton box or already inserted in the SIM card slot If the SIM card is not provided with your computer you can purchase one from your preferred telecom operator To insert a SIM card 1 Turn off your computer 2 Remove the battery pack from the computer For detailed inst...

Page 71: ...nted circuit side down Do not touch the printed circuit on the SIM card Be sure to hold your computer firmly before inserting or removing the card Do not damage the SIM card in any way either by bending or exerting pressure on the card 5 Reinstall the battery pack Make sure the battery pack is installed properly ...

Page 72: ...hat the switch next to Wireless WAN is On 4 Click the down arrow button next to the Wireless WAN switch and the Connect button to launch your connection manager software or the preinstalled software from a telecom operator depending on your model or country 5 Enter your PIN code when prompted 6 Click Connect For more information on how to use the wireless WAN function see the help file included wi...

Page 73: ...nology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registere...

Page 74: ...ing the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 75: ... need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information 1 Turn on the WIRELESS switch 2 Click the VAIO Smart Network icon on the taskbar 3 Click the switch next to Bluetooth to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on ...

Page 76: ...uetooth Function Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window ...

Page 77: ...ard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer w...

Page 78: ... other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause channel congestion resulting in poor performance of the devices This is normal with Bluetooth technology and does not indicate a malfunction ...

Page 79: ...ngerprints for your user account you can substitute fingerprint authentication for password entry when logging onto Windows Power on Security feature page 84 If you have set the power on password page 133 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access Once you have registered your user information user accounts p...

Page 80: ...r on the desktop or the built in storage device The encrypted folder will be hidden from other users sharing your computer Application launcher function for quick application access The application launcher feature is available on your computer for launching your preferred application executable file that is assigned to one of your fingers with a registered fingerprint Once you have assigned an ap...

Page 81: ...your computer Set the Windows password on your computer before registration See Setting the Windows Password page 137 for the detailed instructions To register a fingerprint 1 Click Start All Programs Protector Suite and Control Center 2 Read an end user license agreement thoroughly and click Accept 3 Follow the on screen instructions For detailed information see the help file ...

Page 82: ...ng Fingerprint Authentication If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Page 83: ...er and or have your fingerprint s recognized if your finger is too dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Be sure to clean your fingertip s and the fingerprint sensor before swiping in order to keep good recognition performance You can register only the limited number of fingerprints for loggin...

Page 84: ...ee Setting the Password page 132 For detailed information see the help file included with the Protector Suite Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Securit...

Page 85: ...tered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If the screen does not appear restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt...

Page 86: ... In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer TPMs are defined by Trusted Computing Group TCG and also called security chips ...

Page 87: ...folder created in the My Documents folder or the Documents folder on your account The Personal Secure Drive The Personal Secure Drive is a virtual drive that is created by using the Personal Secure Drive feature and automatically encrypts data that is saved to it Do not change the following settings on the View tab in the Folder Options window displayed by clicking Folder and search options from O...

Page 88: ...data With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are hidden by default Folders containing key files C ProgramData Infineon C Users All Users Infineon C Users All Users is a shortcut to C ProgramData C Users account AppData Roaming Infineon...

Page 89: ...up archive file Default file name SPSystemBackup xml or SPSystemBackup_ your computer name xml Storage folder for automatic backup archive files Folder name Fixed SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file SPSystemBackup_ your computer name The folder is created as the subfolder for SPSystemBackup_ your computer name xml file Emergency recovery token file...

Page 90: ...e Default file name SpBackupArchive xml PSD backup file Default file name Drive name Personal Secure Drive fsb Owner password backup file Default file name SpOwner_ your computer name tpm Protocol file Default file name SpProtocol_ your computer name _ user name domain name txt ...

Page 91: ...d then the Enter key 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Exit select Exit Setup and then press the Enter key 6 After your system restarts select Execute in the confirmation window and then press the Enter key You can also disable the TPM and clear the TPM configuration in the BIOS setup screen Before enabling the TPM be sure to set the power ...

Page 92: ...fessional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenan...

Page 93: ...ze the TPM with the Infineon TPM Professional Package before enabling BitLocker Drive Encryption If you enable it without initializing the TPM a TPM owner password is not generated so you will not be able to configure the Infineon TPM Professional Package The Infineon TPM Professional Package does not make a backup copy of a file recovery password for BitLocker Drive Encryption An additional BitLo...

Page 94: ...s the M or m key to select Enable and then the Enter key 5 Press the or key to select Boot and then select Enabled for External Device Boot 6 Press the M or m key to select Boot Priority and then the Enter key 7 Press the F5 or F6 key to change the boot device order so that Internal Hard Disk is listed higher than External Device You need to move Internal Optical Drive to the top of the list to re...

Page 95: ...uter Using the TPM Updating your BIOS with updating software such as the VAIO Update changes the BIOS settings back to the default You need to repeat the steps above again It takes several hours to complete the encryption process ...

Page 96: ...oise Canceling Headphones page 97 Connecting a Port Replicator page 104 Connecting an Optical Disc Drive page 112 Connecting External Speakers or Headphones page 114 Connecting an External Display page 115 Selecting Display Modes page 122 Using the Multiple Monitors Function page 123 Connecting an External Microphone page 125 Connecting a USB Device page 126 ...

Page 97: ... may be supplied with your computer Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer The noise canceling headphones are equipped with a built in microphone that picks up ambient noises and outputs an antiphase sound to reduce the noises ...

Page 98: ...tion The noise canceling function cannot be fully in effect unless you properly wear the headphones Be sure to fit earpieces of the headphones tightly into your ears If you feel that the noise canceling function has little effect adjust the earbud position in the earpieces of the noise canceling headphones or replace the earbuds with a pair in another size A pair of medium size earbuds is attached...

Page 99: ...e radio interference with the noise canceling headphones When using the headphones keep mobile phones away from the headphones Plugging or unplugging the noise canceling headphones generates noise This is normal and does not indicate a malfunction Be sure to take off the headphones from your ears before plugging or unplugging the headphones Enabling disabling the noise canceling function or enabli...

Page 100: ...k i The icon appears on the taskbar to indicate that the noise canceling function is enabled and a balloon message pops up from the icon When the icon is on the taskbar the noise canceling function is disabled Right click the icon and select Enable Noise Canceling Function from the menu If no icon is on the taskbar see What to do if the icon and the balloon do not appear page 103 to change the set...

Page 101: ...ones window To adjust the effect of the noise canceling function 1 Right click the icon on the taskbar and select Settings If no icon is on the taskbar see What to do if the icon and the balloon do not appear page 103 to change the settings 2 Drag the Noise Canceling Control slider toward Mic or Mic to select your desired noise canceling level The slider should be at the center of the range to yie...

Page 102: ...ant your voice to sound clearly while chatting or when you want to use the headphones as a microphone to record your own voice or sounds coming from your front To enable the microphone directivity function 1 Right click the icon on the taskbar and select Settings If no icon is on the taskbar see What to do if the icon and the balloon do not appear page 103 to change the settings 2 Click the Microp...

Page 103: ...k Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab double click the speakers or headphones icon 5 Click the Enhancements tab 6 Click to select the Noise Canceling Function check box and click Modify Settings If the Disable all enhancements check box is selected click to cancel the check box 7 Click to select the Display an icon for t...

Page 104: ...on the port replicator A DC IN indicator Illuminates while the port replicator is powered B DC IN port page 18 C USB ports 1 page 126 D DVI D port page 116 E MONITOR port page 116 F Network LAN ports 2 page 63 G Security slot 1 Compliant with the USB 2 0 standard and support high full low speeds 2 The port replicator has a protective sticker covering each network LAN port Connect a 10BASE T 100BAS...

Page 105: ...the port replicator Do not move your computer when it is attached to the port replicator This may detach the port replicator and cause damage to both units The monitor port on your computer is not accessible when the computer is attached to the port replicator Use the DVI D or MONITOR port on the port replicator for connecting an external display 1 Disconnect all peripherals and the AC adapter fro...

Page 106: ...106 n N Using Peripheral Devices Connecting a Port Replicator Be sure to plug the AC adapter cable as illustrated below ...

Page 107: ...ay find it difficult to remove the port replicator connector cover as it is tight in place on your computer Do not exert extra pressure when removing the cover so as not to damage the computer or the port replicator connector cover Once you have removed the port replicator connector cover keep it in the designated space 5 on the port replicator ...

Page 108: ...108 n N Using Peripheral Devices Connecting a Port Replicator 5 Align the rear bottom corners of the computer with the guides on the port replicator ...

Page 109: ...109 n N Using Peripheral Devices Connecting a Port Replicator 6 Gently push down the computer until it clicks into place 7 Lift open the LCD screen lid and turn on the computer ...

Page 110: ...f unsaved data be sure to turn off your computer before disconnecting it from the port replicator When the battery pack is running out of power disconnecting your computer from the port replicator may result in loss of unsaved data To disconnect your computer from the port replicator 1 Lift the computer away from the port replicator ...

Page 111: ...of the computer It is extremely important that you replace the port replicator connector cover after disconnecting your computer from the port replicator If the connector is left uncovered dust may get inside and damage the computer To disconnect the port replicator completely from an AC power source unplug the AC adapter ...

Page 112: ... drive to your computer before launching any preinstalled disc operation program Be sure to connect an external optical disc drive to an AC power source before using the drive Your computer only supports optical disc drives that run on the power directly supplied from an AC power source To connect an optical disc drive 1 Connect your external optical disc drive to an AC outlet 1 2 Choose the USB p...

Page 113: ...Drive See the manual that came with your external optical disc drive for detailed instructions on connecting the USB cable to the drive Disconnecting the drive while the computer is in a power saving mode Sleep or Hibernate may cause the computer to malfunction ...

Page 114: ...plied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on The noise canceling function does not work on sound output through external speakers Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 115: ...g on the type or bit rate of the video You may be able to solve this problem by lowering the screen resolution of the display Follow the steps in Why doesn t my screen display a video page 201 to change the screen resolution If disconnecting the external display from the optional port replicator does not automatically change the LCD resolution of your computer change the current display settings T...

Page 116: ...n your computer is not accessible when the computer is attached to the port replicator When you use the HDMI output port on your computer or the DVI D port on the port replicator select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 129 for mode selection 1 Plug the power cord 1 of your external display or the projector into an AC outlet 2 Connect ...

Page 117: ...the transmission channel of digital video signals for the purpose of copyright protection which enables you to play and view a wide variety of copyright protected and high quality content To view the copyright protected content connect an HDCP compliant monitor to the HDMI output port on your computer or the DVI D port on the port replicator If your computer has a non compliant monitor connected y...

Page 118: ...DVI monitor use an HDMI to DVI D adapter to connect it to the HDMI output port on the computer or use a display cable to connect it to the DVI D port on the port replicator DVI D stands for Digital Visual Interface Digital It is a type of DVI port that supports only digital video signals no analog video signals It has 24 pins A DVI I Digital Visual Interface Integrated port supports digital video ...

Page 119: ...se the HDMI output port on your computer select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 129 for mode selection 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV conf...

Page 120: ...120 n N Using Peripheral Devices Connecting an External Display See the manual that came with your TV for more information on installation and use The HDMI cable carries both video and audio signals ...

Page 121: ...put device page 210 When you use the HDMI output port on your computer select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 129 for mode selection 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI ...

Page 122: ...UTO mode with the performance selector switch See Selecting Performance Modes page 129 for mode selection You may not be able to display the same content on your computer screen and the external display or projector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys Y...

Page 123: ...ortions of your desktop across separate displays For example if you have an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 124: ...may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function or the computer may not return to Normal mode If you set different colors on each display do not expand a single window across two displays or your so...

Page 125: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 126: ...nnecting a USB Device You can connect a Universal Serial Bus USB device such as a mouse a floppy disk drive a speaker or a printer to your computer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 127: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 128: ...of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Selecting Performance Modes page 129 Setting the Password page 132 Using Intel VT page 139 Using the VAIO Control Center page 140 Using the VAIO Power Management page 141 Changing the Display Language page 142 ...

Page 129: ...lly selects an optimum one between the two While any software application that prevents your computer from changing the performance mode is in use selecting another mode with the performance selector switch may not change the performance mode In such a case close the application The selected mode will automatically be activated Changing the performance mode without closing the application may caus...

Page 130: ...devices on your computer to conserve battery power SPEED mode Uses the NVIDIA video controller to provide faster performance AUTO mode Automatically selects either STAMINA or SPEED mode to provide optimum performance when The AC adapter is plugged or unplugged An external device is connected to or disconnected from the HDMI output port on your computer or the DVI D port on the optional port replic...

Page 131: ...Computer Selecting Performance Modes To check the current performance mode Find out which performance mode indicator light is lit STAMINA SPEED or AUTO Find out which performance mode icon is on the Windows desktop notification area ...

Page 132: ...ypes of passwords Machine password Allows users with administrative rights to change all the setup options in the BIOS setup screen as well as to start the computer User password Allows the standard users to change some of the BIOS setup options as well as to start the computer To set the user password you must first set the machine password Entry of the power on password will be prompted after th...

Page 133: ... logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to...

Page 134: ...mputer and press the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 6 P...

Page 135: ... 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the En...

Page 136: ...rs 3 Enter the user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 137: ...In the New password and Confirm new password fields enter the password for your account 6 Click Create password See Windows Help and Support for more information on the Windows password To change the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Change your password 5 In the Current password field enter your ...

Page 138: ...e the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that you want to remove 6 Click Remove password ...

Page 139: ... the F2 key when the VAIO logo appears The BIOS setup screen appears If the screen does not appear restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Advanced 4 Press the M or m key to select Intel R Virtualization Technology or Intel R VT press the Enter key select Enabled and press the Enter key If the Advanced tab is not displayed in ...

Page 140: ...ehavior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item is changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a s...

Page 141: ...indicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your desired power plan in the Power Options window Change the...

Page 142: ...or information on how to connect the computer to the Internet see Using the Internet page 62 To install a language pack 1 Click Start All Programs and Windows Update 2 Click xx number optional updates are available 3 Select the desired language pack from the list 4 Click OK to start the download and installation of the selected language pack To change the display language 1 Click Start Control Pan...

Page 143: ...ule You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony service support center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer ...

Page 144: ... components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power sources battery pack and AC adapter ...

Page 145: ...e to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with car...

Page 146: ...ut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew two screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 147: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 148: ...module Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screws on the bottom of the computer 11 Reinstall the batter...

Page 149: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 150: ...51 Care and Maintenance Information page 154 Handling Your Computer page 155 Handling the LCD Screen page 157 Using the Power Source page 158 Handling the Built in Camera page 159 Handling Discs page 160 Using the Battery Pack page 161 Handling Memory Stick page 162 Handling the Built in Storage Device page 163 Using Fingerprint Authentication page 164 Using the TPM page 165 ...

Page 151: ...on and over time could result in discomfort or burns Use only specified peripheral equipment and interface cables Power Source Do not place the AC adapter in contact with your skin Remove the AC adapter away from your body if it becomes warm and causes discomfort Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Nev...

Page 152: ... period of time remove the battery pack from the computer to prevent damage to the battery pack If you have not used the battery pack for a considerable amount of time the remaining battery life may become short This is normal and does not indicate a malfunction The battery pack will gradually discharge over time even while not in use Connect the AC adapter to your computer and recharge the batter...

Page 153: ...153 n N Precautions Safety Information Memory Stick Keep Memory Stick and Memory Stick adaptors out of reach of children There is a risk of swallowing them ...

Page 154: ... out the cleaning cloth with no wrinkles on the keyboard before closing the LCD screen lid Built in Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use ...

Page 155: ...ght Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Do not use your computer without installing the battery pack as it ma...

Page 156: ... VAIO Computer page 5 To avoid losing data when your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gentl...

Page 157: ... residual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of...

Page 158: ...h other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 159: ...e lens protection cover of the built in camera as it may cause scratches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 160: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 161: ...peratures between 10 C to 30 C Lower temperatures require longer charging time While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully charged it may be reaching the end of its life and should be rep...

Page 162: ...ry Stick dry Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on the label ...

Page 163: ...the configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard...

Page 164: ... repair In case the built in storage device has to be initialized for example after the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before ...

Page 165: ...r The data stored in the TPM that is embedded on the motherboard may be lost or corrupted during the course of repair During the course of repair the TPM will also be replaced if the motherboard needs replacement In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configurati...

Page 166: ...Precautions Using the TPM The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management ...

Page 167: ...f the problems still cannot be solved and you need assistance contact an authorized Sony service support center Some features and options in this section may not be available on your computer Computer Operations page 169 System Update Security page 175 Recovery page 177 Battery Pack page 180 Built in Camera page 183 Networking LAN Wireless LAN page 185 Wireless WAN page 189 Bluetooth Technology pa...

Page 168: ...168 n N Troubleshooting Touch Pad page 207 Keyboard page 208 Floppy Disks page 209 Audio Video page 210 Memory Stick page 212 Peripherals page 213 Port Replicator page 214 ...

Page 169: ...r strip or UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug th...

Page 170: ...rt your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC a...

Page 171: ...elete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack...

Page 172: ...t work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and remove...

Page 173: ...hen restart your computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password What should I do if my game software does not work or it keeps crashing Check the web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver software On some VAIO models ...

Page 174: ...drive whose boot device order you want to change 5 Press the F5 or F6 key to change the boot device order 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the external device connected to the computer To boot your computer from an external device for example a USB flopp...

Page 175: ...st security threats such as viruses The Microsoft Windows operating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet to download the updates 1 Click Start an...

Page 176: ...McAfee SecurityCenter 2 Click the button located at the upper left corner of the window to update the software 3 Follow the on screen instructions to complete the updates When using the Norton Internet Security 1 Click Start All Programs Norton Internet Security and LiveUpdate or Norton Internet Security 2 Follow the on screen instructions to complete the updates See the help file included with yo...

Page 177: ...estore Recovery and Create Recovery Media If your computer is not equipped with a built in optical disc drive you need to connect an external optical disc drive not supplied See the Recovery Backup and Troubleshooting Guide for more information How can I restore my computer system to its factory default settings There are two ways to recover your computer system from recovery media and from the re...

Page 178: ...elp file included with the VAIO Care for more information How do I check the volume of the recovery area Your built in storage device contains the recovery area where the data for the system recovery is stored To check the volume of the recovery area follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the reco...

Page 179: ...not supplied restart the computer and press the F11 key several times when the VAIO logo appears 2 Press the M or m key to select VAIO Care Rescue and press the Enter key 3 Click Tools and Start advanced recovery wizard When the Do you need to rescue data message appears make a backup copy of your data if needed 4 Follow the on screen instructions until the Select recovery type window appears 5 Se...

Page 180: ...e the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life You can check the battery charge capacity...

Page 181: ...serve battery power when my computer is in Sleep mode The wake function of the LAN controller on your computer is enabled at the time of delivery To conserve battery power when the computer is in Sleep mode you need to disable this function Follow these steps 1 Click Start Control Panel Hardware and Sound and Device Manager 2 Double click the network adapters and Gigabit Network Connection 3 Click...

Page 182: ...not being installed properly To solve this problem turn off your computer and remove the battery pack Then reinstall the battery pack to the computer For details see Installing Removing the Battery Pack page 20 If the problem persists it means the installed battery pack is not compatible Remove the battery pack and contact an authorized Sony service support center To find the nearest center or age...

Page 183: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 154 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frames ...

Page 184: ...a images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfuncti...

Page 185: ...ss point is on If you want to connect your computer to a wireless LAN access point using the 5 GHz band make sure the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands is selected for Wireless LAN Settings in the VAIO Smart Network settings window Wireless LAN communication IEEE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default Follo...

Page 186: ...a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Wireless Adapter Settings and Power Saving Mode 6 Select Maximum Performance from the drop down list both for On battery and Plugged in ...

Page 187: ...r speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be te...

Page 188: ...ption may result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 185 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN a...

Page 189: ...LESS switch is on and the WIRELESS indicator light is lit on your computer Make sure the switch next to Wireless WAN is set to On in the VAIO Smart Network window Make sure that the Access Point Name APN is properly configured in your connection manager software If not contact your telecom operator to get the correct APN to use See the help file included with the connection manager software for mo...

Page 190: ...t when the devices are within 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it may no...

Page 191: ...on the operating system or the software in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz band with which Bluetooth devices or wireless LAN devices work is used by various devices Although Bluetooth devices use the technology to minimize radio interference from other devices that use the same band such radio interference may cause slower communication speeds and shor...

Page 192: ...luetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to...

Page 193: ...tep 3 is not displayed because there is no need to manually change the settings 1 Click Start and Devices and Printers 2 Right click the icon for the device that you want to connect using the A2DP and select Control 3 Click SCMS T Settings 4 Click No when the Connect to a device only if it supports SCMS T content protection message appears What should I do if the Bluetooth icon is not displayed on...

Page 194: ...e loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 154 for instructions What should I do if the drive tray does not open Make sure your computer is in Normal mode Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and ...

Page 195: ...rl Alt Delete keys and click the arrow next to the Shut down button and Restart to restart the computer Turning off your computer with the Ctrl Alt Delete keys may cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 154 for instructions If you are playing a disc and cannot hear sound do any of the...

Page 196: ...r computer 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompati...

Page 197: ... to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are ...

Page 198: ...do if my external optical disc drive does not work properly Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer If it is not connected the external optical disc drive may not work properly ...

Page 199: ...y plugged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 20 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 33 for more information...

Page 200: ... playback and prevent the playback from running successfully Some screen savers have been found to even change the display resolution and colors What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display See Connecti...

Page 201: ...e LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the total amount of the graphics and video memory available Right click on the desktop select Screen resolution and click Advanced Settings and...

Page 202: ...indows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Personalize 2 Select your desired theme from Aero Themes For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 203: ...ur computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click the Ports tab 4 Click to cancel the Enable bidirection...

Page 204: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To pre...

Page 205: ...ore information The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see H...

Page 206: ...roperly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed for computer use If your speakers have a muting button set the button to off If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volu...

Page 207: ...F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If ...

Page 208: ...hese steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check...

Page 209: ...y disk drive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a flopp...

Page 210: ... If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you need to change the device for sound output When you use the HDMI output port on your computer select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 129 for mode selection 1 Close all open programs 2 Click St...

Page 211: ...l hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 210 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select the sample rate and bit depth for example 48000 Hz 16 bit which the device supports 5 Click OK Why do sound interruptions and or dropped frames occur when...

Page 212: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 51 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 213: ...let Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pre...

Page 214: ...plicator Why can t I use my TFT DVI monitor connected to the DVI D port When you use the DVI D port on the port replicator select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 129 for mode selection ...

Page 215: ...s or registered trademarks of Intel Corporation Microsoft MS DOS Windows Windows Vista BitLocker Aero and the Windows logo are trademarks of Microsoft group of companies Blu ray Disc and the Blu ray Disc logo are trademarks of the Blu ray Disc Association The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sony Corporation is under li...

Page 216: ...Disk Corporation XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc PlaceEngine is a registered trademark of Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of thei...

Page 217: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 218: ... 2010 Sony Corporation n ...

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