Sony VAIO VPCX11 Series User Manual Download

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Troubleshooting >

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.

Features and options in this section may not be available on your computer.

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Computer

(page 101)

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System Security

(page 110)

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Battery

(page 111)

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Built-in Camera

(page 113)

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Networking

(page 115)

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Bluetooth Technology

(page 119)

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Display

(page 123)

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Printing

(page 126)

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Speakers

(page 127)

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Touch Pad

(page 128)

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Keyboard

(page 129)

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Floppy Disks

(page 130)

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Audio/Video

(page 131)

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"Memory Stick"

(page 133)

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Peripherals

(page 134)

Summary of Contents for VAIO VPCX11 Series

Page 1: ...N User Guide Personal Computer VPCX11 Series ...

Page 2: ...reless LAN 46 Using the Wireless WAN 53 Using the Bluetooth Function 57 Using Peripheral Devices 63 Connecting an Optical Disc Drive 64 Connecting External Speakers or Headphones 65 Connecting an External Display 66 Selecting Display Modes 68 Using the Multiple Monitors Function 69 Connecting a USB Device 71 Customizing Your VAIO Computer 73 Setting the Password 74 Using Intel VT 83 Using the VAIO...

Page 3: ...em Security 110 Battery 111 Built in Camera 113 Networking 115 Bluetooth Technology 119 Display 123 Printing 126 Speakers 127 Touch Pad 128 Keyboard 129 Floppy Disks 130 Audio Video 131 Memory Stick 133 Peripherals 134 Trademarks 135 Notice 137 ...

Page 4: ...ng and communications to provide a state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the VAIO Link web site at http www vaio link com ...

Page 5: ... information about solving common problems To view this on screen guide 1 Click Start All Programs and VAIO Documentation 2 Open the folder for your language 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language Windows Help and Support A comprehensive resource for...

Page 6: ...tion and visiting other Sony web sites For more about VAIO and becoming part of the growing VAIO community visit the web site at http www club vaio com For online purchases visit the web site at http www sonystyle europe com For other Sony products visit the web site at http www sony net When you contact VAIO Link by telephone have the serial number of your VAIO computer ready at hand The serial n...

Page 7: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 8: ...s level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye ...

Page 9: ...rted using your VAIO computer Locating Controls and Ports page 10 About the Indicator Lights page 16 Connecting a Power Source page 17 Using the Battery Pack page 19 Shutting Down Your Computer Safely page 25 Using the Power Saving Modes page 26 Updating Your Computer page 28 ...

Page 10: ...on the following pages Front A WIRELESS switch page 46 page 53 page 57 B Built in microphone monaural C Num lock indicator page 16 D Caps lock indicator page 16 E Scroll lock indicator page 16 F LCD screen page 93 G Power button Power indicator page 16 H Keyboard page 30 I Touch pad page 32 J Left button page 32 K Right button page 32 ...

Page 11: ...dicator page 16 B Built in MOTION EYE camera page 33 C Charge indicator page 16 D Disc drive indicator page 16 E WIRELESS indicator page 16 F SD memory card slot page 40 G Media Access indicator page 16 H Memory Stick Duo slot page 34 Your computer supports only Duo size Memory Stick ...

Page 12: ...12 n N Getting Started Locating Controls and Ports Back A Air vent ...

Page 13: ... before using the network LAN port When the port cover disengages The port cover may disengage if you exert pressure on it when opening it or disconnecting a LAN cable To attach the port cover align the cover with the edge 1 of the port and push the cover down until it clicks into place B Monitor port page 66 ...

Page 14: ...14 n N Getting Started Locating Controls and Ports Left A DC IN port page 17 B Security slot C Hi Speed USB USB 2 0 ports page 71 D Headphones jack page 65 Support high full low speeds ...

Page 15: ... and the monitor port When the tilt foot disengages The tilt foot may disengage if you exert pressure on it when unfolding it To attach the tilt foot push it down while aligning the snap fit joint 1 with the projections 2 until it snaps into place B Built in speaker monaural C SIM card slot page 53 D Battery connector page 19 E Air vent On selected models only ...

Page 16: ...d is not in use Disc drive Illuminates while data access to the built in storage device is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator light is unlit Caps lock Press the Ca...

Page 17: ...installed as it may cause the computer to malfunction Using the AC Adapter While your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable...

Page 18: ...nect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 27 ...

Page 19: ...n your computer and is not fully charged at the time of delivery Do not use your computer without the battery pack installed as it may cause the computer to malfunction Installing Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switches 1 inward ...

Page 20: ...projection 2 on either side of the battery pack fits into the U shaped cut 3 on either side of the battery compartment 4 Push down the circled area on the battery pack illustrated below until the battery pack clicks into place 5 Slide the battery LOCK switches outward to secure the battery pack on the computer ...

Page 21: ...y LOCK switches 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony battery packs designed ...

Page 22: ...es close to the maximum charge level you selected with the battery charge functions the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange p...

Page 23: ...rged battery pack does not affect the life of battery You can extend the life of your battery pack if you enable the battery care function of the Battery Charge Functions with the VAIO Control Center While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life becomes short To avoid loss of data while the computer...

Page 24: ...thods Decrease the LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 26 for more information Change the power saving settings on the Power Options See Using the VAIO Power Management page 85 for more information Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center ...

Page 25: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 26: ...of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while your...

Page 27: ...more than four seconds your computer will turn off automatically You will lose all unsaved data Using Hibernate Mode To activate Hibernate mode Press the Fn F12 keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the powe...

Page 28: ...pplications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and Go to VAIO Web Support and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Page 29: ...O computer Using the Keyboard page 30 Using the Touch Pad page 32 Using the Built in Camera page 33 Using Memory Stick page 34 Using Other Modules Memory Cards page 40 Using the Internet page 44 Using the Network LAN page 45 Using the Wireless LAN page 46 Using the Wireless WAN page 53 Using the Bluetooth Function page 57 ...

Page 30: ... of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen an external display simultaneous output to both and multiple displays with both tha...

Page 31: ...he help file included with the VAIO Control Center for more information Fn F12 hibernation Provides the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For detai...

Page 32: ... 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically Slide your finger along the bottom edge to scroll horizontally Once vertical or horizontal scrolling is engaged you can move your finger in circles on t...

Page 33: ...kype you can join a video conference through the Internet Turning on the computer activates the built in camera Video conferences are possible with the appropriate software Launching or exiting your instant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera ...

Page 34: ...d other devices Because it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick For the latest information about ...

Page 35: ...into place When you insert Memory Stick into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stic...

Page 36: ...e Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot To remove Memory Stick Do not remove Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot 2 Check that the Media Access indic...

Page 37: ...media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer to open the Computer window 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The...

Page 38: ...38 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 39: ... compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly Memory Stick with such copyrighted data...

Page 40: ...this slot to transfer data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 41: ...it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction When you insert the SD memory card into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software The SD memory card icon will a...

Page 42: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 43: ... is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availa...

Page 44: ... your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 46 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with your...

Page 45: ...ork administrator You need to unfold the tilt feet before using the network LAN port on your computer You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheat...

Page 46: ...rity protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the...

Page 47: ...ons The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles be...

Page 48: ...n Access Point Ad hoc An ad hoc network is a network in which a LAN is created only by wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 49: ...RELESS switch 2 Click the VAIO Smart Network icon on the taskbar 3 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 4 Click Start and Control Panel 5 Click View network status and tasks under Network and Internet 6 Click Set up a new connection or network 7 Select an option to specify the ad ...

Page 50: ...t supplied The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see th...

Page 51: ...con on the taskbar 4 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 5 Click or on the taskbar 6 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be a text string between 8 and 63 ch...

Page 52: ...ireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 53: ...on may not be available on your computer See the specifications to find out about the configuration of your computer Inserting a SIM Card To use the wireless WAN function you first need to insert a SIM card into the SIM card slot on your computer Your SIM card is contained within a base plate about the size of a credit card Depending on your country and model you might receive an offer from the VA...

Page 54: ... n N Using Your VAIO Computer Using the Wireless WAN To insert a SIM card 1 Turn off your computer 2 Remove the battery pack from the computer 3 Remove the SIM card 1 by pushing it out from the base plate ...

Page 55: ...nted circuit side down Do not touch the printed circuit on the SIM card Be sure to hold your computer firmly before inserting or removing the card Do not damage the SIM card in any way either by bending or exerting pressure on the card 5 Reinstall the battery pack Make sure the battery pack is installed properly ...

Page 56: ... to the Wireless WAN switch and the Connect button to launch Mobile Broadband Connection Depending on your model country or area you might need to use the GlobeTrotter Connect the OneClick Internet or the software specified by a telecom operator in order to connect to a network 5 Enter your PIN code when prompted 6 if requested enter the APN information of your telecom operator For more informatio...

Page 57: ...nology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registere...

Page 58: ...ing the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 59: ... need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information 1 Turn on the WIRELESS switch 2 Click the VAIO Smart Network icon on the taskbar 3 Click the switch next to Bluetooth to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on ...

Page 60: ...uetooth Function Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window ...

Page 61: ... the same time on your computer Size of file being exchanged Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifi...

Page 62: ...nication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values Read the Bluetooth regulations guide before using the Bluetooth function The Bluetooth function may not work with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your compute...

Page 63: ...IO computer by using the various ports on the computer Connecting an Optical Disc Drive page 64 Connecting External Speakers or Headphones page 65 Connecting an External Display page 66 Selecting Display Modes page 68 Using the Multiple Monitors Function page 69 Connecting a USB Device page 71 ...

Page 64: ...disc operation program To connect an optical disc drive 1 Plug the power cord if any of your external optical disc drive 1 into an AC outlet 2 Choose the USB port 2 you prefer to use 3 Plug one end of a USB cable 3 into the USB port and the other end to the optical disc drive See the manual that came with your external optical disc drive for detailed instructions on connecting the USB cable to the...

Page 65: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 66: ...66 n N Using Peripheral Devices Connecting an External Display Connecting an External Display Features and options in this section may not be available on your computer ...

Page 67: ...fore using the monitor port on your computer To connect a computer display or a projector 1 Unfold the tilt feet page 15 2 Plug the power cord 1 of your external display or the projector into the AC outlet 3 Connect the external display or the projector to the monitor port 2 on the computer with a display cable 3 If necessary connect the headphones jack on the projector and the headphones jack 4 i...

Page 68: ... screen and the external display or projector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations and Functions with the Fn Key page 30 for more information To select a display mode from the display set...

Page 69: ...ortions of your desktop across separate displays For example if you have an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 70: ...nter Sleep or Hibernate mode while you are using the Multiple Monitors function or the computer may not return to Normal mode If you set different colors on each display do not expand a single window across two displays or your software may not work properly 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Multiple Displays select Extend these displays a...

Page 71: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 72: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 73: ...cribes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 74 Using Intel VT page 83 Using the VAIO Control Center page 84 Using the VAIO Power Management page 85 ...

Page 74: ...another computer Adding the Power on Password The power on password is provided to protect your computer from unauthorized access There are two types of the power on passwords the machine password and the user password The machine password is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The u...

Page 75: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Page 76: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Page 77: ...ppears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press ...

Page 78: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Page 79: ...user password is provided to lock your built in storage device Once you set the user password you will have to enter the password along with the power on password if set after the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the built...

Page 80: ...he Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alph...

Page 81: ...r on password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears ...

Page 82: ...isplay the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key 6 Press the Enter key without entering any letter for the remaining fields 7 Press the Enter key when the success m...

Page 83: ... 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Advanced 4 Press the M or m key to select Intel R Virtualization Technology or Intel R VT press the Enter key select Enabled and press the Enter key If the Advanced tab is not displayed in the BIOS setup ...

Page 84: ...ior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a...

Page 85: ...ndicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your desired power plan in the Power Options window Change the ...

Page 86: ...tial damage Safety Information page 87 Care and Maintenance Information page 90 Handling Your Computer page 91 Handling the LCD Screen page 93 Using the Power Source page 94 Handling the Built in Camera page 95 Handling Discs page 96 Using the Battery Pack page 97 Handling Memory Stick page 98 Handling the Built in Storage Device page 99 ...

Page 87: ... not place your computer on porous surfaces such as rugs blankets couches beds or near draperies that may block its air vents Use only specified peripheral equipment and interface cables Power Source Do not place heavy objects on the power cord or this could cause a fire To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you...

Page 88: ... away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as dropping it on a hard surface If you are not using your computer for an extended period of time remove the battery pack from the computer to prevent damage to the battery pack If you have not used the battery pack for a considera...

Page 89: ...e potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of reach of children There is a risk of ...

Page 90: ... out the cleaning cloth with no wrinkles on the keyboard before closing the LCD screen lid Built in Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use ...

Page 91: ...elded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Do not use your computer without the battery pack installed as it may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or ...

Page 92: ...id or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your comp...

Page 93: ...ual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the m...

Page 94: ...h other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 95: ... lens protection cover of the built in camera as it may cause scratches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 96: ...ingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 97: ...eratures between 10 C to 30 C Lower temperatures require longer charging time While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully charged it may be reaching the end of its life and should be repl...

Page 98: ...t Memory Stick get wet Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on ...

Page 99: ... configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard di...

Page 100: ... contacting VAIO Link Features and options in this section may not be available on your computer Computer page 101 System Security page 110 Battery page 111 Built in Camera page 113 Networking page 115 Bluetooth Technology page 119 Display page 123 Printing page 126 Speakers page 127 Touch Pad page 128 Keyboard page 129 Floppy Disks page 130 Audio Video page 131 Memory Stick page 133 Peripherals p...

Page 101: ... you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then press the power button to turn on your c...

Page 102: ...r computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC adapter...

Page 103: ... keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug...

Page 104: ...lick Restart 4 If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this p...

Page 105: ...m This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onetime Pa...

Page 106: ... contact VAIO Link to reset it A reset fee will be charged How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to s...

Page 107: ...computer into Sleep mode after a certain period of inactivity To solve this problem exit the running software application s or change the current screen saver What should I do if I cannot boot my computer from the external device connected to the computer To boot your computer from the external device for example the USB floppy disk drive or the USB optical disc drive you need to change the boot d...

Page 108: ...ing the startup process Use recovery disc s you created upon delivery of your computer 3 Select your keyboard layout from the drop down list and click Next 4 Select your operating system and click Next 5 Click VAIO Recovery Center 6 Click Restore Complete System and Start 7 Select Skip and click Next You will be prompted to select whether or not to keep the VAIO Value added content 8 Select No and...

Page 109: ...k Management under Storage in the left pane The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane Why doesn t my computer respond fast enough while Windows Aero is running Performance of your computer is not guaranteed while Windows Aero is running It is recommended you disable Windows Aero to ensure optimum performance To disab...

Page 110: ...ontrol Panel 2 Click System and Security 3 Click Action Center 4 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps Your computer must be connected to the Internet to downl...

Page 111: ...outlet with the AC adapter it uses AC power even if the battery pack is installed When should I recharge the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack If the battery pack quickly runs out of power af...

Page 112: ...e running on battery power Your computer can enter Hibernate mode while running on battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 27 for information on how you can manually acti...

Page 113: ...uality The images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 90 What should I do if captured images flicker This problem occurs when you use the camera under fluorescent lights due to a mismatch between the light...

Page 114: ...h the Fn key is used the CPU load increases This is normal and does not indicate a malfunction What should I do if my computer becomes unstable when it enters a power saving mode while the built in camera is in use If your computer automatically enters Sleep or Hibernate mode change the corresponding power saving mode setting To change the setting see Using the Power Saving Modes page 26 ...

Page 115: ... View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the po...

Page 116: ... tab For information on how to change the setting see Using the VAIO Power Management page 85 Why is the data transfer speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obsta...

Page 117: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 115 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Page 118: ...LESS indicator light is lit on your computer Make sure the switch next to Wireless WAN is set to On in the VAIO Smart Network window You may need to manually enter Access Point Name APN information in your connection manager software In such a case make sure you have correct APN information from your telecom operator See the help file included with the connection manager software for more informat...

Page 119: ...t when the devices are within 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it may no...

Page 120: ...re in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop com...

Page 121: ...luetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to...

Page 122: ...evice that you want to connect using the A2DP and select Control 3 Click SCMS T Settings 4 Click to cancel the Connect to a device only if it supports SCMS T content protection check box What should I do if the Bluetooth icon is not displayed on the taskbar Make sure that the switch next to Bluetooth is set to On in the VAIO Smart Network window To display the Bluetooth icon on the taskbar follow ...

Page 123: ...g the Power Saving Modes page 26 for more information Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 19 for more information If the display output is directed to the external display press th...

Page 124: ...lect Screen resolution 2 Click Advanced settings 3 Click the Monitor tab 4 Select True Color 32 bit under Colors Do not change the display resolution or colors while using video image software or playing DVDs as it may cause unsuccessful playback display or unstable system operations Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is en...

Page 125: ...videos In such a case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the total amount of the graphics and video memory available Right click on the desktop select S...

Page 126: ...er for more information If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Proper...

Page 127: ...ing the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 131 What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speaker page 127 Make sure your speakers are properly connected and the volume i...

Page 128: ...F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If ...

Page 129: ...hese steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check...

Page 130: ...rive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a floppy disk M...

Page 131: ...e Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you need to change the device for sound output 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound...

Page 132: ...the detailed procedure see How do I change the sound output device page 131 Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your computer During the video playback some operatio...

Page 133: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 37 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 134: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Page 135: ...stered trademarks of Intel Corporation Microsoft Windows Vista the Windows logo and BitLocker are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are tradema...

Page 136: ...f Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not s...

Page 137: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 138: ... 2009 Sony Corporation n ...

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