Service Bulletin
SUBJECT: Mouse Pointer Malfunction
NO: CNV11012
DATE: Jan 25, 2011
MODELS: Please refer to Model list below
Page: 1 of 1
Operation class information:
Class 1= all recalled sets shall be repaired
(X)
Class 2= apply to any sets returned for repair
Class 3= apply to sets returned for repair, when the customer identifies this symptom
Sony of Canada Ltd. -
Technical Services Department
Applicable Models:
VPCP118KX/B, P118KX/D, P118KX/G, P118KX/P, P118KX/W, P116KX/B, P116KX/D, P116KX/G,
P116KX/P, P116KX/W, P114KX/B, P114KX/D, P114KX/G, P114KX/P, P114KX/W, P113KX/B, P113KX/D,
P113KX/G, P113KX/P, P113KX/W, P112KX/B, P112KX/D, P112KX/G, P112KX/P, P112KX/W, P111KX/B,
P111KX/D, P111KX/G, P111KX/P, P111KX/W, P11SKX/BI, P11SKX/PI (UC) VPCP110KL/BI, P110KL/B,
P110KL/D, P110KL/WI, P110KL/G, P110KL/P, P110JB/BI, P110JB/B, P110JB/D, P110JB/PI, P110JB/G,
P110JB/W (LA) VPCP11Z9E/B, P11S1E/B, P11S1E/D, P11S1E/G, P11S1E/P, P11S1E/W, P11Z9R/B,
P11S1R/B, P11S1R/D, P11S1R/G, P11S1R/P, P11S1R/W (E) VPCP119JC/BI, P119JC/WI, P119JC/PI,
P118JC/B, P118JC/P, P118JC/W, P115JC/B, P115JC/D, P115JC/G, P115JC/P, P115JC/W, P116KG/B,
P115KG/B, P115KG/D, P115KG/P, P115KG/W, P115KW/B, P115KW/D, P115KW/P, P115KW/W,
P115KK/B, P115KK/D, P115KK/P, P115KK/W (I)
Symptom:
Mouse pointer may move on its own due to the FFC floating.
Solution:
When the above symptom is confirmed, add the below tape to fix the pointer FFC. And also when PC is
disassembled such that the tape can be added
Perform this measure regardless of the defective symptom.
M990 TAPE HARNESS
P/N: 4-185-602-01
