Sony Vaio VPCL11 Series Operating Instructions - Hardware Manual Download | Manualshive

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Troubleshooting >

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO Helpdesk.

Features and options in this section may not be available on your computer.

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Computer

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System Security

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Built-in Camera

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Screen

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Keyboard

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Floppy Disks

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Audio/Video

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Summary of Contents for Vaio VPCL11 Series

Page 1: ...N Operating Instructions Hardware Guide Personal Computer VPCL11 Series ...

Page 2: ...r Modules Memory Cards 65 Using the Internet 69 Using the Network LAN 70 Using the Wireless LAN 71 Using the Bluetooth Function 78 Using Peripheral Devices 83 Connecting External Speakers or Headphones 84 Connecting an External Microphone 85 Connecting a USB Device 86 Connecting an i LINK Device 88 Customizing Your VAIO Computer 90 Setting the Password 91 Using the VAIO Control Center 96 Upgrading...

Page 3: ...uilt in Camera 125 Networking 127 Bluetooth Technology 130 Optical Discs 134 Display 138 Printing 140 Microphone 141 Mouse 142 Speakers 144 Touch Screen 145 Keyboard 146 Floppy Disks 147 Audio Video 148 Memory Stick 151 Peripherals 152 Trademarks 153 Notice 155 ...

Page 4: ...ting and communications to provide a state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer see the Specifications supplied with your computer ...

Page 5: ...our VAIO computer Recovery and Troubleshooting Guide Safety Regulations 2 On screen Documentation VAIO Manual General information and technical assistance for your VAIO computer To access VAIO Manual double click VAIO Manual on the desktop Windows Help and Support A comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer To access Windows Hel...

Page 6: ...o kr Korean http service sony com tw Traditional Chinese Before contacting VAIO Helpdesk by telephone try to solve the problem by reading the supplied documentation and visiting other Sony web sites For other Sony products visit the web site at http www sony net For available optional accessories visit the following web sites http vaio online sony com English http vaio online sony co kr Korean htt...

Page 7: ...utral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortabl...

Page 8: ...splay as well While adjusting the viewing angle do not exert excessive pressure on your computer to eliminate a risk of mechanical damage Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Ventilation Make sure you leave at least 10 c...

Page 9: ...es how to get started using your VAIO computer Locating Controls and Ports page 10 About the Indicator Lights page 14 Setting Up Your Computer page 15 Shutting Down Your Computer Safely page 23 Using the Power Saving Mode page 24 Updating Your Computer page 26 ...

Page 10: ...lt in MOTION EYE camera indicator page 14 C Built in MOTION EYE camera page 44 D WIRELESS indicator page 14 E Disc drive indicator page 14 F Power indicator page 14 G Built in speakers stereo H LCD screen touch screen page 40 Due to the mechanical design of the touch screen of your computer some areas of the screen surface may become warm while you are using the computer for an extended period of ...

Page 11: ...LAY OFF button DISPLAY OFF indicator page 14 Press this button to turn off the LCD backlight C Air exhaust vent D Memory module compartment cover page 98 E AC input port page 15 F Prop up stand page 105 G VHF UHF input port page 53 H Network LAN port page 70 I OPTICAL OUT port page 84 Output Sampling Rate 44 1 KHz 48 0 KHz 96 0 KHz J Hi Speed USB USB 2 0 ports page 86 K CONNECT button page 33 page...

Page 12: ...12 n N Getting Started Locating Controls and Ports Right A Optical disc drive page 45 B Manual eject hole page 134 C Drive eject button page 45 ...

Page 13: ...page 14 C SD memory card slot page 65 D i LINK 4 pin S400 port page 88 E Hi Speed USB USB 2 0 ports 2 page 86 F Headphones jack page 84 G Microphone jack page 85 H Line In jack Connect an external audio device to receive audio signals 1 Your computer supports only Duo size Memory Stick 2 Support high full low speeds ...

Page 14: ...cess Illuminates while data access to a memory card such as Memory Stick and an SD memory card is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit When the indicator light is unlit the memory card is not in use DISPLAY OFF Illuminates in orange while the LCD backlight is off Disc drive Illuminates while data access to the built in storage devic...

Page 15: ...etting Started Setting Up Your Computer Setting Up Your Computer Connecting a Power Source You need a power cord to connect your computer to an AC power source Use only the supplied power cord for your computer ...

Page 16: ... hole 3 of the prop up stand and plug the other end into the AC input port 4 on the computer To disconnect your computer completely from AC power turn off the computer and unplug the power cord Make sure that the AC outlets are easily accessible If you unplug the power cord from your computer while the computer is on or in Sleep mode you may lose all unsaved data ...

Page 17: ... is established both between the computer and the keyboard and between the computer and the mouse If not follow the instructions described in To connect the wireless keyboard page 33 and To connect the wireless mouse page 37 You shut down the computer turn off all peripheral devices disconnect the power cord and the peripheral devices from the power source and then wait about an hour until the com...

Page 18: ...reveal the mounting holes 1 Gently face down your computer on a flat surface When facing down your computer be sure to place it on a soft cloth to avoid damage to the screen frame 2 Remove the four screws 1 and take the prop up stand 2 off the computer ...

Page 19: ...19 n N Getting Started Setting Up Your Computer 3 Remove the 13 screws 3 from the back of the prop up stand and take off the mounting base plate 4 Be sure to keep the removed screws for future use ...

Page 20: ...20 n N Getting Started Setting Up Your Computer 4 Flip over the mounting base plate 5 and screw it onto the back of the computer using the four screws 6 that you removed in step 1 ...

Page 21: ...21 n N Getting Started Setting Up Your Computer 5 Secure the mounting base plate additionally with the supplied two long screws 7 Be sure to tighten the screws with adequate torque ...

Page 22: ...ccessory tool and tighten the mounting studs with adequate torque 7 Secure your wall mount attachment to your computer with the supplied four short screws Do not use any screws other than the supplied ones 8 Follow the instructions described in the manual that came with your mounting system to mount your computer using the hole on each mounting stud ...

Page 23: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 24: ...ntend to use it for an extended period of time Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light illuminates while your...

Page 25: ...ke sure that the batteries of your wireless keyboard and remote commander are properly installed and not running out of power If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose all unsaved data If the computer is not used for a certain period of time it will enter Sleep mode To modify this you can change the Sleep mode settings...

Page 26: ...pplications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and Go to VAIO Web Support and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Page 27: ...ouse page 34 Using the Touch Screen page 40 Using the Built in Camera page 44 Using the Optical Disc Drive page 45 Using the TV Function page 53 Using the Remote Commander page 55 Using Memory Stick page 59 Using Other Modules Memory Cards page 65 Using the Internet page 69 Using the Network LAN page 70 Using the Wireless LAN page 71 Using the Bluetooth Function page 78 ...

Page 28: ...board remove the battery compartment cover 1 from the bottom of the wireless keyboard and install the supplied two AA batteries 2 into the battery compartment If the wireless keyboard does not operate properly the batteries may need to be replaced If you do not intend to use the wireless keyboard for an extended period of time remove the batteries to avoid possible damage from battery leakage If t...

Page 29: ...exchange radio signals on the 2 4 GHz frequency band near the wireless keyboard These devices may cause interference causing the keyboard to stop working properly Do not place metal furniture or objects near your computer or wireless keyboard as this may create interference causing the keyboard to stop working properly Do not mix old used and new batteries when replacing batteries in the wireless ...

Page 30: ...vate deactivate Scr Lk mode use this key in conjunction with the Fn key When Num Lk or Scr Lk mode is activated or deactivated the Num lock or Scroll lock icon appears on the taskbar along with a pop up message to indicate a mode change You can keep the Num lock and or Scroll lock icon on the taskbar To do so right click the f icon on the taskbar click Customize notification icons and then select ...

Page 31: ...e Start menu K E key Ejects the optical disc drive tray when used in conjunction with the Fn key L Applications key Displays a context sensitive shortcut menu if any M Directional arrow keys Move the pointer on the computer screen N Indicator lights Battery Stays off while the AA batteries for the wireless keyboard are sufficient and blinks when the batteries are running out of power Caps lock Tur...

Page 32: ...oard A Keyboard feet Flip open to put the wireless keyboard in a more ergonomic position B CONNECT button page 33 Press to enable the wireless keyboard to communicate with the computer C Battery compartment Storage compartment for the AA batteries ...

Page 33: ...CT button 1 on the bottom of the keyboard 5 Press the CONNECT button 2 on the back of the computer while the connect indicator light is blinking rapidly The rapid blinking connect indicator light turns off when connection is established between the computer and the keyboard If not repeat the procedure The connect indicator light blinks rapidly for about one minute to indicate that the keyboard is ...

Page 34: ...are supplied with your wireless mouse Before attempting to use the wireless mouse remove the battery compartment cover 1 from the bottom of the wireless mouse and install the supplied two AA batteries 2 into the battery compartment If the wireless mouse does not operate properly the batteries may need to be replaced If you do not intend to use the wireless mouse for an extended period of time remo...

Page 35: ...use interference causing the mouse to stop working properly Use surfaces such as plain paper card stock or fabric that have minimal repetitive patterns Avoid using the wireless mouse on surfaces such as mirrors smooth glass or magazines that have half tone printing Do not place metal furniture near your computer or wireless mouse as this may create interference causing the mouse to stop working pr...

Page 36: ...s the wheel once to lock the scroll action and control the movement by moving the entire mouse the scroll function is available only with applications that support it C Right button Press the right button once to display a context sensitive shortcut menu if any D Battery indicator light Blinks when the mouse batteries are running out of power E Power switch Slide the switch to turn the mouse on an...

Page 37: ...reless mouse it must be located within a range of 30 cm to 1 m from the computer 1 Make sure the supplied two AA batteries are properly installed 2 Turn on the computer 3 Slide the power switch 1 on the bottom of the mouse to the ON position 4 Press the CONNECT button 2 on the bottom of the mouse ...

Page 38: ...VAIO Computer Using the Mouse 5 Press the CONNECT button 3 on the back of the computer within 10 seconds from step 4 Communication between the mouse and the computer should now be established If not repeat the procedure ...

Page 39: ... n N Using Your VAIO Computer Using the Mouse Adjusting the Mouse Functions 1 Click Start and Control Panel 2 Click Mouse under Hardware and Sound The Mouse Properties window appears 3 Change the settings ...

Page 40: ...uch screen to compensate for mouse operations such as selecting items and scrolling The touch screen function may be disabled depending on the software application you are using Your computer is equipped with two optical sensors and supports multi touch input of up to two points When rotating a picture on the touch screen for example a rotating gesture may not be successfully recognized by your co...

Page 41: ...his gesture is equivalent to a right click with a mouse Drag Put a finger on the touch screen and slide it while keeping the finger in contact with the screen Drag left or right for panning up or down for scrolling Flick Put a finger on the touch screen and slide it linearly in quick motion You can assign an individual task to up to eight flicks There are four default flick assignments you can fli...

Page 42: ...fy your preference Changing the DPI however may distort the screen view while you are using a non compatible software application or viewing a non compatible web site Depending on the model you purchased the text size may have set to Larger by default You can bring your computer from Sleep mode to Normal mode by touching the touch screen If this does not work press any key on the wireless keyboard...

Page 43: ...ff the touch screen after each tap When tapping triggers an unintentional operation make sure that no other parts of your body including your clothes are in contact with the touch screen The touch screen may even respond to a touch made by an insect that happens to come in contact with the screen Be sure to touch gently with your fingertip not with the ball of your finger If the area of contact wi...

Page 44: ... your instant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep mode while you are using the built in camera To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 3 and WebCam Companion 3 2 Click your desired icon in the main window For detailed information on how to use the sof...

Page 45: ...cal Disc Drive Using the Optical Disc Drive Your computer is equipped with an optical disc drive Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer ...

Page 46: ...middle of the drive tray with the label side facing toward you and gently push it toward the drive tray until the disc clicks into place Do not exert pressure on the drive tray Be sure to hold the back of the drive tray when placing removing a disc onto from the drive tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in Sleep mode Be sure to ...

Page 47: ...ombo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your compu...

Page 48: ...of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged me...

Page 49: ...and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media You may not be able to play some Blu ray Disc content on your computer or the computer may become unstable during Blu ray Disc playback To ...

Page 50: ...a DVD video on your computer follow these steps before inserting the disc 1 Click Start and Computer 2 Right click the optical disc drive icon and select Properties 3 Click the Hardware tab 4 Select your optical disc drive from the All disk drives list and click Properties 5 Click the DVD Region tab 6 Select an appropriate region from the list and click OK Residence area Region code Residence area...

Page 51: ... exceeded this number the drive s region code is permanently assigned and you will not be able to change it again Reconfiguring your computer does not reset this count If you change the region code while the WinDVD or WinDVD BD software is running restart the software or eject the disc and re insert it to make the new setting effective ...

Page 52: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc burning software to copy files to the disc...

Page 53: ...al TV signals are broadcasted Make sure you can receive a free to air DVB T MPEG2 signal in your area To connect your computer to land based terrestrial or cable TV services No TV coaxial cables are supplied with your computer Make sure that you have a TV coaxial cable ready beforehand The state of receiving TV signals widely varies depending on services available in your country region as well as...

Page 54: ...ide and follow the on screen instructions See the printed specifications sheet to find out about your TV tuner board configuration In case the TV tuner was not configured during the first run of the Windows Media Center you can do this by selecting live TV setup in the TV section When you want to change TV input signal TV Signal or TV Signal Type or change location click settings in the Tasks sect...

Page 55: ...nder Before attempting to use the remote commander remove the battery compartment cover 1 from the bottom of the remote commander and install the supplied two AA manganese batteries 2 into the battery compartment If the remote commander does not operate properly you may need to replace the batteries When the remote commander is not going to be used for an extended period of time remove the batteri...

Page 56: ... the sub window Swap S button While the sub window is in view press to swap the input signals between the main and sub windows B Pause X button Press to pause or resume media playback Stop x button Press to stop media playback or TV recording session Forward M button Press to fast forward media at three speeds Skip B button Press to move media forward for example one audio track one DVD chapter an...

Page 57: ...ode Blue button Press to jump to the blue shortcut link in teletext TV program mode J Sleep button Press to place the computer into Sleep mode to reduce power consumption K Start button Press to open the Start menu of the Windows Media Center L More button OPTIONS button Press to view additional options that are available for features on software applications such as the Windows Media Center M Dir...

Page 58: ...r a return to the previous channel This button s actions are similar to using the OK button T APPLICATION SELECT button Press to switch among open applications This button works the same as the Alt Tab keys U APPLICATION CLOSE button Press to close the active application window 1 Pressing these buttons displays a message if your computer does not support the HDMI VIDEO input function 2 Available w...

Page 59: ...d other devices Because it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick For the latest information about ...

Page 60: ...ointing toward the slot 3 Carefully slide Memory Stick into the slot until it clicks into place Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot ...

Page 61: ...mory Stick Duo slot without the adaptor you may not be able to remove it from the slot To remove Memory Stick Do not remove Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot page 13 2 Check that the Media Access i...

Page 62: ...a make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot page 13 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer to open the Computer window 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults...

Page 63: ...63 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 64: ... compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly Memory Stick with such copyrighted data...

Page 65: ...this slot to transfer data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 66: ...arrow pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 67: ... Cards To remove an SD memory card 1 Locate the SD memory card slot page 13 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 68: ... is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availa...

Page 69: ... your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 71 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with your...

Page 70: ...nd devices required for LAN access ask your network administrator You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerpho...

Page 71: ...i networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption Temporal Key Integrity Protocol TKIP in addition to user authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mecha...

Page 72: ...o conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between such devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communicatio...

Page 73: ...n Access Point Ad hoc An ad hoc network is a network in which a LAN is created only by wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 74: ... Click the VAIO Smart Network icon on the taskbar 2 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a new connection or network 6 Select an option to specify the ad hoc network set...

Page 75: ...t supplied The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see th...

Page 76: ...bar 3 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 4 Click or on the taskbar 5 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be a text string between 8 and 63 characters in len...

Page 77: ...ireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 78: ...nology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registere...

Page 79: ...he use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information 1 Click the VAIO Smart Network icon on the taskbar 2 Click the switch next to Bluetooth to toggle it to On in the VAIO Smart Network wi...

Page 80: ...uetooth Function Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window ...

Page 81: ... in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer with audio output from a connected Bl...

Page 82: ... with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause channel congestion resulting in poor performance of the devices This is normal with Bluetooth technology and is not a malfunction ...

Page 83: ...ces You can add functionality to your VAIO computer by using the various ports on the computer Connecting External Speakers or Headphones page 84 Connecting an External Microphone page 85 Connecting a USB Device page 86 Connecting an i LINK Device page 88 ...

Page 84: ...audio video amplifier to the port and enhance the sound quality of your computer For more information see the manual that came with your S PDIF device To hear sound from the S PDIF device connected to the OPTICAL OUT port you need to change the sound output device For the detailed instructions see How do I change the sound output device page 148 To connect external speakers Make sure your speakers...

Page 85: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 86: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 87: ...ith your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carrying case when it has USB devices connected Th...

Page 88: ...rd disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the trans...

Page 89: ...on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the contents of Memory Stick in the digital video camcorder via an i LINK connection Switch the video format between NTSC and PAL with the software that y...

Page 90: ...omputer This section briefly describes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 91 Using the VAIO Control Center page 96 ...

Page 91: ...assword is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on pa...

Page 92: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Page 93: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Page 94: ...ppears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press ...

Page 95: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Page 96: ...ior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a...

Page 97: ...ould contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover Contact VAIO Helpdesk if you need assistance The type of module and the amount of memory installed on your computer may differ depending on the model you purchased See t...

Page 98: ...age electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from the power cord and from any tele...

Page 99: ... to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care...

Page 100: ...onnect the power cord and the peripheral devices from the power source 2 Gently face down your computer on a flat surface and wait about an hour until the computer cools down When facing down your computer be sure to place it on a soft cloth to avoid damage to the screen frame 3 Unscrew the screw 1 and remove the memory module compartment cover 2 4 Touch a metal object to discharge static electric...

Page 101: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 3 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 4 6 Remove the new memory module from its packaging ...

Page 102: ...e to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 8 Replace the memory module compartment cover and tighten the screw 9 Connect the power cord and the peripheral devices to the compute...

Page 103: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 104: ...potential damage Safety Information page 105 Care and Maintenance Information page 107 Handling Your Computer page 108 Handling the LCD Screen Touch Screen page 110 Using the Power Source page 111 Handling the Built in Camera page 112 Handling Discs page 113 Handling Memory Stick page 114 Handling the Built in Storage Device page 115 ...

Page 105: ...g your computer be sure to wait until it cools down The back of your computer may be extremely hot around the air exhaust vent 1 Do not grasp the prop up stand or the bottom chassis frame to lift your computer as the stand or the frame may break and cause the main unit to fall resulting in damage to the computer or personal injuries Use only specified peripheral equipment and interface cables ...

Page 106: ... are not planning to use the computer for an extended period of time Make sure that the AC outlet is easily accessible Headphones Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of...

Page 107: ... Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which...

Page 108: ...ture of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance away from the set Do not use cut or damaged connection ...

Page 109: ...puter grasp the main unit on the sides with both hands from behind the computer to avoid any damage to the LCD screen touch screen There is a risk of scratching the LCD screen touch screen for example with your waist belt buckle if you hold your computer from its front ...

Page 110: ...een touch screen especially the frame sill clean for good touch sensitivity When cleaning the LCD screen touch screen be sure to use a soft dry cloth to gently wipe its surface and the screen frame Do not use or leave the LCD screen touch screen under high intensity light for example direct sunlight to avoid malfunctions or damage Using your computer in low temperature conditions may produce a res...

Page 111: ...th other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the power cord supplied with your computer or genuine Sony products Do not use any other power cord as it may cause a malfunction ...

Page 112: ...ches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port ...

Page 113: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 114: ...t Memory Stick get wet Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on ...

Page 115: ...e configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 116: ...ontacting VAIO Helpdesk Features and options in this section may not be available on your computer Computer page 118 System Security page 124 Built in Camera page 125 Networking page 127 Bluetooth Technology page 130 Optical Discs page 134 Display page 138 Printing page 140 Microphone page 141 Mouse page 142 Speakers page 144 Touch Screen page 145 Keyboard page 146 Floppy Disks page 147 Audio Vide...

Page 117: ...117 n N Troubleshooting Memory Stick page 151 Peripherals page 152 ...

Page 118: ... indicator light is lit press the DISPLAY OFF button Make sure the brightness and contrast controls are adjusted correctly Unplug the power cord Wait three to five minutes Plug the power cord again and press the power button to turn on your computer Condensation may cause your computer to malfunction If this occurs do not use the computer for at least one hour Check that you are using the supplied...

Page 119: ... Alt Delete keys and click the arrow next to the Shut down button and Restart Press and hold the power button for more than four seconds to shut down your computer Unplug the power cord and leave the computer for about five minutes Then plug the power cord and turn on the computer again Make sure that the batteries of your wireless keyboard and remote commander are properly installed and not runni...

Page 120: ...f press the Ctrl Alt Delete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the power cord Wait three to five minutes Plug the power cord again and pr...

Page 121: ...l the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears and Windows will not start Press and hold the power but...

Page 122: ... A reset fee will be charged How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Boot 4 Press the M or m ...

Page 123: ...ter from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where the data for the system recovery is stored To check the volum...

Page 124: ...ontrol Panel 2 Click System and Security 3 Click Action Center 4 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps Your computer must be connected to the Internet to downl...

Page 125: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 107 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frames ...

Page 126: ...he camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction What should I do if my computer becomes unstable when it enters a power saving m...

Page 127: ...ck View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the ...

Page 128: ...slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed place your computer away from obstacles or move any access point you may be using closer to the computer If you are using a wireless LAN access point the devic...

Page 129: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 127 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Page 130: ...luetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it may not be able to communicate with your computer To allow other Bluetooth devices to communicate w...

Page 131: ...re in use Move Bluetooth devices closer to your computer The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop communications alt...

Page 132: ... Start the arrow next to the Shut down button and Log off Why can t I exchange business card data with a mobile phone The business card exchange function is not supported What should I do if I do not hear sound from my headphones or audio video controller Check the SCMS T settings If your headphones or audio video controller does not support SCMS T content protection you need to connect the device...

Page 133: ...itch next to Bluetooth is set to On in the VAIO Smart Network window To display the Bluetooth icon on the taskbar follow these steps 1 Click Start and Devices and Printers 2 Right click the Bluetooth device icon and click Bluetooth settings 3 Click the Options tab and select the Show the Bluetooth icon in the notification area check box ...

Page 134: ...ause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 107 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button or the Fn E keys If both buttons do not work click Start and Computer right click the optical disc drive icon and sele...

Page 135: ...sc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 107 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button on the wireless keyboard or the remote commander Press the button once again The volume may have been minimized with the volume down butto...

Page 136: ...t of the optical disc drives of your computer 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warnin...

Page 137: ...ion on how to use the VAIO Update see Updating Your Computer page 26 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could...

Page 138: ...efore using video image software or starting DVD playback Selecting any other option may prevent such software from displaying images successfully To change the display colors follow these steps 1 Right click on the desktop and select Screen resolution 2 Click Advanced settings 3 Click the Monitor tab 4 Select True Color 32 bit under Colors Do not change the display resolution or colors while usin...

Page 139: ...ion You can check the total amount of the graphics and video memory available Right click on the desktop select Screen resolution and click Advanced Settings and the Adapter tab The displayed value may be different from the actual amount of memory on your computer What should I do if my screen is dark Press the Fn F6 keys on the wireless keyboard to brighten your computer screen How do I run Windo...

Page 140: ...ith your printer for more information If your printer is not functioning after your computer resumes from Sleep mode then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click t...

Page 141: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To pre...

Page 142: ...ess mouse is in the ON position Make sure another mouse is not connected Make sure the supplied AA batteries are properly installed Press the CONNECT button on the wireless mouse and then on your computer within 10 seconds to re establish the connection between the two devices The supplied AA batteries may have run out of power Replace the batteries ...

Page 143: ...rl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data Avoid using any wireless devices that exchange radio sign...

Page 144: ...to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 148 What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 144 Make s...

Page 145: ...an input device check box on the Touch tab What should I do if I cannot tap on the exact spot that I intend on the touch screen Changing the aspect ratio along with the screen resolution may cause loss of correct coordinates on the touch screen In such a case follow these steps to calibrate the touch screen with the Control Panel 1 Click Start Control Panel and Tablet PC Settings with the wireless...

Page 146: ...as desired What should I do if I cannot use the numeric keypad to enter numbers If you cannot use the numeric keypad Num Lk mode may not be activated Check if the green Num lock icon is on the taskbar If the Num lock icon is not on the taskbar or is white press the Num Lk key to activate the mode before entering numerals What should I do if my computer does not recognize my keyboard Make sure the ...

Page 147: ...rive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a floppy disk M...

Page 148: ...rtup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you ...

Page 149: ...as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 148 If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 148 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select ...

Page 150: ... Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound In such a case cancel the DTS Audio and Dolby Digital check boxes Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos...

Page 151: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 62 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 152: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Page 153: ... and the i LINK logo are trademarks of Sony Corporation Intel Pentium and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and...

Page 154: ...rks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners See the printed specifications sheet to find out what software is available for your model ...

Page 155: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 156: ... 2009 Sony Corporation n ...

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